M & E Plumbing Service Inc
Plumber · Shorewood, IL
Our verdict
4.8 stars across 208 reviews; water-heater specialist with 17 mentions and same-day replacement documented; workmanship=22 and fast_response=19 across 100 analyzed reviews, with slow_response flagged in 2.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Water heater specialty with 17 review mentions; same-day replacement confirmed, previous botched competitor work corrected for less cost.
1 cited review
“M&E plumbing came out same day and fixed a job that another plumbing company completely botched, Omega plumbing, and did it for much less than Omega charged me for coming out and damaging my equipment beyond repair.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Workmanship theme in 22 of 100 analyzed reviews; gas line triple-checked for safety, floor protected with drop cloths, and area cleaned post-job.
1 cited review
“So thankful to Jason, Darrell and Matt for fixing our gas line in the basement! They worked all day and triple checked to make sure it was done right and we were safe when they were done repairing it! They put drop clothes down so my floors stayed clean.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing noted in 6 of 100 reviews; warranty follow-up traced to ejector pump within 2 hours at fair rate.
1 cited review
“Jason showed up right on time. Diagnosed the issue and quoted me what I felt was a fair price. Explained the repair as he was doing it, finished in reasonable time and cleaned the area before he left.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
slow_response theme in 2 of 100 reviewed quotes; water heater replacement required 2-day wait due to schedule, with no absorbent materials brought to manage water during the swap.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I used M&E a second time - for my mother's home. I was not as impressed the second time around. The work was farmed out to someone else who ask my mother for old towels due to the mess. Additionally, the old smelly pipe from the kitchen sink was left in her crawl space for me to remove at some later date. In the end, the work was finished and the drain issue was solved. But M&E took a step back in my …”
“After being hired by my Home wrnty company, Matt came to my home, stayed for about 5 minutes + told me I needed a new Ejector Pump for $700-$800. Matt then charged me a $75 fee for his "work" and left. I rec'v a second opinion from another licensed company, which came out later that day (7-19-16) and they laughed at Matt's reccomendation. They showed me with a camera the reason for my basement flooded with fecal and …”
“I'm in a rental house while I build so I am not in charge of who comes in. These guys have come in for two different major repairs. They left it a total mess each time. They didn't throw out anything even though there was a large trash right outside. They went through a full roll of paper towels each time they were here and when I was not home for this past repair to bring them more paper towels they ruined …”
Positive
“I am extremely happy with their service. I have an American Home Shield warranty, and when our water heater needed to be replaced, M&E Plumbing handled the process seamlessly. They coordinated directly with the warranty company and kept me informed every step of the way. Both the technician who performed the initial inspection and the technician who completed the installation were extremely friendly and …”
“I couldn't be happier. M&E plumbing came out same day and fixed a job that another plumbing company completely botched, Omega plumbing, and did it for much less than Omega charged me for coming out and damaging my equipment beyond repair and leaving me with a disaster. M&E Plumbing was able to fix everything Omega did, charged me less, and respected my home by even wearing protective boot covers. The name of the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire M & E Plumbing Service Inc?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
M & E Plumbing Service Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Shorewood · Plainfield · Elwood · Homer Glen