Chisholm Plumbing, AC & Furnace Repair
Plumber · Greer, SC
Our verdict
Arrives quickly with knowledgeable technicians, but pricing concerns and potential diagnostic conflicts on HVAC work require getting a second opinion before major repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Greer, SC · compare all →
Our opinion, based on the 122 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fast response times and punctuality: 7 reviews explicitly mention on-time or early arrival, with one noting arrival within an hour of the service call
1 cited review
“Arrived on time and did a thorough review. Professional and knowledgeable.”
Cited in 7 of the 122 reviews we analyzed — 6 cited reviews not excerpted here.
Technician knowledge and thoroughness: 12+ reviews praise technicians for being knowledgeable, detailed, and thorough in inspections and explanations
1 cited review
“knowledgeable plumber with common sense and integrity”
Cited in 8 of the 122 reviews we analyzed — 7 cited reviews not excerpted here.
Clear communication and transparency: 6 reviews highlight technicians explaining options, work scope, and pricing clearly with no surprise costs
1 cited review
“worked hard to figure out how to solve the problem. very helpful and explained my options.”
Cited in 6 of the 122 reviews we analyzed — 5 cited reviews not excerpted here.
Honest and integrity-focused service: Multiple reviews use terms like 'honest', 'integrity', and 'follow through on what they said they would do'
1 cited review
“knowledgeable plumber with common sense and integrity”
Cited in 5 of the 122 reviews we analyzed — 4 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Repeated service failures: 1 review reports 4 separate visits with unresolved issues, warranty disputes, and refusal to continue service at that address
Cited in 1 of the 122 reviews we analyzed.
Red flag
Unauthorized photography/recording: 1 review alleges technicians took photos, video, and recordings of the home without consent and despite explicit requests not to do so
Cited in 1 of the 122 reviews we analyzed.
Red flag
Potential aggressive upselling on HVAC: 2 recent reviews (June–July 2025) express concern that Chisholm recommends expensive repairs or replacements rather than minor fixes, with one customer stating 'either did not know what they were doing or were trying to take us to the cleaners'
Cited in 2 of the 122 reviews we analyzed.
Red flag
Significant Yelp–Google rating gap: Yelp average is 3.0/5 with 7 reviews vs. Google's 4.9/5 with 1,691 reviews; Yelp reviews include two 1-star ratings citing billing disputes and diagnostic concerns absent from recent Google reviews
Cited in 2 of the 122 reviews we analyzed.
Pricing consistently flagged as high: 3 reviews explicitly criticize pricing as 'way overpriced', 'on the high side', or excessive relative to the work performed
“Will was very efficient, however, the cost charged I cannot recommend, way overpriced”
Cited in 3 of the 122 reviews we analyzed.
Diagnostic disagreement with competitors: 2 reviews report Chisholm quoted significantly higher repair costs ($2,100–$14,000) than second-opinion technicians ($500–$600), raising questions about diagnostic accuracy
Cited in 2 of the 122 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 122 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called to have some simple work done and it turned out to be $1629.47 for some work that is not up to par. They came out a total of 4 times and we are still having issues. They said they can no longer service my address and I had a warranty for 1 year. So I should be covered until 6/3/26. The employees take pictures, video and recordings of your home without consent and even after being told they can not do so …”
“Wow, so we had Chisolm over on the hottest day of the year because our AC wasn't working well. They told us it's 10 years old so either replace it (for $14k!!) or it would be $1100 to find the coolant leak and $1000+ for 7 lbs of coolant! I don't have that kind of money, most people don't. My dad said that was crazy, so we got a second option today. The tech that came out told us it may have a tiny leak, but it's …”
“I would give this company a zero rating if I could. The owner, John Barry Chisholm, talks a good game in the beginning, but he/his company do NOT stand behind their work. I had a very expensive air unit installed in August 2020 and within 2 days it wasn't cooling, so I called them to come out. The thermostat was set on 69 and it was 75 in the house. It wasn't cooling at all. It is only at his convenience he will …”
Positive
“Our technician Jordan Lee came in early in the morning with a smile that definitely helps. He was very detailed patient and answered all of our questions. Young man is smart and again, very detailed. I appreciate his honesty and willingness to help and give us a better understanding of what our situation was a pleasure to meet a pleasure to talk to.”
“Chisholm came out this afternoon for our spring heat pump maintenance. Bear, our technician, was very personable and professional. He was very attentive to my concerns. He presented all options from repair to replacement. If I could describe Bear in one word I would say honest. I highly recommend him and Chisholm.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Google 4.9/5 (1,691 reviews) vs. Yelp 3.0/5 (7 reviews) — a 1.9-star gap. Yelp contains two recent 1-star reviews (2025) citing major billing disputes, misdiagnosis, service refusal, and privacy concerns that are entirely absent from the recent Google review stream, suggesting possible review curation or platform-specific customer demographics.
Should you hire Chisholm Plumbing, AC & Furnace Repair?
Best for
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
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