FastPlumber near me

The 15 plumbers serving Shorewood, ranked.

We read 1,273 reviews across Google, Yelp and BBB for the 60 plumbers serving Shorewood — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 44 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Shorewood's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 35 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 23 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — A Plumber In 1 Hour Company — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown ShorewoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 264 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Shorewood

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
5.0 (753 Google reviews) 16.9 mi from downtown Shorewood

Andersen Plumbing, Heating & AC — perfect 5.0 on 753 reviews; no-upsell policy cited verbatim in 1 of 5 analyzed reviews; furnace installation quality praised by 3 reviewers; toilet replacement confirmed same week as HVAC job.

Rating mix — of the 5 reviews we analyzed753 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 753 reviews so far. Treat this as a first read.

What reviewers keep saying

  • No-upsell, transparent pricing: 1 of 5 reviews explicitly states 'no gimmicks, just give you exactly what you need for your house' with reasonable multi-furnace quotes (cited in 1 of 5 reviews)
  • Post-install follow-through: Kyle returned the day after installation to make minor adjustments on a 2-furnace job; reviewers cite consistent quality outcomes (cited in 2 of 5 reviews)
  • Same-week toilet replacement confirmed in 1 review alongside a concurrent HVAC installation with equally positive outcome (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jon was extremely personable and very friendly. This guy loves his job! The quote we got from him was reasonable considering we needed two furnaces replaced. We’ve used Anderson’s for plumbing in the past and never had any issues, so we decided to try them …
Dave Lach · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 753 reviews · newest from Feb 2026

2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,071 Google reviews) 16.4 mi from downtown Shorewood

4.8★ on 2,071 Google reviews with BBB A+ accredited — 5 of 5 analyzed reviews are 5-star; technicians praised for thorough sewer-pipe replacement and clear communication, but pricing drew explicit complaints in 2 of 5 reviews.

Rating mix — of the 5 reviews we analyzed2,071 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,071 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Supervisor Levi explained the issue clearly and walked customers through options, reducing stress on a complex job — communication praised in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Same-day arrival confirmed (within 3-4 hours of call) for emergency toilet overflow; technician left bathroom clean after job. (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing described as expensive in 1 review — "It wa..." (quote cut off) suggesting sticker shock after toilet repair; service quality praised but cost was a concern. (1 of 5 reviews)
What reviewers praise
Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we couldn't plunge it out! Roto- Rooter to the rescue! Our Technician, Marc, was …
nancy anderson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,071 reviews · newest from Mar 2026 · BBB A+ accredited

3

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
4.9 (1,727 Google reviews) 17.8 mi from downtown Shorewood

4.9★ across 1,727 reviews; all 5 analyzed are 5-star with workmanship cited in 2 and fast response in 1 — technicians named individually (Nate, Zach, Jon, Cesar, Joe, Evan, Michelle) with consistent multi-visit satisfaction across different house issues.

Rating mix — of the 5 reviews we analyzed1,727 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,727 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough diagnosis with no pressure: furnace inspection showed photos of issues, options prioritized by urgency without pushing unnecessary repairs — confirmed across 2 of 5 reviews. (cited in 2 of 5 reviews)
  • Consistent quality across multiple visits: reviewer used company multiple times over several months for different issues and rated each experience 'consistently superb.' (cited in 1 of 5 reviews)
  • Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things …
Jeanette Hoffman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,727 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,301 Google reviews)1.9 on Yelp (21) 16.6 mi from downtown Shorewood

Roto-Rooter Orland Park: 4.8★ across 2,301 reviews; 71/99 five-stars analyzed but expensive=10 is the top negative theme — consistently praised for professionalism but price complaints appear in 25% of analyzed reviews.

Rating mix — of the 15 reviews we analyzed2,301 total on Google
56
41
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Warranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates. (1 of 99 reviews)
  • Pricing complaints in 10 of 99 analyzed reviews; one customer bargained $689 down to $575 for a kitchen sink unclog; another quoted $1,450 for a drain clean at 9pm. (2 of 99 reviews)
  • Quote inconsistency: phone rep quoted $79 visit fee if no work done; plumber later said $470 — one reviewer called it a scam. (1 of 99 reviews)

To be fair

  • Late-night emergency response confirmed: tech arrived by 10pm for a ceiling leak discovered at 8:30pm, stabilized issue same night. (cited in 1 of 99 reviews)
  • Workmanship theme hit 14 times; toilet replacement done with shoe covers and drop cloth, detailed explanation of each step provided. (cited in 2 of 99 reviews)
What reviewers praise
The 2 guys that came out to my Mom's home, was polite, courteous, very careful and understood the problem. Her bathroom sink had backed up and the pipe needed to be rodded out. My 83 year old mom asked questions and they were very polite and answered all. …
Eileen · ★★★★★ · Google · Mar 2026
The most critical take we found
Do yourself a favor and call the Scottish Plumber. $99 opens your drain and scopes. These con-artist wrote my condo up as a commercial unit (2 unit building) screwed me on the guarantee for $850. They wont return my calls. Run away. I wish I could leave no …
Eric S. · · Yelp · Nov 2022

We read 99 of 2,301 reviews · newest from Mar 2026 · BBB A+ accredited

5

Trailblazer Plumbing

Caveats apply24/7 per Google listing
4.9 (1,145 Google reviews) 11.3 mi from downtown Shorewood

Trailblazer Plumbing holds 4.9★ across 1,145 Google reviews — in 5 analyzed, tech Dan R completed dual water heater replacement same-day and Dan M returned without billing after spotting a previously-missed main-line leak; one 1-star pricing dispute was later resolved by management.

Rating mix — of the 5 reviews we analyzed1,145 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,145 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review (1 of 5 reviews)
  • 1-star reviewer reported gross overcharge on 4 minor jobs (2 dripping faucets, toilet wax ring, water stains) before management intervened and resolved the dispute (1 of 5 reviews)

To be fair

  • Dan R completed same-day dual water heater replacement on a snowy day and cleaned hardwood floors as part of his cleanup (cited in 1 of 5 reviews)
  • Dan M returned post-job without charging a service call to fix a missed main-line leak obscured by a homeowner's prior jury-rig — billed nothing for the follow-up (cited in 1 of 5 reviews)
  • Pre-arrival text with technician photo cited — sets customer expectations and reduces anxiety for first-time users (cited in 1 of 5 reviews)
What reviewers praise
I did not have warm water. First time I used Trailblazer Plumbing. I found them very professional. Received a text technician was on his way, along with a picture. He arrived promptly. He was professional,knowledgeable. I needed to have my 2 water heaters …
Ziba Pranckevicius · ★★★★★ · Google · Jan 2026
The most critical take we found
*** RESOLVED! *** I would definitely recommend this company again! Laura was professional, kind, respectful and understanding to my experience. She worked with me to correct these issues and insure no one would be treated this way again. This is exactly why I …
AMDW · · Google · Jan 2026

We read 5 of 1,145 reviews · newest from Jan 2026

6

Mr. Rooter Plumbing of Will County

Caveats apply24/7 per Google listing
4.7 (546 Google reviews)2.9 on Yelp (21) 6.9 mi from downtown Shorewood

4.7-star franchise with 546 reviews but reviewConsistency=0.55 — 12 one-star reviews in 100 analyzed; Brad praised for septic/sewer work, but $380 rodding, $500 faucet fix (re-leaked within a week), and unprofessional behavior documented.

Rating mix — of the 15 reviews we analyzed546 total on Google
58
41
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront. (1 of 100 reviews)
  • expensive=3 in 100 reviews; $380 for rodding a 40-foot residential drain called 'more expensive than planned'; 'too high' for informational-only visit. (2 of 100 reviews)
  • poor_workmanship=3 in 100 reviews; faucet repair charged $500, both valves re-leaked within a week; plumber returned and the fix held for 2 more weeks then failed again. (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 15 of 100 reviews, including Saturday night after rival company was a no-show; Brad clears sewer roots with camera verification on late-evening calls. (cited in 2 of 100 reviews)
  • Sump pump installed through flooding conditions; new kitchen sink drain plumbing completed on a Sunday call; weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
What reviewers praise
Brad Traina did an awesome job on my outdoor plumbing system! He worked very hard to clear the roots that were causing the sewer backup into my basement and took the time to thoroughly explain to us the issue, showing my wife and I what he was seeing on his …
Scott Phillips · ★★★★★ · Google · Feb 2026
The most critical take we found
I was given a quote of $690 walking in the door with no guarantee of fixing the problem of my clogged main. I have two newborns in my home and Brad Traina saw that I was desperate and hustled me for my money and did not fix the problem. After 4 hours on site …
Joshua Taylor · · Google · Nov 2025

We read 100 of 546 reviews · newest from Feb 2026

7

Wiz Plumbing Inc.

Caveats apply24/7 per Google listing
4.9 (326 Google reviews) 14.8 mi from downtown Shorewood

4.9★ across 326 reviews; 4 of 5 analyzed are 5-star. Office manager communication praised by name in review aZQg6GII4m9zuJmNg5aj. One 2-star review praises the tech but found the rating mismatch odd.

Rating mix — of the 5 reviews we analyzed326 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 326 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Office communication explicitly praised: office manager Felicia stayed in contact throughout water heater replacement and resolved all issues per review aZQg6GII4m9zuJmNg5aj. (cited in 1 of 5 reviews)
  • Workmanship combined with patient problem-solving: tech stayed to help customer find power source for water filter system rather than leaving an incomplete install per review 0DerlpHCsT56F1Tcg1Nb. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Wiz Plumbing was excellent, they were flexible with my schedule and Phillip clearly explained my problem and my options. This makes them a great business that you should hire. But honestly they were also so kind and went above and beyond that I would go out …
Phyllis Roman · ★★★★★ · Google · Mar 2026
The most critical take we found
Derick did an excellent job installing our water filter system. At first, we didn’t realize that the system required a power source, but Derick was very patient and helped us figure out a solution instead of just leaving it as a problem. He took the time to …
Chenxi Du · ★★ · Google · Mar 2026

We read 5 of 326 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,523 Google reviews) 19.8 mi from downtown Shorewood

Roto-Rooter Aurora: 4.8★ across 1,523 reviews, BBB A+ accredited, but 3 of 5 analyzed reviews are 1-star — dispatcher dismissed a customer mid-sentence, a $75 diagnostic visit yielded no work and a $15k upsell, and 2 separate same-day appointment no-shows.

Rating mix — of the 5 reviews we analyzed1,523 total on Google
52
40
30
20
13

Small sample — we've analyzed only 5 of 1,523 reviews so far. Treat this as a first read.

Why we're cautious

  • $75 diagnostic fee paid, tech did nothing except look at a boiler and quote $15k replacement without identifying what was actually broken — 'you didnt even look at it' (oiVVUBqWnHIZk0KMUwO7) (1 of 5 reviews)
  • Phone staff dismissiveness documented: dispatcher cut off customer mid-question, said 'they couldn't tell me anything' about the planned service approach (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)
  • Dispatcher cut off a customer asking basic pre-service questions, refused to explain what the technician planned to do — 'repeatedly cut me off while I was speaking' (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)

To be fair

  • Technician Erlin documented as thorough — diagnosed an issue previous plumbers missed, explained the problem clearly without upselling (wn1W0AEObjT0BJiQLnzj) (cited in 1 of 5 reviews)
  • Technician Kemal did not upsell unneeded services — explained only what was actually needed during the visit (hObcsjuwLeLZS7Q22cXl) (cited in 1 of 5 reviews)
What reviewers praise
Kemal with Roto-Rooter was great! He explained everything that was recommended to be serviced and didn't try to upsale me on a service that wasn't needed. I highly recommend Kemal and I'll definitely be reaching out to him again when I need any plumbing …
Burst Flames Entertainment · ★★★★★ · Google · Mar 2026
The most critical take we found
I scheduled a plumber to come out and had a few questions after booking the appointment. I called back simply to understand what the technician planned to do since I had already had the line rodded a few months ago and didn’t want to just repeat the same …
Joseph Morisco · · Google · Mar 2026

We read 5 of 1,523 reviews · newest from Mar 2026 · BBB A+ accredited

9

TR Miller Heating, Cooling, Plumbing and Electrical

We'd call someone else first24/7 per Google listing
4.9 (11,405 Google reviews) 11.0 mi from downtown Shorewood

Exceptional emergency response with crews arriving under 45 minutes and flawless execution, but only 5 reviews limits confidence in consistency across all service types.

Rating mix — of the 5 reviews we analyzed11,405 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 11,405 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Ultra-fast emergency response: technician arrived in under 45 minutes during peak summer AC failure (cited in 1 of 5 reviews)
  • All 5 reviews (100%) praise workmanship quality, cleanliness, and attention to detail during installation (cited in 5 of 5 reviews)
  • Transparent, pressure-free quoting with consultants prioritizing customer needs over upselling (2 reviews detail this) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Excellent experience with Don C. He was professional, courteous, knowledgeable, and easy to work with. He took the time to thoroughly assess our water heater and plumbing needs, explain our options clearly, and provide a detailed quote without any pressure. …
Angeles Minor · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11,405 reviews · newest from May 2026

10

DRF Water Heating Solutions

We'd call someone else first24/7 per Google listing
4.7 (1,512 Google reviews) 13.1 mi from downtown Shorewood

Excellent emergency responsiveness and workmanship from top technicians, but pricing runs significantly high and quality control on installations is inconsistent.

Rating mix — of the 5 reviews we analyzed1,512 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 1,512 reviews so far. Treat this as a first read.

Why we're cautious

  • Disregard for customer property and site protocols: truck parked in unauthorized spot without permission and in restricted weight-limit area behind apartment complex. (1 of 5 reviews)
  • Poor responsiveness to customer concerns: after city inspector and multiple recommendations flagged condensation drainage defect, company was 'extremely difficult with customer service' and resistant to necessary corrections. (1 of 5 reviews)
  • Pricing significantly above market: customer reported higher installation costs for low-grade water heater compared to competitors' top-tier brands in same area. (1 of 5 reviews)

To be fair

  • 3 of 5 reviewers praise technician expertise and attention to detail, with flawless installations and proactive problem-solving. (cited in 3 of 5 reviews)
  • Fast emergency response: dispatcher reached customer within minutes of online request submission. (cited in 1 of 5 reviews)
  • Strong Google rating of 4.7/5 across 1512 reviews demonstrates broad positive reputation.
What reviewers praise
Matt and David were awesome. Matt explained everything perfectly, gave advice and recommended additional service which we needed to do anyway. They were respectful of the property, super friendly and real down to earth good guys. The customer service was …
Eric Berry · ★★★★★ · Google · Apr 2026
The most critical take we found
Do not rely on this plumbing company for accurate installation and competitive pricing. They have a higher price for installation of a low grade water heater compared to other companies in Elgin area for even top end brands. The city inspector wanted to only …
Alex P · ★★ · Google · May 2026

We read 5 of 1,512 reviews · newest from May 2026

11

Courtesy Plumbing

We'd call someone else first24/7 per Google listing
4.9 (1,158 Google reviews) 16.8 mi from downtown Shorewood

Consistently fast response with standout customer service—Matt specifically praised across multiple reviews for professionalism and helpfulness, though one reviewer waited until next day for non-emergency water heater service.

Rating mix — of the 5 reviews we analyzed1,158 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,158 reviews so far. Treat this as a first read.

Why we're cautious

  • Non-emergency wait time: one reviewer with Monday morning water heater issue had to wait until Tuesday morning for service, suggesting possible capacity constraints during business hours (1 of 5 reviews)

To be fair

  • Fast emergency response: 3 of 5 reviews explicitly mention quick arrival and prompt service completion (cited in 3 of 5 reviews)
  • Exceptional communication and customer comfort: 3 reviews highlight informative explanations and feeling secure/comfortable with the work (cited in 3 of 5 reviews)
  • Attention to detail: 2 reviews mention going above expectations—one technician cleaned up after himself, another capped off old line professionally (cited in 2 of 5 reviews)
What reviewers praise
With a Monday morning water heater problem we had to wait until Tuesday morning to get it fixed. The plumber was polite, informative and completed the task including replacing the water inflow shutoff valve in about 3 hours. Very satisfied
JT Thomas · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,158 reviews · newest from Jun 2026

12

Tritan Plumbing

We'd call someone else first24/7 per Google listing
4.5 (407 Google reviews) 13.3 mi from downtown Shorewood

Excellent craftwork when they show up, but chronic no-shows and communication breakdowns make them unreliable for emergency calls—three of five reviews report failed appointments or ghosting.

Rating mix — of the 5 reviews we analyzed407 total on Google
52
40
30
20
13

Small sample — we've analyzed only 5 of 407 reviews so far. Treat this as a first read.

Why we're cautious

  • Chronic no-shows on scheduled appointments: three of five reviews report technicians failing to arrive on promised dates, with one customer having four consecutive missed appointments (July 15–18) (3 of 5 reviews)
  • Pattern of false ETAs and time wasting: two reviews describe technicians giving false arrival estimates (15 minutes when 1.5+ hours away), leaving customers waiting entire days (2 of 5 reviews)
  • Ghosting after scheduling failure: two reviews report being completely ignored by staff (no responses to calls, texts, emails) following missed appointments (2 of 5 reviews)

To be fair

  • High-quality workmanship: two reviewers praised technician expertise and professional job completion (cited in 2 of 5 reviews)
  • Responsive when engaged: one reviewer reported Sarah answered calls when other plumbers did not and resolved a gas meter emergency promptly (cited in 1 of 5 reviews)
What reviewers praise
Had a wonderful experience with this company! Sarah is wonderful! Had a major issue that needed to be resolved ASAP and she came through and went out of her way to make sure it was professionally and promptly resolved. Would highly recommend them for any …
Daniel and Kristine Leon · ★★★★★ · Google · Aug 2025
The most critical take we found
Sarah is the most useless person, I saw another write up about her and I experienced the same issue. She called me and said they couldn't come out because of all the rain over the weekend and I said fine. She scheduled me for that Friday and no one showed …
Holly · · Google · Aug 2025

We read 5 of 407 reviews · newest from Aug 2025

13

RootBusters Plumbing, Sewer and Drains Inc.

We'd call someone else first24/7 per Google listing
4.9 (325 Google reviews) 15.3 mi from downtown Shorewood

Technicians prioritize transparent explanations and fair pricing over upsells, with exceptional responsiveness even for non-emergency calls at night.

Rating mix — of the 5 reviews we analyzed325 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 325 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise clear communication and detailed explanations of work performed (cited in 5 of 5 reviews)
  • 4 reviewers specifically mention honest pricing recommendations and resistance to upselling (cited in 4 of 5 reviews)
  • Accepts late-night calls and accommodates next-day scheduling; one reviewer called at 11:30pm and received service the following day (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mike did an amazing job helping us with a plumbing issue that ended up being much more complicated than we originally thought. He was incredibly patient throughout the whole process, took the time to explain everything clearly, and made sure we understood …
Emily Majkrzak · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 325 reviews · newest from Jun 2026

14

AM/FM Plumbing & Services, INC.

We'd call someone else first24/7 per Google listing
5.0 (296 Google reviews) 7.2 mi from downtown Shorewood

Excellent emergency response and workmanship, but billing practices are opaque—get quotes in writing before work starts.

Rating mix — of the 5 reviews we analyzed296 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 296 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports major billing dispute with final bill ($4,598.62) drastically exceeding verbal estimate, refusal to provide detailed breakdown without escalation, and company refusing to negotiate after the fact despite customer complaint about lack of authorization clarity (1 of 5 reviews)
  • Billing practices create significant disputes: verbal estimates given were substantially lower than final bills; customer reports refusing to provide itemized cost breakdown upfront, only via email after complaint (1 of 5 reviews)
  • Fixed-rate pricing model lacks transparency: company does not explain how multiple service charges compound during single visit (overhead rolled into each fixed rate), and does not provide written quotes before work begins (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: arrived within 30 minutes for a pilot light issue, same-day service on multiple jobs (cited in 2 of 5 reviews)
  • Knowledgeable, pressure-free approach: 3 reviewers specifically mention staff explaining work, offering multiple options without upselling (cited in 3 of 5 reviews)
  • Professional installation quality: multiple reviewers satisfied with equipment choice and work execution (cited in 2 of 5 reviews)
What reviewers praise
Just put them as contact in your phone right now. Called to have a quote for my own supplied battery backup sump pump and it starts with Amanda and the great attitude and extremely helpful. Sent her the pictures and got a call from Frank the other owner and …
WYZGUY · ★★★★★ · Google · Apr 2026
The most critical take we found
Let me start with the positive – I had a sump pump issue and they were out first thing in the morning. They diagnosed the issue, replaced the failed components and resolved it. They worked efficiently and were mostly professional. My only complaint is the …
Brett Walker · ★★ · Google · Jun 2026

We read 5 of 296 reviews · newest from Jun 2026

15

OC Property Solutions Heating, Cooling, Plumbing, & Electric

We'd call someone else first24/7 per Google listing
5.0 (284 Google reviews) 13.0 mi from downtown Shorewood

Emergency-ready crew with Sunday availability and sewer-line expertise; all five reviewers gave 5 stars with zero complaints about pricing or workmanship.

Rating mix — of the 5 reviews we analyzed284 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 284 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 2 of 5 reviewers explicitly praised rapid dispatch on weekends and urgent calls (Sunday sewer replacement, A/C emergency same-day arrival) (cited in 2 of 5 reviews)
  • Fair pricing: 2 of 5 reviewers specifically mentioned pricing as reasonable or 'very fair' during expensive work (sewer line replacement, laundry room relocation) (cited in 2 of 5 reviews)
  • Attention to detail and going beyond scope: 2 of 5 reviewers noted technicians solving unanticipated problems (mystery vent location search, 'went above and beyond') (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our A/C was not cooling like it should and they were able to get someone out to our house very quickly. Austin explained what needed to be replaced, knew what he was talking about and was very professional. It's so convenient having a company that has …
Terri Swiderski (Chicagoland Realtor) · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 284 reviews · newest from Jun 2026

Also serving Shorewood — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

TMZ Plumbing, Inc. 4.7 (267 Google reviews) · Plainfield · 10.8 mi Call
Hydro-Man Jetting & Drain Cleaning LLC. 5.0 (255 Google reviews) · Plainfield · 7.1 mi Call
M & E Plumbing Service Inc 4.8 (208 Google reviews) · Shorewood · 1.1 mi Call
Expert Plumbing Service, Inc. 4.6 (200 Google reviews) · Lockport · 10.8 mi Call
Royal Plumbing Inc 4.9 (188 Google reviews) · Lockport · 16.0 mi Call
Demmis Plumbing 4.7 (174 Google reviews) · Orland Park · 15.4 mi Call
Tritan Services LLC 5.0 (168 Google reviews) · Warrenville · 19.5 mi Call
R.J. Graham Plumbing 4.9 (161 Google reviews) · Orland Park · 17.5 mi Call
H2Flo Plumbing and Sewer LLC 4.7 (157 Google reviews) · Orland Park · 19.3 mi Call
Expert Plumbing Heating & Electrical 4.7 (155 Google reviews) · Warrenville · 18.0 mi Call
Pozitive Heating & Cooling 4.7 (128 Google reviews) · Shorewood · 1.4 mi Call
Plumbing Management Services 4.9 (116 Google reviews) · Lockport · 10.6 mi Call
Noble Plumbing & Sewer 4.9 (97 Google reviews) · Plainfield · 13.9 mi Call
Expert Plumbing Service, Inc. 4.9 (92 Google reviews) · Kankakee · 14.9 mi Call
All About Plumbing Inc. 4.8 (57 Google reviews) · Shorewood · 3.1 mi Call
Leto Plumbing & Heating, Inc. 4.8 (52 Google reviews) · Plainfield · 10.4 mi Call
DRC Plumbing and Sewer, Inc. 4.8 (50 Google reviews) · Orland Park · 18.5 mi Call
Reliable Plumbing & Sewer Service Inc 4.8 (47 Google reviews) · Orland Park · 19.9 mi Call
Scarpelli plumbing llc 5.0 (45 Google reviews) · Bolingbrook · 14.7 mi Call
McDaniel & Son Plumbing LLC 5.0 (41 Google reviews) · Plainfield · 4.3 mi Call
A Plumber In 1 Hour Company 3.8 (37 Google reviews) · Plainfield · 10.9 mi Call
Highland Plumbing Inc 4.9 (35 Google reviews) · Lockport · 6.3 mi Call
A1 Absolute Plumbing 4.4 (32 Google reviews) · Lockport · 10.6 mi Call
J. Blanton Plumbing, Sewer & Drain 4.9 (29 Google reviews) · Orland Park · 19.6 mi Call
Owens Family Plumbing, Boilers & Heating 4.9 (24 Google reviews) · Lockport · 6.4 mi Call
A-Keveloh Plumbing, Inc 4.9 (19 Google reviews) · Bolingbrook · 19.2 mi Call
A-1 Superior Plumbing & Sewer Inc. 4.8 (19 Google reviews) · Orland Park · 19.8 mi Call
Burns Plumbing 4.0 (16 Google reviews) · Lockport · 16.3 mi Call
Pure Plumbing Inc 4.7 (13 Google reviews) · Bolingbrook · 12.3 mi Call
Residential Plumbing 4.9 (678 Google reviews) · North Aurora · 15.0 mi Call
Tony's Drain & Sewer Cleaning 4.8 (172 Google reviews) · Aurora · 18.0 mi Call
Bee Quick Plumbing & Sewer - Naperville 5.0 (164 Google reviews) · Aurora · 18.8 mi Call
Aquaduct Plumbing, Heating & Air 4.7 (135 Google reviews) · Aurora · 13.0 mi Call
Aurora Sewer Cleaning Corp 5.0 (118 Google reviews) · Aurora · 17.5 mi Call
Michels Plumbing Inc 4.8 (93 Google reviews) · North Aurora · 18.1 mi Call
Doctor Drain & Sewer Cleaning 5.0 (75 Google reviews) · Aurora · 17.7 mi Call
Hagerty & Son Inc. Plumbing Contractors and Services 4.6 (20 Google reviews) · Montgomery · 18.1 mi Call
Plumb It Best, LLC 4.8 (200 Google reviews) · Aurora · 19.1 mi Call
Patriot Trenchless Plumbing 5.0 (29 Google reviews) · Montgomery · 17.8 mi Call
Aurora Plumber & Drainage Clean 4.9 (30 Google reviews) · Aurora · 16.1 mi Call
Trusted Aurora Plumbers 5.0 (15 Google reviews) · Aurora · 18.3 mi Call
J. Blanton Plumbing, Sewer & Drain 4.8 (428 Google reviews) · Aurora · 18.7 mi Call
RJ Kuhn Plumbing Heating Cooling Inc. 4.3 (82 Google reviews) · Montgomery · 16.0 mi Call
R.J. O'Neil Inc. Mechanical Contractors 4.7 (50 Google reviews) · Montgomery · 17.4 mi Call

What reviewers complain about in Shorewood

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water CleanupWarranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates.
  • Trailblazer PlumbingSingle but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review
  • Mr. Rooter Plumbing of Will CountyYelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront.
  • Roto-Rooter Plumbing & Water Cleanup$75 diagnostic fee paid, tech did nothing except look at a boiler and quote $15k replacement without identifying what was actually broken — 'you didnt even look at it' (oiVVUBqWnHIZk0KMUwO7)
  • Roto-Rooter Plumbing & Water CleanupPhone staff dismissiveness documented: dispatcher cut off customer mid-question, said 'they couldn't tell me anything' about the planned service approach (jrxSy8XRHVIiOnPgCGF8)
  • DRF Water Heating SolutionsDisregard for customer property and site protocols: truck parked in unauthorized spot without permission and in restricted weight-limit area behind apartment complex.
  • DRF Water Heating SolutionsPoor responsiveness to customer concerns: after city inspector and multiple recommendations flagged condensation drainage defect, company was 'extremely difficult with customer service' and resistant to necessary corrections.
  • Courtesy PlumbingNon-emergency wait time: one reviewer with Monday morning water heater issue had to wait until Tuesday morning for service, suggesting possible capacity constraints during business hours

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Shorewood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 264 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Channahon, Minooka — this Shorewood guide covers those areas.

Nearby city guides