Staten Plumbing HVAC Electric
Plumber · Mauldin, SC · Open 24 hours per Google listing
Our verdict
Fast emergency response (under an hour) with fair pricing, but one serious incident of poor damage accountability after worker error.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise fast emergency response times, including same-day Saturday service and under-1-hour arrival
2 cited reviews
“came to our house within the hour but fixed it in less than thirty minutes”
“honesty and integrity and all around good people doing good work”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers explicitly highlight fair, transparent pricing that undercut competitor quotes
3 cited reviews
“quote for less than I even expected at VERY reasonable price”
“came to our house within the hour but fixed it in less than thirty minutes”
“honesty and integrity and all around good people doing good work”
3 of 5 reviewers mention professional, courteous technicians and ethical sales practices (no upselling)
3 cited reviews
“quote for less than I even expected at VERY reasonable price”
“came to our house within the hour but fixed it in less than thirty minutes”
“honesty and integrity and all around good people doing good work”
Multi-trade capability (plumbing, electric, HVAC) allows single-visit resolution
1 cited review
“honesty and integrity and all around good people doing good work”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review documents worker-caused ceiling damage (fall through ceiling) with owner refusing adequate remediation, offering only paint over water-damaged drywall that leaked for months
“owner refused to do anything about the ceiling other than slap paint”
Red flag
In damage incident, owner disputed responsibility despite clear causation and provided only cosmetic fix rather than structural repair despite ongoing water damage and mold risk
“owner refused to do anything about the ceiling other than slap paint”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I hired Staten Plumbing to make some improvements to my HVAC system. During the work, one of the workers fell through the ceiling into the garage. On his way down he grabbed the HVAC drain line and it snapped at two places. While they did repair the drain line at the places where it had broke and also fixed the sheet rock, it was discovered months later that the force of the drain line being broken pulled it away …”
Positive
“I had another company come out and wanted close to $5,000 to do less work with lower qualify materials then what I had done by Staten Plumbing at a VERY reasonable price! Brandon and Josh were knowledgeable, friendly and were able to get me a quote for less than I even expected that went towards the cost of repairs. I couldn't be happier with the quality work! They were straight forward which as a sales person …”
“Best plumbing team I know! They are always professional, courteous and fair with their prices. Our recent kitchen sink issue was taken care of by Brian. He not only came to our house within the hour but fixed it in less than thirty minutes! I trust them with all of our plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 117 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Own Staten Plumbing HVAC Electric?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Staten Plumbing HVAC Electricisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Greer · Duncan · Gray Court