FastPlumber near me

The 15 plumbers serving Cincinnati, ranked.

We read 2,534 reviews across Google, Yelp and BBB for the 39 plumbers serving Cincinnati — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 29 of the 39 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Cincinnati's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 31 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 30 of the 39 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Kennedy Plumbing Services of Erlanger — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown CincinnatiHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,396 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Cincinnati

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Gregory's Plumbing

Top pick24/7 per Google listing
4.8 (182 Google reviews)4.3 on Yelp (6) 5.6 mi from downtown Cincinnati

4.8 stars from 182 reviews — fast_response cited 51 times, weekend emergency dispatch confirmed, final invoice matches quote, and camera inspection included for drain work.

Rating mix — of the 15 reviews we analyzed182 total on Google
513
40
30
21
11

What reviewers keep saying

  • Weekend/after-hours emergency response confirmed in 12 of 100 analyzed reviews (themeCounts.weekend_or_emergency=12); arrived within 30 min of after-hours call in 1 case. (cited in 3 of 100 reviews)
  • fast_response=51 across 100 analyzed reviews; callback within 10 minutes and same-day scheduling documented multiple times. (cited in 3 of 100 reviews)
  • Price matches quote, camera inspection included on drain jobs, no upsell pressure — 3 reviews document straight fix vs. competitor who pushed unnecessary $6k replacement. (cited in 3 of 100 reviews)

What reviewers complain about

  • 4 of 100 analyzed reviews mention slow_response — not all calls result in immediate dispatch. (1 of 100 reviews)
What reviewers praise
Jacob was fantastic! He showed up right on time, was very friendly, and acted professionally throughout the whole visit. Jacob patiently listened to our questions and explained everything clearly, even while we watched him work. He took great care fixing our …
laurie lowery · ★★★★★ · Google · Dec 2025
The most critical take we found
Neither After i Could not get a hold of them for my annual services I looked them up online and It looks like they are closed for business Disappointed Did not see that coming
christine l. · · Yelp · Nov 2024

We read 100 of 182 reviews · newest from Dec 2025

2

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (6,725 Google reviews) 4.6 mi from downtown Cincinnati

1-Tom-Plumber: 96 of 100 analyzed reviews are 5-star with 0.846 consistency — fast_response in 9 reviews and same-day service in 8; 2 recent 1-star reviews allege drain cleaning results failed within 14 days with no warranty support.

Rating mix — of the 15 reviews we analyzed6,725 total on Google
512
40
30
20
13

Why we're cautious

  • No-warranty policy on drain cleaning: same blockage returned in under 2 weeks, manager Joe declined to honor work, only offered a sub-standard discount (1 of 100 reviews)
  • Drain cleaning work may not hold — $400 job recurred within 14 days with no warranty backup; company offered only a partial discount on a repeat visit (1 of 100 reviews)

To be fair

  • 96% positive sentiment across 100 reviews with workmanship theme in 17 — techs consistently praised for clean jobsites, transparent explanations, and matching the bidding tech to the install tech (cited in 3 of 100 reviews)
  • Same-day and after-hours service reliably delivered — honored same-day when 2 competing companies failed to show, including midnight repair on a holiday (cited in 2 of 100 reviews)
  • Water heater installs praised by multiple customers — same tech provides estimate and performs work, completed same day with full explanation of ongoing maintenance (cited in 3 of 100 reviews)
What reviewers praise
Our 85 year old home has old steel pipes. I was draining dishwater from kitchen sink and water pouring out the basement ceiling. My husband ran upstairs to see what I had done. An hour later (now midnight) he had sawed thru back of under-sink cabinetry and …
Angie Baby · ★★★★★ · Google · Feb 2026
The most critical take we found
Don’t waste your money!
Jennifer Johnson · · Google · Jun 2026

We read 100 of 6,725 reviews · newest from Feb 2026

3

Jolly Plumbing | Drains | Heating | Air

Top pick24/7 per Google listing
4.8 (3,657 Google reviews) 12.1 mi from downtown Cincinnati

4.8 stars across 3,657 reviews with 89 of 91 analyzed rated 5-star; themeCounts.professional=57 and fast_response=15 signal a consistently high-quality experience across plumbing, HVAC, and drain work.

Rating mix — of the 15 reviews we analyzed3,657 total on Google
514
40
31
20
10

What reviewers keep saying

  • Same-day dispatch confirmed in 9 reviews; sewer backup resolved within 24 hours in at least 1 cited case (themeCounts.fast_response=15) (cited in 3 of 91 reviews)
  • Technicians consistently walk customers through repair options before starting work — cited explicitly in tankless water heater and re-pipe jobs (themeCounts.workmanship=15) (cited in 3 of 91 reviews)
  • Pricing cited as reasonable or very reasonable in 8 reviews mentioning cost (serviceMentions.plumber-cost=8, cheap-plumber=5); financing options available for large jobs (cited in 3 of 91 reviews)

What reviewers complain about

  • 1 review flags slow response and 1 flags pricing as expensive — both isolated signals in 91 reviews analyzed, but worth noting for high-urgency jobs (1 of 91 reviews)
What reviewers praise
Jolly has done a great job with every service we have needed. We recently had a pipe crack under our house causing water to seep up into our basement and Jolly was able to get somebody out to us right way that same day. Tyler, Blake and Gavin did a tremendous …
Caleb Mitchener · ★★★★★ · Google · Jan 2026
The most critical take we found
Jolly Plumbing installed a sewer liner in my house in January, 2026. They used an excavator for several days to drill the hole in my driveway and inside my garage door. I would recommend that you NOT allow them to leave the excavator on your property when not …
Tiffany Massman · ★★★ · Google · May 2026

We read 91 of 3,657 reviews · newest from Jan 2026 · BBB A+ accredited

Worth a look — with caveats

Real strengths, but read the concerns first
4.9 (4,963 Google reviews)2.8 on Yelp (61) 2.8 mi from downtown Cincinnati

4.9 stars across 4,963 Google reviews but 100-review sample reveals 26% one-star ratings and reviewConsistency=0.226 — repeated pattern of aggressive same-day replacement upsells and second opinions revealing unnecessary work across 3+ negative reviews.

Rating mix — of the 15 reviews we analyzed4,963 total on Google
55
40
30
20
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Second-opinion savings documented at $4,300: AC diagnosed as needing full replacement (no repair option offered) — competitor found no leak, added coolant for $250. Pattern repeated across 3 negative reviews (3 of 100 reviews)
  • Coupon/pricing dispute: 1-star reviewer reports company refused all service after customer mentioned an Angie's List coupon, calling it deceptive (1 of 100 reviews)
  • Repeated upsell-to-replacement pattern: 3 of 12 analyzed reviews describe being told repairs are impossible and full unit replacement is required, only to find repairs costing a fraction of the quote from a competitor (3 of 100 reviews)

To be fair

  • Fast dispatch confirmed in multiple reviews: Saturday morning water heater thermostat replaced in under 2 hours (themeCounts.fast_response=11 across 100 reviews) (cited in 2 of 100 reviews)
  • Technicians praised for thoroughness and long-duration jobs — 10-hour kitchen plumbing job completed same day with sustained quality per 1 of 12 analyzed reviews (cited in 1 of 100 reviews)
  • Scheduling and communication logistics strong — reminders sent, arrival times communicated, quick appointments available per 1 of 12 analyzed reviews (cited in 1 of 100 reviews)
What reviewers praise
We had a major plumbing issue in the kitchen. Technicians Charlie and Logan spent 10 hours completing the job. Even on hour 10 they were upbeat, friendly and finished the job perfectly. Great Techs, great company!
Jeanne Palanci · ★★★★★ · Google · Feb 2026
The most critical take we found
I called Schneller Knochelmann when my furnace stopped working. The technician told me it could be repaired, but strongly pushed replacing the entire unit instead. They used aggressive same-day sales tactics, saying the quoted price was only valid that day. …
Dana B · · Google · Jan 2026

We read 100 of 4,963 reviews · newest from Feb 2026

5

Eco Plumbers, Electricians, and HVAC Technicians

Caveats apply24/7 per Google listing
4.9 (3,513 Google reviews)1.7 on Yelp (9) 16.5 mi from downtown Cincinnati

Eco Plumbers Cincinnati (4.9★, 3,513 reviews, BBB A+) — 85 of 100 sampled reviews are 5-star with themeCounts.professional=53, but 3 reviewers document aggressive upsells ($3,800 sump pump, $3,000+ drain repair), appointment no-shows, and an Ohio AG complaint.

Rating mix — of the 15 reviews we analyzed3,513 total on Google
57
41
32
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling. (1 of 100 reviews)
  • 1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300. (1 of 100 reviews)
  • Appointment reliability issues reported by 2 reviewers — AI support line gave vague postponement notice with no proactive outreach; booking a simple drain clean resulted in missed 4-hour window twice. (2 of 100 reviews)

To be fair

  • Large crew capability for complex underground drainage projects — Phillip and 3-person crew replaced an underground drainage system in one multi-day project, praised for 110% work ethic and property care. (cited in 1 of 100 reviews)
  • Technicians take time to present options without pressure — Wyatt assessed an electrical issue, presented options without upselling, and completed same-day; Elijah also flagged for not pushing add-ons. (cited in 2 of 100 reviews)
  • Gas line leak detection and repair with follow-up — David identified a second leak at the gas meter the homeowner was unaware of; fast_response cited in 6 of 100 reviews. (cited in 1 of 100 reviews)
What reviewers praise
Wyatt was amazing to deal with. We had no idea what to expect and were silently worried about the cost of our electrical issue. Wyatt put us at ease. He quickly assessed and then explained what was wrong. There was no up selling, just here are your options . …
Amy Kreamelmeyer · ★★★★★ · Google · Jan 2026
The most critical take we found
Booked a simple drain cleaning yesterday around 2 p.m. Was notified that they couldn't meet a FOUR HOUR WINDOW as they scheduled at that time. Was given a sob story about some people might have backed up sewage, so for some reason they could not hone their …
Bruce C. · · Yelp · Jun 2025

We read 100 of 3,513 reviews · newest from Jan 2026 · BBB A+ accredited

6

Benjamin Franklin Plumbing of Cincinnati

Caveats apply24/7 per Google listing
4.8 (2,084 Google reviews)2.3 on Yelp (26) 1.0 mi from downtown Cincinnati

4.8★ on 2,084 reviews with 82% 5-star but 14% negative sentiment; strong technician expertise praised across 16 fast_response mentions, tempered by 5 expensive complaints and overpriced quote reports.

Rating mix — of the 15 reviews we analyzed2,084 total on Google
54
40
30
21
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Diagnostic accuracy concerns: one tech diagnosed water heater rebuild at $1,200 without touching the unit; actual problem was electrical and cost $0 to identify independently (1 of 100 reviews)
  • Overpriced diagnostics and quotes: reviewer charged $700+ for faucet + installation after tech arrived with no tools; another quoted $1,200 for water heater rebuild that required $45 in parts (3 of 100 reviews)

To be fair

  • Technician expertise cited specifically: power vent replacement in under 30 minutes; frozen pipe and sump pump diagnosis over two consecutive days; garbage disposal troubleshooting with explanation (cited in 3 of 100 reviews)
  • fast_response theme in 16 of 100 analyzed reviews; same-day scheduling mentioned 5 times (cited in 2 of 100 reviews)
What reviewers praise
Cole did an excellent job troubleshooting our garbage disposal problem and installing a new one. He checked everything carefully and explained what he did and why. We would definitely like to have him come for any future repairs or installs.
Pat Garifalos · ★★★★★ · Google · Mar 2026
The most critical take we found
Zero percent recommend. Just got charged $60 dollars as a service fee for a 2 minute consultation/quote for a water heater replacement that was outrageously overpriced. Go with another company.
Laurie A. · · Yelp · Nov 2022

We read 100 of 2,084 reviews · newest from Mar 2026

7

Halpin Plumbing Inc

Caveats apply
4.9 (1,163 Google reviews)3.8 on Yelp (20) 12.7 mi from downtown CincinnatiNot a 24/7 shop

4.9-star shop with 1,163 reviews; workmanship=26 and fast_response=19 in 100 analyzed, but 4 one-star Yelp reviews cite bait-and-switch pricing, surprise estimate fees, and a rude receptionist.

Rating mix — of the 15 reviews we analyzed1,163 total on Google
511
40
30
21
13

Why we're cautious

  • Yelp 1-star: charged $45 estimate fee without disclosure; reviewer was told no charge when they asked; reviewer refused to pay and immediately disputed. (1 of 100 reviews)
  • Yelp 1-star: 'Bait and switch' — work done with no itemization, bill arrived with no statement of services; reviewer links company to a second business (JPH Property Investments). (1 of 100 reviews)
  • 3 Yelp 1-star reviews cite expensive and surprise billing — $45 charged for an estimate callers explicitly asked to be free; one received an inflated quote 10x DIY cost. (3 of 100 reviews)

To be fair

  • Upfront pricing praised explicitly — one reviewer saved $1,500 vs. Apollo Home for a water heater repair; Charlie and Caleb 'upfront with pricing, no surprises'. (cited in 2 of 100 reviews)
  • fast_response=19 in 100 reviews; emergency sewage backup on a Saturday evening handled promptly by Charlie and Jake. (cited in 2 of 100 reviews)
  • workmanship=26 across 100 reviews; water heater leaking on two-hour notice resolved quickly after identifying over-pressurized water line. (cited in 2 of 100 reviews)
What reviewers praise
Luke and Joe came back less than a week after installing a water heater that was now leaking. They quickly figured out that the water pressure was way too high, and were able to quickly replace the pressure regulator to fix the problem, very affordably. They …
Douglas Jose · ★★★★★ · Google · Mar 2026
The most critical take we found
Bait and switch. They came out to do an estimate, never give ,e a price and then socked me an expensive bill when they did very very little work. Would not provide a statement of services or any type of itemization (because they did almost nothing). Scam. …
Ellen S. · · Yelp · Sep 2016

We read 100 of 1,163 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

Apollo Home

We'd call someone else first24/7 per Google listing
4.9 (15,822 Google reviews)2.0 on Yelp (100) 8.8 mi from downtown Cincinnati

Apollo Home holds 4.9 stars on 15,822 Google reviews but 45 of 100 analyzed are 1-star; surprise_fees cited 8 times, slow_response 7 times, and multiple reviewers describe being sent a salesperson instead of a plumber.

Rating mix — of the 15 reviews we analyzed15,822 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Wax ring replacement billed at $430 (after membership discount) — reviewer calculates ~$350+ in labor for a 1-hour job; another review cites $3,000 water heater quote with $628 heater cost at Home Depot (2 of 100 reviews)
  • After-hours caller promised a plumber in the morning — a salesman arrived with a 2-week wait quote; actual plumber found for 1/3 the price same day from another county per 1 of 12 reviews (1 of 100 reviews)
  • reviewConsistency=0.073 is the lowest signal in this batch — rating distribution is nearly bimodal (45 one-star vs 46 five-star in 100 analyzed), suggesting polarized service quality (2 of 100 reviews)

To be fair

  • Deep technical expertise: Nate fixed a slab leak that another company misdiagnosed, navigating 2 extra rooms cautiously before finding the source per 1 of 12 reviews (cited in 1 of 100 reviews)
  • Sump pump installation praised as fully professional; both technicians Jesse and Matthew answered all questions per 1 of 12 reviews (cited in 1 of 100 reviews)
What reviewers praise
We had the best experience with Apollo! They were absolutely fantastic and did exactly what they said they’d do. This was our first time using Apollo and we will definitely be repeat customers. Everyone we talked to was great! Very professional and answered …
Heather J · ★★★★★ · Google · Feb 2026
The most critical take we found
After completing a plumbing repair totaling over $500, which I was fine with, they proceeded to charge an extra $200 just to spend 15 minutes snaking a floor drain. Will never, ever use them again.
Emory S. · · Yelp · Dec 2025

We read 100 of 15,822 reviews · newest from Feb 2026 · BBB A+ accredited

9

HELP Plumbing, Heating, Cooling and Drains

We'd call someone else first24/7 per Google listing
4.8 (9,078 Google reviews)2.2 on Yelp (100) 13.4 mi from downtown Cincinnati

4.8★ across 9,078 reviews but internal sample splits 49 five-star vs 43 one-star — Yelp reviewers flag overcharging and cancelled appointments while Google skews strongly positive.

Rating mix — of the 15 reviews we analyzed9,078 total on Google
54
40
31
20
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Cancelled appointments and unreturned calls reported: reviewer charged for annual maintenance plan then could not cancel after no-show; another reviewer reports staff being 'rude' (2 of 100 reviews)
  • Review consistency score 0.071 — among the lowest possible; nearly equal count of 1-star (43) and 5-star (49) reviews in 100-review sample signals highly inconsistent technician quality (2 of 100 reviews)
  • Pricing complaints dominate negative reviews: plumber-cost mentioned in 44 of 100 analyzed reviews; expensive theme in 10; reviewers report quotes far above competitors (AC unit $4,500 vs $1,200 elsewhere) (3 of 100 reviews)

To be fair

  • Weekend and holiday emergency coverage documented: tech arrived July 4th weekend when no other company was available, per review evidence (cited in 1 of 100 reviews)
  • fast_response theme cited in 13 of 100 analyzed reviews; same-day service mentioned in 8 (cited in 2 of 100 reviews)
What reviewers praise
JJ was my advanced field tech who chauffeured me around on a ride-a-long. We went to this customers home to diag a condensers unit that was frozen over in frigid, icey conditions and although we encountered some complications like a language barrier and more …
Shawan DeBerry-Payne · ★★★★★ · Google · Feb 2026
The most critical take we found
I would give them minus 1 star if I could. I wrote a previous review on here but somehow it magically disappeared. Inept Service Tech,not on time, no quote, no detailed invoice and a 350.00 charge for a drain that stopped right back up 2 days later. Their …
Michael M. · · Yelp · Dec 2022

We read 100 of 9,078 reviews · newest from Feb 2026 · BBB A+ accredited

10

Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

We'd call someone else first24/7 per Google listing
4.7 (7,070 Google reviews)1.8 on Yelp (100) 19.1 mi from downtown Cincinnati

4.7★ across 7,070 reviews but 55 of 100 sampled are 1-star; surprise fees cited in 4 reviews, slow response in 13, and pricing complaints dominate with 52 plumber-cost mentions.

Rating mix — of the 15 reviews we analyzed7,070 total on Google
53
40
30
20
112

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise fees pattern: 4 of 100 reviews cite unexpected charges (themeCounts.surprise_fees=4); one case documents $94 trip charge for tech who arrived without the part, then $882 flat-rate quote. (1 of 100 reviews)
  • Escalating estimates documented: $4,000 initial estimate for a drain issue, crew dug a hole, declared wrong diagnosis, then revised to $17,900+ to continue — customer lost $600 of $2,000 deposit. (1 of 100 reviews)
  • Agreement reversal: tech verbally offered $287 + augering deal, then company called next day refusing to honor it and quoted $1,065 power-wash with no guarantee. (1 of 100 reviews)

To be fair

  • Diagnosis quality praised in 3-star and 5-star reviews: $100 service/diagnosis fee rated as fair value, with accurate pinpointing of complex HVAC/plumbing issues. (cited in 2 of 100 reviews)
  • Burst pipe repair under a 135-year-old house completed in a day and a half with camera diagnosis and full cleanup; maintenance contract holders report consistent satisfaction. (cited in 1 of 100 reviews)
What reviewers praise
Review long overdue as I have been a T&G customer and monthly member for over 2+yrs now. Simply our every technician has been phenomenal. I've used plumbing and heating. And soon I'll use the electrical service. Every technician has been informative, …
Toriano Franklin · ★★★★★ · Google · Mar 2026
The most critical take we found
They came out to do a repair on my furnace at one of my rental properties. I only had them come out because my usual guy was unavailable. His price to repair was over $8,000.00. Insane! I ended up waiting for my guy to go out. He replaced my furnace for …
Michael T. · · Yelp · Dec 2025

We read 100 of 7,070 reviews · newest from Mar 2026

11

Arlinghaus Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.8 (6,881 Google reviews)2.1 on Yelp (71) 18.8 mi from downtown Cincinnati

Arlinghaus Plumbing Heating & Air has 6,881 Google reviews at 4.8 stars but a polarized 63/26 five-to-one-star split (reviewConsistency 0.207); 33% negative sentiment driven by pricing complaints and repeated scheduling cancellations.

Rating mix — of the 15 reviews we analyzed6,881 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Technician reassembled shower valve incorrectly twice, then insisted incorrect handle orientation was 'the only way' — cartridge quoted at $500 when retail price is $20 (1 of 100 reviews)
  • Installation crew left exposed gap in vinyl siding and scrap metal/screws on floor with a toddler in the home (1 of 100 reviews)
  • Pricing structure described as 'deceiving' — advertised $89 drain service became $217–$1,100 after plumber arrived and diagnosed without basic inspection steps (1 of 100 reviews)

To be fair

  • Installation and workmanship praised for attention to detail by multiple reviewers (cited in 2 of 100 reviews)
  • Same-day consultation arranged and technicians knowledgeable on HVAC and plumbing options (cited in 1 of 100 reviews)
What reviewers praise
Extremely professional, knowledgeable, and efficient. Could not be happier with our new install. Not only is it a noticeable difference in comfort, but the technicians that installed it had incredible attention to detail ensuring the unit inside the home and …
corey sharp · ★★★★★ · Google · Mar 2026
The most critical take we found
Pricing structure is deceiving. We called with a clogged kitchen sink and were told $89. We ourselves had already tried clearing the p-trap and snaking the branch pipe before having them come out. We asked if it could be the main line. The plumber walks in, …
Lindsey H · · Google · Feb 2026

We read 100 of 6,881 reviews · newest from Mar 2026 · BBB A+ accredited

12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (5,160 Google reviews)2.7 on Yelp (100) 16.2 mi from downtown Cincinnati

4.8★ across 5,160 reviews but 35% negative sentiment in sample of 100 — fast_response=19 and same-day service praised widely, yet 8 reviews flag overpricing and 2 cite hidden fees.

Rating mix — of the 15 reviews we analyzed5,160 total on Google
54
41
31
21
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • surprise_fees: tech quoted one scope then charged for unrelated services without prior approval — customer charged $600 for work not in original estimate (1 of 100 reviews)
  • poor_workmanship cited: valve replacements still leaking after 4 hours of work; tech needed customer's own ladder, left toilet leaking the next day (1 of 100 reviews)
  • Hostile phone support documented: customer service rep yelled at caller and hung up when existing complaint was escalated (1 of 100 reviews)

To be fair

  • fast_response theme in 19 of 100 analyzed reviews; same-day plumber mentioned 11 times including holiday and weekend calls (cited in 3 of 100 reviews)
  • Sewer line work praised in 11 reviews; complex multi-sleeve jobs handled end-to-end with cleanup crew and repair crew coordinated (cited in 2 of 100 reviews)
  • Technician-level quality scores high when matched with the right tech — individual techs (Warren, Payton, AJ) cited by name for thorough work and clean jobsites (cited in 3 of 100 reviews)
What reviewers praise
A basement sewer line flood was not something we expected to happen. The sewer line was scoped and 5 support sleeves were installed. Problem fixed. Everyone (supervisor, cleanup crew and pipe repair) were professional, knowledgeable, respectful and very …
Sharon Crowe · ★★★★★ · Google · Mar 2026
The most critical take we found
Do not call Roto Rooter, unless you have done research on your plumbing problem yourself. I called to have them unclog a toilet that a plunger couldn't take care of and the plumber tried to tell me they had to pull the toilet and when I suggested they run …
Ashley D. · · Yelp · Dec 2008

We read 100 of 5,160 reviews · newest from Mar 2026 · BBB A+ accredited

13

Schneller Knochelmann Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.9 (3,558 Google reviews) 13.0 mi from downtown Cincinnati

Exceptionally responsive emergency service with stellar workmanship—they'll dispatch quickly for burst pipes and handle complex jobs methodically, though pricing feedback is limited.

Rating mix — of the 5 reviews we analyzed3,558 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,558 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews consistently praise responsiveness and speed of service; one reviewer notes they were 'incredibly responsive during the heatwave' and another mentions 'expedient' resolution of a plumbing issue. (cited in 2 of 5 reviews)
  • 4 of 5 reviews highlight superior workmanship and attention to detail—from meticulous furnace installation in one day to complex sewer line replacement with camera equipment and multi-phase planning. (cited in 3 of 5 reviews)
  • 5 of 5 reviewers explicitly recommend the company and praise professionalism and ethics; one reviewer (non-customer) noted Dylan's 'professionalism, clear communication, and willingness to help — even without earning the sale.' (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
John McGarr and the Schneller Knochelmann HVAC team are awesome! We used them for our home HVAC needs and refer our mortgage clients to them and they are first class. I don't hesitate to refer folks to them. They are professional, ethical, knowledgeable, and …
Ken Prost · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,558 reviews · newest from May 2026

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (2,293 Google reviews)2.7 on Yelp (100) 12.4 mi from downtown Cincinnati

National chain with 4.8★ on 2,293 reviews but 28 of 100 analyzed are 1-2 star; strong for drain and sewer work with same-Sunday scheduling, but pricing complaints dominate negative reviews (expensive theme in 10 reviews).

Rating mix — of the 15 reviews we analyzed2,293 total on Google
53
41
31
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unauthorized charges: reviewer charged $600 for toilet unclog after tech said he would not proceed beyond original $600 estimate — work performed was not the originally diagnosed issue (1 of 100 reviews)
  • Pricing above market: $370 charge to snake a house drain; reviewer documented paying $600 to unclog a toilet that was not the original issue; multiple reviewers cite feeling overcharged (3 of 100 reviews)
  • Dispatcher conduct issues: one reviewer told to 'quit calling because they were too busy'; slow_response theme in 6 of 100 reviews (2 of 100 reviews)

To be fair

  • Sunday and holiday scheduling available: reviewer scheduled between 8-10am Thanksgiving morning; another got service within 1 hour on Sunday morning (cited in 3 of 100 reviews)
  • Persistent drain and sewer clearing: tech snaked 50ft of drain line through multiple attempts on Thanksgiving; resolved 'extreme difficulty' kitchen drain other companies couldn't clear (cited in 2 of 100 reviews)
What reviewers praise
Matt was very professional, he explained the plumbing diagnosis and what was needed to repair the issue. What was amazing is Matt didn't treat you like a dollar sign, but he actually cared about my situation and made sure to provide alternatives for future …
Marna Oliphant · ★★★★★ · Google · Feb 2026
The most critical take we found
Do not call Roto Rooter, unless you have done research on your plumbing problem yourself. I called to have them unclog a toilet that a plunger couldn't take care of and the plumber tried to tell me they had to pull the toilet and when I suggested they run …
Ashley D. · · Yelp · Dec 2008

We read 100 of 2,293 reviews · newest from Feb 2026 · BBB A+ accredited

15

Arlinghaus Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.9 (1,788 Google reviews)2.1 on Yelp (71) 13.5 mi from downtown Cincinnati

4.9 Google stars on 1,788 reviews but 100 analyzed shows 29 one-star and reviewConsistency=0.163 — expensive theme cited 7 times, slow_response 11 times; faucet cartridge quoted $500 when part costs $20, and installation crews left safety hazards.

Rating mix — of the 15 reviews we analyzed1,788 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • HVAC installation crew stayed until 9:30 PM (vs. promised 5 PM), left scrap metal and screws on floor with a toddler in home, and left a gap in vinyl siding exposing home to water infiltration. (1 of 100 reviews)
  • Faucet cartridge quoted at $500 when a plumbing supply store confirmed part costs $20; handle put on incorrectly twice, confirmed wrong by tech on second visit — poor_workmanship cited in 1 review. (1 of 100 reviews)
  • Business refused service for a repeat customer's gas furnace citing 'business' status — inconsistent service policy flagged in 1 review. (1 of 100 reviews)

To be fair

  • Multi-trade capability (HVAC, plumbing, electrical) with consultation available on Sundays and installations scheduled next-day — weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
  • Pipe burst after freeze handled with responsive scheduling — got customer in a day earlier than a competing company. (cited in 1 of 100 reviews)
  • Water heater installation by Maurice included identifying and correcting prior piping issues not in original scope — floor protection used. (cited in 1 of 100 reviews)
What reviewers praise
I would highly recommend Arlinghaus for HVAC replacement! We took advantage of their free furnace promotion to have our AC and furnace replaced. Lonnie did a fantastic job during the consultation, providing me with options and helping me understand what …
Patrick Quinn · ★★★★★ · Google · Feb 2026
The most critical take we found
Called about service on a simple gas furnace and they flat out told me that they would not come to look at it. They claimed the reason for refusal of work is that we are a business. They have been here twice in the past to service other furnaces. Times have …
Jon T. · · Yelp · Dec 2022

We read 100 of 1,788 reviews · newest from Feb 2026 · BBB A+ accredited

Also serving Cincinnati — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

A+ Plumbing 4.9 (1,076 Google reviews) · Independence · 12.3 mi Call
1-Tom-Plumber 5.0 (1,062 Google reviews) · Cincinnati · 19.1 mi Call
Mr. Rooter Plumbing of Greater Cincinnati 4.7 (908 Google reviews) · Cincinnati · 18.3 mi Call
Blue Chip Plumbing 4.9 (796 Google reviews) · Fairfield · 19.9 mi Call
Schlueter Plumbing - The No Nonsense Plumber 4.8 (673 Google reviews) · Cincinnati · 14.9 mi Call
Five Star Home Services Cincinnati 4.8 (592 Google reviews) · Cincinnati · 12.2 mi Call
DBS Plumbing Solutions 5.0 (517 Google reviews) · Georgetown · 11.9 mi Call
Fayette Heating & Air 4.9 (412 Google reviews) · Erlanger · 18.5 mi Call
SMITHY'S PLUMBING 4.7 (370 Google reviews) · Cincinnati · 10.9 mi Call
Triple Crown Plumbing 5.0 (306 Google reviews) · Independence · 14.9 mi Call
Richardson Plumbing 4.6 (221 Google reviews) · Erlanger · 19.9 mi Call
AA Plumbing 4.3 (180 Google reviews) · Fairfield · 19.6 mi Call
Calla Plumbing 4.8 (133 Google reviews) · Cincinnati · 18.8 mi Call
Mr. Rooter Plumbing of Butler and Warren Counties 4.8 (128 Google reviews) · Fairfield · 19.1 mi Call
TJ's Plumbing Installation and Repair 4.9 (118 Google reviews) · Independence · 17.6 mi Call
Neiheisel Plumbing Inc. 4.7 (106 Google reviews) · Erlanger · 16.8 mi Call
Topshell Plumbing 5.0 (91 Google reviews) · Erlanger · 14.1 mi Call
Just Water Heaters 5.0 (89 Google reviews) · Cincinnati · 13.5 mi Call
H C Dunbar Plumbing 4.9 (56 Google reviews) · Independence · 17.4 mi Call
Precision Plumbing & Construction 5.0 (25 Google reviews) · Independence · 17.1 mi Call
24/7 Emergency Plumber Cincinnati 4.8 (17 Google reviews) · Cincinnati · 9.5 mi Call
Kennedy Plumbing Services of Erlanger 3.8 (9 Google reviews) · Erlanger · 18.8 mi Call
Tomlin Plumbing Co 5.0 (6 Google reviews) · Erlanger · 17.2 mi Call
Signature Plumbing 5.0 (2 Google reviews) · Erlanger · 17.8 mi Call

What reviewers complain about in Cincinnati

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • 1-Tom-PlumberNo-warranty policy on drain cleaning: same blockage returned in under 2 weeks, manager Joe declined to honor work, only offered a sub-standard discount
  • Schneller Knochelmann Plumbing, Heating & Air ConditioningSecond-opinion savings documented at $4,300: AC diagnosed as needing full replacement (no repair option offered) — competitor found no leak, added coolant for $250. Pattern repeated across 3 negative reviews
  • Schneller Knochelmann Plumbing, Heating & Air ConditioningCoupon/pricing dispute: 1-star reviewer reports company refused all service after customer mentioned an Angie's List coupon, calling it deceptive
  • Eco Plumbers, Electricians, and HVAC Technicians1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling.
  • Eco Plumbers, Electricians, and HVAC Technicians1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300.
  • Benjamin Franklin Plumbing of CincinnatiDiagnostic accuracy concerns: one tech diagnosed water heater rebuild at $1,200 without touching the unit; actual problem was electrical and cost $0 to identify independently
  • Halpin Plumbing IncYelp 1-star: charged $45 estimate fee without disclosure; reviewer was told no charge when they asked; reviewer refused to pay and immediately disputed.
  • Halpin Plumbing IncYelp 1-star: 'Bait and switch' — work done with no itemization, bill arrived with no statement of services; reviewer links company to a second business (JPH Property Investments).

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Cincinnati we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,396 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Addyston, Alexandria, Amelia, Batavia, Bellevue, California, Camp Dennison, Cleves, Covington, Dayton, Erlanger, Fairfield, Fort Thomas, Ft Mitchell, Hooven, Independence, Latonia, Loveland, Maineville, Mason, Melbourne, Miamitown, Miamiville, Milford — this Cincinnati guide covers those areas.

Nearby city guides