JB Plumbing Services LLC
Plumber · Greer, SC
Our verdict
JB Plumbing Services (BBB A+ accredited) scores 5.0/795 Google reviews with 94 of 97 analyzed at 5 stars; fast_response in 13 reviews, fair_pricing in 9, and weekend gas leak emergency handled immediately by the owner calling back personally.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Greer, SC · compare all →
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Owner Jean personally called back on a Sunday evening water heater emergency and came out same-day for an estimate — when the previous company ignored two calls.
1 cited review
“My 22-yr old hot water heater went out on a Sunday evening. After putting in a call to the "other company" TWICE, and not hearing back from them, I searched for a reputable plumber in my area and found JB Plumbing. Not only did the owner, Jean, call me back personally after I had spoken with his office, but he came out the same day to give me an estimate.”
fair_pricing cited in 9 of 97 reviews and cheap-plumber signal in 9; Yelp reviewer described payment as "well under what I expected to pay" for tankless water heater repair.
1 cited review
“If anyone is in need of plumbing services, I highly recommend JB Plumbing Services, LLC. Jean kept me informed of how the job was progressing. Payment was extremely fair and felt well under what I expected to pay.”
Cited in 3 of the 97 reviews we analyzed — 2 cited reviews not excerpted here.
communication theme in 11 reviews; office sends pre-arrival tech photo for safety, keeps customers updated throughout job, and team explains every step on complex repairs.
2 cited reviews
“If anyone is in need of plumbing services, I highly recommend JB Plumbing Services, LLC. Jean kept me informed of how the job was progressing. Payment was extremely fair and felt well under what I expected to pay.”
“I had a gas leak on the weekend. I was panicking, but they came out immediately and handled everything with such care and professionalism. They were reassuring, took care of my family.”
Cited in 3 of the 97 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star Yelp review (Deanna Bland H.) details tech stopping a dishwasher mid-cycle without informing homeowner, leaving dishwasher still connected to plumbing and power, charging for the diagnosis, and providing no next steps.
“Unfortunately, there is not an option for zero stars. The technician came out started the dishwasher and discovered the leak. Most importantly, unbeknown to us, he did not unhook the leaking dishwasher from plumbing, disconnect the power, or inform us that he had stopped the dishwasher mid-cycle. He charged us and left.”
slow_response logged once; 1-star Yelp review describes a technician who left without disconnecting a leaking dishwasher from plumbing or power — and charged for the visit.
“Unfortunately, there is not an option for zero stars. The technician came out started the dishwasher and discovered the leak. Most importantly, unbeknown to us, he did not unhook the leaking dishwasher from plumbing, disconnect the power, or inform us that he had stopped the dishwasher mid-cycle. He charged us and left.”
Keep it in proportion: these concerns are cited in 1 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Technician was professional, but next day, my new water heater did not get hot water to my handicap bathroom plus washer. When I called was told they could not turn up temp, but they could walk me thru it, as they did not want to be responsible for burning kids, but what about freezing a handicap elderly woman? I Pais almost $2,400 for a service that does NOTHING BUT PRODUCE COLD WATER!!! I AM FILING COMPLAINTS …”
“Unfortunately, there is not an option for zero stars. We suspected our dishwasher was leaking and called JB plumbing. The technician came out started the dishwasher and discovered the leak. He suggested we call others to see about the floor damage. Most importantly, unbeknown to us, he did not unhook the leaking dishwasher from plumbing, disconnect the power, or inform us that he had stopped the dishwasher …”
Positive
“Oh my goodness, how thankful I am for JB Plumbing! My 22-yr old hot water heater went out on a Sunday evening (not a surprise; had already gotten a quote from another company a few months earlier & was saving up money for this purchase). However, after putting in a call to the "other company" TWICE, and not hearing back from them, I searched for a reputable plumber in my area and found JB Plumbing. Not only did the …”
“We called JB Plumbing Services for a sewer drain clean-out and were very pleased from the initial call to the finish. The customer service agent was a gem. Upon arrival Kerry clearly explained the process even when additional equipment was needed, he and John handled everything seamlessly. Both were knowledgeable, professional, and easy to work with. JB Plumbing will definitely be our first choice for future …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Google 5.0 vs Yelp includes mixed reviews — 1-star Yelp complaint describes a significant service failure. Overall Yelp signal appears lower than Google but insufficient Yelp volume to compute a definitive gap rating.
Should you hire JB Plumbing Services LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own JB Plumbing Services LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.