Topshell Plumbing
Plumber · Erlanger, KY · Open 24 hours per Google listing
Our verdict
Perfect 5-star Google rating with exceptional responsiveness to emergencies and personalized follow-up care that goes weeks beyond the job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise rapid emergency response and efficient service completion, with one reviewer noting urgent sewer issue was addressed 'timely and efficiently'
1 cited review
“responded timely and efficiently! They kept me informed.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent communication throughout jobs—4 of 5 reviewers explicitly mention clear explanations, updates, and transparency about work being performed
3 cited reviews
“He explained things as he was doing them, step by step.”
“responded timely and efficiently! They kept me informed.”
“finished in four hours. The price was reasonable.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing explicitly mentioned in 3 of 5 reviews as 'reasonable'; one reviewer notes work was completed in 4 hours at reasonable cost
2 cited reviews
“He even checked on us a week later to make sure we were ok.”
“finished in four hours. The price was reasonable.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Post-service follow-up documented: one reviewer reports technician checked on them a week after completion to ensure satisfaction
1 cited review
“He even checked on us a week later to make sure we were ok.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Tino was an absolute joy to have help us with our plumbing issues. He was so warm and friendly! He explained things as he was doing them, step by step. I am so glad I decided to call Topshell Plumbing. Will absolutely call them next time we have any plumbing concerns (and request Tino)!”
“Isaiah, Chris and Ryan helped us do a sewer scope in our new home and when I tell you, you can’t find better people! They were kind, efficient, and reasonably priced, as well as did a wonderful job! They went above and beyond making sure I felt comfortable with what they were doing as well as communicating everything. I would recommend them to anyone and everyone!! Thank you so much!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 91 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
Topshell Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hebron · Kenton · Cincinnati · Rising Sun