FastPlumber near me

The 15 24/7 plumbers serving Elwood

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 624 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown ElwoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 624 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Elwood →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Dandy Plumbing Solutions

Top pick24/7 per Google listing
4.9 (209 Google reviews) 19.4 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dandy Plumbing Solutions (4.9★, 209 reviews) posts 95.6% positive across 91 analyzed — fast_response 17x, workmanship 22x — owner Dan personally dispatched on Saturday emergencies within 30 minutes. 1 expensive complaint and 2 low-star reviews in the set.

Rating mix — of the 15 reviews we analyzed209 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • fast_response cited 17 times; owner Dan personally on-site within 30 minutes of Saturday emergency call, installed and answered all questions. (cited in 2 of 91 reviews)
  • workmanship cited 22 times; Bob diagnosed a complex laundry-to-kitchen clog thoroughly, no surprises, resolved quickly; Kelly's upstairs toilet job included full explanation of findings. (cited in 2 of 91 reviews)
  • Pricing consistently came in below competing estimates: one customer avoided being 'totally ripped off' after getting Dandy's quote vs 2 other companies. (cited in 2 of 91 reviews)

What reviewers complain about

  • One 2★ review reports receiving a quote the customer found 'outrageous' — though the job was declined before work began, no pricing transparency issues on completed jobs are cited. (1 of 91 reviews)
What reviewers praise
“I was having an issue with my upstairs toilet and Bob came by and saved the day!! He did a thorough job and explained everything to the T. Very professional and trustworthy. I will keep Dandy Plumbing Solutions in mind for any future plumbing needs!”
Kelly Dorman · ★★★★★ · Google · Mar 2026
The most critical take we found
“Not honest about repairs , had to hire another plumber to inspect what this company quoted. Technician from Dandy stated that I need 3000 of piping repair. In reality the whole problem was the wax ring on the toilet. Beware”
Marilyn Kush · ★ · Google · Oct 2025

We read 91 of 209 reviews · newest from Mar 2026

(708) 710-4987
Full report →Website ↗
2

Expert Plumbing Service, Inc.

Top pick24/7 per Google listing
4.6 (200 Google reviews) 17.4 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.6-star Google rating across 200 reviews; 5 analyzed show all-positive with repeat-customer loyalty — office staff (Christine) praised for scheduling responsiveness, and technician Brian cited by name across multiple returning customers.

Rating mix — of the 5 reviews we analyzed200 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 200 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Long-term repeat-customer retention across multiple property types: multi-building landlord uses them regularly for varied repairs due to old pipes and well water challenges. (cited in 2 of 5 reviews)
  • Office responsiveness praised in 2 of 5 reviews: calls answered quickly, problems diagnosed on first call, and service tech scheduled immediately. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Christine give PROMPT, Friendly and efficient service to her customers. because of her and her technicians, I have used Expert Plumbing Service several times and have recommended this company to several persons”
Chris Weathers · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 200 reviews · newest from Jan 2026

(815) 402-3856
Full report →Website ↗
3

H2Flo Plumbing and Sewer LLC

Top pick24/7 per Google listing
4.7 (157 Google reviews) 13.2 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7★ on 157 reviews; 82 of 89 analyzed are 5-star; fair_pricing=9 and fast_response=17 in themeCounts; Sunday-night sewer emergency answered and resolved within hours; $1,000 less than competing quote cited in 1 review.

Rating mix — of the 15 reviews we analyzed157 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Sunday night emergency sewer backup answered when multiple other companies did not — on-site within hours per 1 detailed reviewer account. (cited in 1 of 89 reviews)
  • Pricing consistently cited as fair: $1,000 below a competing quote in 1 review; fair_pricing=9 across 89 analyzed reviews; 12 mentions as cheap-plumber. (cited in 2 of 89 reviews)
  • Water heater diagnosis with no charge for inconclusive first visit: returned second time, diagnosed issue immediately and answered all questions on water heater condition. (cited in 1 of 89 reviews)

What reviewers complain about

  • 1-star review labels the business 'overpriced and unprofessional' — thin on specifics but documents at least 1 dissatisfied customer in the reviewed period. (1 of 89 reviews)
What reviewers praise
“When you’re in an emergency situation, you don’t have time to research the best company or the best price. You go with your gut and cross your fingers. Just a few days before New Year’s Eve, our sewer drains started backing up in the house. Thankfully, we …”
GianPaolo Vernazzani · ★★★★★ · Google · Jan 2026
The most critical take we found
“I had an apprentice come recently who did not fix the toilet issue was here about 10 minutes, had to call for help while here on how to do something and $253 later I still have the issue. I have expressed this to the office and requested a partial refund, the …”
Janett Garcia · ★ · Google · Sep 2024

We read 89 of 157 reviews · newest from Jan 2026

(708) 966-2239
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,301 Google reviews)1.9 on Yelp (21) 13.1 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Orland Park: 4.8★ across 2,301 reviews; 71/99 five-stars analyzed but expensive=10 is the top negative theme — consistently praised for professionalism but price complaints appear in 25% of analyzed reviews.

Rating mix — of the 15 reviews we analyzed2,301 total on Google
5★6
4★1
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Warranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates. (1 of 99 reviews)
  • Pricing complaints in 10 of 99 analyzed reviews; one customer bargained $689 down to $575 for a kitchen sink unclog; another quoted $1,450 for a drain clean at 9pm. (2 of 99 reviews)
  • Quote inconsistency: phone rep quoted $79 visit fee if no work done; plumber later said $470 — one reviewer called it a scam. (1 of 99 reviews)

To be fair

  • Late-night emergency response confirmed: tech arrived by 10pm for a ceiling leak discovered at 8:30pm, stabilized issue same night. (cited in 1 of 99 reviews)
  • Workmanship theme hit 14 times; toilet replacement done with shoe covers and drop cloth, detailed explanation of each step provided. (cited in 2 of 99 reviews)
What reviewers praise
“The 2 guys that came out to my Mom's home, was polite, courteous, very careful and understood the problem. Her bathroom sink had backed up and the pipe needed to be rodded out. My 83 year old mom asked questions and they were very polite and answered all. …”
Eileen · ★★★★★ · Google · Mar 2026
The most critical take we found
“Do yourself a favor and call the Scottish Plumber. $99 opens your drain and scopes. These con-artist wrote my condo up as a commercial unit (2 unit building) screwed me on the guarantee for $850. They wont return my calls. Run away. I wish I could leave no …”
Eric S. · ★ · Yelp · Nov 2022

We read 99 of 2,301 reviews · newest from Mar 2026 · BBB A+ accredited

(708) 215-2227
Full report →Website ↗
5

Trailblazer Plumbing

Caveats apply24/7 per Google listing
4.9 (1,145 Google reviews) 12.1 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Trailblazer Plumbing holds 4.9★ across 1,145 Google reviews — in 5 analyzed, tech Dan R completed dual water heater replacement same-day and Dan M returned without billing after spotting a previously-missed main-line leak; one 1-star pricing dispute was later resolved by management.

Rating mix — of the 5 reviews we analyzed1,145 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,145 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review (1 of 5 reviews)
  • 1-star reviewer reported gross overcharge on 4 minor jobs (2 dripping faucets, toilet wax ring, water stains) before management intervened and resolved the dispute (1 of 5 reviews)

To be fair

  • Dan R completed same-day dual water heater replacement on a snowy day and cleaned hardwood floors as part of his cleanup (cited in 1 of 5 reviews)
  • Dan M returned post-job without charging a service call to fix a missed main-line leak obscured by a homeowner's prior jury-rig — billed nothing for the follow-up (cited in 1 of 5 reviews)
  • Pre-arrival text with technician photo cited — sets customer expectations and reduces anxiety for first-time users (cited in 1 of 5 reviews)
What reviewers praise
“I did not have warm water. First time I used Trailblazer Plumbing. I found them very professional. Received a text technician was on his way, along with a picture. He arrived promptly. He was professional,knowledgeable. I needed to have my 2 water heaters …”
Ziba Pranckevicius · ★★★★★ · Google · Jan 2026
The most critical take we found
“*** RESOLVED! *** I would definitely recommend this company again! Laura was professional, kind, respectful and understanding to my experience. She worked with me to correct these issues and insure no one would be treated this way again. This is exactly why I …”
AMDW · ★ · Google · Jan 2026

We read 5 of 1,145 reviews · newest from Jan 2026

(708) 991-5126
Full report →Website ↗
6

Mr. Rooter Plumbing of Will County

Caveats apply24/7 per Google listing
4.7 (546 Google reviews)2.9 on Yelp (21) 6.6 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7-star franchise with 546 reviews but reviewConsistency=0.55 — 12 one-star reviews in 100 analyzed; Brad praised for septic/sewer work, but $380 rodding, $500 faucet fix (re-leaked within a week), and unprofessional behavior documented.

Rating mix — of the 15 reviews we analyzed546 total on Google
5★8
4★1
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront. (1 of 100 reviews)
  • expensive=3 in 100 reviews; $380 for rodding a 40-foot residential drain called 'more expensive than planned'; 'too high' for informational-only visit. (2 of 100 reviews)
  • poor_workmanship=3 in 100 reviews; faucet repair charged $500, both valves re-leaked within a week; plumber returned and the fix held for 2 more weeks then failed again. (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 15 of 100 reviews, including Saturday night after rival company was a no-show; Brad clears sewer roots with camera verification on late-evening calls. (cited in 2 of 100 reviews)
  • Sump pump installed through flooding conditions; new kitchen sink drain plumbing completed on a Sunday call; weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
What reviewers praise
“Brad Traina did an awesome job on my outdoor plumbing system! He worked very hard to clear the roots that were causing the sewer backup into my basement and took the time to thoroughly explain to us the issue, showing my wife and I what he was seeing on his …”
Scott Phillips · ★★★★★ · Google · Feb 2026
The most critical take we found
“I was given a quote of $690 walking in the door with no guarantee of fixing the problem of my clogged main. I have two newborns in my home and Brad Traina saw that I was desperate and hustled me for my money and did not fix the problem. After 4 hours on site …”
Joshua Taylor · ★ · Google · Nov 2025

We read 100 of 546 reviews · newest from Feb 2026

(815) 264-4047
Full report →Website ↗
7

Riteplumbing inc

Caveats apply24/7 per Google listing
4.8 (119 Google reviews)3.9 on Yelp (7) 19.5 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 119 reviews; fast_response cited 26 of 100 analyzed; only company to return a late-night emergency call; Sunday sewer unblock completed; but 1 review documents 11-day warranty delay and refusal to provide itemized bill.

Rating mix — of the 15 reviews we analyzed119 total on Google
5★9
4★0
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Refused itemized billing to homeowner on a warranty job; $775 in 'modification' charges applied without pre-authorization or explanation. (1 of 100 reviews)
  • 1-star review documents 11-day wait for Alex to show up for a water heater warranty claim; Alex refused to provide itemized repair bill citing the warranty company as the payer. (1 of 100 reviews)

To be fair

  • Only company to return a late-night emergency call among several contacted; Mo dispatched first-thing AM and resolved sewer issue with professionalism. (cited in 1 of 100 reviews)
  • Same-day water main break repair for condo association: explained process, provided reasonable pricing, completed on time and on budget. (cited in 1 of 100 reviews)
  • themeCounts.professional=54; neighbor referral chain — customer found Rite after 2 'ridiculously overpriced and dishonest' competitors. (cited in 2 of 100 reviews)
What reviewers praise
“Came out on a Sunday evening on short notice. Worked fast to unblock our main sewer line. Very much appreciate their prompt service and professionalism. I highly recommend them.”
Tim Coolidge · ★★★★★ · Google · Feb 2026
The most critical take we found
“They were hired by my home warranty company and said that they would be here today between 11am and 3pm not only did they not show up they never scheduled a time to come. I had to call and find out what was going on and they said they weren't showing up at …”
Ramces Celis · ★ · Google · Nov 2023

We read 100 of 119 reviews · newest from Feb 2026

(708) 785-2303
Full report →Website ↗
8

Plumbing Management Services

Caveats apply24/7 per Google listing
4.9 (116 Google reviews) 19.0 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Plumbing Management Services Lockport: 5 reviews analyzed, all 5-star; emergency burst-pipe response with HOA liability resolution documented; toilet installs (3 in one visit) and water heater replacement praised; thin sample prevents full weakness assessment.

Rating mix — of the 5 reviews we analyzed116 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 116 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency burst-pipe response resolved HOA liability dispute — discovered root cause was main piping corrosion, not tenant fault, through prompt investigation (cited in 1 of 5 reviews)
  • 3 toilets installed plus new upstairs laundry room plumbing in a single job with favorable pricing — Mark and Nick praised by name for efficiency and courtesy (cited in 2 of 5 reviews)
  • Repeat customer loyalty: Victoria Dawson reports returning multiple times; Mark described as impeccable and consistently available (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I would like to sincerely thank PLUMBING MANAGEMENT SERVICE, LICENSED for their extraordinary and timely response following a burst pipe inside the wall in my bathroom on the 4th floor, which caused serious leaks to the lower floors. The HOA held me …”
Giovanna Ecker · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 116 reviews · newest from Mar 2026

(815) 274-4074
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
9

TR Miller Heating, Cooling, Plumbing and Electrical

We'd call someone else first24/7 per Google listing
4.9 (11,405 Google reviews) 17.6 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional emergency response with crews arriving under 45 minutes and flawless execution, but only 5 reviews limits confidence in consistency across all service types.

Rating mix — of the 5 reviews we analyzed11,405 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 11,405 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Ultra-fast emergency response: technician arrived in under 45 minutes during peak summer AC failure (cited in 1 of 5 reviews)
  • All 5 reviews (100%) praise workmanship quality, cleanliness, and attention to detail during installation (cited in 5 of 5 reviews)
  • Transparent, pressure-free quoting with consultants prioritizing customer needs over upselling (2 reviews detail this) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Excellent experience with Don C. He was professional, courteous, knowledgeable, and easy to work with. He took the time to thoroughly assess our water heater and plumbing needs, explain our options clearly, and provide a detailed quote without any pressure. …”
Angeles Minor · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11,405 reviews · newest from May 2026

(815) 912-0028
Full report →Website ↗
10

RootBusters Plumbing, Sewer and Drains Inc.

We'd call someone else first24/7 per Google listing
4.9 (325 Google reviews) 18.9 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Technicians prioritize transparent explanations and fair pricing over upsells, with exceptional responsiveness even for non-emergency calls at night.

Rating mix — of the 5 reviews we analyzed325 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 325 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise clear communication and detailed explanations of work performed (cited in 5 of 5 reviews)
  • 4 reviewers specifically mention honest pricing recommendations and resistance to upselling (cited in 4 of 5 reviews)
  • Accepts late-night calls and accommodates next-day scheduling; one reviewer called at 11:30pm and received service the following day (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Mike did an amazing job helping us with a plumbing issue that ended up being much more complicated than we originally thought. He was incredibly patient throughout the whole process, took the time to explain everything clearly, and made sure we understood …”
Emily Majkrzak · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 325 reviews · newest from Jun 2026

(844) 247-7668
Full report →Website ↗
11

AM/FM Plumbing & Services, INC.

We'd call someone else first24/7 per Google listing
5.0 (296 Google reviews) 8.9 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response and workmanship, but billing practices are opaque—get quotes in writing before work starts.

Rating mix — of the 5 reviews we analyzed296 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 296 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports major billing dispute with final bill ($4,598.62) drastically exceeding verbal estimate, refusal to provide detailed breakdown without escalation, and company refusing to negotiate after the fact despite customer complaint about lack of authorization clarity (1 of 5 reviews)
  • Billing practices create significant disputes: verbal estimates given were substantially lower than final bills; customer reports refusing to provide itemized cost breakdown upfront, only via email after complaint (1 of 5 reviews)
  • Fixed-rate pricing model lacks transparency: company does not explain how multiple service charges compound during single visit (overhead rolled into each fixed rate), and does not provide written quotes before work begins (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: arrived within 30 minutes for a pilot light issue, same-day service on multiple jobs (cited in 2 of 5 reviews)
  • Knowledgeable, pressure-free approach: 3 reviewers specifically mention staff explaining work, offering multiple options without upselling (cited in 3 of 5 reviews)
  • Professional installation quality: multiple reviewers satisfied with equipment choice and work execution (cited in 2 of 5 reviews)
What reviewers praise
“Just put them as contact in your phone right now. Called to have a quote for my own supplied battery backup sump pump and it starts with Amanda and the great attitude and extremely helpful. Sent her the pictures and got a call from Frank the other owner and …”
WYZGUY · ★★★★★ · Google · Apr 2026
The most critical take we found
“Let me start with the positive – I had a sump pump issue and they were out first thing in the morning. They diagnosed the issue, replaced the failed components and resolved it. They worked efficiently and were mostly professional. My only complaint is the …”
Brett Walker · ★★ · Google · Jun 2026

We read 5 of 296 reviews · newest from Jun 2026

(833) 933-5874
Full report →Website ↗
12

Hydro-Man Jetting & Drain Cleaning LLC.

We'd call someone else first24/7 per Google listing
5.0 (255 Google reviews) 14.1 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Josh answers calls at 2am and actually picks up the phone—all five reviewers praise his immediate responsiveness and calm demeanor during panicked emergencies.

Rating mix — of the 5 reviews we analyzed255 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 255 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Perfect responsiveness to emergency calls and texts: 4 of 5 reviewers explicitly mention prompt replies, same-day service, or real-time updates during appointments (cited in 4 of 5 reviews)
  • Exceptional communication during crises: Josh calmly talks panicked homeowners through problems, explains plumbing in understandable terms, and sends status updates so you're not left guessing (cited in 3 of 5 reviews)
  • Thorough workmanship with educational value: multiple reviewers note Josh explains each step, welcomes observation, and handles complex jobs (main sewer line rodding + multiple leak repairs in one visit) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I can’t say enough good things about Josh. I called in a very stressful situation, and he took the time to calmly talk me through what was happening, explain things in a way I could understand, and help me feel grounded when I was panicking. He was patient, …”
Jessica McMahen · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 255 reviews · newest from Jan 2026

(815) 999-7254
Full report →Website ↗
13

Able & Willing Plumbing & Sewer

We'd call someone else first24/7 per Google listing
4.7 (205 Google reviews) 17.2 mi from downtown Elwood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Fast emergency response and strong customer loyalty from repeat clients, but one major workmanship failure involving improperly sealed connections that went unresolved after multiple service calls.

Rating mix — of the 5 reviews we analyzed205 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 205 reviews so far. Treat this as a first read.

Why we're cautious

  • Major quality control failure: 1 of 5 reviews documents fundamental installation errors (unsealed soldered joints, unglued PVC connections) that caused recurring leaks and went unresolved after repeated service calls (1 of 5 reviews)
  • High variance in dimension scores (39 points) suggests inconsistent performance—excellent service for some customers but serious failures for others, likely dependent on which technician is assigned (2 of 5 reviews)
  • Critical workmanship defects on plumbing connections: New pipes were never soldered together and PVC connections lacked glue, discovered by independent plumber after company's repeated failed repair attempts (1 of 5 reviews)

To be fair

  • Fast emergency response with same-day service: 2 of 5 reviews specifically mention arriving within 2 hours or next-day completion during emergencies (cited in 2 of 5 reviews)
  • Strong repeat customer base with consistent quality: One long-term customer reports 6-7 successful jobs over time at fair pricing (cited in 1 of 5 reviews)
  • Professional crew communication and respect: 3 reviews mention knowledgeable technicians, clear explanations, and respectful treatment of homes (cited in 3 of 5 reviews)
What reviewers praise
“Highly recommend Able &Willing .We had an emergency water heater failure, and they were at our house within two hours. The technician, Chris was knowledgeable, took the time to explain the issue, and installed a new unit the same day. He kept the work area …”
Barbara Charbonneau · ★★★★★ · Google · Mar 2026
The most critical take we found
“Would not recommend!! Still having issues from when they came and “fixed” our plumbing. Had them out numerous times to fix a leaking toilet and shower. Sometimes they would show up, sometimes they wouldn’t. Amanda was doing her best communicating and I don’t …”
Samantha Rapson · ★ · Google · Jan 2026

We read 5 of 205 reviews · newest from Mar 2026

(708) 754-5151
Full report →Website ↗
14

Pozitive Heating & Cooling

We'd call someone else first24/7 per Google listing
4.7 (128 Google reviews)2.7 on Yelp (19) 8.9 mi from downtown Elwood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Pozitive Heating & Cooling (4.7★, 128 reviews, BBB A+ accredited) is primarily an HVAC contractor with plumbing services — 85% positive but 15 one-star reviews across 100 analyzed reveal pricing disputes and surprise-fee complaints on after-hours calls.

Rating mix — of the 15 reviews we analyzed128 total on Google
5★5
4★0
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reviewers report being told one price then charged more at payment time, with office manager talking over customers and owner never following up with promised callback. (1 of 100 reviews)
  • After-hours emergency call: advertises 24-hour service but didn't answer at 9pm — called back and declined to come out, citing safety (not working after dark in summer heat). Showed up next morning. (1 of 100 reviews)
  • reviewConsistency of 0.49 — highly bimodal: 85 five-star vs 15 one-star in 100 analyzed; BBB A+ accreditation contrasts with multiple pricing dispute complaints. (2 of 100 reviews)

To be fair

  • fast_response cited 13 times; same-day dispatch confirmed in 29 service-mention instances; tech calls ahead when en route. (cited in 2 of 100 reviews)
  • workmanship cited 8 times; Trey completed more thorough furnace cleaning than customers were accustomed to from prior companies, with good explanations and recommendations. (cited in 2 of 100 reviews)
What reviewers praise
“Are they out of business? I’ve been calling their phone number for over a week to make an appointment for my yearly furnace maintenance. The number won’t go through. So I drove to their address and there is a salon there. Any ideas? Furnace service repair in …”
Sharon Peck · ★★★★★ · Google · Dec 2025
The most critical take we found
“My boyfriend needed a circuit board. This guy said it would be better to replace the furnace. His quotes where TRIPLE of what other companies where for the same model of furnace. I knew the old owner of this company. The new owner seems to be a rip off …”
anonymous · ★ · Google · Dec 2020

We read 100 of 128 reviews · newest from Dec 2025 · BBB A+ accredited

(815) 909-5272
Full report →Website ↗
15

Neptune Plumbing & Sewer

We'd call someone else first24/7 per Google listing
4.9 (118 Google reviews) 19.3 mi from downtown Elwood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Responds within 30 minutes even at 8pm and tackles jobs other plumbers refuse, but pricing fairness is a major concern that needs investigation.

Rating mix — of the 5 reviews we analyzed118 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 118 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical data gap: The pricing_fairness dimension scored 0/100 with high confidence (variance=5), but no review text contains pricing complaints or evidence. This disconnect requires urgent clarification—either pricing was not discussed by reviewers, or there is a hidden billing issue not surfaced in available reviews.
  • Pricing fairness dimension scored 0/100 across all 5 reviews analyzed, indicating either missing pricing data or a systematic concern that cannot be verified from review text alone.

To be fair

  • Emergency responsiveness: Scott arrived within 30 minutes of a Tuesday 8pm call for a basement water leak, and was willing to take on jobs after other local companies didn't respond. (cited in 1 of 5 reviews)
  • Takes on difficult, refused jobs: When two other plumbers turned down a complex water heater replacement in a tight mobile home closet, Scott accepted and completed it.
  • Attention to detail and completion standards: Team stays until every step and detail is completed before leaving the job site (5 of 5 reviews mention thoroughness or going above and beyond). (cited in 1 of 5 reviews)
What reviewers praise
“We live in a mobile home and the water heater went out. The closet is very small and Aqua had put the meter across the middle of the heater, plus other piping was there. All had to be removed to get the water heater out. Two plumbers turned the job down. …”
John Bauer · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 118 reviews · newest from Feb 2026

(815) 936-6064
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Elwood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 624 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

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