Ethical Plumbing
Plumber · Greenville, SC · Open 24 hours per Google listing
Our verdict
4.8 stars on 44 Google reviews with BBB A+ accreditation; themeCounts.fast_response=14 is the standout signal, but 6 expensive theme hits and a 1-star Yelp review calling pricing "almost double" flag a real cost-vs-speed tradeoff.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 73 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response cited in 14 of 73 analyzed reviews — Angi requests answered within minutes and scheduled for next morning
2 cited reviews
“I put in the request on Angi and had a response within minutes. They scheduled me for the next morning for a tankless water heater repair and service. Mike was here on time, explained everything discussed the price and performed the job efficiently and well.”
“Ethical Plumbing was quick to respond when I called about a leak. Tristan did an awesome job and was extremely detailed in explaining the issue and professional in completing the job.”
Cited in 3 of the 73 reviews we analyzed — 1 cited review not excerpted here.
Emergency water line and sewer work handled with same-week scheduling; juggled appointments for a broken water line emergency
1 cited review
“We had an emergency water problem this week, broken water line, and Ethical was extremely responsive. They juggled appointments to fit us in. Our technician, Scott, was very thorough and professional in explaining the situation and options for fixing.”
Cited in 2 of the 73 reviews we analyzed — 1 cited review not excerpted here.
Water heater installs specifically praised for next-morning scheduling and clean, knowledgeable work across multiple reviews
1 cited review
“I put in the request on Angi and had a response within minutes. They scheduled me for the next morning for a tankless water heater repair and service. Mike was here on time, explained everything discussed the price and performed the job efficiently and well.”
Cited in 2 of the 73 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple pricing complaints across platforms: one reviewer paid nearly double for repair vs. competitor quotes; another reviewer cited $382/ceiling fan ($2,000+ bill for 4 hours) — pricing transparency is inconsistent
“The tech was nice and knowledgeable but my issue is with the company's pricing. I would not have used them if I'd known how expensive they were. The office is 1.5 miles from my house and they charged me $80 for a trip charge even though I told them exactly what I needed. I was the ln charged almost double for the repair on top of the trip charge.”
Pricing draws consistent complaints: $80 trip charge even for 1.5-mile service call, repairs quoted at nearly double competitors, and outrageous fixture install rates cited in separate reviews
“The tech was nice and knowledgeable but my issue is with the company's pricing. I would not have used them if I'd known how expensive they were. The office is 1.5 miles from my house and they charged me $80 for a trip charge even though I told them exactly what I needed. I was the ln charged almost double for the repair on top of the trip charge.”
Keep it in proportion: these concerns are cited in 1 of the 73 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If you want to overpay by a long shot, go with them. They quoted me $8,000 for a tankless water heater for my home. $1500 to fix a leak on my water heater -which they added a bunch of other things to. I got another quote from a different company $4000 tankless water heater and $300 for the same thing ethical quoted $1500 for. The guy that came out kept going into massive detail of useless things that I didn't need …”
“The single shower faucet handle was turning on to the left and right; it should only turn one way on and turn back to off... not past stop/off and back on again. Ethical sent a couple of plumbers and... after 15 mins. they couldn't get the handle off. One little screw that holds it was stuck/worn. They said they might need to cut off the handle with a saw. I said no. I paid $39 service visit fee. I used my own …”
“Had a major leak behind a wall. I asked the scheduler if cutting into walls and repair was something they could do. Absolutely was the reply. Scott and a new trainee showed up, stood and looked at the area where the sound of running water emanated from and walked outside and placed extended phone calls. They came back and suggested a "restoration" company. I needed a plumber and was misled to believe that the …”
Positive
“He was knowable, answered any questions we had. then be gave us ballpark estimates our options. Very Happy with the service.”
“We are so pleased with the service we received from everyone at Ethical plumbing. The gentleman that came & finished plumbing in my farmhouse sink Was very professional & personable. They did a great job.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Ethical Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Ethical Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Ethical Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.