Arlinghaus Plumbing Heating & Air Conditioning
Plumber · Cincinnati, OH · Open 24 hours per Google listing
Our verdict
4.9 Google stars on 1,788 reviews but 100 analyzed shows 29 one-star and reviewConsistency=0.163 — expensive theme cited 7 times, slow_response 11 times; faucet cartridge quoted $500 when part costs $20, and installation crews left safety hazards.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Cincinnati, OH · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Multi-trade capability (HVAC, plumbing, electrical) with consultation available on Sundays and installations scheduled next-day — weekend_or_emergency=5 in 100 reviews.
1 cited review
“Lamar was amazing! Very professional and personable. He listened to all my concerns and answered all of my questions. He managed to get my installation scheduled for the next day and did the consultation on a Sunday.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Pipe burst after freeze handled with responsive scheduling — got customer in a day earlier than a competing company.
1 cited review
“We had a pipe burst after the freeze. Arlinghaus plumbing was responsive. Was able to get us in a day earlier than another company. Communication was great. Jake did a great job.”
Water heater installation by Maurice included identifying and correcting prior piping issues not in original scope — floor protection used.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
HVAC installation crew stayed until 9:30 PM (vs. promised 5 PM), left scrap metal and screws on floor with a toddler in home, and left a gap in vinyl siding exposing home to water infiltration.
Cited in 1 of the 100 reviews we analyzed.
Red flag
Faucet cartridge quoted at $500 when a plumbing supply store confirmed part costs $20; handle put on incorrectly twice, confirmed wrong by tech on second visit — poor_workmanship cited in 1 review.
“Originally here to fix a shower leak. Was told the cartridge to fix it would cost $500 alone. Plumber put the temperature control valve back together wrong so I didn't have hot water in the shower. I called a local plumbing supply company and was told the cartridge was $20.”
Red flag
Business refused service for a repeat customer's gas furnace citing 'business' status — inconsistent service policy flagged in 1 review.
Cited in 1 of the 100 reviews we analyzed.
expensive theme cited 7 times in 100 reviews; faucet cartridge quoted $500 (part costs $20 per supply store); kitchen faucet replacement quoted $732-$863 for a job competitors charged $75 for.
“Originally here to fix a shower leak. Was told the cartridge to fix it would cost $500 alone. Plumber put the temperature control valve back together wrong so I didn't have hot water in the shower. I called a local plumbing supply company and was told the cartridge was $20.”
1 more cited review
“I wanted to replace kitchen faucet on 11/22/2022. Option1 to replace standard Kitchen faucet supplied by owner service charged total 863.30 dollars. This is an outrageous pricing, I am very disappointed how the company over charge for one hour job compare to other plumber that I hired charged 75.00 dollars the same job.”
slow_response cited 11 times in 100 reviews — pattern of delayed scheduling and appointment window management issues.
“Originally here to fix a shower leak. Was told the cartridge to fix it would cost $500 alone. Plumber put the temperature control valve back together wrong so I didn't have hot water in the shower. I called a local plumbing supply company and was told the cartridge was $20.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called about service on a simple gas furnace and they flat out told me that they would not come to look at it. They claimed the reason for refusal of work is that we are a business. They have been here twice in the past to service other furnaces. Times have certainly changed in service industries.”
“I wanted to replace kitchen faucet on 11/22/2022. The employee name Grody came to look and estimated to replace with 2 options. Option1 to replace standard Kitchen faucet supplied by owner service charged total 863.30 dollars. Option 2 replaced standard kitchen faucet single handle L/spray service charged 732.58 dollars. This is an outrageous pricing, I am very disappointed how the company over charge for one …”
“I am only giving this company a 1-star rating because that is as low as I could go. I wouldn't recommend Arlinghaus Plumbing Heating and Air to anyone. My son worked for this company for roughly a year and was let go on a Friday, after calling in late that previous Monday, due to car trouble. We have reason to believe that the real reason he was fired is because he had mentioned leaving the company and going …”
Positive
“I would highly recommend Arlinghaus for HVAC replacement! We took advantage of their free furnace promotion to have our AC and furnace replaced. Lonnie did a fantastic job during the consultation, providing me with options and helping me understand what system would be best for our home. He even addressed specific concerns and requests as part of our quote. Steve did a great job during installation as well. He and …”
“What can I say? I’m extremely impressed! Arlinghaus is a reputable company that is professional in every aspect of Service. I haven’t seen this in years. I definitely recommend them and will have them service my heating and air again. This company is a breath of fresh air. Thank you so much. My technician Chris was very thorough and wonderful to have in my home.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Google 4.9★ across 1,788 reviews vs. Yelp showing multiple 1-star reviews in evidence — sharp pricing and workmanship complaints skew heavily toward Yelp reviewers; gap suggests platform-selective feedback pattern.
Should you hire Arlinghaus Plumbing Heating & Air Conditioning?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Arlinghaus Plumbing Heating & Air Conditioning?
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