Premier Plumbing Inc
Plumber · Simpsonville, SC · Open 24 hours per Google listing
Our verdict
Shows up fast even in emergencies and does quality work, but scheduling reliability can slip on multi-day jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 87 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency response speed—multiple reviewers report arrival within minutes to hours during urgent situations like burst pipes and failed water heaters
1 cited review
“within minutes they were at our house, four hours later new heater installed”
Cited in 4 of the 87 reviews we analyzed — 3 cited reviews not excerpted here.
Consistent workmanship quality across 20+ reviews, with technicians praised for thoroughness, professionalism, and completing work correctly on first visit
2 cited reviews
“within minutes they were at our house, four hours later new heater installed”
“knowledgeable and reliable, I trust their advice”
Cited in 4 of the 87 reviews we analyzed — 2 cited reviews not excerpted here.
Clear communication and transparency—7+ reviews specifically mention technicians explaining problems, offering solutions, and discussing options before work begins
2 cited reviews
“Explained what he was doing and had good solutions”
“knowledgeable and reliable, I trust their advice”
Cited in 4 of the 87 reviews we analyzed — 2 cited reviews not excerpted here.
Fair pricing relative to competition—multiple reviewers compare favorably to big-box stores and other plumbers, with one noting they solved problems 5 other companies couldn't
1 cited review
“Pricing was amazing compared to others and job done very well”
Cited in 4 of the 87 reviews we analyzed — 3 cited reviews not excerpted here.
High customer loyalty—multiple reviewers state they will use Premier exclusively for future plumbing needs and recommend to others
1 cited review
“knowledgeable and reliable, I trust their advice”
Cited in 3 of the 87 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review citing repeated tardiness and failure to honor same-day completion commitments on a multi-day underground pipe replacement, leaving customer's home with exposed pipes for extended period
Cited in 1 of the 87 reviews we analyzed.
Scheduling reliability issues on multi-day jobs—one detailed complaint reports technicians arriving late on consecutive days (10am and 11am instead of 9am scheduled), incomplete work, and failure to return the next day as promised, extending a 2-day job to 4 days
Cited in 1 of the 87 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 87 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“So unprofessional. I had an appointment scheduled was told it would be a two day process. Each day they were supposed to arrive at 9 am. Day one it was almost ten and they had an excuse for that. Day two did not arrive until 11 and the work was not completed. The plumber told me they would be back the following day at 9 am. Then the receptionist brandy sent a text telling me it would not be tomorrow, but the day …”
Positive
“We have used Premiere Plumbing multiple times, most recently for a hot water heater replacement. As usual, they were quick to respond, showed up promptly, and are extremely kind and knowledgeable. Everyone we have encountered from booking service to the service itself is a joy to work with. They are the best in town!”
“On the morning of the 2026”ice apocalypse” my husband discovered our gas hot water heater leaking in the garage utility room. He quickly called Premier and within minutes they were at our house. Four hours later we had a new hot water heater installed-long before the first icy rain fell. We cannot thank them enough. Premier has always been prompt, efficient, and professional. They have installed faucets, toilet …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Premier Plumbing Inc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
- Emergency and burst pipe repair
- Faucet and fixture work
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Premier Plumbing Inc?
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Find plumbers near you
Premier Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Greer · Duncan · Gray Court · Roebuck