FastPlumber near me

The 15 plumbers serving Chagrin Falls, ranked.

We track 46 plumbing companies working within 20 miles of Chagrin Falls and have read 2,577 of their reviews across Google, Yelp and BBB — including every one-star review we could find. After-hours options are thin in Chagrin Falls: just 20 of 46 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Chagrin Falls's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 29 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 34 of the 46 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Hudson Plumbing & Remodeling LLC — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Chagrin FallsHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 774 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Chagrin Falls

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Jackson Comfort Services

Top pick24/7 per Google listing
4.9 (7,407 Google reviews) 11.8 mi from downtown Chagrin Falls

Honest diagnosticians who refuse unnecessary upsells and show up fast—one reviewer was at their home before 8:30am on a Monday morning after a Sunday emergency call.

Rating mix — of the 5 reviews we analyzed7,407 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 7,407 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies: One reviewer's water heater failed Sunday morning and technician arrived before 8:30am Monday; another reviewer praised on-time arrival with complete process explanation. (cited in 2 of 5 reviews)
  • Refuses unnecessary upsells and prioritizes customer savings: Diagnosed furnace needing only a capacitor replacement instead of the $3,000 in parts another company quoted; explicitly mentioned technician was 'happy' to save the customer money rather than push new equipment. (cited in 1 of 5 reviews)
  • Meticulous property protection and cleanup: Multiple reviewers noted technicians used drop cloths, protected carpeting, and cleaned up thoroughly after installations. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
John Untisz was great! He was friendly, professional, and very knowledgeable. He quickly identified the problem with my HVAC system and took the time to explain it in a way that was easy to understand. I really appreciated his help and expertise. It's clear …
Ruffkins · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 7,407 reviews · newest from Jun 2026

4.9 (2,017 Google reviews) 9.5 mi from downtown Chagrin FallsNot a 24/7 shop

Dispatches same-day for emergencies and won't nickel-and-dime you, with consistently excellent technician quality across heating, cooling, and plumbing work.

Rating mix — of the 5 reviews we analyzed2,017 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,017 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day emergency response: one reviewer reported same-day dispatch for a kitchen sink leak (cited in 1 of 5 reviews)
  • No upselling or hidden charges: 2 reviewers explicitly noted the company avoids unnecessary add-ons and charges, with one choosing them over competitors despite being $50-75 higher because of superior value and service (cited in 2 of 5 reviews)
  • Clear communication during service: technicians explain work step-by-step, particularly valuable during stressful emergencies like frozen pipes (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Christopher (and Kory) were efficient, knowledgeable, friendly, kind, and professional. All the attributes one would expect of a highly competent service provider.
Robert Eberly · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,017 reviews · newest from Feb 2026

4.9 (1,757 Google reviews)4.5 on Yelp (16) 11.9 mi from downtown Chagrin FallsNot a 24/7 shop

4.9 stars on 1,757 Google reviews; 91 of 97 analyzed are 5-star with reviewConsistency=0.909 — fast response in 20 of 97 reviews and fair pricing in 10, but 1 incident of price quote not honored on sewer camera inspection.

Rating mix — of the 15 reviews we analyzed1,757 total on Google
512
41
30
21
11

Why we're cautious

  • Verbal quote not honored on arrival — sewer camera inspection quoted $250, techs arrived charging $350 citing outdated price sheet; manager refused to honor original price; workers said it 'happens all the time' (1 of 97 reviews)
  • No-show at 2 scheduled appointments confirmed in 1 Yelp review — Kyle cited by name (1 of 97 reviews)

To be fair

  • Fast response in 20 of 97 reviews — same-day and next-day service confirmed; one weekend 10pm call answered with immediate dispatch (cited in 3 of 97 reviews)
  • Fair pricing cited in 10 of 97 reviews — multiple accounts of beating competitor quotes and trying cheaper fixes first before more expensive work (cited in 3 of 97 reviews)
What reviewers praise
Laurie in the office was great. She quickly got us in the schedule the same day for service after a miscommunication. She was able to get a tech on site within a few hours. The tech Colin was very personable, professional and took care of the clogged drains. …
Julianne Kirby · ★★★★★ · Google · Mar 2026
The most critical take we found
If you get a quote from Elie's Plumbing, GET IT IN WRITING. Went with them because their sewer camera inspection quote was in line with other quotes I received ($250). Workers show up and say the price is $100 more than was quoted ($350). Workers said it …
A.M. Byram · ★★ · Google · Jun 2026

We read 97 of 1,757 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4

WyattWorks Plumbing

Caveats apply
4.9 (3,381 Google reviews) 14.3 mi from downtown Chagrin FallsNot a 24/7 shop

69 of 74 analyzed reviews are 5-star with fast_response cited 9 times, but pricing is a real risk: a 1-star calls a $4,000+ water-heater quote price gouging vs. competitors.

Rating mix — of the 15 reviews we analyzed3,381 total on Google
512
40
30
20
13

Why we're cautious

  • Overpricing flagged in a 1-star as 'price gouging', with a water-heater quote roughly double what the customer paid elsewhere (1 of 74 reviews)
  • A flooded-basement emergency was booked for the morning then delayed 4 days, leaving the customer stranded (1 of 74 reviews)
  • Pricing runs high: a reviewer reports a water-heater quote over $4,000 against a $2,000 job done elsewhere, and the most expensive of 10+ bids on an anode replacement (1 of 74 reviews)

To be fair

  • Fast, on-time arrivals cited repeatedly (fast_response in 9 reviews), including prompt scheduling messaged in advance (cited in 3 of 74 reviews)
  • Techs explain options without pressuring unneeded repairs, and double-check drains for new leaks before leaving (cited in 2 of 74 reviews)
  • Honest scoping cited: declined to install an electric tankless heater they deemed unreliable and charged nothing for the visit (cited in 1 of 74 reviews)
What reviewers praise
Alex was knowledgeable, efficient, and truly focused on solving my problem while helping me save money. I really appreciated that there was no pressure to complete repairs that weren’t actually needed. They have definitely become my go-to for plumbing and …
Nikole Wakeling · ★★★★★ · Google · Mar 2026
The most critical take we found
I scheduled an appointment with them because my mother's basement was flooded with sever water. I made an appointment in the morning and they promised to have someone that morning. They latered called and they said they would not come out for another 4 days. …
Mike Brady · · Google · Oct 2025

We read 74 of 3,381 reviews · newest from Mar 2026 · BBB A+ accredited

5

W.F. Hann and Sons

Caveats apply24/7 per Google listing
4.9 (2,488 Google reviews) 6.8 mi from downtown Chagrin Falls

Emergency responder who picks up late-night weekend calls and explains complex work clearly, but pricing data is unavailable—verify costs before committing.

Rating mix — of the 5 reviews we analyzed2,488 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,488 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional after-hours responsiveness: called back on late evening weekend and responded same-day to emergency calls (cited in 2 of 5 reviews)
  • Thorough diagnostics and complex problem-solving: multiple reviewers praise assessment of intricate plumbing and HVAC systems (cited in 2 of 5 reviews)
  • Clear communication with options: technicians explain systems in understandable terms and present multiple solutions with recommendations (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing fairness score of 0 from analyzed reviews—no pricing information mentioned in any review, making cost comparison impossible
What reviewers praise
I usually don't do reviews, but I really wanted to share how great of an experience I had. The best customer service, professionalism, and kindness from a company I have seen in a long time. My furnace went out on a Sunday in February. My furnace was over …
Shannon · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,488 reviews · newest from Mar 2026

6

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (2,297 Google reviews)3.0 on Yelp (32) 6.5 mi from downtown Chagrin Falls

4.9 stars, 2,297 Google reviews, BBB A+ accredited; 83 of 100 analyzed are 5-star with workmanship cited 18 times — but 4 reviews cite expensive pricing and 1-star complaints allege $1,500 toilet installs and $250 charges for zero-work gas checks.

Rating mix — of the 15 reviews we analyzed2,297 total on Google
57
41
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet installation charged at $1,500 for a job customer assessed as 'easy' and assisted with — customer called it fraud; tech Bill did not adjust price. (1 of 100 reviews)
  • Gas pipe pressure check: 30 minutes of work, no seal found, $250 charged — open gas pipe end left unsealed in basement ceiling discovered 8 months later during unrelated maintenance. (1 of 100 reviews)
  • expensive theme in 4 of 100 reviews; one reviewer paid $1,500 for a simple toilet installation estimated at $500 maximum; another charged $250 for 30 minutes of zero-diagnostic gas pipe work. (2 of 100 reviews)

To be fair

  • Workmanship theme in 18 of 100 reviews; Owen specifically praised for diagnosing frozen sewer line that the regular plumber could not fix, with cleanup and follow-up explanation included. (cited in 3 of 100 reviews)
  • Sunday/holiday emergency response confirmed: water tank replaced on a Sunday in a couple of hours; sewer blockage cleared day after Christmas when customer needed immediate help. (cited in 2 of 100 reviews)
  • fast_response theme in 14 of 100 reviews; same-day-plumber slug in 7 reviews including sewer backup on a Sunday and sewer auger on Christmas Eve. (cited in 2 of 100 reviews)
What reviewers praise
Matt Z! From Roto Rooter showed up and showed out! We appreciate you coming out and taking care of us on a Sunday! He's skilled to come in a change out my water take in a couple hours! Appreciate you Matt Z... 🙏🏼🙏🏼🙏🏼
Ty Flesh · ★★★★★ · Google · Mar 2026
The most critical take we found
Very disappointed. Two men came out I had to ask for masks. Luckily I had laid Blankets for them to walk on. Their price kept going up as they found more things they needed to do to fix what I wanted. Problem is worse since they fiddled with the plumbing. I …
Paul P. · · Yelp · Dec 2021

We read 100 of 2,297 reviews · newest from Mar 2026 · BBB A+ accredited

7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,578 Google reviews)2.7 on Yelp (7) 19.9 mi from downtown Chagrin Falls

Roto-Rooter Parma (4.9★, 1,578 reviews, BBB A+) — 70 of 79 sampled reviews are 5-star with themeCounts.professional=37, but 3 separate reviewers flag surprise fees and a $1,000 repair that failed within a week with next-day-only callbacks.

Rating mix — of the 15 reviews we analyzed1,578 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review: $467 charged for a simple bathroom vanity clog that took minutes; reviewer alleges misleading 'prize drawing' framing was used to justify the fee — work not guaranteed for renters. (1 of 79 reviews)
  • 1-star review: $1,000 repair failed within 1 week; when the issue recurred, next available callback was the following day — not acceptable for an emergency plumber. (1 of 79 reviews)
  • 1-star review: $1,390 wall cut for a toilet repair that didn't resolve the issue; follow-up quote was $15,000 for excavation with no construction remediation offered. (1 of 79 reviews)

To be fair

  • After-hours dispatch confirmed — answered a human phone call after hours for a main drain clog, and arrived in a timely manner; price beat competitors by hundreds of dollars per 1 reviewer. (cited in 1 of 79 reviews)
  • Technicians explain scope clearly before and during work — Doug, Trayvon, and Bill each cited individually for detailed explanations and clean workspaces; professional flagged in 37 of 79 reviews. (cited in 3 of 79 reviews)
  • Combination specialized camera+snake team deployed for complex blockages — backflow preventer complication resolved with specialty equipment on same visit. (cited in 1 of 79 reviews)
What reviewers praise
I absolutely loved the plumber who came out and snaked our tub. I cant remember his name but, He was so kind and generous. When your going through a stressful life situation its always nice, Just to have someone to talk it out with. Not only did he fix my tub …
C Beeowens · ★★★★★ · Google · Mar 2026
The most critical take we found
Had them out last week to fix issue paid 1000 and not a week later it's doing same thing now they don't have anyone until tomorrow
Ahmad Ahmad · · Google · Dec 2025

We read 79 of 1,578 reviews · newest from Mar 2026 · BBB A+ accredited

8

The Plumbing Source

Caveats apply24/7 per Google listing
4.9 (1,176 Google reviews)4.0 on Yelp (24) 8.0 mi from downtown Chagrin Falls

4.9★ across 1,176 reviews with 90% positive sentiment; fast_response cited in 23 of 100 reviews and weekend/emergency availability confirmed in 4; workmanship praised in 15.

Rating mix — of the 15 reviews we analyzed1,176 total on Google
59
40
30
22
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Phone staff rudeness documented in 1 negative Yelp review — receptionist described as 'so incredibly rude' during an after-hours call for an elderly parent's plumbing issue. (1 of 100 reviews)
  • Pricing rated expensive in 4 of 100 reviews; one reviewer describes options given but notes they are pricier than alternatives. (2 of 100 reviews)

To be fair

  • Same-day and weekend arrival confirmed in 4 of 100 reviews (themeCounts.weekend_or_emergency=4); Sunday and emergency callouts handled promptly. (cited in 2 of 100 reviews)
  • Fair pricing cited in 4 of 100 reviews alongside clean workmanship; technicians clean up before leaving and don't oversell repairs. (cited in 3 of 100 reviews)
  • Repeat-customer loyalty strong: one reviewer has used them for 7.5 years and another for multiple issues at home and business, citing prompt emergency response. (cited in 2 of 100 reviews)
What reviewers praise
They came promptly on a Sunday, and had my issue fixed, professionally and neatly. Majic and Jack were very personable and knowledgeable. I wouldn't hesitate to use them again and highly recommend The Plumbing Source.
Amy Andresh · ★★★★★ · Google · Mar 2026
The most critical take we found
The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it …
Sarah T. · · Yelp · Oct 2020

We read 100 of 1,176 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
9

Wilson Plumbing, Heating, Cooling and Electric

We'd call someone else first24/7 per Google listing
4.8 (4,370 Google reviews)3.1 on Yelp (28) 16.4 mi from downtown Chagrin Falls

Polarized: 50 of 69 analyzed are 5-star but 14 are 1-star (consistency just 0.35), with repeated complaints of overpricing, slow/no-show scheduling, and an emergency-tier upsell.

Rating mix — of the 15 reviews we analyzed4,370 total on Google
58
41
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • An emergency caller reports being denied night service unless on a 'preferred customer' list, with poor phone handling (1 of 69 reviews)
  • Overpricing flagged repeatedly, with one 1-star calling it price gouging vs. competitors (1 of 69 reviews)
  • Unprofessional conduct cited: a no-appointment early-morning visit with prolonged door-knocking, and a named rude staff member (2 of 69 reviews)

To be fair

  • Strong HVAC/plumbing installs when work goes well: furnace, vent, and PRV jobs praised as thorough and clean (workmanship theme in 10 reviews) (cited in 3 of 69 reviews)
  • Some techs cited for fair, no-oversell pricing, including a PRV replacement done at a fair price (cited in 1 of 69 reviews)
What reviewers praise
I signed up for a preventative maintenance check and just had my first preventative appt. It was great. Definitely puts my mind at ease to know what's coming and how my systems are doing. Great work by Jacob Sidoti to walk me through it.
Justin McLoughlin · ★★★★★ · Google · Feb 2026
The most critical take we found
I was very discouraged with this company and the company out of Akron that bought them!!! I came home the furnace was not working, of course it was 5pm,called was on hold for 20 minutes.Then pushed over to the answering service who took the information down …
Rich T. · · Yelp · Dec 2022

We read 69 of 4,370 reviews · newest from Feb 2026

10

C. Lee Plumbing Services

We'd call someone else first
4.8 (361 Google reviews)2.8 on Yelp (17) 17.1 mi from downtown Chagrin FallsNot a 24/7 shop

C. Lee Plumbing (Stow) shows a 4.8 Google star but deep review analysis across 22 reviews reveals a near-even split: 11 five-star vs 9 one-star, with reviewConsistency at 0.084 — recurring complaints of $150/hr for non-plumbing work, bait-and-switch quotes, and a camera-charge-with-no-photos incident.

Rating mix — of the 15 reviews we analyzed361 total on Google
57
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Camera inspection charged but photos not produced; excavation quote for a sewer break in a location where no pipe existed — reviewer reports overcharge and misdiagnosis. (1 of 22 reviews)
  • Price not disclosed over phone; estimate fee charged on arrival then applied toward inflated labor rate — pattern flagged by multiple 1-star reviewers. (2 of 22 reviews)
  • Pricing volatility: $385 to install one kitchen faucet (under 1 hour), $150/hr billed for non-plumbing carpentry work, and inflated $1,400 estimate for 4 faucets cited across multiple reviewers. (2 of 22 reviews)

To be fair

  • Chris Lee praised for personal responsiveness and kindness by first-time homeowners — accommodated scheduling needs and worked hands-on with clients during gas line and valve jobs. (cited in 2 of 22 reviews)
  • Work quality praised when done correctly — no call-backs on faucets, disposals, and toilets by reviewer who explicitly chose C. Lee over cheaper alternatives for quality. (cited in 1 of 22 reviews)
What reviewers praise
As a first time home buyer in stow our house is on a slab and our biggest fear was the plumbing. The house was foreclosed and 'as is' when we bought it. Right away, every sink was clogged, badly. I looked around online and called a few places but when I …
Katelyn S. · ★★★★★ · Yelp · Dec 2014
The most critical take we found
DO NOT USE THIS COMPANY!!!! In May of this year, I was referred to C Lee Plumbing Services by Home Builder. I contacted them because water was overflowing from my 2nd Floor to my 1st Floor. Some on came out on May 28th and informed me that my branch line was …
Della D. · · Yelp · Dec 2019

We read 22 of 361 reviews · newest from Dec 2014 · BBB A+ accredited

11

RB Plumbing and Remodeling

We'd call someone else firstSmall track record
4.7 (13 Google reviews)3.0 on Yelp (4) 15.9 mi from downtown Chagrin FallsNot a 24/7 shop

Sharp pricing on repairs but severe consistency issues—excellent work one day, no-show and property damage the next, with communication blackouts when problems arise.

Rating mix — of the 4 reviews we analyzed13 total on Google
52
40
30
20
12

Small sample — we've analyzed only 4 of 13 reviews so far. Treat this as a first read.

Why we're cautious

  • Chronic no-shows on scheduled appointments: Reviewer had appointment scheduled with plumber and city inspector; 'day off the appointment no one showed up' and calls/emails went unreturned (1 of 4 reviews)
  • Licensing and credentialing concerns: One detailed review documents that RB lists 'business license' (not contractor's license) and questions whether they hold required city licenses, permits, insurance, and bonding for the work performed (1 of 4 reviews)
  • Extreme rating volatility (1/5 vs 5/5 on same platform): Yelp shows both 1-star reviews citing catastrophic failures and 5-star reviews; Google 4.7/5 does not reflect the severity documented in Yelp's 3/5 average (3 of 4 reviews)

To be fair

  • Fair pricing: 2 of 4 reviews praise competitive rates and no surprise charges (cited in 2 of 4 reviews)
  • Problem-solving capability: One reviewer reported Ryan fixed another company's failed job in 1/4 the time (cited in 1 of 4 reviews)
What reviewers praise
Ryan and his company are super. After a terrible plumbing job by another plumbing company hired by a home warranty company, he stayed late to fix the problem. It took him 1/4 of the time to fix the problem the other company left. Rates are fair. I would …
Bruce S. · ★★★★★ · Yelp · Jun 2019
The most critical take we found
Ryan & Brandy are quite the team! Their sales pitch will be convincing! You may begin to get excited & feel as though you've hit the jackpot by finding RB Plumbing & Remodeling to complete your repair a/o remodeling needs! Based on our experience with …
DedraMarie P. · · Yelp · Nov 2021

We read 4 of 13 reviews · newest from Nov 2021

12

Jastal Plumbing

We'd call someone else first
4.9 (785 Google reviews)2.6 on Yelp (13) 12.8 mi from downtown Chagrin FallsNot a 24/7 shop

Fast to arrive but charges premium rates with inconsistent service quality; expect to pay significantly above-market pricing and encounter billing surprises.

Rating mix — of the 13 reviews we analyzed785 total on Google
55
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Owner unresponsiveness: one customer attempted to reach David Jastal for over a year with no reply, and later reneged on a BBB-mediated settlement agreement (1 of 13 reviews)
  • No warranty on work performed: explicitly stated they do not guarantee repairs, requiring full re-payment for repeat service issues (1 of 13 reviews)
  • Bait-and-switch pricing: upfront quotes do not match technician estimates (initial $95 snake quoted became $285; $150 trap became $250), with customers unable to verify pricing before service (2 of 13 reviews)

To be fair

  • Quick response times during business hours; 3 reviewers explicitly mention prompt arrival and same-day service (cited in 3 of 13 reviews)
  • Courteous staff when engaged; multiple reviewers praise politeness and friendliness of certain technicians (James, Will, Jeff) (cited in 3 of 13 reviews)
What reviewers praise
I highly recommend Jastal Plumbing. They were prompt, courteous, reasonably priced and fixed the problem right away. If I ever have plumbing issues again, I will definitely call Jastal Plumbing. And a big shout out to James who worked efficiently and …
Eugene J. · ★★★★★ · Yelp · Dec 2020
The most critical take we found
I contacted Jastal to do a presale inspection of a modular home I was selling. The customer service rep quoted us $95.00 to snake drains out up to 30 feet. and $150.00 to add a trap under a utility sink. Since the pre-sale inspection required inspections of …
Brian B. · · Yelp · Dec 2019

We read 13 of 785 reviews · newest from Dec 2020

13

P.K. Wadsworth Heating & Cooling

We'd call someone else first
4.8 (3,785 Google reviews)1.7 on Yelp (52) 4.2 mi from downtown Chagrin FallsNot a 24/7 shop

4.8★ / 3,785 reviews, BBB A+ accredited, but 31% negative sentiment in analyzed sample; 4 surprise_fees mentions and documented diagnosis inflation — $1,689 quote for parts worth ~$295.

Rating mix — of the 15 reviews we analyzed3,785 total on Google
54
40
30
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Technician skipped diagnosis: during furnace short-cycling call, checked no voltage or components; recommended replacing a 7-year-old system. (1 of 100 reviews)
  • No-show: sent automated 'appointment completed' text without arriving; gave contradictory excuses when called. (1 of 100 reviews)
  • Diagnosis inflation documented: quoted $1,689 for parts costing ~$295 DIY; AC diagnosis cited faulty coil requiring $3,000 fix — second opinion found no coil issue. (2 of 100 reviews)

To be fair

  • Knowledgeable boiler and HVAC technicians (Mike M) praised by name across multiple 5-star reviews; clearly explained repair vs replace options. (cited in 2 of 100 reviews)
  • Same-day availability and quick scheduling confirmed in 11 same-day-plumber service mentions. (cited in 2 of 100 reviews)
What reviewers praise
PK Wadsworth is the best. We have used other local services in the past and needed a change because of increased prices. So ask around in our neighborhood and PK name came up with very positive comments. So we gave them a call and have found them to be …
Nancy Thrams · ★★★★★ · Google · Feb 2026
The most critical take we found
I had my annual furnace inspection. Technician was here for all 10 minutes (literally) and left. Dusty, dirty filter was left behind and the power to the house was off the entire time. This leaves me wondering if he has known the true working status of the …
Peter Giang · · Google · Feb 2026

We read 100 of 3,785 reviews · newest from Feb 2026 · BBB A+ accredited

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.4 (72 Google reviews)5.0 on Yelp (1) 16.9 mi from downtown Chagrin Falls

4.4 stars from 72 reviews; BBB A+ accredited; only 1 review analyzed — A.J. Karder resolved Sunday evening drain/disposer backup within a few hours; reviewer noted price was 'a little high' but knowingly accepted it.

Rating mix — of the 1 review we analyzed72 total on Google
51
40
30
20
10

Small sample — we've analyzed only 1 of 72 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sunday evening emergency response: A.J. Karder arrived within a few hours of an evening call to clear a drain backup affecting sink, dishwasher, and disposer. (cited in 1 of 1 reviews)

What reviewers complain about

  • Pricing acknowledged as 'a little high' by the sole reviewed customer — they accepted it as a known cost of weekend emergency service. (1 of 1 reviews)
What reviewers praise
We called Sunday evening because we had a drain backed up and pretty much could not use the sink, dishwasher, disposer. A.J. Karder was there within a few hours. Was very congenial and did not interrupt very much what we doing. He was very neat. The price …
John A. · ★★★★★ · Yelp · Jul 2020
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 72 reviews · newest from Jul 2020 · BBB A+ accredited

15

Mr. Rooter Plumbing of Cleveland

We'd call someone else first24/7 per Google listing
4.8 (4,338 Google reviews)2.3 on Yelp (64) 12.4 mi from downtown Chagrin Falls

4.8★ across 4,338 reviews but 30% 1-star in 100 sampled; BBB A+ yet multiple reviews allege hidden fees, upsell pressure, and one technician reportedly used a customer's phone to post a fake Google review.

Rating mix — of the 15 reviews we analyzed4,338 total on Google
54
40
31
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Technician reportedly used customer's phone without permission to post a fake Google review during a service call (Yelp, August 2025) (1 of 100 reviews)
  • Pattern of upselling unnecessary sewer replacements based on inflated diagnoses — at least 2 detailed accounts of misdiagnosis costing $15k–$40k (2 of 100 reviews)
  • Hidden fees reported: $250 drywall cut billed without prior disclosure; hydro-jetting warranty voided without cause (1 of 100 reviews)

To be fair

  • Saturday and same-day appointments available; sends technician photo and ETA notification via email before arrival (cited in 2 of 100 reviews)
  • Technicians who explain code upgrades and bring work up to standard — added shut-off valve, thoroughly checked for leaks (cited in 1 of 100 reviews)
What reviewers praise
Matt Omilion did an incredible job replacing our water heater. Despite their estimate service being down for over an hour, he stayed late and ensured the job was done properly. He was very knowledgeable and happy to answer any questions that I had. He brought …
Austin Cassill · ★★★★★ · Google · Feb 2026
The most critical take we found
I called Mr. Rooter on 12/28/25 and advised them that I needed a technician to come out same day. I had to shut the water off to my house to change a Moen shower faucet cartridge. The cartridge was stuck and would not come out. Mr. Rooter showed up around …
Timothy Jones · · Google · Dec 2025

We read 100 of 4,338 reviews · newest from Mar 2026 · BBB A+ accredited

Also serving Chagrin Falls — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Mayes & Sons Plumbing, Inc. 4.8 (1,098 Google reviews) · Avon Lake · 15.5 mi Call
1-Tom-Plumber 5.0 (1,053 Google reviews) · Cleveland · 15.6 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,040 Google reviews) · Cleveland · 10.5 mi Call
Harner Plumbing 4.9 (677 Google reviews) · Hudson · 10.4 mi Call
Wilson Plumbing, Heating, and Electric 4.9 (565 Google reviews) · Solon · 5.3 mi Call
Approved Plumbing Co. 4.8 (391 Google reviews) · Cleveland · 16.8 mi Call
Plumbing Tech 4.9 (371 Google reviews) · Fairfield · 18.8 mi Call
AAA Advanced Plumbing & Drain 4.5 (349 Google reviews) · Cleveland · 14.7 mi Call
My Guys Plumbing, Heating & Air Inc 4.6 (322 Google reviews) · Hudson · 9.5 mi Call
Free Flow Plumbing 4.9 (295 Google reviews) · Solon · 6.4 mi Call
1-800-Plumber +Air 4.8 (224 Google reviews) · Cleveland · 13.3 mi Call
All Service Plumbing LLC 4.9 (212 Google reviews) · Parma · 18.4 mi Call
Mayes & Sons Plumbing Co. 4.6 (192 Google reviews) · Cleveland · 13.2 mi Call
Tri-County Services Electric & Plumbing 5.0 (191 Google reviews) · Cleveland · 11.0 mi Call
Mayer Plumbing 4.7 (129 Google reviews) · Parma · 19.4 mi Call
Blind & Sons 5.0 (126 Google reviews) · Hudson · 16.5 mi Call
Orlove's Plumbing 4.9 (98 Google reviews) · Solon · 6.9 mi Call
Action Plumbing®/Training Our 5th Generation 4.9 (92 Google reviews) · Parma · 17.3 mi Call
Neptune Plumbing 4.9 (79 Google reviews) · Cleveland · 7.7 mi Call
Five Star Plumbing and Heating 5.0 (69 Google reviews) · Parma · 19.4 mi Call
CLE Plumbing Sewer and Drain 5.0 (65 Google reviews) · Cleveland · 9.8 mi Call
The Plumbing Solution 4.9 (31 Google reviews) · Parma · 18.0 mi Call
Potter Plumbing 4.8 (17 Google reviews) · Hudson · 11.3 mi Call
Drain Be Clean Plumbing 5.0 (12 Google reviews) · Parma · 18.8 mi Call
Cleveland Emergency Plumbing 5.0 (11 Google reviews) · Solon · 4.4 mi Call
Hudson Plumbing & Remodeling LLC 3.8 (11 Google reviews) · Hudson · 11.9 mi Call
Shuman Plumbing & Heating Inc 5.0 (12 Google reviews) · Stow · 19.8 mi Call
Bill's Backflow & Plumbing Services 5.0 (10 Google reviews) · Stow · 17.3 mi Call
Huffman Plumbing Inc. 5.0 (3 Google reviews) · Stow · 18.4 mi Call
Eastern Plumbing Mechanical Contractors , Inc 5.0 (8 Google reviews) · Hudson · 8.3 mi Call
CAPYBARA PLUMBING SERVICE CLEVELAND 5.0 (6 Google reviews) · Solon · 5.1 mi Call

What reviewers complain about in Chagrin Falls

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Elie's Plumbing, Sewer & DrainVerbal quote not honored on arrival — sewer camera inspection quoted $250, techs arrived charging $350 citing outdated price sheet; manager refused to honor original price; workers said it 'happens all the time'
  • WyattWorks PlumbingOverpricing flagged in a 1-star as 'price gouging', with a water-heater quote roughly double what the customer paid elsewhere
  • WyattWorks PlumbingA flooded-basement emergency was booked for the morning then delayed 4 days, leaving the customer stranded
  • Roto-Rooter Plumbing & Water CleanupToilet installation charged at $1,500 for a job customer assessed as 'easy' and assisted with — customer called it fraud; tech Bill did not adjust price.
  • Roto-Rooter Plumbing & Water CleanupGas pipe pressure check: 30 minutes of work, no seal found, $250 charged — open gas pipe end left unsealed in basement ceiling discovered 8 months later during unrelated maintenance.
  • Roto-Rooter Plumbing & Water Cleanup1-star review: $467 charged for a simple bathroom vanity clog that took minutes; reviewer alleges misleading 'prize drawing' framing was used to justify the fee — work not guaranteed for renters.
  • Roto-Rooter Plumbing & Water Cleanup1-star review: $1,000 repair failed within 1 week; when the issue recurred, next available callback was the following day — not acceptable for an emergency plumber.
  • Roto-Rooter Plumbing & Water Cleanup1-star review: $1,390 wall cut for a toilet repair that didn't resolve the issue; follow-up quote was $15,000 for excavation with no construction remediation offered.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Chagrin Falls we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 774 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Chesterland, Euclid, Gates Mills, Hiram, Newbury, Novelty, Wickliffe — this Chagrin Falls guide covers those areas.

Nearby city guides