Ethical Plumbing

He was knowable, answered any questions we had. then be gave us ballpark estimates our options. Very Happy with the service.

We are so pleased with the service we received from everyone at Ethical plumbing. The gentleman that came & finished plumbing in my farmhouse sink Was very professional & personable. They did a great job.

We had an excellent experience with Ethical Plumbing today replacing our water heater. From start to finish, the team was professional, punctual, and extremely knowledgeable. They explained our options clearly, answered all our questions, and completed the installation efficiently and neatly. It’s refreshing to work with a company that is honest, fair, and truly lives up to its name. We felt confident we were in good hands the entire time. Highly recommend Ethical Plumbing to anyone needing reliable, high-quality plumbing work!

The tech was nice and knowledgeable but my issue is with the company’s pricing. I would not have used them if I’d known how expensive they were. The office is 1.5 miles from my house and they charged me $80 for a trip charge even though I told them exactly what I needed. I was the ln charged almost double for the repair on top of the trip charge. They quoted me some other repairs and 2 other quotes I got where less than half of what they quoted me. I only used them because I was in a pinch, but I will not be using them in the future.

If you want to overpay by a long shot, go with them. They quoted me $8,000 for a tankless water heater for my home. $1500 to fix a leak on my water heater -which they added a bunch of other things to. I got another quote from a different company $4000 tankless water heater and $300 for the same thing ethical quoted $1500 for. The guy that came out kept going into massive detail of useless things that I didn't need nor did I call about. . If I call you for a leak, just tell me what's causing it and how to fix it. People beware!!! Oh and they charge a useless $89 fee just to come out!!

We had Ethical come out after having had several plumbers out for diagnosis/quotes when our water heater went out. We were prepared to have to go tankless based on consistent feedback, but when the company we were using sent 2 technicians out who openly admitted they had been sent without the details of the job, and had never tapped into gas and done that type of install before, we had to send them packing and go back to the drawing board in our search. I will say that we originally contacted Ethical about quoting the gas tankless water heater install and were told they'd be happy to assess and quote it, however was told when they were at our home that they actually do not do tankless installs. The good news, however, is that they checked out the existing electric water heater that had gone out and let us know that A) the water heater was not nearly as old as we had been told by previous companies, it appeared somewhat new and in good condition and B) it appeared to have been a DIY install by previous owners and had a jacked up wiring job that wasn't to code. They felt it was very possible that it was simply the electrical that was the culprit and may have several more years of life if that was the case. They recommended an electrician who came out and -BINGO!- that was exactly the problem. I appreciate their honesty and that they looked for the simple solutions before jumping to the major ones. This saved us thousands of dollars! We will definitely use in the future for our plumbing needs.

I live in California, and I recently hired Ethical Plumbing to install a water main and sewer lateral line to a house in Taylors. This project was particularly stressful since I was having to arrange everything from several thousand miles away, but they took away all of the stress related to the water and sewer lines. They were an absolute pleasure to work with. From start to finish, Alisa communicated exceptionally well, responding quickly to my phone calls and emails and keeping me informed about each step of the process. Brandon was great as well. He went the extra mile, took initiative and requested that the sewer utility allow us to tie into an existing lateral line near the street. I had no idea that this was even a possibility, but this extra effort on his part saved me around $10k. Dominick and his crew worked quickly and efficiently to get this project finished in spite of the hot weather. The job went smoothly, quickly, and they left our property neat and clean. All three of them were friendly, helpful, and professional throughout the entire process. On top of all this, Ethical Plumbing was less expensive than the other quote that I received for this project. I can't thank them enough, and I would highly recommend them for any plumbing needs in the Greenville area.

I called two well known companies when I had my toilet leaking. The first one I talked to was an “AI’” person who hung up on me twice. The second one I was able to talk to someone but they could not come out the same day. I then called Ethical and Vy answered and was very nice and pleasant. They could not come out to the next day as well but I didn’t mind due to how nice and concerned they were. I also mentioned my garbage disposal not working and could they look at that as well. They came out the next morning first thing and Michael was great! He actually fixed my garbage disposal for free due to it being jammed up. It turned out my toilet was cracked and that is why it was leaking. Michael quoted me a price on a new toilet as well as took my service fee charge off. He was able to go to their shop in Mauldin and get the new toilet and put it in same day with no issues and everything was completed by noon. I really recommend them. They were great to work with.

Had a major leak behind a wall. I asked the scheduler if cutting into walls and repair was something they could do. Absolutely was the reply. Scott and a new trainee showed up, stood and looked at the area where the sound of running water emanated from and walked outside and placed extended phone calls. They came back and suggested a "restoration" company. I needed a plumber and was misled to believe that the second company could help. Made an appointment. They showed up 6 hours late with no warning or excuse and offered no help with the leak. Afterwards, "Ethical," as they call themselves, charged me almost $200 for doing absolutely nothing more than tossing a referral to a company that was no help, either. I don't approve of being charged for rendering no service whatsoever. I was eager to start and ready to pay. I was offered no solution yet I paid heavily for absolutely nothing.

The single shower faucet handle was turning on to the left and right; it should only turn one way on and turn back to off... not past stop/off and back on again. Ethical sent a couple of plumbers and... after 15 mins. they couldn't get the handle off. One little screw that holds it was stuck/worn. They said they might need to cut off the handle with a saw. I said no. I paid $39 service visit fee. I used my own (regular shaped) allen wrench set, a little gorilla glue and scotch tape. I glued the end of the allen wrench into the handle's screw. A few hours later, the screw loosened right up and the handle came right off. I called another plumber and after looking it over... it needed a new part (a part that has a handle stopper built in; old stopper part was broken). It will end up costing about 1/3 of what Ethical would have cost... if they had cut the handle off.

I am very satisfied with the work performed by Ethical Plumbing. They handled a complex, multi-day project for me that included a full water heater replacement—installing both a new tank and an expansion tank—alongside necessary subfloor repairs. ​The coordination was seamless, and the craftsmanship was excellent. What impressed me most was their professional response to my feedback. When I noticed a drain pan hadn't been installed and a gap leading to the crawl space needed sealing, I brought it to their attention. They didn't hesitate—they came back promptly and took care of both issues right away. ​It is rare to find a team so committed to getting every detail right and standing behind their work, especially with the added peace of mind of their six-year warranty. I highly recommend them for any major plumbing needs!

I had one of their plumbers come out to UNLOCK my disposal, which took 5 minutes to do. He was a very nice man, the lady who takes the calls was super nice, and then I asked what do I owe you?...the answer blew me away...$89 for the service fee ( which is reasonable) and then wanted to charge me $260 to UNLOCK a simple disposal. I told them NO! I paid the service fee and offer to pay an additional $20 for the guy's little time, but he didnt take it. They got their fee to more than cover gas, labor and sill have profit...so why RIP people off? How is that ethical and affordable which is what they advertise. Warning. Please ask BEFORE you accept work from the so called ethical plumbing company. I will choose differently next time. They lost big time by over charging...too bad.

Called on Ethical Plumbing for a leak under our crawlspace. Tristan &Colin arrived and after explaining our situation, they proceeded to get to work. Working in an area that is only 2 ft. high, they determined the cause of the leak. That was the first day...on the second day they replaced all water lines under and in the house as well as installing a new hot water tank outside. Not only was it a very large job, they had to endure the rain for the two days. They found the problem, came up with a solid solution and had us up and running . We would also like to thank Stefanie who was very helpful and understanding of our situation. Thank you Ethical Plumbing for your help and professional team.

We've been having problems with the shark bites along our water line failing, we have had 3 replaced before today. Our regular (LICENSED) plumber charged us $400 each time, but couldn't make it out today, so we called Ethical. They wouldn't give a quote over the phone, charged $89 to come out and quote us $1300 for the same exact repair. We were definitely not paying that, so we called another (LICENSED) plumber who not only did not charge a trip fee, but did the repair for $285. I find it very ironic that they call themselves Ethical Plumbing, because they are surely overcharging for routine repairs. Call anyone else before you consider them.

Ethical Plumbing did a super job! I was able to get an appt the next business day. For our appt, Tristan & Dorian diagnosed our issues and offered multiple solutions as well as financing options. The next day, Ivan & Dorian came out and did the repairs and the new water heater installation. They arrived timely and finished the project a little ahead of schedule. Tristan, Dorian, & Ivan were all great with customer service, as well as Stefanie & the other lady I talked to on the phone. Great communication, I always knew who was coming out and when. Super job from start to finish! A+