DRC Plumbing and Sewer, Inc.
Plumber · Orland Park, IL · Open 24 hours per Google listing
Our verdict
77 reviews analyzed: fast_response theme in 23, sump pump (13) and sewer (11) are core strengths; poor_workmanship flagged in 3 reviews including a ceiling dent left without disclosure — overall 90%+ positive but workmanship complaints need watching.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 77 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited in 23 of 77 reviews; dispatched on Saturday nights for sewer emergencies when other '24-hour' services didn't answer (review vL2hG5lBXdYodFGYdVzF).
2 cited reviews
“I was desperate to find a plumber willing to come out on a Saturday night. Most of the '24 hour' emergency services didn't even pick up and the ones that did said it'll be at least 12 hours before anyone can help. I called DRC plumbing as I was going down the line of emergency plumbers. Derek answered the phone right away. He calmly triaged the situation”
“I called past hours when a device, I learned later, was making a buzzing noise. They called back almost immediately and took the time to help me troubleshoot the problem. They came out and I can't understate how impressed I was with their knowledge and efficiency.”
Cited in 3 of the 77 reviews we analyzed — 1 cited review not excerpted here.
Sump pump expertise documented across 13 service mentions — multi-year client reports sump pumps, ejector pumps, and backup systems all installed to highest quality (review Hg5R2xN6GuwHpR3gx4uX).
Cited in 2 of the 77 reviews we analyzed.
Honest no-charge assessments: Derek visited twice without billing when no work was warranted, building trust before accepting the paying job (review 3AWmScdjQzPj4a0DNy67).
1 cited review
“Both times he assured me that things looked okay, and didn't feel any work was warranted. Didn't charge me a service fee, no dishonest games or money grab, just an honest assessment.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Undisclosed damage: assistant dented ceiling during copper pipe removal and removed smoke detector without replacing it or notifying homeowner (review 07wrUTol7Xo48cjtcs2C) — property damage not reported to client.
Cited in 1 of the 77 reviews we analyzed.
poor_workmanship theme in 3 reviews — one review (07wrUTol7Xo48cjtcs2C) documents a dent left in the foyer ceiling and a smoke detector removed and not reinstalled, neither disclosed to the homeowner.
Cited in 1 of the 77 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 77 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Derek was called to fix our sump pump back in October of 2022, a few months the sump pump overflowed again from the rain. We called him back to check it out and noticed that after fixing the first sump pump he unplugged to fix the second one and never plugged the first one back. We asked if he can provide his insurance to cover damages he caused after we used our insurance the first time. He denied everything and …”
“Called for help “ain’t got time for that” hung up. Great customer service!”
Positive
“This has been honestly the best experience I have ever had with a plumber! I called past hours when a device, I learned later, was making a buzzing noise. I called and left a message stating I wasn't sure if it was an emergency or not and was terrified to shower or run my laundry. They called back almost immediately and took the time to help me troubleshoot the problem. They came out and I can't understate how …”
“DRC has done many projects for me over the years. They’ve worked on new sump pumps, ejector pumps, back up sump systems, faucets, and installed new toilets. All work was of the highest quality and they are very reliable.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jun 2025.
Across platforms
Should you hire DRC Plumbing and Sewer, Inc.?
Best for
- Emergency and burst pipe repair
- Sump pump repair and installation
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own DRC Plumbing and Sewer, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
DRC Plumbing and Sewer, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Orland Park · Homer Glen · Monee · Elwood