Advanced Plumbing & Drain
Plumber · Daly City, CA · Open 24 hours per Google listing
Our verdict
4.9★ Google, 719 reviews, BBB A+ accredited; professional=46 and workmanship=16 dominate 100 analyzed reviews, but 1-star ratio of 6% and 1 no-show complaint warrant attention.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
professional theme in 46 of 100 analyzed reviews — by far the top theme signal; workmanship cited in 16.
1 cited review
“I love this company! They are responsive, professional, and fairly priced. I've enjoyed working with Aaron on multiple projects—he is friendly, reliable, and takes the time to explain what he's doing.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Weekend and holiday emergency response confirmed; technician arrived on-site within 5 minutes in one case.
1 cited review
“I had a very stressful plumbing emergency and I googled plumbers near me and asked for a plumber 'right now'... Jill at the dispatch said she might have someone in the area and sure enough Alex Fernandez was in the area and arrived on site within 5 minutes which was amazing!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing and communication praised across multiple reviews; upfront quotes and pre-job explanation noted.
2 cited reviews
“Alex did a quick fix at a fair price so that we could celebrate Christmas that day.”
“I love this company! They are responsive, professional, and fairly priced. I've enjoyed working with Aaron on multiple projects—he is friendly, reliable, and takes the time to explain what he's doing.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show on two consecutive appointments without communication — small but a repeat failure pattern per 1 reviewer.
“They are not timely and they are flakey. I requested service from 3-5pm and they didn't show up because they had an emergency. Understandable, I rescheduled. However, they just didn't show up to the second rescheduled time and they didn't contact me.”
1 documented no-show/reschedule failure: technician missed two scheduled appointments without contacting customer.
“They are not timely and they are flakey. I requested service from 3-5pm and they didn't show up because they had an emergency. Understandable, I rescheduled. However, they just didn't show up to the second rescheduled time and they didn't contact me.”
1 review cites a $1,450 quote for a gutter pipe replacement described as grossly overpriced; surprise_fees flagged once.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I struggled deciding whether to write this update, and ultimately decided to do so because as a homeowner, I'd like to see honest reviews to help me when needed. I initially was very happy with the service. Brian (may he RIP) was a nice guy and fixed my shower mixer, installed a new showerhead, new kitchen faucet, and new garbage disposal. The caulking done in the bathroom was somewhat sloppy, but I overlooked …”
“BEWARE!!!! This company took advantage of my 95 yr old mother!! Owner well aware of the situation! My sisters husband did a Yelp and clearly the owner went to Yelp to dispute like if he had NO IDEA of the post nor did the owner bother to check the name of customer on file!! WATCH OUT for this company the values they state are just blowing smoke" just out to make MONEY!!!! I am sure he will remove this awell!!! Funny …”
“Stay Away from Advanced Plumbing - Unprofessional, Overpriced, and Exploitative My grandparents needed a simple gutter pipe replacement, and I called Advanced Plumbing to get a quote. Ron Kapah, the representative who came out, had the audacity to quote us at an outrageous $1,450. To add insult to injury, he tore the curtain of the window while inspecting the pipe and didn't even bother to apologize, hoping I …”
Positive
“We had an issue late Sunday afternoon with our kitchen sink. We called their service, and they arrived promptly early Monday morning. The technician was knowledgeable, courteous, and thorough. He explained the problem and showed us how to prevent future issues: avoid putting too much food in the garbage disposal, and run hot water with detergent once a week to help prevent clogs. I highly recommend this company!”
“Aaron gets an A for amazing. Awesome. Amiable. We will use Advanced if we ever have a plumbing need, and you should, too. Responsive on the phone. Quick appointment slot. Communicative when he was arriving. Love that I found this company!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Advanced Plumbing & Drain?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Advanced Plumbing & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Advanced Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Daly City · Richmond · San Rafael · Stinson Beach