Kevin Szabo Jr Plumbing and Sewer
Plumber · Orland Park, IL
Our verdict
Kevin Szabo Jr Plumbing earns 4.9★ across 1,439 reviews with 87/100 five-stars analyzed; fast_response=23, fair_pricing=6, workmanship=19 — strongest all-around signal set in Orland Park.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Orland Park, IL · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day and next-day scheduling cited in 14 of 100 analyzed reviews; arrived at 11am sharp for one septic job and same-day for sump pump failure.
1 cited review
“Victor and Rolando came out to my home in Orland Park (Silo Ridge). They were nice, professional, diligent and did a great job. they had to unclog a toilet with a hose and took a solid hour feeding the hose into the pipes to make sure the job was done. they were terrific and came out the same day i placed the call.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Transparent upfront pricing cited explicitly: water heater install came in under two competing quotes; ejector pump replaced at "fair price" per customer.
1 cited review
“Even with the SMALL price difference from the initial quote (due to the additional work) the entire job still came in less than I was quoted by two other local companies. I'm very happy with the new water heater and the exceptional service”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Workmanship theme hit 19 times; multi-hour unclogging job with 5-6 stoppages cleared, sump pump and shower pressure resolved in one visit.
1 cited review
“Victor and Rolando came out to my home in Orland Park (Silo Ridge). They were nice, professional, diligent and did a great job. they had to unclog a toilet with a hose and took a solid hour feeding the hose into the pipes to make sure the job was done. they were terrific and came out the same day i placed the call.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One verified account of technician forging customer check signature after customer forgot to sign; plumber also demanded extra charge for actual reported problem.
“Buyer Beware! I had an extremely frustrating experience with Kevin S. Zabo Jr. Plumbing and Draining Services Company. I initially called them to fix an overflowing bathtub, but they only addressed the main line outside, which wasn't fully cleared. When I asked them to take care of the actual issue with the tub, they demanded an additional charge.”
Expensive theme appears in 5 reviews; one 20-year trade veteran noted quality was good but price not commensurate with work scope.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Wanted nothing to do with our emergency situation. His site says emergency services any time , any hour and we were told him he is booked until 6 and would not have anyone available after 6pm today. Thanks for nothing.”
“The worst plumbing co. I would never recommend them to anyone. They fixed my toilet and after it kept running. I called to have them come back my calls kept going to voicemail. I left messages for them to call me and no one did. They charged me $735.00 to rod out 1 toilet and install a second one. Then they came back and installed new guts in the the toilet they installed . It started to leak 3 1/2 months later. …”
“Ryan at Kevin Szabo plumbing came out last week to give me an estimate to install hot water tank and remove the old one. When he finished he said I had to pay a service fee for the estimate $89.50 plus 3% credit card charge for a total of $92.18. I was not told I had to pay for the estimate either on the phone, on their web site or in our email correspondence. Prior to that when I spoke to Matt, he did not say …”
Positive
“Thank you to KS Plumbing, and Ryan in particular for fixing our inconsistent hot water issues that had been plaguing us for a while. KS Plumbing has done a lot of work for us in the past and found them to be knowledgeable and generally easy to work with (scheduling, availability of parts, no over-selling). Highly recommend.”
“I was lucky to get a quick appointment and a plumber, John A., who knew exactly what needed to be done to solve my problem. Courteous, friendly, and efficient, he got right to work, rodded my backed -up pipes, and they were cleared in a jiffy. He told me the cost in advance, and I was so glad that I had called them. I loved that they are a family-owned company that has been passed through generations. KUDOS!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Kevin Szabo Jr Plumbing and Sewer?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Kevin Szabo Jr Plumbing and Sewer?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Orland Park · Homer Glen · Monee · Hammond