Leto Plumbing & Heating, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 52 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 52 Reviews Tell Us
Emergency Response
Responds to emergency after-hours calls quickly; one reviewer received a callback within 15 minutes after explaining a medical situation, and another got same-day scheduling for a weekend frozen pipe emergency.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about service delivery, timeliness, or communication.
Quality & Professionalism
5 of 5 reviews rate workmanship as excellent; customers explicitly note jobs completed correctly on first visit with friendly, knowledgeable technicians.
Communication
Responds to emergency after-hours calls quickly; one reviewer received a callback within 15 minutes after explaining a medical situation, and another got same-day scheduling for a weekend frozen pipe emergency.
Consistently praised for honest pricing communication; technician proactively warned about worst-case cost ($1,300) before diagnosis, then saved customer $990 by identifying the actual issue.
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about service delivery, timeliness, or communication.
Pricing
Consistently praised for honest pricing communication; technician proactively warned about worst-case cost ($1,300) before diagnosis, then saved customer $990 by identifying the actual issue.
Customer reviews
Reviews from Google, Yelp & more
Written on behalf of my mom Annie: I am very satisfied with Chris Leto's service. He addressed the issue quickly and professionally. Charged a fair price.
In February of 2026 I used Leto Plumbing & Heating on two occasions. First for an emergency after hours weekend call when my sump pump line was frozen during our recent sub-zero weather. The second was a routine maintenance call to flush my hot water heaters. Both times the individuals that came out were pros who were friendly, knowledgeable and got the job done right the first time. Would highly recommend!
Leto Plumbing has been servicing the plumbing and HVAC in our homes for many years. Rick and Chris, father and son, are amazing in every way. They are reliable, neat, courteous, and knowledgeable in all areas of plumbing and HVAC. They go out of their way to rush out to our home for needed repairs and new work. They may not be “cheap”, but you can rest easy that their work is top quality and will give you peace of mind. TFK St. Charles
I usually do my own repairs but had a heart procedure 2 days ago. I noticed my ejector pump wasn't working and called Leto Plumbing & Heating. After explaining my situation with the office they said Chris will be my repaiman & he will call me in approx 2-3 hrs. after he finishes the job he is on. He called me within 15 min. and said he is on his way but said he wanted to let me know the replacement cost for an ejector could cost as much as $1300. Total. I was shocked as I always do my own work but he said he understands my situation and possibly it could be the float or an adjustment but he will do his best to limit the costs. Well, he saved the day for sure and is a VERY HONEST young man. It was the float assembly needed to be replaced which he had on the truck. All in $310. and he had it all completed in no time. I think I found my NEW Plumbing & Heating co. LETO Plumbing & Heating. Thank you Chris.
Very happy with the service received by Leto plumbing. Starting with phone call made, very nice and was able to get us scheduled next day. Chris, technician, was earlier than originally expected (which was great), he explained everything, was very courteous and timely. Extremely happy with service provided and will be calling Leto for any future needs.
Business details
Service area
Based in Plainfield. Serves 28 nearby cities within 20 miles:
Leto Plumbing & Heating, Inc.