Mr. Rooter Plumbing of Greenville
Plumber · Greer, SC · Open 24 hours per Google listing
Our verdict
4.9★ across 1,396 reviews with 99 of 100 sampled at 5-star; fast_response theme in 10 reviews, weekend/emergency dispatch confirmed in 3, and same-day arrivals across burst pipes and toilet clogs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Greer, SC · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch for burst pipes and emergency calls confirmed in 3 of 100 sampled reviews; technicians arrived within an hour of the call in multiple accounts.
1 cited review
“After a burst pipe caused by the snowstorm, Mr. Rooter responded quickly and helped restore our water right away. Dallas was fantastic. He clearly explained the problems, answered all of our questions, and was extremely helpful throughout the entire process.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent pricing and modest bills cited in 3 of 100 sampled reviews, including work billed under $200 after two visits for a water line repair.
2 cited reviews
“the bill was modest. Excellent experience -- they earned five stars and more, if I could.”
“Great service from Matt - very clear options offered and overall communication to resolve the issue repair versus replace, transparent pricing and expected time to complete - organized and very clean installation”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Weekend and after-hours calls answered — phone picked up at 4:30 AM for a main-line break with a tech dispatched at first light.
1 cited review
“I was awakened at 4:30 in the morning this week with severe water hammering sounds. When I went outside , I had a river running through the yard due to a main line break. I called Ronnie with Mr. Rooter and he answered the phone and told me to call SJWD to turn off the water and he would get a tech out to the house at first day.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Occasional slow response: 1 of 100 sampled reviews flagged slow_response theme; 1 review rated 3 stars amid otherwise overwhelmingly 5-star feedback.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“We had an issue with our pipes backing up on a Sunday, and Dallas from Mr. Rooter came out quickly to help us. He was able to find and clear the clog fast and efficiently, which was such a relief. Dallas was very friendly, professional, and easy to work with. We are so appreciative of his prompt service and highly recommend him to anyone in need of a reliable plumber!”
“This is the first time I've used Mr.Rooter. From the first conversation on the phone with them until my technician Josh Powell left my home. They were all quick and efficient in the whole process. Our water heater’s pilot light went out (a Rheem which decided not to relight being 5 months out of warranty). They sent Josh right out promptly to get me a quote and assess what they could do for me. He was very …”
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The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Mr. Rooter Plumbing of Greenville?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Greenville?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.