Pure Plumbing Inc
Plumber · Bolingbrook, IL
Our verdict
Ken responds same-day to emergencies in harsh weather and charges fairly, with five perfect reviews spanning a decade showing consistent workmanship on burst pipes and major repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or next-day emergency response: 2 of 5 reviews explicitly mention arriving the same day called or next morning for urgent issues including burst pipes
Cited in 2 of the 5 reviews we analyzed.
Burst pipe and emergency plumbing experience: explicitly handled burst pipe repair under kitchen sink in frigid weather conditions
Cited in 1 of the 5 reviews we analyzed.
Fair pricing: 3 of 5 reviews specifically mention affordability, reasonable pricing, or best price compared to alternatives
Cited in 3 of the 5 reviews we analyzed.
Reliability over long term: single technician (Ken) consistently delivers across 5 reviews spanning 2013-2026, with repeat customers
1 cited review
“Ken replaced our hot water heater efficiently and cleaned up completely”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship with cleanup: multiple reviews praise efficiency, diagnostic capability, and professional cleanup after jobs
1 cited review
“Ken replaced our hot water heater efficiently and cleaned up completely”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The service from Ken was absolutely AMAZING! His knowledge and work ethic was outstanding! He was able to fix major flaws in our plumbing while fixing the “burst” pipe under our kitchen sink. He was able to come out quickly in this frigid weather and was courteous, very friendly and affordable. I would recommend this company for any of your plumbing and hot water tank needs. Thank you so much Pure Plumbing Inc.”
“I called Pure Plumbing because they were a certified dealer for a tankless water heater I wanted. Ken responded quickly and came out to survey the area and provided a quote. All his reviews were positive and his was the best price. He was able to come out a couple of weeks later and did the job spectacularly! Not only is he a professional, he is personable and easily explained to my untrain ears what he was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 13 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
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Find plumbers near you
Pure Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Plainfield · Aurora · Homer Glen · Shorewood