CAPYBARA PLUMBING SERVICE CLEVELAND
Plumber · Solon, OH
Our verdict
CAPYBARA PLUMBING SERVICE CLEVELAND shows 5.0 stars on 6 Google reviews, but its broader review pool (97 analyzed) is heavily contaminated with off-topic reviews from a different business; only ~6 plumbing-relevant quotes exist in evidence.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Technician Dimitri/Dzmitry praised across 3 Google reviews for persistence and quality — fixed a drain where 3 prior plumbers had given up, avoided ceiling demo by finding a workaround.
2 cited reviews
“Dimitri was professional and knowledgeable. My husband is a handyman and watched Dimitri work. He was impressed and glad we got a Dimitri to do this job! Dimitri made this look easy and effortless. He's experienced and it shows.”
“Dimitri was fantastic! He fixed our toilet quickly and efficiently, providing top-notch service at a great price. Highly recommend his plumbing expertise”
Cited in 3 of the 97 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Review data integrity concern: multiple evidence quotes appear to be reviews of a bubble tea shop, not this plumbing business — suggests possible review data contamination at the data source.
Cited in 2 of the 97 reviews we analyzed.
Review pool heavily polluted with non-plumbing reviews (bubble tea shop), making quality assessment unreliable; only ~6 of 12 evidence quotes are plumbing-related.
Cited in 2 of the 97 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Not good at all! A friend and i went there and when we walked in the smell was awful. After we got our tea, we were driving home and both of us started to feel sick. I got home and right away threw up. Safe to say that I will never go there again”
“me and some friends went in to order at like 9:40 and the girl at the counter rushed us out. After saying "oh no" when we walked in she told us while we were looking at the menu to hurry up and was rude when we just left instead of ordering”
“Came here once and had an not the best experience; today, I decided to give them another chance and it turns out that it was worse than expected. The manager Ming was rude to my friend and I when we simply asked what the ingredients in the non dairy creamer he used, his answer was he did not know. Next, we decided to ask the brand of non-dairy creamer he used instead and he refused to tell and stated he did not know …”
Positive
“i have been working with dzmitry for a while he is a very prompt and hard working individual.”
“Dzmitry is very professional, nice and attentive!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Nov 2025.
Across platforms
Should you hire CAPYBARA PLUMBING SERVICE CLEVELAND?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own CAPYBARA PLUMBING SERVICE CLEVELAND?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
CAPYBARA PLUMBING SERVICE CLEVELANDisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Chagrin Falls · Stow · Burton · Cleveland