KT Plumbing
Plumber · Greer, SC · Open 24 hours per Google listing
Our verdict
Justin Willis and team deliver fast, thorough work at fair prices, but two older no-show incidents raise reliability concerns despite overwhelmingly positive recent reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Greer, SC · compare all →
Our opinion, based on the 69 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast emergency response and same-day/next-day availability: 5 reviewers specifically mention quick arrival or scheduling within 24 hours
Cited in 5 of the 69 reviews we analyzed.
Consistent praise for thoroughness and cleanup: 6 reviewers mention efficient work, detailed explanations, or careful post-job cleanup
Cited in 6 of the 69 reviews we analyzed.
Fair pricing repeatedly cited: 7 reviewers specifically mention reasonable, fair, or reasonable-to-excellent pricing
1 cited review
“cost of repairs to be more than reasonable”
Cited in 7 of the 69 reviews we analyzed — 6 cited reviews not excerpted here.
Strong family business reputation with repeat customers: 4 reviewers mention returning for second/third service or long-term relationship
Cited in 4 of the 69 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two no-show/unresponsive incidents on record: 1 review (2020) reports a dozen unanswered calls and no-show appointment; 1 review (2019) reports failure to follow up after initial consultation and missing scheduled Monday appointment
Cited in 2 of the 69 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 69 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“After a dozen calls and a no-show appointment I called someone else to fix his work. Skip the hassle and call a reliable plumber.”
“We called for a new hot water heater and Karl came over. Seemed nice and professional. We agreed to the install but then couldn't get him back on the phone. We spoke once more and he said they'd be over on Monday. Said he emailed us a price as promised but we received nothing. Monday is here and nobody came. Glad, as what if we needed a repair? Completely nonresponsive. He did say they work on lots of large …”
Positive
“Justin did an excellent job and answered all questions and resolved all issues. I would use KT Plumbing again without a doubt.”
“I had two issue that needed attention and Justin Willis from KT Plumbing gave both issues his fullest attention. Justin was professional, attentive to my concerns and knowledgeable in his trade. I wouldn't have to think twice about calling KT Plumbing if I ever have any plumbing problems in the future. The problem was diagnosed quickly, accurately, and without hesitation on what needed to be done. I was concerned …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Significant discrepancy: Google 4.9/5 (83 reviews, all recent 5-star praise) vs. Yelp 3.7/5 (3 reviews including two 1-star no-show complaints from 2019–2020). Recent performance appears dramatically improved; older reliability issues may have been resolved.
Should you hire KT Plumbing?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own KT Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.