Oakland Plumbing Experts
Plumber · Alameda, CA
Our verdict
Scott earns 95 of 100 sampled reviews at 5★ and repeatedly talks callers through DIY fixes for free; one 2-star flags a no-show callback and pricey part after a return visit.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Unusually honest — talks customers through phone fixes for free rather than charging a visit, even on Thanksgiving rush
1 cited review
“I needed my garbage disposal fixed ASAP for the Thanksgiving rush on my house so I called him, only to have him say "I hate to take your money for this" and proceeded to tell me exactly how to fix it.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Quality workmanship with thorough cleanup — protects the work area and explains each step, sticking with a project until done right
1 cited review
“He takes great pride in doing quality work and will stick with a project until it's done right. Scott takes great care to protect the work environment and clean up thoroughly when he is finished”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Squeezes in weekend emergencies — fit a desperate Sunday-morning caller into an already full schedule
1 cited review
“And all of this was from a desperate call I made on a Sunday morning and he squeezed me into his already very full schedule, much to the detriment of his sleep!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 2-star reports a toilet repair that didn't hold, an unreturned callback for a week, and an expensive return-visit part — slow_response on the back end
“He fiddled with our toilet for a few minutes... I called and emailed that we needed him to come back. No answer. Waited a week and tried again. He said his VM had broken (but email too?)”
Follow-up can lag on return visits — one repair didn't hold, the callback went unanswered for a week, and a brand-name part ran expensive
“He fiddled with our toilet for a few minutes... I called and emailed that we needed him to come back. No answer. Waited a week and tried again. He said his VM had broken (but email too?)”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“So disappointed! Came quickly, seemed like a nice guy. He fiddled with our toilet for a few minutes and thought he might have solved the problem (running by itself every 20 mins.) Charged us the minimum fee for coming out $140, but offered to come back if it still ran and not charge us the service fee, but just the cost of the new brand name part. Of course it still ran. I called and emailed that we needed him to …”
“I am always perplexed with understanding why businesses do not return calls, respond in a timely manner, or leave a message giving a time frame when one should expect a return call. And it is not your thing to return calls, why not just say: "We are very busy at this time and may be unable to return the call." At least, prospective customers will know and not have any expectations. My advice to small businesses - …”
Positive
“All I can say is Wow! I woke up to no hot water so called Plumbing Plus. Great reviews and now I understand why. He answered the phone right away, immediately walked me through removing the water filter at the bottom of my tankless heater. Cleaned and replace and all works! Wow - great save to another holiday weekend. Thank you!”
“Scott is skilled, honest, responsive and his prices are always more than fair. He's been a lifesaver in my journey of buying an older home with multiple plumbing issues, and I couldn't have gotten through the last few months without him.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2021.
Across platforms
Should you hire Oakland Plumbing Experts?
Best for
- Budget-conscious homeowners
Hire if
- You need clear communication and upfront explanations
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Oakland Plumbing Experts?
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Find plumbers near you
Oakland Plumbing Expertsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Richmond · Daly City · San Rafael