WyattWorks Plumbing
Plumber · Stow, OH
Our verdict
69 of 74 analyzed reviews are 5-star with fast_response cited 9 times, but pricing is a real risk: a 1-star calls a $4,000+ water-heater quote price gouging vs. competitors.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Cleveland, OH · compare all →
Our opinion, based on the 74 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fast, on-time arrivals cited repeatedly (fast_response in 9 reviews), including prompt scheduling messaged in advance
Cited in 3 of the 74 reviews we analyzed.
Techs explain options without pressuring unneeded repairs, and double-check drains for new leaks before leaving
2 cited reviews
“Alex was knowledgeable, efficient, and truly focused on solving my problem while helping me save money. I really appreciated that there was no pressure to complete repairs that weren't actually needed.”
“After Xander unclogged the drain, he was meticulous in double in triple checking for no new drips or leaks, and ensuring that the clog really was clear and not just temporarily before backing up again.”
Honest scoping cited: declined to install an electric tankless heater they deemed unreliable and charged nothing for the visit
Cited in 1 of the 74 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Overpricing flagged in a 1-star as 'price gouging', with a water-heater quote roughly double what the customer paid elsewhere
“Avoid this company! Price gouging, plain and simple. More than ten plumbers bid on the anode replacement project, and your quote was the most expensive by $500. And quoting over $4,000 for a water heater and installation - something I had completed for $2,000 is disgraceful.”
Red flag
A flooded-basement emergency was booked for the morning then delayed 4 days, leaving the customer stranded
“I made an appointment in the morning and they promised to have someone that morning. They latered called and they said they would not come out for another 4 days.”
Pricing runs high: a reviewer reports a water-heater quote over $4,000 against a $2,000 job done elsewhere, and the most expensive of 10+ bids on an anode replacement
“Avoid this company! Price gouging, plain and simple. More than ten plumbers bid on the anode replacement project, and your quote was the most expensive by $500. And quoting over $4,000 for a water heater and installation - something I had completed for $2,000 is disgraceful.”
One scheduling failure: a flooded-basement appointment promised for the morning was pushed back 4 days
“I made an appointment in the morning and they promised to have someone that morning. They latered called and they said they would not come out for another 4 days.”
Keep it in proportion: these concerns are cited in 2 of the 74 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I scheduled an appointment with them because my mother's basement was flooded with sever water. I made an appointment in the morning and they promised to have someone that morning. They latered called and they said they would not come out for another 4 days. I knew a family member of there's so I went out on a limb. I got my mother to go with them instead of someone else. I really advocated for them. And they let me …”
“Called them last week for a quote on a well pump, they canceled day of the estimate. They rescheduled me for Monday morning. Wasted an entire day waiting around for these clowns.”
“I had a frustrating experience with Wyatt Works and wanted to share it for others to consider. After inspecting our sewer line, the contractor identified root intrusion and presented three tiers of repair options: roughly $7,000 for a partial repair, around $21,000 for a more extensive (about 80%) repair, and $32,000 for a full system replacement. Each option was paired with a monthly payment estimate, which made …”
Positive
“Jesse and Indrek answered all our questions and were very very knowledgeable, efficient and friendly! They explained what to expect and went out of their way to accommodate our needs. We will definitely have WyattWorks help us in the future! I also appreciate the follow up calls from James regarding the service performed.”
“Whole team from calling, scheduling, service, to follow up is always so pleasant and helpful. Xander was my tech this time and he was patient and insightful in explaining everything that was going on and answering questions, in a way that made me feel like I was an expert by the time he left. What I liked best was that after Xander unclogged the drain, he was meticulous in double in triple checking for no new drips …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire WyattWorks Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own WyattWorks Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Cleveland, OH
Elie's Plumbing, Sewer & DrainHIRERanked #5 of 15 in Cleveland · 4.9 stars on 1,757 Google reviews; 91 of 97 analyzed are 5-star with reviewConsistency=0.9…Sal's Heating & Cooling, Plumbing & SewerCAUTIONRanked #7 of 15 in Cleveland · Sal's Heating & Cooling scores 4.7 across 4,902 reviews but 27% negative sentiment across …See all 15 plumbers we've reviewed in Cleveland, OH →
Nearby: Eastlake · Cleveland · Chagrin Falls · Burton