A T Weber Plumbing
Plumber · Alameda, CA
Our verdict
4.2★ HVAC-and-plumbing shop with 81 of 100 sampled at 5★ but 12 1-stars; slow_response (9) and rude phone handling recur, including a September deposit with no work by January.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Strong on water-heater/HVAC and gas work — replaced heating systems and gas lines with informed, fairly-priced installs over an 18-year customer relationship
1 cited review
“from here on everything was excellent, the price was excellent, the service was excellent and the installation was perfect.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Fast on combined sink/gas calls — arrived within 15 minutes of the scheduled time and rigged a temporary pilot-light fix to last the weekend
1 cited review
“I had two problems -- a leaking sink and a gas heater whose pilot light would not stay lit... they had someone there within 15 minutes of the designated time... he quickly rigged a temporary fix to get me through the weekend -- and returned Monday morning with the correct part.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Deposit taken in September, no work begun by January, with two no-show start dates — a deposit-without-delivery pattern
“They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Multiple reports of rude, dismissive phone staff (Jody, Christopher) who failed to call back
“I called this place multiple times and left messages, but no one ever called back... Jody answered the phone and was immediately rude to me.”
Cited in 2 of the 100 reviews we analyzed.
Severe scheduling and callback failures — took a September deposit with no work started by January, missing two booked start dates
“They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show.”
Cited in 2 of the 100 reviews we analyzed.
Rude, dismissive phone handling reported — unreturned messages and a hostile dispatcher
“I called this place multiple times and left messages, but no one ever called back... Jody answered the phone and was immediately rude to me.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They have major scheduling issues. They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show. If you value your time, find a different company.”
“Please take a moment to read this before you select A.T. Weber for your plumbing work. I recently hired A.T. Weber to install a recirculating pump for my hot water system in my house. I reached out for an estimate because of the positive reviews on Yelp and I found the owner (who also did the on-site estimate) to be genuine, knowledgeable and friendly. I accepted their bid, although slightly higher than two …”
“We hired AT Weber to do the plumbing for our remodel and while the quality of their work ended up being pretty good, it took very close supervision on our part for that to be the case. I would suggest using ATWeber for clogged drains and leaky water heaters but not anything more involved than that. Here are a few of the problems they caused that we had to make them solve: Their worker installed a toilet in our Jack …”
Positive
“These guys are great! We had them replace the heating and cooling system in our 100 year-old house. From the first estimate to the final inspection, they kept us informed, answered all of our questions and did a great job. I would recommend them to anyone.”
“They've helped me with my sump pump, great service as they are professional and very responsive (especially with emailing).”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2020.
Across platforms
Should you hire A T Weber Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own A T Weber Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A T Weber Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Daly City · Richmond · San Rafael