Morris-Jenkins
Plumber · Greer, SC · Open 24 hours per Google listing
Our verdict
Polarized: 51 of 100 analyzed reviews are 5-star (professional=37, fast_response=11) but 44 are 1-2 star, with expensive=14 and repeated high-pressure upsell complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
On-time arrival and quick diagnosis cited in 5-star drain visits (fast_response=11)
1 cited review
“Michael called as he was on his way with an estimated time of arrival and he arrived right on time. He was able to quickly diagnose the clog and used some plumber tricks to unclog the drain pipe.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Reviewers repeatedly call technicians knowledgeable and communicative (professional=37)
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple reviewers allege high-pressure upselling/scam tactics on routine calls
“Something was under the flapper and once we removed it, it was fixed. Except the guy told me that the entire works needed to be replaced, for $600.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Reports of jobs not completed and unreturned follow-ups (slow_response=2)
“He gave me a price of $1200 to hydro clean the line. He also gave me a price of $6700 to repair the pipe.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Rude/nonresponsive service cited in recent 1-star reviews (unprofessional)
“Now overcharging, rude technicians (Noah), nonresponsive, incompetent.”
Overpriced quotes a recurring theme (expensive=14): $1,200 hydro-jet and $6,700 pipe-repair quotes cited
“He gave me a price of $1200 to hydro clean the line. He also gave me a price of $6700 to repair the pipe.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 6 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They are too focused on selling maintenance plans. They lied and kept saying there were coil leaks when there were none on new furnace. Had another company look at it who said there was no issue. I do not recommend them.”
“I've had a lot of work done from this company over this past year and I have a few thoughts, because I want to be honest in my experience with this company. Pros: 1) Excellent communication 2) super nice people 3) on time, polite and there if you need someone in a pinch Cons: -overpriced I've had a few plumbing jobs at the house so when we were told about our air ducts we're bad they came out and quoted …”
“I'm a Priority member for past year now after purchasing a house that has had 3 HVAC systems covered by MJ for 11 yrs now. My HVAC service guys are always professional and do the job they are paid to do. On the other hand, the plumbing arm of MJ has disappointed massively. The plumbing guys did a repair on a PVC drain pipe that was punctured by a screw (6 yrs ago) by cutting the pipe and installing a No Hub …”
Positive
“Jay was very good and he got our ac running fast and easy 10/10 would recommend”
“Alicia did a fantastic job today. She arrived exactly when we had the appointment scheduled and didn't leave until she made sure that everything was to our liking. Highly recommend and would use again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: May 2026.
Across platforms
Google shows 5.0 yet analyzed Yelp evidence skews 1-2 star (pricing, scam, nonresponsive complaints), a sharp split from the Google profile.
Should you hire Morris-Jenkins?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Morris-Jenkins?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
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