FastPlumber near me

The 15 plumbers serving Richmond, ranked.

We track 60 plumbing companies working within 20 miles of Richmond and have read 3,942 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 41 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Richmond's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 35 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 34 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Albert Nahman Plumbing, Heating, and Cooling alone carries 3,374 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown RichmondHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,415 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Richmond →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Bay Area Plumbing BAP Inc.

Top pick24/7 per Google listing
5.0 (249 Google reviews) 17.6 mi from downtown Richmond
Our take — how we form it

Owner Ron earns a flawless 5★ across 90 analyzed reviews; fast_response cited 26x with sub-30-minute arrivals and fair_pricing called out — an honest, fast solo operator.

Rating mix — of the 15 reviews we analyzed249 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Exceptional speed — Ron showed up in under 30 minutes after a call, and within an hour for a leak; fast_response cited 26x (cited in 2 of 90 reviews)
  • Fair, transparent pricing — quick turnaround at a fair price, ordered a part to save the customer money (cited in 2 of 90 reviews)
  • Weekend/short-notice availability — came out on the weekend for a garage leak and helped head off other issues (cited in 1 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Great service! Ron showed up in less than 30 minutes after I called. Not only fixed what was needed, but he give me advice, and order a part for me to save me money. Ron (The Dutchman) is the only honest plumber in the Bay Area.”
Guillermo Gonzalez · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 90 of 249 reviews · newest from Dec 2024

(925) 395-0672
Full report →Website ↗
2

Big Smile Plumbing

Top pick24/7 per Google listing
5.0 (99 Google reviews) 12.1 mi from downtown Richmond
Our take — how we form it

Owner Rolando draws 89 of 90 reviews at 5 stars; fast_response cited 11x and weekend/emergency work confirmed, with sewer-lateral bids beating 3 competitors.

Rating mix — of the 15 reviews we analyzed99 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Rolando arrives fast and works same-visit — one caller got a quote and finished faucet job within an hour at 6pm (cited in 2 of 90 reviews)
  • Pricing beats competitors — sewer-lateral bid was significantly lower than three other bids; reasonable water-heater markup cited (cited in 3 of 90 reviews)
  • Weekend emergency capability confirmed — replaced a cast-iron pipe and patched walls over a Saturday-to-Sunday window (cited in 1 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Rolando was so sweet and amazing, and came to access the situation quickly. He was very understanding and helpful. He gave us tips on how to prevent any future cloggings as well! He was fast but the quality was amazing.”
abby b · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 90 of 99 reviews · newest from Dec 2024

(510) 999-8855
Full report →Website ↗
3

Oakland Rooter Plumbing

Top pick
4.9 (99 Google reviews)4.9 on Yelp (100) 13.3 mi from downtown RichmondNot a 24/7 shop
Our take — how we form it

4.9★/99 reviews with 97 of 100 sampled at 5★; fast_response cited 30x and fair_pricing 10x — free consults, sub-30-minute arrivals, and after-hours Sunday flood-prevention work.

Rating mix — of the 15 reviews we analyzed99 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • Fast free consults — Will showed up within 30 minutes for a no-charge quote and honored the quoted price even when the job ran long (cited in 2 of 100 reviews)
  • After-hours emergency commitment — worked past sunset on a Sunday to clear a driveway drain before a 7-day rain event (cited in 1 of 100 reviews)
  • Honest, reasonable pricing on big jobs — walked a customer through repipe options with thorough, well-informed and reasonable estimates (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Straightforward, honest and professional. Will showed up for the free consultation within 30 minutes from the time I called. He quoted me a fair price and explained the work that would get done -- promising that there will be no charge if they couldn't fix …”
Adi S. · ★★★★★ · Yelp · Dec 2025
The most critical take we found
“I called Oakland Rooter and Plumbing at 8:30am on Saturday morning because my smart toilet bidet had stopped flushing completely. Because it is a smart toilet, and only 6 months old, I wanted a professional to fix this issue. I made a point of telling them …”
Amy S. · ★★ · Yelp · Jun 2025

We read 100 of 99 reviews · newest from Dec 2025

(510) 479-1129
Full report →Website ↗
4

Golden Coast Plumbing and Rooter Inc

Top pick24/7 per Google listingSmall track record
4.9 (17 Google reviews)4.9 on Yelp (55) 13.3 mi from downtown Richmond
Our take — how we form it

Owner Joel posts 71 of 73 reviews at 5★ with fast_response cited 21x and pricing repeatedly called fairer than competitors; thin sample (17 Google reviews) is the only caution.

Rating mix — of the 15 reviews we analyzed17 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Comes out fast, often same day — responded within an hour on a leak and beat slower competitors who required separate estimate visits (cited in 2 of 73 reviews)
  • Transparent, lower pricing — quoted fair prices that beat companies trying to take advantage, with no upfront-estimate runaround (cited in 2 of 73 reviews)
  • Careful diagnostic workmanship — used a camera to pinpoint a leak and cut minimal drywall instead of the easy route (cited in 1 of 73 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Joel is amazing!!!! Smart, efficient and on time. Willing to get things done quickly and pretty great with communication and availability . We are so grateful for the work he's done on our water leak and we'd like to keep working with Golden Coast again!!!!!!”
Vivien Lou C. · ★★★★★ · Yelp · Dec 2024
The most critical take we found
“On June 24, 2023, I found water leaking from ceiling. I called them. After they fixed the water leak and left and charged me $450. But they left a big hole in the ceiling and left. And said they weren't responsible for patching the hole. Such an irresponsible …”
Xiaobing D. · ★ · Yelp · Jun 2023

We read 73 of 17 reviews · newest from Dec 2024 · BBB A+ accredited

(510) 467-9525
Full report →Website ↗
5

Pacific Plumbing Systems

Top pick
5.0 (62 Google reviews)4.3 on Yelp (42) 17.5 mi from downtown RichmondNot a 24/7 shop
Our take — how we form it

5★ Google over 62 reviews, BBB A+ accredited 28 years; tech Todd is named repeatedly for on-time, well-explained work, though parts can require a multi-day return trip.

Rating mix — of the 15 reviews we analyzed62 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • One reviewer was a no-show for a booked morning estimate and disputed the BBB-accredited claim on the company website (1 of 99 reviews)
  • Multi-day waits for parts — a shower cartridge and a 5-day/1-reschedule repair both required return visits (themeCounts.slow_response=3) (2 of 99 reviews)

To be fair

  • On-time, thorough service from tech Todd cited across many reviews (themeCounts.professional=46, fast_response=20) (cited in 4 of 99 reviews)
  • Faucet installs praised — efficient work, features explained, work area left spotless (12 faucet-repair mentions) (cited in 1 of 99 reviews)
  • Fair pricing on labor — fees called reasonable even when the manufacturer part itself was expensive (cited in 2 of 99 reviews)
What reviewers praise
“Todd from Pacific Plumbing Systems was responsive, prepared, thorough, friendly. The company seems to havegood employee retention, I've noticed - always a good sign.”
Dan Ezekiel · ★★★★★ · Google · Dec 2025
The most critical take we found
“Watch out for there extra $49 fee for going to Fremont, Dublin, Pleasanton and parts of Contra Costa County they lead you to believe it won't be charged if they do the job then they charge you for it. My personal opinion for this company is you can't trust …”
John H. · ★ · Yelp · Oct 2015

We read 99 of 62 reviews · newest from Dec 2025 · BBB A+ accredited

(510) 567-9501
Full report →Website ↗
6

Oakland Plumbing Experts

Top pickSmall track record
4.9 (37 Google reviews)4.8 on Yelp (64) 11.0 mi from downtown RichmondNot a 24/7 shop
Our take — how we form it

Scott earns 95 of 100 sampled reviews at 5★ and repeatedly talks callers through DIY fixes for free; one 2-star flags a no-show callback and pricey part after a return visit.

Rating mix — of the 15 reviews we analyzed37 total on Google
5★13
4★0
3★0
2★1
1★1

Why we're cautious

  • One 2-star reports a toilet repair that didn't hold, an unreturned callback for a week, and an expensive return-visit part — slow_response on the back end (1 of 100 reviews)
  • Follow-up can lag on return visits — one repair didn't hold, the callback went unanswered for a week, and a brand-name part ran expensive (1 of 100 reviews)

To be fair

  • Unusually honest — talks customers through phone fixes for free rather than charging a visit, even on Thanksgiving rush (cited in 2 of 100 reviews)
  • Quality workmanship with thorough cleanup — protects the work area and explains each step, sticking with a project until done right (cited in 2 of 100 reviews)
  • Squeezes in weekend emergencies — fit a desperate Sunday-morning caller into an already full schedule (cited in 2 of 100 reviews)
What reviewers praise
“All I can say is Wow! I woke up to no hot water so called Plumbing Plus. Great reviews and now I understand why. He answered the phone right away, immediately walked me through removing the water filter at the bottom of my tankless heater. Cleaned and replace …”
Marilyn L. · ★★★★★ · Yelp · Dec 2021
The most critical take we found
“So disappointed! Came quickly, seemed like a nice guy. He fiddled with our toilet for a few minutes and thought he might have solved the problem (running by itself every 20 mins.) Charged us the minimum fee for coming out $140, but offered to come back if it …”
Jeanne F. · ★★ · Yelp · Oct 2023

We read 100 of 37 reviews · newest from Dec 2021

(510) 323-9298
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (238 Google reviews)2.5 on Yelp (100) 11.8 mi from downtown Richmond
Our take — how we form it

Tech Rich drives a 4.9★/238-review headline with 20 fast_response mentions and after-hours sewer calls, but 31 of 100 sampled reviews are 1-star over dispatch and a quoted $8–10k sewer job.

Rating mix — of the 15 reviews we analyzed238 total on Google
5★4
4★1
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $8,000 charged for a 3.5-hour sewer job after a $10k quote; manager refused to budge citing the signed contract (1 of 100 reviews)
  • No-show on a stated 7-11pm emergency window, then cancelled near 11pm with attitude from dispatch (1 of 100 reviews)
  • Dispatch and customer service falter — an emergency window of 7-11pm ended in an 11pm cancellation, and a dispatcher was rude when a tech couldn't be located (2 of 100 reviews)

To be fair

  • Same-day and after-hours response is strong — tech Rich arrived in ~30 min and at 10pm on a Sunday for sewer backups (cited in 2 of 100 reviews)
  • Sewer and main-line diagnosis praised — technician and field supervisor explained options clearly on a backed-up main (cited in 2 of 100 reviews)
What reviewers praise
“We had a plumbing backup and subsequent leaking under our house which we wanted addressed quickly. We called Roto-Rooters and they sent their technician, Rick, out within a couple of hours. He was incredibly friendly, knowledgeable and professional. He …”
Jessie Xenakis · ★★★★★ · Google · Dec 2025
The most critical take we found
“Was told they'd arrive between 7-11pm; didn't show up and ended up canceling close to 11pm. Horrible service for an emergency situation with extremely poor customer service. Dispatcher gave me attitude when discussing the cancellation due to no technicians …”
Rhea A. · ★ · Yelp · Dec 2020

We read 100 of 238 reviews · newest from Dec 2020 · BBB A+ accredited

(510) 662-6584
Full report →Website ↗
8

Big Brothers Plumbing Inc

Caveats apply24/7 per Google listing
5.0 (151 Google reviews)4.5 on Yelp (39) 13.6 mi from downtown Richmond
Our take — how we form it

5★ across 151 reviews with 97 of 100 sampled at 5★; techs Jorge and Jesus drive fast_response (18) including a 15-minute 7:45pm toilet-flood save, but Yelp scheduling lapses recur.

Rating mix — of the 15 reviews we analyzed151 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Repeated communication failures on Yelp — ignored three replies to an emailed quote and never followed up after reading texts; two-week silence reported (2 of 100 reviews)
  • A ceiling leak 'fixed' on a Sunday was reported still leaking through an unrepaired hole on follow-up (1 of 100 reviews)
  • Email/text follow-up can go cold — customers report unanswered quote replies and being ghosted after sending photos (2 of 100 reviews)

To be fair

  • Genuinely shows up after-hours — arrived in 15 minutes at 7:45pm for a flooding toilet when five '24-7' companies wouldn't come (cited in 2 of 100 reviews)
  • Named techs Jorge and Jesus get repeat praise for clean, well-explained toilet and leak fixes (cited in 2 of 100 reviews)
What reviewers praise
“They did what they promised. Only one that came out same day.”
Farzad Mobin · ★★★★★ · Google · Dec 2024
The most critical take we found
“I can't believe the average rating is so high here. I've used them twice, both experiences were negative but I gave them a second shot hoping the first time was a fluke. No. Absolutely awful communication. They ignore three replies to their emailed quote …”
Ryan S. · ★ · Yelp · Dec 2024

We read 100 of 151 reviews · newest from Dec 2024 · BBB A+ accredited

(510) 269-0299
Full report →Website ↗
9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,600 Google reviews)2.5 on Yelp (100) 10.5 mi from downtown Richmond
Our take — how we form it

4.8★ across 2,600 reviews but 32 of 100 sampled are 1-star; named techs (Sayed, Heath) earn fast after-hours praise while pricing and dispatch draw the same complaints as the sister branch.

Rating mix — of the 15 reviews we analyzed2,600 total on Google
5★3
4★1
3★0
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $8,000 for a 3.5-hour sewer job after a $10k quote; manager held the customer to the signed contract (1 of 100 reviews)
  • No-show on a stated 7-11pm emergency window with a near-11pm cancellation and dispatcher attitude (1 of 100 reviews)
  • Dispatch and pricing complaints recur — a stated 7-11pm emergency window ended in an 11pm cancellation, and an $8k sewer quote was disputed (2 of 100 reviews)

To be fair

  • Strong after-hours emergency response — Sayed fixed an 8pm weekend issue in under 5 minutes; Heath responded on short notice to an overflowing toilet (cited in 2 of 100 reviews)
  • Same-day main-line and sewer work praised — sent someone same day with guaranteed work and clear options (cited in 2 of 100 reviews)
What reviewers praise
“Sayed did a very good and thorough job for our main line drain blockage. He was very communicative, and efficient and gave me different options on how I want to proceed. Will definitely have him again in case of any issues.”
varun agarwal · ★★★★★ · Google · Feb 2026
The most critical take we found
“Was told they'd arrive between 7-11pm; didn't show up and ended up canceling close to 11pm. Horrible service for an emergency situation with extremely poor customer service. Dispatcher gave me attitude when discussing the cancellation due to no technicians …”
Rhea A. · ★ · Yelp · Dec 2020

We read 100 of 2,600 reviews · newest from Feb 2026 · BBB A+ accredited

(510) 564-1214
Full report →Website ↗
10

Gladiator Rooter and Plumbing

Caveats apply24/7 per Google listing
4.6 (90 Google reviews)4.3 on Yelp (100) 18.7 mi from downtown Richmond
Our take — how we form it

4.6★/90 reviews with fast_response cited 24x and within-30-minute weekend arrivals, but 11 of 100 sampled are 1-star over a disputed $2,000 pipe job and an unresolved faucet leak.

Rating mix — of the 15 reviews we analyzed90 total on Google
5★7
4★0
3★1
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $2,000 for ~4 hours to replace a toilet-to-stack pipe that did not solve the leak — the real issue was sewer-lateral roots (1 of 100 reviews)
  • Installed faucet kept leaking after 3 visits; installer called it user error and declined to fix it (1 of 100 reviews)
  • Pricing and diagnosis disputes on bigger jobs — $2,000 (≈$500/hr) charged for a pipe swap that didn't fix the real problem (1 of 100 reviews)

To be fair

  • Very fast on emergencies — Victor arrived within 30 min on a weekend and Jorge within 90 min on a Saturday before Christmas (cited in 2 of 100 reviews)
  • Same-day sewer/clog response — came out same day on a lift-station sewage issue Roto-Rooter couldn't solve (cited in 2 of 100 reviews)
  • Beat competitor quotes on big jobs — did a main-water-line repair for less than half what others quoted at $7,000+ (cited in 1 of 100 reviews)
What reviewers praise
“I've used gladiator in the past. They dug a clean out for my house. They gave me a honest quote before working and I'm completely satisfied with their service.”
Gia S. · ★★★★★ · Yelp · Dec 2022
The most critical take we found
“I'm pretty pissed off with Gladiator's service. First they cut huge hole into ceiling to find the source of the leak. Not sure why they didn't cut pilot hole and use mirror or camera to see what's going on. Then they charge me $2000 to replace the pipe going …”
Don F. · ★ · Yelp · Nov 2021

We read 100 of 90 reviews · newest from Dec 2022

(510) 351-6700
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Mr. Rooter Plumbing of The Oakland-Berkeley Area

We'd call someone else first24/7 per Google listing
4.9 (1,299 Google reviews)2.0 on Yelp (100) 16.9 mi from downtown Richmond
Our take — how we form it

4.9★ Google headline masks a split reality: of 100 analyzed reviews 35 are 1-star, dominated by upsell, surprise-fee and bait-and-switch complaints around the $77 coupon.

Rating mix — of the 15 reviews we analyzed1,299 total on Google
5★6
4★0
3★0
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Bait-and-switch on the advertised $77 drain coupon — multiple reviewers quoted $279, $827 or a $45 dispatch fee instead (2 of 100 reviews)
  • Emergency upsell — pressured a Saturday-night customer to replace ALL pipes; two second opinions disagreed entirely (2 of 100 reviews)
  • Charged a diagnostic fee then never returned with the promised written estimate or callbacks (1 of 100 reviews)

To be fair

  • Quick weekend/emergency arrival when it goes well, and a manager who re-sent a second team after a botched job (cited in 2 of 100 reviews)
What reviewers praise
“Got the job done without too aggressive an upsale effort.”
Harrison Alter · ★★★★★ · Google · Dec 2025
The most critical take we found
“I called this company on 12/23/24; they changed my appointment two times. Finally, when the plumber, Josias Estrada, came without looking for a clean-out, He stated all the main lines were clogged and that he needed to remove both the toilets and snake from …”
Anthony .. · ★ · Yelp · Dec 2024

We read 100 of 1,299 reviews · newest from Dec 2024

(510) 957-9648
Full report →Website ↗
12

Albion Plumbing Rooter Inc - Plumber in Alameda, CA

We'd call someone else first24/7 per Google listingSmall track record
4.8 (22 Google reviews)2.0 on Yelp (100) 17.6 mi from downtown Richmond
Our take — how we form it

Google lists 4.8★ but the analyzed sample is 63% negative (59 of 100 are 1-star) with surprise_fees cited 13 times and expensive 12 — a deep red-flag pattern of upsell-on-emergency.

Rating mix — of the 15 reviews we analyzed22 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Repeated upsell-on-emergency pattern: quoted full pipe replacement during weekend crises that second opinions found unnecessary (3 of 100 reviews)
  • Coupon bait-and-switch: $77 advertised drain clean became $279, with a dispatch fee demanded on refusal (2 of 100 reviews)
  • Diagnostic/no-show failures: charged for a diagnostic but never returned with the promised written estimate (1 of 100 reviews)

To be fair

  • When the manager intervenes, a second crew can turn a botched job around (cited in 1 of 100 reviews)
  • Fast arrival on weekend/emergency calls (fast_response=16) (cited in 2 of 100 reviews)
What reviewers praise
“I've used Albion three times and I have had consistently had great customer service and work. They are very professional and easy to communicate with. I had a sink backup in one of my apartments and they were even able to squeeze me in same day. They take …”
M F · ★★★★★ · Google · Oct 2023
The most critical take we found
“I called this company on 12/23/24; they changed my appointment two times. Finally, when the plumber, Josias Estrada, came without looking for a clean-out, He stated all the main lines were clogged and that he needed to remove both the toilets and snake from …”
Anthony .. · ★ · Yelp · Dec 2024

We read 100 of 22 reviews · newest from Dec 2024

(510) 261-3339
Full report →Website ↗
13

Big Blue Plumbing

We'd call someone else first24/7 per Google listing
4.7 (573 Google reviews)3.1 on Yelp (100) 12.1 mi from downtown Richmond
Our take — how we form it

4.7★ across 573 reviews but 33% of sampled reviews are negative — slow_response (10) and surprise/expensive fees recur; multiple emergency appointments were cancelled last-minute.

Rating mix — of the 15 reviews we analyzed573 total on Google
5★4
4★0
3★0
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Emergency reliability is shaky — they cancelled an overnight water-heater-flood appointment via text, citing a scheduling change (1 of 100 reviews)
  • 5-week unresolved radiant-heat failure left a customer in a freezing house after a once-trusted relationship soured (1 of 100 reviews)
  • $85 estimate fee charged just to quote a routine tankless flush — surprise_fees signal (1 of 100 reviews)

To be fair

  • fast_response cited 14x — technicians like Nate arrive on time and courteous; one 8-hour first-day job earned praise (cited in 2 of 100 reviews)
  • Large-job workmanship praised — water/gas/sewer line replacements done extraordinarily well with clean sites (cited in 1 of 100 reviews)
What reviewers praise
“I can't say enough good things about this company. They are professional, friendly, efficient, and hard working. We have a pretty serious plumbing situation that will require more work, but on day one the team came out and worked their you-know-whats off for …”
Elisabeth B. · ★★★★★ · Yelp · Dec 2017
The most critical take we found
“Do not recommend. Horrible communication. I had to repeatedly call them back to get scheduling confirmations, which kept getting delayed. It is very clear that if I had not followed up, they never would have.”
Ryan Sit · ★ · Google · Dec 2024

We read 100 of 573 reviews · newest from Dec 2024

(510) 939-7870
Full report →Website ↗
14

Pro Rooter Inc

We'd call someone else first24/7 per Google listingSmall track record
4.1 (25 Google reviews)3.5 on Yelp (48) 18.0 mi from downtown Richmond
Our take — how we form it

Polarized 4.1★: of 63 analyzed reviews 20 are 1-star, driven by repeated no-shows and missed appointments, while 5-star reviews praise sewer/repipe work done well.

Rating mix — of the 15 reviews we analyzed25 total on Google
5★7
4★1
3★0
2★1
1★6

Why we're cautious

  • Pattern of no-shows: 7am appointment arrived 1.5 hrs late with no update; another booked 5pm appointment was a no-show then ghosted; a third never showed and never replied (4 of 63 reviews)
  • Surprise charge and incomplete work — agreed $300 became $400, and the sewage drain was still clogged afterward (1 of 63 reviews)
  • Quality complaints — a $500 connector repair left water pressure very low within a week (1 of 63 reviews)

To be fair

  • Strong sewer and repipe jobs when they show — same-day estimate, clean-out installed, length of front-yard sewer pipe replaced (themeCounts.workmanship=11) (cited in 2 of 63 reviews)
  • Some techs (Hector Jr., Richard) cited for fast, thorough, honest service — arrived within about an hour (cited in 2 of 63 reviews)
What reviewers praise
“Pro Rooter has helped me several times over the years and although calling a plumber...any plumber is expensive, Ely did very good work and was always very courteous. I don't feel that they were over-priced as compared to the quality of work. Ely and his crew …”
Richard Q. · ★★★★★ · Yelp · Dec 2011
The most critical take we found
“I wish I could give them zero stars. I called at 11pm to schedule an appointment for 7am. They confirmed and the appointment was set. 7:30 am and still no plumber. I called and all they told me was, he's on his way. No one ever called to give me an update. …”
Julia B. · ★ · Yelp · Dec 2009

We read 63 of 25 reviews · newest from Dec 2009 · BBB A+ accredited

(510) 670-1115
Full report →Website ↗
15

A T Weber Plumbing

We'd call someone else firstSmall track record
4.2 (30 Google reviews)4.3 on Yelp (100) 12.6 mi from downtown RichmondNot a 24/7 shop
Our take — how we form it

4.2★ HVAC-and-plumbing shop with 81 of 100 sampled at 5★ but 12 1-stars; slow_response (9) and rude phone handling recur, including a September deposit with no work by January.

Rating mix — of the 15 reviews we analyzed30 total on Google
5★4
4★1
3★1
2★1
1★8

Why we're cautious

  • Deposit taken in September, no work begun by January, with two no-show start dates — a deposit-without-delivery pattern (2 of 100 reviews)
  • Multiple reports of rude, dismissive phone staff (Jody, Christopher) who failed to call back (2 of 100 reviews)
  • Severe scheduling and callback failures — took a September deposit with no work started by January, missing two booked start dates (2 of 100 reviews)

To be fair

  • Strong on water-heater/HVAC and gas work — replaced heating systems and gas lines with informed, fairly-priced installs over an 18-year customer relationship (cited in 2 of 100 reviews)
  • Fast on combined sink/gas calls — arrived within 15 minutes of the scheduled time and rigged a temporary pilot-light fix to last the weekend (cited in 1 of 100 reviews)
What reviewers praise
“These guys are great! We had them replace the heating and cooling system in our 100 year-old house. From the first estimate to the final inspection, they kept us informed, answered all of our questions and did a great job. I would recommend them to anyone.”
Geo H. · ★★★★★ · Yelp · Dec 2017
The most critical take we found
“They have major scheduling issues. They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show. If you value …”
Geoff A. · ★ · Yelp · Dec 2020

We read 100 of 30 reviews · newest from Dec 2020

(510) 523-0628
Full report →Website ↗

Also serving Richmond — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

The Plumbing Ministry 4.5 (76 Google reviews) · San Leandro · 19.0 mi Call
Clement Plumbing Alameda CA 5.0 (12 Google reviews) · Alameda · 13.6 mi Call
Albert Nahman Plumbing, Heating, and Cooling 4.7 (3,374 Google reviews) · Berkeley · 8.1 mi Call
Discount Plumbing Rooter Services 4.9 (2,877 Google reviews) · Daly City · 18.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (2,583 Google reviews) · Walnut Creek · 19.2 mi Call
Heise's Plumbing 4.9 (1,606 Google reviews) · Daly City · 15.6 mi Call
Fast Water Heater Company 4.9 (1,452 Google reviews) · Richmond · 0.6 mi Call
Cabrillo Plumbing, Heating & Air 4.9 (1,179 Google reviews) · San Mateo · 14.0 mi Call
Rooter Hero Plumbing & Air of Martinez 4.8 (1,109 Google reviews) · Martinez · 14.1 mi Call
24/7 Rooter & Plumbing 4.7 (926 Google reviews) · Daly City · 14.8 mi Call
Advanced Plumbing & Drain 4.9 (719 Google reviews) · Daly City · 11.5 mi Call
Service Pros Plumbers, Inc. 4.9 (701 Google reviews) · Walnut Creek · 17.0 mi Call
Flow Masters Plumbing, Drain and Water Heater 4.9 (687 Google reviews) · Daly City · 16.9 mi Call
Absolute Plumbing And Drain 4.8 (524 Google reviews) · Martinez · 14.8 mi Call
Nak for Plumbing 4.9 (478 Google reviews) · Martinez · 14.1 mi Call
Genteel Plumbers 4.8 (407 Google reviews) · Daly City · 14.8 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (333 Google reviews) · Berkeley · 2.2 mi Call
Service Pros Plumbers, Inc. 4.9 (333 Google reviews) · Walnut Creek · 16.5 mi Call
L.J. Kruse Company 4.9 (275 Google reviews) · Berkeley · 6.9 mi Call
LeapFrog Plumbing, Inc 4.7 (241 Google reviews) · Walnut Creek · 16.3 mi Call
S Waters Plumbing 5.0 (237 Google reviews) · Vallejo · 12.7 mi Call
Drain Guardians 5.0 (230 Google reviews) · Walnut Creek · 16.6 mi Call
Honrath & Stacey Plumbing & Heating 4.9 (213 Google reviews) · Richmond · 1.8 mi Call
Pipe Spy 4.9 (198 Google reviews) · Berkeley · 9.5 mi Call
Superior Plumbing & Drain Cleaning Services 4.9 (171 Google reviews) · Berkeley · 0.6 mi Call
Avalon Services 5.0 (159 Google reviews) · Richmond · 3.7 mi Call
Wright Brothers Plumbing & Gas 4.8 (139 Google reviews) · Vallejo · 13.0 mi Call
Val Betti Plumbing 4.9 (132 Google reviews) · Richmond · 1.5 mi Call
Preferred Plumbing & Drain 4.3 (129 Google reviews) · Walnut Creek · 17.2 mi Call
Lifesaver Plumbing And Rooter 5.0 (127 Google reviews) · Richmond · 3.9 mi Call
Quality Plumbing & Drain Service 5.0 (123 Google reviews) · Daly City · 18.9 mi Call
Beastbay Plumbing 4.5 (93 Google reviews) · Vallejo · 15.8 mi Call
Oak Plumbing 5.0 (87 Google reviews) · Walnut Creek · 16.6 mi Call
Absolute Plumbing and Drain Walnut Creek 5.0 (81 Google reviews) · Walnut Creek · 16.9 mi Call
Afterglow Heating and Plumbing 4.9 (76 Google reviews) · Berkeley · 6.6 mi Call
Precision Flow Plumbing 4.8 (70 Google reviews) · Daly City · 15.3 mi Call
Plumbing & Rooter Service 4.9 (68 Google reviews) · Daly City · 17.5 mi Call
GTO. Plumbing and rooter 4.9 (64 Google reviews) · Berkeley · 1.6 mi Call
The Plumbing Two 4.9 (58 Google reviews) · Vallejo · 1.9 mi Call
Flow Pro Plumbing 5.0 (57 Google reviews) · Walnut Creek · 19.3 mi Call
Munoz services 4.9 (54 Google reviews) · Vallejo · 4.2 mi Call
Top Rated Plumbing & Remodeling 4.9 (37 Google reviews) · Vallejo · 15.6 mi Call
East Bay Plumbing Service 5.0 (33 Google reviews) · Richmond · 2.6 mi Call
AS PLUS PLUMBING CORP 5.0 (29 Google reviews) · Daly City · 16.4 mi Call
Smart Rooter & Plumbing 5.0 (27 Google reviews) · Vallejo · 4.2 mi Call

What reviewers complain about in Richmond

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Pacific Plumbing Systems — One reviewer was a no-show for a booked morning estimate and disputed the BBB-accredited claim on the company website
  • Oakland Plumbing Experts — One 2-star reports a toilet repair that didn't hold, an unreturned callback for a week, and an expensive return-visit part — slow_response on the back end
  • Roto-Rooter Plumbing & Water Cleanup — $8,000 charged for a 3.5-hour sewer job after a $10k quote; manager refused to budge citing the signed contract
  • Roto-Rooter Plumbing & Water Cleanup — No-show on a stated 7-11pm emergency window, then cancelled near 11pm with attitude from dispatch
  • Big Brothers Plumbing Inc — Repeated communication failures on Yelp — ignored three replies to an emailed quote and never followed up after reading texts; two-week silence reported
  • Big Brothers Plumbing Inc — A ceiling leak 'fixed' on a Sunday was reported still leaking through an unrepaired hole on follow-up
  • Roto-Rooter Plumbing & Water Cleanup — $8,000 for a 3.5-hour sewer job after a $10k quote; manager held the customer to the signed contract
  • Roto-Rooter Plumbing & Water Cleanup — No-show on a stated 7-11pm emergency window with a near-11pm cancellation and dispatcher attitude

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Richmond we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,415 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Belvedere Tiburon, Corte Madera, Crockett, El Sobrante, Hercules, Mill Valley, Pinole, Port Costa, Rodeo, San Pablo, San Quentin, Sausalito — this Richmond guide covers those areas.

Nearby city guides

San Rafael, CA · 46 plumbers · 8 miStinson Beach, CA · 31 plumbers · 15 miVallejo, CA · 42 plumbers · 16 miNovato, CA · 16 plumbers · 17 miDaly City, CA · 82 plumbers · 17 miAmerican Canyon, CA · 38 plumbers · 17 mi