Caccia Home Services
Plumber · San Mateo, CA
Our verdict
Expert craftsmen who communicate clearly and show up fast, but pricing fairness concerns deserve investigation before the emergency call.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional workmanship and attention to detail across multiple job types—all 5 reviews praise clean, efficient, professional installations and repairs
1 cited review
“took the time to explain the work and answer all questions”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive communication throughout the job—reviewers consistently mention detailed explanations, coordination updates, and text notifications about arrival times
2 cited reviews
“took the time to explain the work and answer all questions”
“text notifications so you know when appointment time is”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Friendly, positive demeanor under pressure—multiple plumbers noted for maintaining professionalism even during difficult or time-intensive jobs
2 cited reviews
“text notifications so you know when appointment time is”
“took the time to explain the work and answer all questions”
Thorough cleanup and follow-through—reviews mention impeccable cleanup, paperwork handling with city, and polishing finishing details
1 cited review
“took the time to explain the work and answer all questions”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scores 0/100 despite 4.9/5 Google rating with 2091 reviews—suggests potential hidden costs, surprise charges, or billing disputes not captured in visible reviews. Verify pricing transparency before emergency dispatch.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Jaime and Hector were my plumbers today, and they did an excellent job. Jaime replaced the valves in both bathrooms and the kitchen sink, as well as the shower faucets and trim, while Hector replaced the toilet. They were both very friendly, professional, and took the time to explain the work and answer all of my questions so we were on the same page throughout the process. Jaime also provided helpful advice and …”
“Joseph test my fire suppression today and he really knows plumbing! He was courteous and notified everyone that we will hear an alarm but not to worry as he was testing the system. He also cleaned up afterwards and handled all the paperwork with the city. I value and trust the expertise of Caccia Home Services.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,091 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
Caccia Home Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Daly City · Half Moon Bay · Stanford · San Gregorio