JC Plumbing & Rooter
BBB-accredited (A+) with one tech, Jose, named across nearly every review; water-heater is the clear specialty (36 of 100 analyzed mention it) and pricing repeatedly beats competitor quotes.
Why we're cautious
- 1-star report of a rude $335 shower-unclog quote with the call ended abruptly — a customer-service complaint to watch (1 of 100 reviews)
- Phone manner can turn abrupt — one caller was quoted $335 to unclog a shower drain and felt the call was cut off rudely (1 of 100 reviews)
To be fair
- Tankless/water-heater expertise is the signature strength — 36 of 100 reviews mention it, often warranty work with manufacturer coordination (cited in 3 of 100 reviews)
- Final bill often comes in at or below quote, beating other plumbers' estimates (cited in 3 of 100 reviews)
- Transparent, photo-documented diagnosis and clear communication of options (communication=12) (cited in 2 of 100 reviews)
“Very professional and quick.”
“The owner of this business does not respond to messages over a week that I left. I have been calling him each day to get some clarification on the water heater that he suggested me to buy from a supplier. I had called him many times each day, which is …”
We read 100 of 115 reviews · newest from Dec 2025 · BBB A+ accredited