Highland Plumbing Inc
Plumber · Lockport, IL · Open 24 hours per Google listing
Our verdict
4.9★ across 35 reviews; all 5 sampled are 5★; 25-year family-run track record (Chad + sons); workmanship=4 in 5 sampled reviews — excels at renovation follow-through and clear communication on complex jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
25-year multi-generation track record (Chad + sons); same customer used for new construction of personal home and still returns for routine service — strongest loyalty signal in the Lockport batch
1 cited review
“I have been using Highland Plumbing for my projects throughout the years, including the new construction of my own personal home, and they have consistently exceeded my expectations. Their commitment to cleanliness is truly impressive. They always leave the work area spotless.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Middle-of-the-night call answered; tech on site by 7:30 AM next morning for no-water emergency — strong early-morning rapid response
1 cited review
“I called them in the middle of the night, knowing I was going to need them in the morning as I had no water. They were at my house by 7:30 in the morning and fixed the problem.”
Permanent fix over temporary patches: quoted sinkhole repair correctly when others proposed short-term solutions; pricing cited as great value for the quality delivered
1 cited review
“Mostly guys that would fix the problem temporarily and we may have the same issues down the road. Chad and his workers came in and fixed it the right way. We do not have to worry about it ever happening again. He gave us a great price and great service!!!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I was very impressed with Highland plumbing. I called them in the middle of the night, knowing I was going to need them in the morning as I had no water. They were at my house by 7:30 in the morning and fixed the problem. They we're very pleasant to deal with. This was my first experience with Highland Plumbing, and they will be the only plumbers I will call in the future!”
“Highland Plumbing does top notch and high quality work. Have been using Chad and now his sons for 25 years”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 35 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Highland Plumbing Inc?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Highland Plumbing Inc?
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Find plumbers near you
Highland Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Plainfield · Shorewood · Elwood · Homer Glen