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The 15 plumbers serving Hamilton, ranked.

We read 1,285 reviews across Google, Yelp and BBB for the 28 plumbers serving Hamilton — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 17 of the 28 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Hamilton's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 21 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 17 of the 28 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Apollo Home alone carries 15,822 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown HamiltonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,102 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Hamilton →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Ken Neyer Plumbing

Top pick
4.9 (863 Google reviews) 19.8 mi from downtown HamiltonNot a 24/7 shop
Our take — how we form it

Ken Neyer Plumbing (Fairfield) holds 4.9 stars on 863 reviews — same-day water heater replacement with unit on the van, transparent upfront pricing confirmed by multiple reviewers, and Nathan, Doug, and Dre each praised by name.

Rating mix — of the 5 reviews we analyzed863 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 863 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day water heater replacement with unit stocked on the vehicle — called 12/26, Nathan arrived same day with a replacement (cited in 1 of 5 reviews)
  • Consistent upfront pricing with no pressure — August and Noah explained cost before starting; Doug and Brandon walked customer through scope without high-pressure upsell (cited in 2 of 5 reviews)
  • Pre-arrival text with tech photo, confirmation emails, and next-day appointment availability cited across 3 of 5 reviews (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Amazing service! Really care about the customer’s concerns & needs. Spends the time needed to educate & attend to issues. No high pressure sales. Good pricing.Thank you Doug & Brandon! UPDATE 3/3: Can’t say enough great things about this company & Doug and …”
Heather Mckernan · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 863 reviews · newest from Mar 2026

(513) 353-3311
Full report →Website ↗
2

Blue Chip Plumbing

Top pick
4.9 (796 Google reviews) 8.6 mi from downtown HamiltonNot a 24/7 shop
Our take — how we form it

4.9 stars across 796 reviews; all 5 analyzed are 5-star with professional theme in 4 of 5 — after-hours emergency sewer and plumbing service confirmed, with within-1-hour arrival noted for water heater install.

Rating mix — of the 5 reviews we analyzed796 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 796 reviews so far. Treat this as a first read.

What reviewers keep saying

  • After-hours emergency dispatch confirmed in 2 of 5 reviews: sewer break resolved with after-hours technician; another emergency job handled with accommodating late-notice scheduling (cited in 2 of 5 reviews)
  • Within-1-hour arrival for water heater installation cited explicitly in 1 of 5 reviews (cited in 1 of 5 reviews)
  • Transparent pricing: competitor charged $400 just to diagnose; Blue Chip gave fair price and fixed same day within a few hours (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Cameron with Blue Chip was excellent! Had a cracked P-trap in a tight crawl space and he went in with no hesitation to help us identify the problem. He gave us a fair price and got it fixed same day within a few hours! A competitor tried to charge me $400 to …”
Daniel Stanescu · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 796 reviews · newest from Feb 2026

(513) 941-4010
Full report →Website ↗
3

Schlueter Plumbing - The No Nonsense Plumber

Top pick24/7 per Google listing
4.8 (673 Google reviews)4.6 on Yelp (11) 10.6 mi from downtown Hamilton
Our take — how we form it

Schlueter posts 4.8★ across 673 reviews with 87 of 94 analyzed being 5-star; fast_response cited 18 times and same-day appointments confirmed repeatedly, but 2 reviews flag high pricing and 1 cites poor workmanship after a sink still leaked post-visit.

Rating mix — of the 15 reviews we analyzed673 total on Google
5★12
4★1
3★0
2★1
1★1

Why we're cautious

  • Bathroom sink still leaking after company left — 3-star review citing poor workmanship; inconsistent pricing explanation to one customer ($538 job with two contradictory reasons given) (2 of 94 reviews)
  • 2 reviews cite expensive pricing — toilet repair deemed 'quite expensive' and one customer charged $538, told conflicting reasons (flat rate vs. hourly) (2 of 94 reviews)

To be fair

  • themeCounts.fast_response=18 and same-day service confirmed in 12 reviews; Christmas Day diagnosis within 2 hours of calling cited in one review (cited in 3 of 94 reviews)
  • themeCounts.workmanship=16; Craig presented 3 options for a leaking toilet and installed a new one same day; returned within 2 hours on a Saturday at no charge for a gas union tightened post-install (cited in 2 of 94 reviews)
  • Fair pricing noted in 5 reviews; returned to fix post-install gas smell at no charge (cited in 2 of 94 reviews)
What reviewers praise
“After having a new water heater installed in mid-January, I recently noticed a natural gas smell from around the water heater. I closed the gas valve at the water heater and called Schlueter Plumbing on a Saturday. They arrived within 2 hours to tightened …”
Jim Collins · ★★★★★ · Google · Mar 2026
The most critical take we found
“They did show up. The simple problem was fixed. However I was charged excessively for the job. They saw a huge house & tried to take advantage of me. My father was a master contractor. He could have fixed this in less than an hour. I was charged $538. Because …”
Jacqueline Sells · ★★ · Google · Jan 2026

We read 94 of 673 reviews · newest from Mar 2026

(513) 970-6874
Full report →Website ↗
4

Nieman Plumbing

Top pick
4.8 (512 Google reviews) 8.4 mi from downtown HamiltonNot a 24/7 shop
Our take — how we form it

Nieman Plumbing posts 4.8★ across 512 reviews with all 5 analyzed being 5-star; high-tech camera scoping equipment cited, crew cleared a multi-week floor drain backup in under an hour, and Friday same-day dispatch with advance call-ahead confirmed.

Rating mix — of the 5 reviews we analyzed512 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 512 reviews so far. Treat this as a first read.

What reviewers keep saying

  • themeCounts.fast_response=1 but same-day dispatch on a Friday confirmed with plumber calling ahead when en route; crew cleared a drain backup within 1 hour of arrival using camera scope (cited in 2 of 5 reviews)
  • themeCounts.communication=2 and workmanship=2; Michael kept customer anxiety low by narrating camera scope findings in real time; team cleaned up 'better than expected' post-job (cited in 2 of 5 reviews)
  • Repeat-customer pattern visible: 'I have used Niemann in the past and always satisfied' — valve leak plus under-sink repair both completed to satisfaction in single visit (cited in 1 of 5 reviews)

What reviewers complain about

  • 1 of 5 reviews notes pricing felt 'a little pricey' for main line clearing — reviewer acknowledges 'you get what you pay for' but flags cost as a consideration (1 of 5 reviews)
What reviewers praise
“We called to clear out our main line which recently had a small backup. Chris is who we dealt with. He explained the situation well and took extra steps that a previous plumber did not. I appreciated the info and felt good about what was done. I did feel …”
Jason Henry · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 512 reviews · newest from Feb 2026

(513) 851-5588
Full report →Website ↗
5

Dupps Plumbing, Inc.

Top pick
4.8 (319 Google reviews) 4.7 mi from downtown HamiltonNot a 24/7 shop
Our take — how we form it

4.8 stars across 319 reviews; all 5 analyzed reviews are 5-star with same-day dispatch confirmed in 2 of 5 reviews — contractor-preferred for remodel work cited explicitly; emergency faucet repair completed after 6:30 PM.

Rating mix — of the 5 reviews we analyzed319 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 319 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day service confirmed in 2 of 5 reviews, including a same-afternoon dispatch for urgent indoor plumbing and an outdoor spigot leak fixed same-day with work extending past 6:30 PM (cited in 2 of 5 reviews)
  • Used exclusively by at least one Cincinnati-area contractor for all remodel work over many years with zero problems reported (cited in 1 of 5 reviews)
  • Technicians explain findings and next steps clearly: leak source identified within 3 hours of morning call with follow-up advice given on-site (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I had an urgent plumbing problem. I called Dupps one morning and they sent a plumber to my house the same afternoon. The plumber was very knowledgeable, professional, and helpful. He fixed my plumbing problem. I would recommend Dupps Plumbing and I will call …”
Carrie Setser · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 319 reviews · newest from Feb 2026

(513) 299-2104
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
6

Eco Plumbers, Electricians, and HVAC Technicians

Caveats apply24/7 per Google listing
4.9 (3,513 Google reviews)1.7 on Yelp (9) 10.3 mi from downtown Hamilton
Our take — how we form it

Eco Plumbers Cincinnati (4.9★, 3,513 reviews, BBB A+) — 85 of 100 sampled reviews are 5-star with themeCounts.professional=53, but 3 reviewers document aggressive upsells ($3,800 sump pump, $3,000+ drain repair), appointment no-shows, and an Ohio AG complaint.

Rating mix — of the 15 reviews we analyzed3,513 total on Google
5★7
4★1
3★2
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling. (1 of 100 reviews)
  • 1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300. (1 of 100 reviews)
  • Appointment reliability issues reported by 2 reviewers — AI support line gave vague postponement notice with no proactive outreach; booking a simple drain clean resulted in missed 4-hour window twice. (2 of 100 reviews)

To be fair

  • Large crew capability for complex underground drainage projects — Phillip and 3-person crew replaced an underground drainage system in one multi-day project, praised for 110% work ethic and property care. (cited in 1 of 100 reviews)
  • Technicians take time to present options without pressure — Wyatt assessed an electrical issue, presented options without upselling, and completed same-day; Elijah also flagged for not pushing add-ons. (cited in 2 of 100 reviews)
  • Gas line leak detection and repair with follow-up — David identified a second leak at the gas meter the homeowner was unaware of; fast_response cited in 6 of 100 reviews. (cited in 1 of 100 reviews)
What reviewers praise
“Wyatt was amazing to deal with. We had no idea what to expect and were silently worried about the cost of our electrical issue. Wyatt put us at ease. He quickly assessed and then explained what was wrong. There was no up selling, just here are your options . …”
Amy Kreamelmeyer · ★★★★★ · Google · Jan 2026
The most critical take we found
“Booked a simple drain cleaning yesterday around 2 p.m. Was notified that they couldn't meet a FOUR HOUR WINDOW as they scheduled at that time. Was given a sob story about some people might have backed up sewage, so for some reason they could not hone their …”
Bruce C. · ★ · Yelp · Jun 2025

We read 100 of 3,513 reviews · newest from Jan 2026 · BBB A+ accredited

(513) 342-8502
Full report →Website ↗
7

Halpin Plumbing Inc

Caveats apply
4.9 (1,163 Google reviews)3.8 on Yelp (20) 15.6 mi from downtown HamiltonNot a 24/7 shop
Our take — how we form it

4.9-star shop with 1,163 reviews; workmanship=26 and fast_response=19 in 100 analyzed, but 4 one-star Yelp reviews cite bait-and-switch pricing, surprise estimate fees, and a rude receptionist.

Rating mix — of the 15 reviews we analyzed1,163 total on Google
5★11
4★0
3★0
2★1
1★3

Why we're cautious

  • Yelp 1-star: charged $45 estimate fee without disclosure; reviewer was told no charge when they asked; reviewer refused to pay and immediately disputed. (1 of 100 reviews)
  • Yelp 1-star: 'Bait and switch' — work done with no itemization, bill arrived with no statement of services; reviewer links company to a second business (JPH Property Investments). (1 of 100 reviews)
  • 3 Yelp 1-star reviews cite expensive and surprise billing — $45 charged for an estimate callers explicitly asked to be free; one received an inflated quote 10x DIY cost. (3 of 100 reviews)

To be fair

  • Upfront pricing praised explicitly — one reviewer saved $1,500 vs. Apollo Home for a water heater repair; Charlie and Caleb 'upfront with pricing, no surprises'. (cited in 2 of 100 reviews)
  • fast_response=19 in 100 reviews; emergency sewage backup on a Saturday evening handled promptly by Charlie and Jake. (cited in 2 of 100 reviews)
  • workmanship=26 across 100 reviews; water heater leaking on two-hour notice resolved quickly after identifying over-pressurized water line. (cited in 2 of 100 reviews)
What reviewers praise
“Luke and Joe came back less than a week after installing a water heater that was now leaking. They quickly figured out that the water pressure was way too high, and were able to quickly replace the pressure regulator to fix the problem, very affordably. They …”
Douglas Jose · ★★★★★ · Google · Mar 2026
The most critical take we found
“Bait and switch. They came out to do an estimate, never give ,e a price and then socked me an expensive bill when they did very very little work. Would not provide a statement of services or any type of itemization (because they did almost nothing). Scam. …”
Ellen S. · ★ · Yelp · Sep 2016

We read 100 of 1,163 reviews · newest from Mar 2026

(513) 790-6985
Full report →Website ↗
8

Mr. Rooter Plumbing of Greater Cincinnati

Caveats apply24/7 per Google listing
4.7 (908 Google reviews)3.2 on Yelp (25) 7.1 mi from downtown Hamilton
Our take — how we form it

4.7-star franchise with 908 reviews but reviewConsistency=0.461 — 15 one-star reviews in 100 analyzed; online scheduling praised, but sewer pipe installation failure and botched toilet repair are documented multi-visit failures.

Rating mix — of the 15 reviews we analyzed908 total on Google
5★7
4★0
3★0
2★1
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Sewer pipe installed incorrectly, yard dug up 3 times over multi-year period; pipe disconnected again while under warranty; promised camera inspection 'never happened' after week of calling. (1 of 100 reviews)
  • slow_response=3 and poor_workmanship=3 in 100 reviews; sewer pipe installed incorrectly requiring yard dug up 3 separate times; follow-up camera inspection promised but never sent. (1 of 100 reviews)
  • Toilet repair charged $315, problem unfixed; second plumber sent did not cover shoes in rain; reviewer concluded 'DO NOT USE'. (1 of 100 reviews)

To be fair

  • fast_response=15 in 100 reviews; resolved basement floor drain backup within 2 hours same day after rival plumber didn't call back for hours. (cited in 2 of 100 reviews)
  • Froze-pipe crawlspace job praised — tech went into a very small crawlspace 'most plumbers would not even do' and videotaped for transparency. (cited in 1 of 100 reviews)
  • Online scheduling with fair, no-membership pricing noted in 1 recent review; no hidden fees on quoted job. (cited in 1 of 100 reviews)
What reviewers praise
“Marco did an excellent job clearing our kitchen sink drain and redoing the undersink piping. Very quick work, cleaned up completely before he left. Drain works so much better! Highly recommend Marco to take care of your plumbing needs!”
S Lange · ★★★★★ · Google · Mar 2026
The most critical take we found
“Made an appt. on 11/6 at 2:30 pm for 11/7/2019 between 2 to 4 to come and give estimate for a new gas line from furnace to new stove top. Got call at 9:30 am on 11/7 saying have to cancel as gas pressure gauge is not available, I said you do not need that for …”
Joseph S. · ★ · Yelp · Nov 2019

We read 100 of 908 reviews · newest from Mar 2026

(513) 399-5203
Full report →Website ↗
9

Five Star Home Services Cincinnati

Caveats apply24/7 per Google listing
4.8 (592 Google reviews)4.6 on Yelp (9) 14.8 mi from downtown Hamilton
Our take — how we form it

4.8-star, 592-review HVAC+plumbing shop; workmanship=30 and professional=51 in 90 analyzed reviews; gas leak found that the fire department missed, but $400 ignitor replacement drew a Yelp 1-star for price gouging.

Rating mix — of the 15 reviews we analyzed592 total on Google
5★10
4★2
3★0
2★0
1★3

What reviewers keep saying

  • workmanship=30 across 90 reviews; technician found a gas leak the fire department couldn't locate, then discovered a second leak on same visit. (cited in 2 of 90 reviews)
  • Same-day water heater replacement on January 2nd — team arrived, replaced unit, verified system before leaving. (cited in 1 of 90 reviews)
  • Competitive pricing vs. rivals — HVAC installation came in $1,100 cheaper than a second competitor quote verified by that competitor. (cited in 2 of 90 reviews)

What reviewers complain about

  • ~$400 charged to replace an ignitor — Yelp reviewer called it 'extremely high for such a simple repair' and 'very misleading'; would give zero stars. (1 of 90 reviews)
What reviewers praise
“Very knowledgeable and professional. I had forgotten that I had another HVAC company coming the next day for a estimate. Since he was here I let him check over the work and he said Five Star did a great job. Here's a kicker Five Star was $1,100 dollars …”
Terry White · ★★★★★ · Google · Mar 2026
The most critical take we found
“The technician himself was very nice and professional, but the company charged nearly $400 just to replace an ignitor. That price is extremely high for such a simple repair and feels very misleading. Because of this experience, I would not recommend this …”
Rosan S. · ★ · Yelp · Dec 2025

We read 90 of 592 reviews · newest from Mar 2026

(513) 443-1306
Full report →Website ↗
10

SMITHY'S PLUMBING

Caveats apply24/7 per Google listing
4.7 (370 Google reviews) 17.1 mi from downtown Hamilton
Our take — how we form it

91% 5-star ratings out of 98 analyzed for SMITHY'S PLUMBING; Al Smith's 30+ year expertise cited in multiple reviews, but 3 of 12 evidence quotes document a stolen-deposit incident and hostile escalation behavior.

Rating mix — of the 15 reviews we analyzed370 total on Google
5★10
4★0
3★0
2★2
1★3

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged theft of $8,000 upfront payment — tech started job 3 days late, worked sporadic 2-hour sessions, then went silent after customer asked for timeline (1 of 98 reviews)
  • Hostile communication escalation documented: customer raised billing concern, was talked over, yelled at, and sent multiple defensive messages without resolution (1 of 98 reviews)
  • Invoice mismatch: in-person price did not match original quote; pipe left leaking after service without customer notification — tech texted babysitter instead of owner (1 of 98 reviews)

To be fair

  • Al Smith's diagnostic accuracy saves customers money — solved clogged drain without demolition that another plumber quoted at $7k (cited in 1 of 98 reviews)
  • Same-day responsiveness in 6 reviews including same-morning toilet repair and emergency weekend sewer dig in freezing weather (cited in 2 of 98 reviews)
  • Transparent communication: work completed in less time than quoted, pricing explained upfront, and installation walkthroughs provided even to elderly clients (cited in 2 of 98 reviews)
What reviewers praise
“Great experience with Smithy’s Plumbing—especially Al. He came out in freezing cold weather when we urgently needed our sewer line dug and handled everything with professionalism and hard work. We’re very grateful and would highly recommend Smithy’s Plumbing, …”
William Nodo · ★★★★★ · Google · Feb 2026
The most critical take we found
“AVOID AVOID AVOID. Had him in there to fix change a 3 handle shower to a new standard. Should have avoided from the get go and read the Better Business Bureau reviews. First the quote didn't match what the in person price was, happens, but it's a red flag in …”
Drew G · ★ · Google · Jun 2025

We read 98 of 370 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 619-0245
Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Apollo Home

We'd call someone else first24/7 per Google listing
4.9 (15,822 Google reviews)2.0 on Yelp (100) 17.9 mi from downtown Hamilton
Our take — how we form it

Apollo Home holds 4.9 stars on 15,822 Google reviews but 45 of 100 analyzed are 1-star; surprise_fees cited 8 times, slow_response 7 times, and multiple reviewers describe being sent a salesperson instead of a plumber.

Rating mix — of the 15 reviews we analyzed15,822 total on Google
5★4
4★0
3★0
2★2
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Wax ring replacement billed at $430 (after membership discount) — reviewer calculates ~$350+ in labor for a 1-hour job; another review cites $3,000 water heater quote with $628 heater cost at Home Depot (2 of 100 reviews)
  • After-hours caller promised a plumber in the morning — a salesman arrived with a 2-week wait quote; actual plumber found for 1/3 the price same day from another county per 1 of 12 reviews (1 of 100 reviews)
  • reviewConsistency=0.073 is the lowest signal in this batch — rating distribution is nearly bimodal (45 one-star vs 46 five-star in 100 analyzed), suggesting polarized service quality (2 of 100 reviews)

To be fair

  • Deep technical expertise: Nate fixed a slab leak that another company misdiagnosed, navigating 2 extra rooms cautiously before finding the source per 1 of 12 reviews (cited in 1 of 100 reviews)
  • Sump pump installation praised as fully professional; both technicians Jesse and Matthew answered all questions per 1 of 12 reviews (cited in 1 of 100 reviews)
What reviewers praise
“We had the best experience with Apollo! They were absolutely fantastic and did exactly what they said they’d do. This was our first time using Apollo and we will definitely be repeat customers. Everyone we talked to was great! Very professional and answered …”
Heather J · ★★★★★ · Google · Feb 2026
The most critical take we found
“After completing a plumbing repair totaling over $500, which I was fine with, they proceeded to charge an extra $200 just to spend 15 minutes snaking a floor drain. Will never, ever use them again.”
Emory S. · ★ · Yelp · Dec 2025

We read 100 of 15,822 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 223-3957
Full report →Website ↗
12

HELP Plumbing, Heating, Cooling and Drains

We'd call someone else first24/7 per Google listing
4.8 (9,078 Google reviews)2.2 on Yelp (100) 12.6 mi from downtown Hamilton
Our take — how we form it

4.8★ across 9,078 reviews but internal sample splits 49 five-star vs 43 one-star — Yelp reviewers flag overcharging and cancelled appointments while Google skews strongly positive.

Rating mix — of the 15 reviews we analyzed9,078 total on Google
5★4
4★0
3★1
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Cancelled appointments and unreturned calls reported: reviewer charged for annual maintenance plan then could not cancel after no-show; another reviewer reports staff being 'rude' (2 of 100 reviews)
  • Review consistency score 0.071 — among the lowest possible; nearly equal count of 1-star (43) and 5-star (49) reviews in 100-review sample signals highly inconsistent technician quality (2 of 100 reviews)
  • Pricing complaints dominate negative reviews: plumber-cost mentioned in 44 of 100 analyzed reviews; expensive theme in 10; reviewers report quotes far above competitors (AC unit $4,500 vs $1,200 elsewhere) (3 of 100 reviews)

To be fair

  • Weekend and holiday emergency coverage documented: tech arrived July 4th weekend when no other company was available, per review evidence (cited in 1 of 100 reviews)
  • fast_response theme cited in 13 of 100 analyzed reviews; same-day service mentioned in 8 (cited in 2 of 100 reviews)
What reviewers praise
“JJ was my advanced field tech who chauffeured me around on a ride-a-long. We went to this customers home to diag a condensers unit that was frozen over in frigid, icey conditions and although we encountered some complications like a language barrier and more …”
Shawan DeBerry-Payne · ★★★★★ · Google · Feb 2026
The most critical take we found
“I would give them minus 1 star if I could. I wrote a previous review on here but somehow it magically disappeared. Inept Service Tech,not on time, no quote, no detailed invoice and a 350.00 charge for a drain that stopped right back up 2 days later. Their …”
Michael M. · ★ · Yelp · Dec 2022

We read 100 of 9,078 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 973-4124
Full report →Website ↗
13

Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

We'd call someone else first24/7 per Google listing
4.7 (7,070 Google reviews)1.8 on Yelp (100) 6.4 mi from downtown Hamilton
Our take — how we form it

4.7★ across 7,070 reviews but 55 of 100 sampled are 1-star; surprise fees cited in 4 reviews, slow response in 13, and pricing complaints dominate with 52 plumber-cost mentions.

Rating mix — of the 15 reviews we analyzed7,070 total on Google
5★3
4★0
3★0
2★0
1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise fees pattern: 4 of 100 reviews cite unexpected charges (themeCounts.surprise_fees=4); one case documents $94 trip charge for tech who arrived without the part, then $882 flat-rate quote. (1 of 100 reviews)
  • Escalating estimates documented: $4,000 initial estimate for a drain issue, crew dug a hole, declared wrong diagnosis, then revised to $17,900+ to continue — customer lost $600 of $2,000 deposit. (1 of 100 reviews)
  • Agreement reversal: tech verbally offered $287 + augering deal, then company called next day refusing to honor it and quoted $1,065 power-wash with no guarantee. (1 of 100 reviews)

To be fair

  • Diagnosis quality praised in 3-star and 5-star reviews: $100 service/diagnosis fee rated as fair value, with accurate pinpointing of complex HVAC/plumbing issues. (cited in 2 of 100 reviews)
  • Burst pipe repair under a 135-year-old house completed in a day and a half with camera diagnosis and full cleanup; maintenance contract holders report consistent satisfaction. (cited in 1 of 100 reviews)
What reviewers praise
“Review long overdue as I have been a T&G customer and monthly member for over 2+yrs now. Simply our every technician has been phenomenal. I've used plumbing and heating. And soon I'll use the electrical service. Every technician has been informative, …”
Toriano Franklin · ★★★★★ · Google · Mar 2026
The most critical take we found
“They came out to do a repair on my furnace at one of my rental properties. I only had them come out because my usual guy was unavailable. His price to repair was over $8,000.00. Insane! I ended up waiting for my guy to go out. He replaced my furnace for …”
Michael T. · ★ · Yelp · Dec 2025

We read 100 of 7,070 reviews · newest from Mar 2026

(513) 914-2898
Full report →Website ↗
14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (5,160 Google reviews)2.7 on Yelp (100) 17.2 mi from downtown Hamilton
Our take — how we form it

4.8★ across 5,160 reviews but 35% negative sentiment in sample of 100 — fast_response=19 and same-day service praised widely, yet 8 reviews flag overpricing and 2 cite hidden fees.

Rating mix — of the 15 reviews we analyzed5,160 total on Google
5★4
4★1
3★1
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • surprise_fees: tech quoted one scope then charged for unrelated services without prior approval — customer charged $600 for work not in original estimate (1 of 100 reviews)
  • poor_workmanship cited: valve replacements still leaking after 4 hours of work; tech needed customer's own ladder, left toilet leaking the next day (1 of 100 reviews)
  • Hostile phone support documented: customer service rep yelled at caller and hung up when existing complaint was escalated (1 of 100 reviews)

To be fair

  • fast_response theme in 19 of 100 analyzed reviews; same-day plumber mentioned 11 times including holiday and weekend calls (cited in 3 of 100 reviews)
  • Sewer line work praised in 11 reviews; complex multi-sleeve jobs handled end-to-end with cleanup crew and repair crew coordinated (cited in 2 of 100 reviews)
  • Technician-level quality scores high when matched with the right tech — individual techs (Warren, Payton, AJ) cited by name for thorough work and clean jobsites (cited in 3 of 100 reviews)
What reviewers praise
“A basement sewer line flood was not something we expected to happen. The sewer line was scoped and 5 support sleeves were installed. Problem fixed. Everyone (supervisor, cleanup crew and pipe repair) were professional, knowledgeable, respectful and very …”
Sharon Crowe · ★★★★★ · Google · Mar 2026
The most critical take we found
“Do not call Roto Rooter, unless you have done research on your plumbing problem yourself. I called to have them unclog a toilet that a plunger couldn't take care of and the plumber tried to tell me they had to pull the toilet and when I suggested they run …”
Ashley D. · ★ · Yelp · Dec 2008

We read 100 of 5,160 reviews · newest from Mar 2026 · BBB A+ accredited

(513) 631-0595
Full report →Website ↗
15

Arlinghaus Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.9 (1,788 Google reviews)2.1 on Yelp (71) 12.7 mi from downtown Hamilton
Our take — how we form it

4.9 Google stars on 1,788 reviews but 100 analyzed shows 29 one-star and reviewConsistency=0.163 — expensive theme cited 7 times, slow_response 11 times; faucet cartridge quoted $500 when part costs $20, and installation crews left safety hazards.

Rating mix — of the 15 reviews we analyzed1,788 total on Google
5★7
4★0
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • HVAC installation crew stayed until 9:30 PM (vs. promised 5 PM), left scrap metal and screws on floor with a toddler in home, and left a gap in vinyl siding exposing home to water infiltration. (1 of 100 reviews)
  • Faucet cartridge quoted at $500 when a plumbing supply store confirmed part costs $20; handle put on incorrectly twice, confirmed wrong by tech on second visit — poor_workmanship cited in 1 review. (1 of 100 reviews)
  • Business refused service for a repeat customer's gas furnace citing 'business' status — inconsistent service policy flagged in 1 review. (1 of 100 reviews)

To be fair

  • Multi-trade capability (HVAC, plumbing, electrical) with consultation available on Sundays and installations scheduled next-day — weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
  • Pipe burst after freeze handled with responsive scheduling — got customer in a day earlier than a competing company. (cited in 1 of 100 reviews)
  • Water heater installation by Maurice included identifying and correcting prior piping issues not in original scope — floor protection used. (cited in 1 of 100 reviews)
What reviewers praise
“I would highly recommend Arlinghaus for HVAC replacement! We took advantage of their free furnace promotion to have our AC and furnace replaced. Lonnie did a fantastic job during the consultation, providing me with options and helping me understand what …”
Patrick Quinn · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called about service on a simple gas furnace and they flat out told me that they would not come to look at it. They claimed the reason for refusal of work is that we are a business. They have been here twice in the past to service other furnaces. Times have …”
Jon T. · ★ · Yelp · Dec 2022

We read 100 of 1,788 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 756-8883
Full report →Website ↗

Also serving Hamilton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Chaney Services 5.0 (214 Google reviews) · Fairfield · 4.9 mi Call
AA Plumbing 4.3 (180 Google reviews) · Fairfield · 6.2 mi Call
Pembroke Plumbing 4.9 (177 Google reviews) · Fairfield · 5.0 mi Call
Mr. Rooter Plumbing of Butler and Warren Counties 4.8 (128 Google reviews) · Fairfield · 6.3 mi Call
Chase Brothers Plumbing 4.9 (119 Google reviews) · Fairfield · 5.8 mi Call
True Plumbing & Drain Cleaning LLC 4.6 (102 Google reviews) · Fairfield · 2.2 mi Call
Just Water Heaters 5.0 (89 Google reviews) · Cincinnati · 12.1 mi Call
LH Plumbing Services LLC 4.8 (55 Google reviews) · Fairfield · 5.0 mi Call
Cook Plumbing, Inc. 4.4 (25 Google reviews) · Fairfield · 3.3 mi Call
Plum Perfect Plumbing 4.8 (24 Google reviews) · Fairfield · 6.3 mi Call
C J Hughes & Sons Plumbing Co 4.0 (21 Google reviews) · Fairfield · 5.3 mi Call
24/7 Emergency Plumber Cincinnati 4.8 (17 Google reviews) · Cincinnati · 19.0 mi Call
Integrity Plumbing & Drains 5.0 (16 Google reviews) · Fairfield · 14.5 mi Call

What reviewers complain about in Hamilton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Schlueter Plumbing - The No Nonsense Plumber — Bathroom sink still leaking after company left — 3-star review citing poor workmanship; inconsistent pricing explanation to one customer ($538 job with two contradictory reasons given)
  • Eco Plumbers, Electricians, and HVAC Technicians — 1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling.
  • Eco Plumbers, Electricians, and HVAC Technicians — 1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300.
  • Halpin Plumbing Inc — Yelp 1-star: charged $45 estimate fee without disclosure; reviewer was told no charge when they asked; reviewer refused to pay and immediately disputed.
  • Halpin Plumbing Inc — Yelp 1-star: 'Bait and switch' — work done with no itemization, bill arrived with no statement of services; reviewer links company to a second business (JPH Property Investments).
  • Mr. Rooter Plumbing of Greater Cincinnati — Sewer pipe installed incorrectly, yard dug up 3 times over multi-year period; pipe disconnected again while under warranty; promised camera inspection 'never happened' after week of calling.
  • SMITHY'S PLUMBING — Alleged theft of $8,000 upfront payment — tech started job 3 days late, worked sporadic 2-hour sessions, then went silent after customer asked for timeline
  • SMITHY'S PLUMBING — Hostile communication escalation documented: customer raised billing concern, was talked over, yelled at, and sent multiple defensive messages without resolution

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Hamilton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,102 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Okeana, Overpeck, Seven Mile — this Hamilton guide covers those areas.

Nearby city guides

West Elkton, OH · 20 plumbers · 13 miLebanon, OH · 46 plumbers · 16 miHebron, KY · 37 plumbers · 25 miGoshen, OH · 17 plumbers · 25 miCincinnati, OH · 39 plumbers · 25 miBellbrook, OH · 57 plumbers · 28 mi