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The 15 plumbers serving Elwood, ranked.

We read 1,555 reviews across Google, Yelp and BBB for the 40 plumbers serving Elwood — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 25 of the 40 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Elwood's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 21 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 25 of the 40 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — A Plumber In 1 Hour Company — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown ElwoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 635 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Elwood

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Dandy Plumbing Solutions

Top pick24/7 per Google listing
4.9 (209 Google reviews) 19.4 mi from downtown Elwood

Dandy Plumbing Solutions (4.9★, 209 reviews) posts 95.6% positive across 91 analyzed — fast_response 17x, workmanship 22x — owner Dan personally dispatched on Saturday emergencies within 30 minutes. 1 expensive complaint and 2 low-star reviews in the set.

Rating mix — of the 15 reviews we analyzed209 total on Google
513
40
30
20
12

What reviewers keep saying

  • fast_response cited 17 times; owner Dan personally on-site within 30 minutes of Saturday emergency call, installed and answered all questions. (cited in 2 of 91 reviews)
  • workmanship cited 22 times; Bob diagnosed a complex laundry-to-kitchen clog thoroughly, no surprises, resolved quickly; Kelly's upstairs toilet job included full explanation of findings. (cited in 2 of 91 reviews)
  • Pricing consistently came in below competing estimates: one customer avoided being 'totally ripped off' after getting Dandy's quote vs 2 other companies. (cited in 2 of 91 reviews)

What reviewers complain about

  • One 2★ review reports receiving a quote the customer found 'outrageous' — though the job was declined before work began, no pricing transparency issues on completed jobs are cited. (1 of 91 reviews)
What reviewers praise
I was having an issue with my upstairs toilet and Bob came by and saved the day!! He did a thorough job and explained everything to the T. Very professional and trustworthy. I will keep Dandy Plumbing Solutions in mind for any future plumbing needs!
Kelly Dorman · ★★★★★ · Google · Mar 2026
The most critical take we found
Not honest about repairs , had to hire another plumber to inspect what this company quoted. Technician from Dandy stated that I need 3000 of piping repair. In reality the whole problem was the wax ring on the toilet. Beware
Marilyn Kush · · Google · Oct 2025

We read 91 of 209 reviews · newest from Mar 2026

4.8 (208 Google reviews)4.3 on Yelp (33) 9.7 mi from downtown ElwoodNot a 24/7 shop

4.8 stars across 208 reviews; water-heater specialist with 17 mentions and same-day replacement documented; workmanship=22 and fast_response=19 across 100 analyzed reviews, with slow_response flagged in 2.

Rating mix — of the 15 reviews we analyzed208 total on Google
510
41
30
21
13

What reviewers keep saying

  • Water heater specialty with 17 review mentions; same-day replacement confirmed, previous botched competitor work corrected for less cost. (cited in 2 of 100 reviews)
  • Workmanship theme in 22 of 100 analyzed reviews; gas line triple-checked for safety, floor protected with drop cloths, and area cleaned post-job. (cited in 2 of 100 reviews)
  • Fair pricing noted in 6 of 100 reviews; warranty follow-up traced to ejector pump within 2 hours at fair rate. (cited in 2 of 100 reviews)

What reviewers complain about

  • slow_response theme in 2 of 100 reviewed quotes; water heater replacement required 2-day wait due to schedule, with no absorbent materials brought to manage water during the swap. (1 of 100 reviews)
What reviewers praise
I am extremely happy with their service. I have an American Home Shield warranty, and when our water heater needed to be replaced, M&E Plumbing handled the process seamlessly. They coordinated directly with the warranty company and kept me informed every step …
Shafiul Azam · ★★★★★ · Google · Mar 2026
The most critical take we found
I used M&E a second time - for my mother's home. I was not as impressed the second time around. The work was farmed out to someone else who ask my mother for old towels due to the mess. Additionally, the old smelly pipe from the kitchen sink was left in …
John P. · ★★ · Yelp · Aug 2014

We read 100 of 208 reviews · newest from Mar 2026

3

Expert Plumbing Service, Inc.

Top pick24/7 per Google listing
4.6 (200 Google reviews) 17.4 mi from downtown Elwood

4.6-star Google rating across 200 reviews; 5 analyzed show all-positive with repeat-customer loyalty — office staff (Christine) praised for scheduling responsiveness, and technician Brian cited by name across multiple returning customers.

Rating mix — of the 5 reviews we analyzed200 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 200 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Long-term repeat-customer retention across multiple property types: multi-building landlord uses them regularly for varied repairs due to old pipes and well water challenges. (cited in 2 of 5 reviews)
  • Office responsiveness praised in 2 of 5 reviews: calls answered quickly, problems diagnosed on first call, and service tech scheduled immediately. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Christine give PROMPT, Friendly and efficient service to her customers. because of her and her technicians, I have used Expert Plumbing Service several times and have recommended this company to several persons
Chris Weathers · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 200 reviews · newest from Jan 2026

4.9 (188 Google reviews) 17.7 mi from downtown ElwoodNot a 24/7 shop

Royal Plumbing: 4.9★ on 188 reviews; 5 analyzed, all 5-star with 100% positive sentiment — tech Danny wore boot covers, cleaned up, and matched estimate exactly; pre-arrival photo sent to single-woman customer stands out as trust signal.

Rating mix — of the 5 reviews we analyzed188 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Estimate honored exactly at completion — 'They also charged us exactly the amount of the estimate' (cited in 1 of 5 reviews)
  • Sent photo of technician before arrival — noted as differentiating trust signal by solo female customer (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Royal plumbing has come out to our house now a few different times for our older home and they have been wonderful each time. Recently we had an emergent issue that they responded very quickly and professionally to. We are very grateful for this company and …
Kaitlin Sidler · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 188 reviews · newest from Feb 2026

4.7 (174 Google reviews)3.7 on Yelp (26) 16.2 mi from downtown ElwoodNot a 24/7 shop

Demmis Plumbing holds BBB A+ accreditation and 4.7★ Google — 87 of 100 analyzed reviews are 5-star with fast_response cited 26 times, Saturday/Sunday dispatches documented, and water heater + faucet installs completed same-day.

Rating mix — of the 15 reviews we analyzed174 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Fast response with technician on-site within 20-30 minutes in multiple documented cases — themeCounts.fast_response=26 across 100 analyzed reviews (cited in 3 of 100 reviews)
  • Weekend/holiday dispatches documented multiple times — Saturday sewage backup, Sunday major issue, and same-day water heater + garbage disposal fixes across 4+ years of service (themeCounts.weekend_or_emergency=7) (cited in 3 of 100 reviews)
  • Pricing consistently described as reasonable/affordable across 22 of 31 plumber-cost mentions — technicians don't push unnecessary upsells (themeCounts.fair_pricing=6) (cited in 3 of 100 reviews)

What reviewers complain about

  • Phone dispatcher reported as rude and condescending in 1 of 12 negative reviews — front-office experience inconsistent with technician quality (1 of 100 reviews)
What reviewers praise
Outstanding service!!!! We had a bathroom sink problem that Alex was able to fix and fix quickly. Alex was on-time for the scheduled appointment, he was friendly, professional, and knowledgeable. If you have plumbing issues, I highly recommend Demmis …
Mark Rogers · ★★★★★ · Google · Jan 2026
The most critical take we found
If you care about yourself or your family at all, please avoid them. They are great if you want newer things installed on top of a disaster. They clearly don't care about installing major plumbing on an infrastructure of twigs and tape. If you need to install …
Amanda · · Google · Dec 2024

We read 100 of 174 reviews · newest from Jan 2026 · BBB A+ accredited

Worth a look — with caveats

Real strengths, but read the concerns first
6

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,301 Google reviews)1.9 on Yelp (21) 13.1 mi from downtown Elwood

Roto-Rooter Orland Park: 4.8★ across 2,301 reviews; 71/99 five-stars analyzed but expensive=10 is the top negative theme — consistently praised for professionalism but price complaints appear in 25% of analyzed reviews.

Rating mix — of the 15 reviews we analyzed2,301 total on Google
56
41
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Warranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates. (1 of 99 reviews)
  • Pricing complaints in 10 of 99 analyzed reviews; one customer bargained $689 down to $575 for a kitchen sink unclog; another quoted $1,450 for a drain clean at 9pm. (2 of 99 reviews)
  • Quote inconsistency: phone rep quoted $79 visit fee if no work done; plumber later said $470 — one reviewer called it a scam. (1 of 99 reviews)

To be fair

  • Late-night emergency response confirmed: tech arrived by 10pm for a ceiling leak discovered at 8:30pm, stabilized issue same night. (cited in 1 of 99 reviews)
  • Workmanship theme hit 14 times; toilet replacement done with shoe covers and drop cloth, detailed explanation of each step provided. (cited in 2 of 99 reviews)
What reviewers praise
The 2 guys that came out to my Mom's home, was polite, courteous, very careful and understood the problem. Her bathroom sink had backed up and the pipe needed to be rodded out. My 83 year old mom asked questions and they were very polite and answered all. …
Eileen · ★★★★★ · Google · Mar 2026
The most critical take we found
Do yourself a favor and call the Scottish Plumber. $99 opens your drain and scopes. These con-artist wrote my condo up as a commercial unit (2 unit building) screwed me on the guarantee for $850. They wont return my calls. Run away. I wish I could leave no …
Eric S. · · Yelp · Nov 2022

We read 99 of 2,301 reviews · newest from Mar 2026 · BBB A+ accredited

4.9 (1,439 Google reviews)4.4 on Yelp (67) 19.5 mi from downtown ElwoodNot a 24/7 shop

Kevin Szabo Jr Plumbing earns 4.9★ across 1,439 reviews with 87/100 five-stars analyzed; fast_response=23, fair_pricing=6, workmanship=19 — strongest all-around signal set in Orland Park.

Rating mix — of the 15 reviews we analyzed1,439 total on Google
57
41
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One verified account of technician forging customer check signature after customer forgot to sign; plumber also demanded extra charge for actual reported problem. (1 of 100 reviews)
  • Expensive theme appears in 5 reviews; one 20-year trade veteran noted quality was good but price not commensurate with work scope. (1 of 100 reviews)

To be fair

  • Same-day and next-day scheduling cited in 14 of 100 analyzed reviews; arrived at 11am sharp for one septic job and same-day for sump pump failure. (cited in 2 of 100 reviews)
  • Transparent upfront pricing cited explicitly: water heater install came in under two competing quotes; ejector pump replaced at "fair price" per customer. (cited in 2 of 100 reviews)
  • Workmanship theme hit 19 times; multi-hour unclogging job with 5-6 stoppages cleared, sump pump and shower pressure resolved in one visit. (cited in 2 of 100 reviews)
What reviewers praise
Thank you to KS Plumbing, and Ryan in particular for fixing our inconsistent hot water issues that had been plaguing us for a while. KS Plumbing has done a lot of work for us in the past and found them to be knowledgeable and generally easy to work with …
Casie Stewart · ★★★★★ · Google · Mar 2026
The most critical take we found
Wanted nothing to do with our emergency situation. His site says emergency services any time , any hour and we were told him he is booked until 6 and would not have anyone available after 6pm today. Thanks for nothing.
K N. · · Yelp · Nov 2018

We read 100 of 1,439 reviews · newest from Mar 2026

8

Trailblazer Plumbing

Caveats apply24/7 per Google listing
4.9 (1,145 Google reviews) 12.1 mi from downtown Elwood

Trailblazer Plumbing holds 4.9★ across 1,145 Google reviews — in 5 analyzed, tech Dan R completed dual water heater replacement same-day and Dan M returned without billing after spotting a previously-missed main-line leak; one 1-star pricing dispute was later resolved by management.

Rating mix — of the 5 reviews we analyzed1,145 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,145 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review (1 of 5 reviews)
  • 1-star reviewer reported gross overcharge on 4 minor jobs (2 dripping faucets, toilet wax ring, water stains) before management intervened and resolved the dispute (1 of 5 reviews)

To be fair

  • Dan R completed same-day dual water heater replacement on a snowy day and cleaned hardwood floors as part of his cleanup (cited in 1 of 5 reviews)
  • Dan M returned post-job without charging a service call to fix a missed main-line leak obscured by a homeowner's prior jury-rig — billed nothing for the follow-up (cited in 1 of 5 reviews)
  • Pre-arrival text with technician photo cited — sets customer expectations and reduces anxiety for first-time users (cited in 1 of 5 reviews)
What reviewers praise
I did not have warm water. First time I used Trailblazer Plumbing. I found them very professional. Received a text technician was on his way, along with a picture. He arrived promptly. He was professional,knowledgeable. I needed to have my 2 water heaters …
Ziba Pranckevicius · ★★★★★ · Google · Jan 2026
The most critical take we found
*** RESOLVED! *** I would definitely recommend this company again! Laura was professional, kind, respectful and understanding to my experience. She worked with me to correct these issues and insure no one would be treated this way again. This is exactly why I …
AMDW · · Google · Jan 2026

We read 5 of 1,145 reviews · newest from Jan 2026

9

Mr. Rooter Plumbing of Will County

Caveats apply24/7 per Google listing
4.7 (546 Google reviews)2.9 on Yelp (21) 6.6 mi from downtown Elwood

4.7-star franchise with 546 reviews but reviewConsistency=0.55 — 12 one-star reviews in 100 analyzed; Brad praised for septic/sewer work, but $380 rodding, $500 faucet fix (re-leaked within a week), and unprofessional behavior documented.

Rating mix — of the 15 reviews we analyzed546 total on Google
58
41
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront. (1 of 100 reviews)
  • expensive=3 in 100 reviews; $380 for rodding a 40-foot residential drain called 'more expensive than planned'; 'too high' for informational-only visit. (2 of 100 reviews)
  • poor_workmanship=3 in 100 reviews; faucet repair charged $500, both valves re-leaked within a week; plumber returned and the fix held for 2 more weeks then failed again. (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 15 of 100 reviews, including Saturday night after rival company was a no-show; Brad clears sewer roots with camera verification on late-evening calls. (cited in 2 of 100 reviews)
  • Sump pump installed through flooding conditions; new kitchen sink drain plumbing completed on a Sunday call; weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
What reviewers praise
Brad Traina did an awesome job on my outdoor plumbing system! He worked very hard to clear the roots that were causing the sewer backup into my basement and took the time to thoroughly explain to us the issue, showing my wife and I what he was seeing on his …
Scott Phillips · ★★★★★ · Google · Feb 2026
The most critical take we found
I was given a quote of $690 walking in the door with no guarantee of fixing the problem of my clogged main. I have two newborns in my home and Brad Traina saw that I was desperate and hustled me for my money and did not fix the problem. After 4 hours on site …
Joshua Taylor · · Google · Nov 2025

We read 100 of 546 reviews · newest from Feb 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

TR Miller Heating, Cooling, Plumbing and Electrical

We'd call someone else first24/7 per Google listing
4.9 (11,405 Google reviews) 17.6 mi from downtown Elwood

Exceptional emergency response with crews arriving under 45 minutes and flawless execution, but only 5 reviews limits confidence in consistency across all service types.

Rating mix — of the 5 reviews we analyzed11,405 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 11,405 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Ultra-fast emergency response: technician arrived in under 45 minutes during peak summer AC failure (cited in 1 of 5 reviews)
  • All 5 reviews (100%) praise workmanship quality, cleanliness, and attention to detail during installation (cited in 5 of 5 reviews)
  • Transparent, pressure-free quoting with consultants prioritizing customer needs over upselling (2 reviews detail this) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Excellent experience with Don C. He was professional, courteous, knowledgeable, and easy to work with. He took the time to thoroughly assess our water heater and plumbing needs, explain our options clearly, and provide a detailed quote without any pressure. …
Angeles Minor · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11,405 reviews · newest from May 2026

11

RootBusters Plumbing, Sewer and Drains Inc.

We'd call someone else first24/7 per Google listing
4.9 (325 Google reviews) 18.9 mi from downtown Elwood

Technicians prioritize transparent explanations and fair pricing over upsells, with exceptional responsiveness even for non-emergency calls at night.

Rating mix — of the 5 reviews we analyzed325 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 325 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise clear communication and detailed explanations of work performed (cited in 5 of 5 reviews)
  • 4 reviewers specifically mention honest pricing recommendations and resistance to upselling (cited in 4 of 5 reviews)
  • Accepts late-night calls and accommodates next-day scheduling; one reviewer called at 11:30pm and received service the following day (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mike did an amazing job helping us with a plumbing issue that ended up being much more complicated than we originally thought. He was incredibly patient throughout the whole process, took the time to explain everything clearly, and made sure we understood …
Emily Majkrzak · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 325 reviews · newest from Jun 2026

12

AM/FM Plumbing & Services, INC.

We'd call someone else first24/7 per Google listing
5.0 (296 Google reviews) 8.9 mi from downtown Elwood

Excellent emergency response and workmanship, but billing practices are opaque—get quotes in writing before work starts.

Rating mix — of the 5 reviews we analyzed296 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 296 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports major billing dispute with final bill ($4,598.62) drastically exceeding verbal estimate, refusal to provide detailed breakdown without escalation, and company refusing to negotiate after the fact despite customer complaint about lack of authorization clarity (1 of 5 reviews)
  • Billing practices create significant disputes: verbal estimates given were substantially lower than final bills; customer reports refusing to provide itemized cost breakdown upfront, only via email after complaint (1 of 5 reviews)
  • Fixed-rate pricing model lacks transparency: company does not explain how multiple service charges compound during single visit (overhead rolled into each fixed rate), and does not provide written quotes before work begins (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: arrived within 30 minutes for a pilot light issue, same-day service on multiple jobs (cited in 2 of 5 reviews)
  • Knowledgeable, pressure-free approach: 3 reviewers specifically mention staff explaining work, offering multiple options without upselling (cited in 3 of 5 reviews)
  • Professional installation quality: multiple reviewers satisfied with equipment choice and work execution (cited in 2 of 5 reviews)
What reviewers praise
Just put them as contact in your phone right now. Called to have a quote for my own supplied battery backup sump pump and it starts with Amanda and the great attitude and extremely helpful. Sent her the pictures and got a call from Frank the other owner and …
WYZGUY · ★★★★★ · Google · Apr 2026
The most critical take we found
Let me start with the positive – I had a sump pump issue and they were out first thing in the morning. They diagnosed the issue, replaced the failed components and resolved it. They worked efficiently and were mostly professional. My only complaint is the …
Brett Walker · ★★ · Google · Jun 2026

We read 5 of 296 reviews · newest from Jun 2026

13

TMZ Plumbing, Inc.

We'd call someone else first
4.7 (267 Google reviews) 17.5 mi from downtown ElwoodNot a 24/7 shop

Charges a quarter of competitors' prices, answers the phone with a human, and shows up same-day even on holidays—this is the plumber to call at 2am.

Rating mix — of the 5 reviews we analyzed267 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 267 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers rate 5/5 stars with consistent praise for speed and same-day service, including emergency situations (cited in 5 of 5 reviews)
  • 3 of 5 reviews specifically praise fair or reasonable pricing; one reviewer noted competitor quoted 4x the cost (cited in 3 of 5 reviews)
  • Live phone support with human answer (no automated systems) and follow-up communication via text with time windows (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
This review is overdue, my bad. We have used TMZ plumbing on multiple occasions. Each one a situation that required an immediate same day kind of response. They were there for us every time. Clogged main drain - nearing a holiday, they showed up. We shut …
R M · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 267 reviews · newest from Jun 2026

14

Hydro-Man Jetting & Drain Cleaning LLC.

We'd call someone else first24/7 per Google listing
5.0 (255 Google reviews) 14.1 mi from downtown Elwood

Josh answers calls at 2am and actually picks up the phone—all five reviewers praise his immediate responsiveness and calm demeanor during panicked emergencies.

Rating mix — of the 5 reviews we analyzed255 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 255 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments (cited in 4 of 5 reviews)
  • Exceptional communication during crises: Josh calmly talks panicked homeowners through problems, explains plumbing in understandable terms, and sends status updates so you're not left guessing (cited in 3 of 5 reviews)
  • Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I can’t say enough good things about Josh. I called in a very stressful situation, and he took the time to calmly talk me through what was happening, explain things in a way I could understand, and help me feel grounded when I was panicking. He was patient, …
Jessica McMahen · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 255 reviews · newest from Jan 2026

15

Able & Willing Plumbing & Sewer

We'd call someone else first24/7 per Google listing
4.7 (205 Google reviews) 17.2 mi from downtown Elwood

Fast emergency response and strong customer loyalty from repeat clients, but one major workmanship failure involving improperly sealed connections that went unresolved after multiple service calls.

Rating mix — of the 5 reviews we analyzed205 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 205 reviews so far. Treat this as a first read.

Why we're cautious

  • Major quality control failure: 1 of 5 reviews documents fundamental installation errors (unsealed soldered joints, unglued PVC connections) that caused recurring leaks and went unresolved after repeated service calls (1 of 5 reviews)
  • High variance in dimension scores (39 points) suggests inconsistent performance—excellent service for some customers but serious failures for others, likely dependent on which technician is assigned (2 of 5 reviews)
  • Critical workmanship defects on plumbing connections: New pipes were never soldered together and PVC connections lacked glue, discovered by independent plumber after company's repeated failed repair attempts (1 of 5 reviews)

To be fair

  • Fast emergency response with same-day service: 2 of 5 reviews specifically mention arriving within 2 hours or next-day completion during emergencies (cited in 2 of 5 reviews)
  • Strong repeat customer base with consistent quality: One long-term customer reports 6-7 successful jobs over time at fair pricing (cited in 1 of 5 reviews)
  • Professional crew communication and respect: 3 reviews mention knowledgeable technicians, clear explanations, and respectful treatment of homes (cited in 3 of 5 reviews)
What reviewers praise
Highly recommend Able &Willing .We had an emergency water heater failure, and they were at our house within two hours. The technician, Chris was knowledgeable, took the time to explain the issue, and installed a new unit the same day. He kept the work area …
Barbara Charbonneau · ★★★★★ · Google · Mar 2026
The most critical take we found
Would not recommend!! Still having issues from when they came and “fixed” our plumbing. Had them out numerous times to fix a leaking toilet and shower. Sometimes they would show up, sometimes they wouldn’t. Amanda was doing her best communicating and I don’t …
Samantha Rapson · · Google · Jan 2026

We read 5 of 205 reviews · newest from Mar 2026

Also serving Elwood — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

R.J. Graham Plumbing 4.9 (161 Google reviews) · Orland Park · 13.0 mi Call
H2Flo Plumbing and Sewer LLC 4.7 (157 Google reviews) · Orland Park · 13.2 mi Call
Pozitive Heating & Cooling 4.7 (128 Google reviews) · Shorewood · 8.9 mi Call
Riteplumbing inc 4.8 (119 Google reviews) · Orland Park · 19.5 mi Call
Neptune Plumbing & Sewer 4.9 (118 Google reviews) · Kankakee · 19.3 mi Call
Plumbing Management Services 4.9 (116 Google reviews) · Lockport · 19.0 mi Call
Noble Plumbing & Sewer 4.9 (97 Google reviews) · Plainfield · 18.5 mi Call
Expert Plumbing Service, Inc. 4.9 (92 Google reviews) · Kankakee · 9.4 mi Call
Simon Plumbing Inc Mokena 4.9 (58 Google reviews) · Orland Park · 15.8 mi Call
All About Plumbing Inc. 4.8 (57 Google reviews) · Shorewood · 10.9 mi Call
Leto Plumbing & Heating, Inc. 4.8 (52 Google reviews) · Plainfield · 17.0 mi Call
DRC Plumbing and Sewer, Inc. 4.8 (50 Google reviews) · Orland Park · 15.8 mi Call
Reliable Plumbing & Sewer Service Inc 4.8 (47 Google reviews) · Orland Park · 15.8 mi Call
Scarpelli plumbing llc 5.0 (45 Google reviews) · Bolingbrook · 19.4 mi Call
McDaniel & Son Plumbing LLC 5.0 (41 Google reviews) · Plainfield · 12.2 mi Call
A Plumber In 1 Hour Company 3.8 (37 Google reviews) · Plainfield · 17.5 mi Call
Southtown Plumbing & Sewer Inc 4.8 (37 Google reviews) · Orland Park · 19.8 mi Call
Highland Plumbing Inc 4.9 (35 Google reviews) · Lockport · 9.8 mi Call
A1 Absolute Plumbing 4.4 (32 Google reviews) · Lockport · 11.7 mi Call
J. Blanton Plumbing, Sewer & Drain 4.9 (29 Google reviews) · Orland Park · 15.1 mi Call
Owens Family Plumbing, Boilers & Heating 4.9 (24 Google reviews) · Lockport · 8.5 mi Call
A-1 Superior Plumbing & Sewer Inc. 4.8 (19 Google reviews) · Orland Park · 17.2 mi Call
Burns Plumbing 4.0 (16 Google reviews) · Lockport · 17.8 mi Call
Pure Plumbing Inc 4.7 (13 Google reviews) · Bolingbrook · 17.5 mi Call
Bickus Plumbing, Inc. 5.0 (4 Google reviews) · Lockport · 9.1 mi Call

What reviewers complain about in Elwood

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water CleanupWarranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates.
  • Kevin Szabo Jr Plumbing and SewerOne verified account of technician forging customer check signature after customer forgot to sign; plumber also demanded extra charge for actual reported problem.
  • Trailblazer PlumbingSingle but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review
  • Mr. Rooter Plumbing of Will CountyYelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront.
  • AM/FM Plumbing & Services, INC.1 of 5 reviews reports major billing dispute with final bill ($4,598.62) drastically exceeding verbal estimate, refusal to provide detailed breakdown without escalation, and company refusing to negotiate after the fact despite customer complaint about lack of authorization clarity
  • Able & Willing Plumbing & SewerMajor quality control failure: 1 of 5 reviews documents fundamental installation errors (unsealed soldered joints, unglued PVC connections) that caused recurring leaks and went unresolved after repeated service calls
  • Able & Willing Plumbing & SewerHigh variance in dimension scores (39 points) suggests inconsistent performance—excellent service for some customers but serious failures for others, likely dependent on which technician is assigned
  • Dandy Plumbing SolutionsOne 2★ review reports receiving a quote the customer found 'outrageous' — though the job was declined before work began, no pricing transparency issues on completed jobs are cited.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Elwood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 635 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Manhattan — this Elwood guide covers those areas.

Nearby city guides