Frontline Plumbing
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Trust Score: 92/100 · Based on 76 reviews
Our Verdict
#2 of 7 in taylors
- Emergency and same-day calls
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 85 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 76 Reviews Tell Us
Emergency Response
Emergency and same-day calls
2 reviews flag surprise_fees — Saturday emergency call was 'little pricey, but what would you expect on a Saturday evening'
What To Watch Out For
2 reviews flag surprise_fees — Saturday emergency call was 'little pricey, but what would you expect on a Saturday evening'
Communication
2 reviews flag surprise_fees — Saturday emergency call was 'little pricey, but what would you expect on a Saturday evening'
Pricing
2 reviews flag surprise_fees — Saturday emergency call was 'little pricey, but what would you expect on a Saturday evening'
Customer reviews
Reviews from Google, Yelp & more
As a builder in the Upstate South Carolina market, having a dependable plumbing contractor is critical. Frontline Plumbing has been a strong partner on our new construction homes in Greenville, Greer, and Spartanburg. They understand modern plumbing systems, tankless water heaters, whole-home filtration, gas piping, and full residential rough-ins. Their work is clean, inspections go smoothly, and homeowners are always impressed at final walkthrough. Frontline Plumbing brings professionalism and craftsmanship to every build. We look forward to continuing to work together. — Elevate Homes
Matthew and Will were extremely professional and did an awesome job installing new toilets. I will always work with local small businesses before corporate America. Honest. Dedicated. Positive. Enjoys the profession. Definitely keeping contact handy for future issues.
I cannot say enough great things about Matthew Johnson and Frontline Plumbing! From start to finish, the experience was absolutely top-notch. Matthew was professional, honest, and incredibly knowledgeable. He showed up on time, explained everything clearly, and took the time to make sure the job was done perfectly. What really stood out was his attention to detail and the pride he takes in his work. He didn’t cut corners, and he treated my home with respect—cleaning up everything before he left and making sure I was completely satisfied. It’s hard to find someone you can truly trust, but Matthew is the real deal. Fair pricing, excellent workmanship, and outstanding customer service. If you need plumbing work done, Frontline Plumbing is the company to call. I won’t use anyone else! Highly recommend to anyone looking for reliable, honest, and high-quality plumbing service!
Matt came recommended to us by our son-in-law whose grandparents paid an astronomical price for a service that once investigated by Matt , was mostly temporary fixes at an inflated price. Matt worked with his elderly grandparents and repaired and replaced it permanently for a fraction of the cost. We decided to do a bathroom remodel in our older home and were shocked at the 100k price tag. My wife, via TikTok, YouTube and other platforms decided she could do it at a fraction of the price. Until we met the plumbing issues. Enter Frontline and its owner Matt. Matt cane by at a moments notice to discover the problems and immediately cane up with cost-effective solutions and gave a quote that we couldn’t refuse. I might also add my wife “added” a few more things out of his comfort zone-an electrical add on. Instead of subbing it out, he added it in (he can do it, just not a preference of his) at minimal cost. That’s great business folks. He came as scheduled and promised and delivered phenomenal work. So much so, a friend, about to do a new residential build, saw the work, and immediately asked for his card not even knowing the value we were given. Just based upon his promise to come when agreed (it was during the ice storm) and doing high-quality work. Now my wife can continue on with her project. Folks there are far too many scammers out there. Matt is not one of them. Great work at a great price. We look forward to him coming out this summer to add a pool heater and run the gas lines to it on our 26,000 gallon pool. I trust this company 100 percent. I recommend them double that. Dr. C
DON’TWALK, RUN TO THE BEST PLUMBER IN THE WHOLE DAMN UPSTATE!! Matt is an absolute God send! First off, this gentleman is respectful, kind, teaches you in real time, is on time, keeps his word, & doesn’t try to take advantage of you. It’s been 1 month and 2 days since he’s done a major repair to an improper “T” in my plumbing under my concrete slab & I haven’t heard a peep from my tenants! 🥳 This man not only came out to help me review the root cause of my issue once but TWO times without completely ripping my soul out of my wallet. As a first time investor it means a lot to know you can trust someone with your new baby and know you can count on them for future endeavors! I pray that God continues to bless Matt & protect such a blessing. He deserves so much business & is sooooo reasonably affordable! I’m grateful I found him when things were starting to look really scary! THANK YOU SOOOO MUCH MATT, I couldn’t have done it without you🏆🥇
We had an excellent experience with Matthew Johnson from Frontline Plumbing. While my family was on vacation, our 9-year-old water heater started leaking. When we arrived home and discovered the issue, we called Matthew immediately—and he responded very promptly. Matthew took the time to thoroughly explain all of our options, from a more budget-friendly repair route to higher-end replacement solutions. After reviewing everything, we decided to upgrade to a tankless water heater, and we could not be happier with the result. His professionalism, honesty, and knowledge made a stressful situation much easier. If you’re looking for a true professional, Matthew Johnson with Frontline Plumbing is the way to go. You won’t find anyone better to assist you with your plumbing needs
“I had Frontline Plumbing install a new water heater in my home and the experience was excellent from start to finish. The plumber arrived on time, was very professional, and explained everything about the water heater installation process. The pricing was fair and competitive compared to other local plumbing companies in Greenville/Spartanburg, and the quality of work was outstanding. They removed my old unit, installed the new hot water heater quickly, and made sure everything was working properly before leaving. It’s clear this is a reliable and trustworthy plumbing company that truly cares about customer service. If you need a water heater replacement or any plumbing repair, I highly recommend Frontline Plumbing for fast, affordable, and professional service.
I recently had the pleasure of working with Matthew for plumbing services, and I couldn’t be more impressed. From the start, his professionalism stood out—he was punctual, courteous, and took the time to clearly explain the issue and the steps he would take to fix it. The quality of his work was excellent; everything was completed efficiently and to a high standard, with great attention to detail. What I appreciated most was his responsiveness—Matthew returned calls quickly, scheduled the job promptly, and made sure to follow up to ensure everything was working properly. I highly recommend Matthew to anyone in need of a reliable and skilled plumber.
I got a quote from Matthew a little bit ago and it was definitely reasonably priced. I did have to put him off for a little while having other work done at my house having been only here for two and a half months but he was patient and he did a great job. It's amazing. He definitely cares about how his work looks and works and will give you some great advice if you're open. This is the guy you want to call. Don't bother making those other calls and waste your time. He's doing my water heater next changing it to a tankless. Don't mind my garage that's my next project but these items need to be done first and get them off the floor.
WOW, WOW, WOW! Matthew provides first class service in everything he does! He is beyond, kind, personable, fair and HIGHLY knowledgeable. I have tried several companies and he blows everyone out of the water! He has not only replaced toilets for us, but has reconfigured our pipes so they flow seamlessly! He is honest, the hardest worker and completely fixes any issue you have! This company and Matthew will be our lifetime plumber and I will refer absolutely everyone i know! Thank you for being who you are! We are BEYOND blessed to have found you!
Couldn’t recommend Matthew and his company more! We first called him to install a new water heater - his pricing and work was unbeatable so when we got a leak from our shower he was our first call. From start to finish he was incredibly communicative and thorough in assessing the issue. It’s rare to find someone this trustworthy and attentive - we couldn’t be happier with his services and will absolutely be using him for any and all our plumbing needs going forward. Highly recommend!
We had a water heater at one of our rentals give out after 17 years. It was due for a replacement but it decided to give out at 9 PM. Matthew was amazing and was able to get out there to isolate the problem to stop the water from flooding out and replaced the water heater the next day! He was very clear with his communication on what needed to be done. We appreciated how prompt he was as well! We will definitely have him as our main point of contact for all our plumbing needs.
I had an excellent experience with Frontline Plumbing from start to finish. The project required coordination with the City of Greer and Greer CPW, and they handled everything seamlessly. Matthew was professional, responsive and all communication was outstanding. He kept me informed at every step and made sure all work met city requirements without delays. The quality of their work was great, and they left everything clean and in great condition when the job was finished.
We deeply appreciate Matthew making the long trip from Taylor's to the east side of Spartanburg to repair our main water line when no local companies wood take the call. He gave up his Saturday evening with his family to make this call. We are very pleased with the work he did, little pricey, but what would you expect on a Saturday evening. Would recommend highly to anyone needing repairs.
Frontline Plumbing helped us with a plumbing issue in Greer and the service was incredible.They ran a new gas line,checked our water heater, and fixed a leak all in one visit. The pricing was fair, communication was great, and the work was better then the big name companies we called. If you live in Greer, Taylor's, or Greenville and need a dependable plumber, this is the company to call.
Business details
Service area
Based in Greer. Serves 6 nearby cities within 20 miles:
Frontline Plumbing