TJ's Plumbing Installation and Repair
Plumber · Independence, KY
Our verdict
4.9 stars across 118 reviews with 21 fast-response mentions; owner TJ personally handles complex jobs and prices competitively but 1 review flags bypassing GC to collect payment directly from client.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fast response in 21 of 97 reviews; same-day service in 10 reviews; TJ personally responded to Facebook inquiry and fit caller into schedule same day
1 cited review
“I reached out on the Florence Kentucky Facebook Group Page for help and immediately my post was flooded with multiple recommendations. So I went with TJ because he left a phone number and said that he could fit me into his schedule.”
Cited in 3 of the 97 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing praised in 9 reviews; fixed sewer line replacement cheaper than others and worked with homeowner insurance to get a better deal
Cited in 3 of the 97 reviews we analyzed.
Diagnosed drain problem that 4 other companies missed; workmanship theme in 25 of 97 reviews
1 cited review
“TJ identified a problem with an outside drain pipe that 4 other companies could not find. Very thankful for his work.”
Cited in 2 of the 97 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 GC-sourced 1-star review: TJ collected payment directly from client after extensive coordinator contact, bypassing the general contractor — unprofessional conduct for commercial/remodel work
“After me coordinating the work for him at the client and him doing the work he went to the client to collect payment, bypassing me as the general contractor. This is highly unprofessional and I will not be using them again.”
1-star review cites unprofessional billing practice: went directly to homeowner to collect payment, bypassing general contractor relationship
“After me coordinating the work for him at the client and him doing the work he went to the client to collect payment, bypassing me as the general contractor. This is highly unprofessional and I will not be using them again.”
Keep it in proportion: these concerns are cited in 1 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I’m a general contractor and recruited the services of TJ Plumbing for a basement remodel I was doing. After me coordinating the work for him at the client and him doing the work he went to the client to collect payment, bypassing me as the general contractor. His excuse was he didn’t know who he should collect payment from. After numerous text messages coordinating the work and me even telling him my mark up …”
“They charged me $289 to snake out the shower drain, a 20 minutes work.They installed that shower pan last October, and the drain was stopped when my tenant moved in this month. They said it was not their fault on installation, so I have to pay them to snake out the drain which was only used a few days. Very upset!”
Positive
“TJ plumbing did a great job fixing my plumbing. They came out fast and did not play around.tgey had my issue fixed in 2hrs. Last time I used a different company and they took 3 times the amount of time for same issue and I had to have TJ fix there work. Thank you TJ!”
“TJ Plumbing repaired our outside faucet. He was prompt, neat, professional and affordable. I was worried about what my brick would look like after he was done but it looks great as you can see. When he cut the drywall in the ceiling, he replace that piece back. Let me tell you it is hard to find a company who will clean up and/or replace the mess they make. I was very impressed with the price as well. We will …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Should you hire TJ's Plumbing Installation and Repair?
Best for
- Budget-conscious homeowners
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own TJ's Plumbing Installation and Repair?
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Find plumbers near you
TJ's Plumbing Installation and Repairisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hebron · Kenton · Rising Sun · Cincinnati