A+ Plumbing
Plumber · Independence, KY · Open 24 hours per Google listing
Our verdict
4.9 stars across 1,076 reviews with BBB A+ accredited; Christmas Eve emergency answered in 20 minutes but 1-star reviewer had supply lines rupture 10 days after installation with refusal to remedy.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast scheduling confirmed in 8 reviews; Christmas Eve emergency responded in 20 minutes per 1 reviewer
1 cited review
“They were able to get us scheduled quickly and showed up right on time. Super personable and respectful throughout the whole visit. Fast, friendly, and knowledgeable — highly recommend!”
Cited in 2 of the 90 reviews we analyzed — 1 cited review not excerpted here.
Multi-tech teams handle full-day multi-room jobs efficiently; 34 of 90 reviews cite professionalism
Cited in 2 of the 90 reviews we analyzed.
Competitive pricing on water line and larger jobs; middle quote among 3 bids with extras like seed and hay included
Cited in 2 of the 90 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review: supply lines installed by A+ ruptured 10 days later causing water damage; company refused contact after customer disputed charge
“Just 10 days later, I awoke to a ruptured supply line in our half bath that had caused water damage to the floor and the ceiling in the finished basement below.”
Red flag
1-star review: charged more than double original quote; company denied having quote records and refused to honor price
Cited in 1 of the 90 reviews we analyzed.
2 reviews cite rescheduling issues; one 4-star customer was rescheduled on before work was completed
“I gave 4 instead of 5 because they rescheduled on me. The men who came out were great. I haven't had my pump replaced yet but I would trust them to do the work. The price seems high but I won't really know until I get another quote.”
Keep it in proportion: these concerns are cited in 3 of the 90 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“No respect for other people's time. I have waited 6 hrs. and 4 hours over 2 separate days for a Water pressure valve. Go elsewhere. Poor communication.”
“We had a great experience with Maximum Plumbing in 2024 installing our water heater. We hoped that the good experiences would continue under new A+ ownership, but alas that was not to be. In August, 2025 we engaged A+ to install a water softener and replace all sink and toilet shutoff valves and supply lines in the house (18 in total). We thought the work had been completed as promised. Just 10 days later, I awoke …”
“Took two weeks to get a hold of someone in charge, ended up being the owner who refused to follow through on service plan despite being already being paid for it. This is after spending several months trying to get a hot water heater fixed that was still under warranty, but instead of repairing it they just kept sending new technicians who said they would be in contact but never did. By far the worst plumbing …”
Positive
“Technicians were professional, informative and considerate. Let us know when they would me making loud noises such as drilling. Accommodated our needs to access bathrooms while the worked. Replaced removed items from under sink cabinets and our closet. They were efficient and worked well as a team. They accomplished multiple jobs in multiple areas of our home in one day.”
“Both Brennan and Jeremiah were efficient, effective and energetic to complete our faucet system. They clearly explained what was needed to fix the issues we were having. The work was done professionally and the suggestions to properly maintain all the systems was appreciated.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire A+ Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own A+ Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A+ Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hebron · Cincinnati · Kenton