Pro Roto Plumbing
Plumber · San Mateo, CA · Open 24 hours per Google listing
Our verdict
Arrives fast, fixes problems other plumbers couldn't, but pricing fairness score is mysteriously zero—investigate before calling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers rate 5/5 and praise speed and efficiency, with multiple mentions of same-day or rapid response
2 cited reviews
“very professional, patient with all details, gave me confidence”
“cleared a plugged drain that another company failed at”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 of 5 reviewers specifically praise professional demeanor, clear communication, and transparency about capabilities and limitations
1 cited review
“very professional, patient with all details, gave me confidence”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Solves complex jobs: cleared drain another company failed at, completed sump pump and sewer line work to first-rate standard
1 cited review
“cleared a plugged drain that another company failed at”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Shows customer-first problem-solving: one plumber (Waldir) refused job outside his expertise and referred customer elsewhere
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness scored 0/100 despite zero negative reviews mentioning cost—this metric inconsistency suggests either missing complaint data or scoring error; verify pricing complaints on other platforms or request itemized quotes before committing
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I am thinking of replacing my current outdoor gas water heater as I haven’t made any maintenance for years. Brandon came over to check it out. He gave out a lot of details of how to choose, install and maintain a new one. He is very professional, so patient with all details and things I should pay attention to, which gave me the confidence in their services.”
“The plumber showed up right away to bid the job and explained what our options were. He completed the sump pump installation quickly and shared issues that came up with us. The work looks first rate. We highly recommend Pro Roto. Last year Pro Roto replaced our sewer line. This job was also completed quickly and well executed.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 87 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Pro Roto Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Pro Roto Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Stanford · Newark · Half Moon Bay · San Gregorio