A Plumber In 1 Hour Company
Plumber · Plainfield, IL · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Fast emergency response (often within the hour) with fair pricing, but quality control issues and follow-up communication gaps have left some customers with expensive problems years later.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—4 of 5 reviews explicitly mention arrival within one hour, including during extreme weather (-50°F conditions) when competitors deprioritized the job
2 cited reviews
“came out within the hour and Julian was great”
“owner called me to tell me exactly what he would do”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent, proactive communication—owner personally calls customers before and after work to explain what will be done and confirm satisfaction
2 cited reviews
“owner called me to tell me exactly what he would do”
“came out within the hour and Julian was great”
Pricing fairness with no emergency upcharges—multiple reviewers specifically note 'no gimmick emergency-fee' and 'very good price' on urgent jobs
1 cited review
“took care of it right away at a very good price”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review (out of 5 total analyzed) describes a major installation failure with complete abandonment when customer tried to contact about the damage—concerning given the company's otherwise strong communication reputation
“water leak from improper installation”
Installation quality and durability concerns—water heater installed in 2020 developed a leak by 2022 requiring $450 in repairs, suggesting improper workmanship
“water leak from improper installation”
Non-responsive follow-up after warranty issues—customer left several messages with no return phone calls when seeking accountability for the defective installation
“water leak from improper installation”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We hired this company to install our brand new water heater in Jan 2020. They came quickly and installed. Fast forward to 2022 we tried to sell our home and during home inspection found out we had a water leak from improper installation. Have left several messages with no return phone call. It is costing us $450 to get fixed. Truly unprofessional.”
Positive
“Had a great experience! My sink started leaking the same week that we had those -50 temperatures. I did not have a frozen pipe so I was calling all the plumbing companies they all told me that I was not a priority because they had too many customers who had frozen pipes. When I called Plumber In 1 Hour they listened to me and made my problem a priority even with all of the emergencies going on. They came out …”
“Excellent service! Had a frozen pipe that burst in recent Polat Vortex (-50 F Wind Chill). Called A P and had a plumber in my house within the hour. Fixed pipe at a very reasonable price (no gimmick emergency-fee). Will recommend for any job!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 37 reviews so far. Treat this as a first read.
Newest review in our sample: May 2022.
Own A Plumber In 1 Hour Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A Plumber In 1 Hour Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Plainfield · Aurora · Shorewood · Homer Glen