Riteplumbing inc
Plumber · Orland Park, IL · Open 24 hours per Google listing
Our verdict
4.8★ across 119 reviews; fast_response cited 26 of 100 analyzed; only company to return a late-night emergency call; Sunday sewer unblock completed; but 1 review documents 11-day warranty delay and refusal to provide itemized bill.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Only company to return a late-night emergency call among several contacted; Mo dispatched first-thing AM and resolved sewer issue with professionalism.
1 cited review
“We had a late night plumbing emergency and contacted a few that offered 24/7 service. Rite was the only one to return the call, they were helpful and understanding. Mo quickly diagnosed and remedied our issue and he did so with professionalism and care.”
Same-day water main break repair for condo association: explained process, provided reasonable pricing, completed on time and on budget.
1 cited review
“I contracted Rite Plumbing to repair a water main break for my Condo Association. Moe and his employees were extremely professional. They explained the process for the repair and provided very reasonable pricing. The job was completed on time and on budget.”
themeCounts.professional=54; neighbor referral chain — customer found Rite after 2 'ridiculously overpriced and dishonest' competitors.
1 cited review
“Called 2 other plumbing companies & both were ridiculously overpriced & dishonest, very lucky my neighbor told me about Rite plumbing, thank you Moe & Rite plumbing”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Refused itemized billing to homeowner on a warranty job; $775 in 'modification' charges applied without pre-authorization or explanation.
“My warranty company sent Rite Plumbing to my house for my water heater leaking. It took 11 days, when Alex finally came out, he didn't even look to see what was leaking, a valve or the unit itself, just said it's leaking, so you need a new one. Alex told me he would not supply a bill as I wasn't paying for it, the warranty company is.”
1-star review documents 11-day wait for Alex to show up for a water heater warranty claim; Alex refused to provide itemized repair bill citing the warranty company as the payer.
“My warranty company sent Rite Plumbing to my house for my water heater leaking. It took 11 days, when Alex finally came out, he didn't even look to see what was leaking, a valve or the unit itself, just said it's leaking, so you need a new one. Alex told me he would not supply a bill as I wasn't paying for it, the warranty company is.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They were hired by my home warranty company and said that they would be here today between 11am and 3pm not only did they not show up they never scheduled a time to come. I had to call and find out what was going on and they said they weren't showing up at all. How are you going to accept a job and refuse to show up at the scheduled time??”
“What a nightmare!!! PLEASE READ AND BEWARE!!! These people attempted to unclog a drain in the condo unit next to mine in a condo building. I share a wall with this neighbor, and our sinks essentially are back to back. They had snaked my neighbors drain, and assumed they unclogged the pipe. But really what happened was They broke a hole in the P trap beneath my kitchen sink. All of the dirty water plus 4 days of …”
“I would not recommend this company, They are con artists and liars!! I would give them ZERO stars but it won't let you post with out at least giving them one! I was referred to Rite plumbing thru my Home warranty company who contracts with them. Alex came to my house, looked over the three jobs that he was supposed to do (one of them being faucet replacement in the bathroom sink since it would squirt water all …”
Positive
“Came out on a Sunday evening on short notice. Worked fast to unblock our main sewer line. Very much appreciate their prompt service and professionalism. I highly recommend them.”
“I had a big issue happen in my bathroom. They were able to quickly set up an appointment and got down to the root of the problem and fixed it. Good communication and reasonable. Would recommend to anyone. Great service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Riteplumbing inc?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Riteplumbing inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Riteplumbing incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Orland Park · Homer Glen · Monee · Hammond