The 15 plumbers serving Kenton, ranked.

We read 1,432 reviews across Google, Yelp and BBB for the 29 plumbers serving Kenton — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 16 of the 29 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Kenton's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 19 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 20 of the 29 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Kennedy Plumbing Services of Erlanger — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown KentonHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,013 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Kenton →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Jolly Plumbing | Drains | Heating | Air

Top pick24/7 per Google listing

4.8 (3,657 Google reviews) 10.2 mi from downtown Kenton

Our take — how we form it

4.8 stars across 3,657 reviews with 89 of 91 analyzed rated 5-star; themeCounts.professional=57 and fast_response=15 signal a consistently high-quality experience across plumbing, HVAC, and drain work.

Rating mix — of the 15 reviews we analyzed3,657 total on Google

5★14

4★0

3★1

2★0

1★0

What reviewers keep saying

Same-day dispatch confirmed in 9 reviews; sewer backup resolved within 24 hours in at least 1 cited case (themeCounts.fast_response=15) (cited in 3 of 91 reviews)
Technicians consistently walk customers through repair options before starting work — cited explicitly in tankless water heater and re-pipe jobs (themeCounts.workmanship=15) (cited in 3 of 91 reviews)
Pricing cited as reasonable or very reasonable in 8 reviews mentioning cost (serviceMentions.plumber-cost=8, cheap-plumber=5); financing options available for large jobs (cited in 3 of 91 reviews)

What reviewers complain about

1 review flags slow response and 1 flags pricing as expensive — both isolated signals in 91 reviews analyzed, but worth noting for high-urgency jobs (1 of 91 reviews)

What reviewers praise

“Jolly has done a great job with every service we have needed. We recently had a pipe crack under our house causing water to seep up into our basement and Jolly was able to get somebody out to us right way that same day. Tyler, Blake and Gavin did a tremendous …”

Caleb Mitchener · ★★★★★ · Google · Jan 2026

The most critical take we found

“Jolly Plumbing installed a sewer liner in my house in January, 2026. They used an excavator for several days to drill the hole in my driveway and inside my garage door. I would recommend that you NOT allow them to leave the excavator on your property when not …”

Tiffany Massman · ★★★ · Google · May 2026

We read 91 of 3,657 reviews · newest from Jan 2026 · BBB A+ accredited

(859) 549-7850

Full report →Website ↗

Plumb Tite Plumbing & Drains

Top pick

4.8 (620 Google reviews) 10.4 mi from downtown KentonNot a 24/7 shop

Our take — how we form it

Plumb Tite Plumbing & Drains holds 4.8 stars on 620 Google reviews with 98.9% positive sentiment and 0.949 consistency; 91 analyzed reviews show 87 five-star, 3 four-star, 1 one-star — fast response and fair pricing on water heater installs are the strongest signals.

Rating mix — of the 15 reviews we analyzed620 total on Google

5★13

4★1

3★0

2★0

1★1

What reviewers keep saying

Water heater work praised repeatedly — competitive estimates, options explained (tank vs. tankless), same-day or next-day installs (cited in 3 of 91 reviews)
Fast response and clear upfront communication on scheduling, pricing, and scope in 14 of 91 reviews (cited in 2 of 91 reviews)
Fair pricing relative to competitors; technician worked 2 hours on clogged drain rather than upsell to more expensive service (cited in 2 of 91 reviews)

What reviewers complain about

One incident: removed old water heater without laying protective sheeting, spilling rusty water onto finished basement carpet (1 of 91 reviews)

What reviewers praise

“2/25/2026--The installation of our new hot water heater was done perfectly — great service and no issues with the setup. However, there is one area for improvement: during the removal of the old, broken hot water heater, no protective plastic sheeting was …”

Keith Sharp · ★★★★ · Google · Feb 2026

The most critical take we found

“Thought they were good then they refused to help me find my issue. Will be looking for others in the future. And they've replied and I don't know how to reply to their reply, so I'm adding all of this: I had had a technician out to my place who fixed 2 …”

bret battaglia · ★ · Google · Oct 2025

We read 91 of 620 reviews · newest from Feb 2026 · BBB A+ accredited

(859) 904-8483

Full report →Website ↗

DBS Plumbing Solutions

Top pick

5.0 (517 Google reviews) 11.4 mi from downtown KentonNot a 24/7 shop

Our take — how we form it

Fast, honest plumbers who diagnose complex systems thoroughly and charge less than expected—Ron and Cameron consistently earn trust on specialized repairs.

Rating mix — of the 5 reviews we analyzed517 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 517 reviews so far. Treat this as a first read.

What reviewers keep saying

Expert diagnosis on complex/specialized systems: 2 of 5 reviewers specifically praise thorough problem-solving on ejection pumps, tankless water heaters, and burst pipes (cited in 2 of 5 reviews)
Transparent pricing consistently below customer expectations: 3 of 5 reviews mention fair or lower-than-anticipated costs with no surprise overcharges (cited in 3 of 5 reviews)
Communicative and honest: 2 of 5 reviewers specifically highlight integrity in explaining problems and recommendations rather than upselling (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Had an ejection pump failure for our waste system in the basement. Hard to find people who know how to repair these properly. Luckily Ron works for DBS. He had worked on our system before for a different plumber. He diagnosed the problem thoroughly and found …”

Don Campbell · ★★★★★ · Google · Jan 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 517 reviews · newest from Jan 2026

(859) 474-1008

Full report →Website ↗

Dixon Plumbing & Service

Top pick

5.0 (375 Google reviews)5.0 on Yelp (4) 7.1 mi from downtown KentonNot a 24/7 shop

Our take — how we form it

Dixon Plumbing & Service: 85 of 85 analyzed reviews are 5-star (consistency=1.0), 100% positive sentiment; fast_response in 12, workmanship in 16, and fair_pricing in 3 reviews.

Rating mix — of the 15 reviews we analyzed375 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

No-upsell approach: 3 reviewers contrast Dixon against companies pushing unnecessary repairs; technicians explicitly told customers they didn't need additional work (cited in 3 of 85 reviews)
Water heater work praised across 9 service mentions — same-day install, haul-away of old unit, and reasonable pricing cited (cited in 2 of 85 reviews)
Garbage disposal diagnosis and replacement completed efficiently with multiple rechecks noted by reviewer (cited in 1 of 85 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had a water leak under our kitchen sink. James quickly diagnosed the problem and isolated it to the disposal. He replaced it and did numerous rechecks on it. Efficient, reasonably priced. I highly recommend Dixon Plumbing for all your plumbing needs. …”

Brad Baker · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 85 of 375 reviews · newest from Mar 2026 · BBB A+ accredited

(859) 493-4048

Full report →Website ↗

Triple Crown Plumbing

Top pick

5.0 (306 Google reviews) 8.7 mi from downtown KentonNot a 24/7 shop

Our take — how we form it

5-star across 91 of 94 analyzed reviews; fast_response flagged in 19 and workmanship in 21; handles water heaters (12 mentions), toilets (7), and faucets (6) same-day.

Rating mix — of the 15 reviews we analyzed306 total on Google

5★14

4★0

3★0

2★1

1★0

What reviewers keep saying

Same-day completion cited in multiple jobs — toilets, faucets, and water heater all finished in one visit per reviewer (cited in 2 of 94 reviews)
Cost transparency praised: estimates are dual-option (owner-supplied vs. company-supplied parts) and invoicing is described as clear and immediate (cited in 2 of 94 reviews)
After-hours availability confirmed — responded on Christmas Eve and within the hour of a holiday call (cited in 1 of 94 reviews)

What reviewers complain about

slow_response theme appears in 7 reviews despite fast_response in 19 — scheduling lag mentioned alongside same-day praise, suggesting availability can vary (2 of 94 reviews)

What reviewers praise

“We had a plumbing issue with drainage that a another company was not able to find the true cause of. After a few weeks the flooding happened again. We looked into a different company to see if they could find the cause. We were recommended Triple Crown …”

Amanda R · ★★★★★ · Google · Mar 2026

The most critical take we found

“I called Triple Crown Plumbing because the reviews were great but I was more than a little disappointed. The rep said that he would need to take the entire tank off and replace all the pieces inside for close to $900. Replacing the entire toilet would cost …”

Michele Borison · ★★ · Google · Oct 2025

We read 94 of 306 reviews · newest from Mar 2026

(859) 534-9765

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Schneller Knochelmann Plumbing, Heating & Air Conditioning

Caveats apply24/7 per Google listing

4.9 (4,963 Google reviews)2.8 on Yelp (61) 16.7 mi from downtown Kenton

Our take — how we form it

4.9 stars across 4,963 Google reviews but 100-review sample reveals 26% one-star ratings and reviewConsistency=0.226 — repeated pattern of aggressive same-day replacement upsells and second opinions revealing unnecessary work across 3+ negative reviews.

Rating mix — of the 15 reviews we analyzed4,963 total on Google

5★5

4★0

3★0

2★0

1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Second-opinion savings documented at $4,300: AC diagnosed as needing full replacement (no repair option offered) — competitor found no leak, added coolant for $250. Pattern repeated across 3 negative reviews (3 of 100 reviews)
Coupon/pricing dispute: 1-star reviewer reports company refused all service after customer mentioned an Angie's List coupon, calling it deceptive (1 of 100 reviews)
Repeated upsell-to-replacement pattern: 3 of 12 analyzed reviews describe being told repairs are impossible and full unit replacement is required, only to find repairs costing a fraction of the quote from a competitor (3 of 100 reviews)

To be fair

Fast dispatch confirmed in multiple reviews: Saturday morning water heater thermostat replaced in under 2 hours (themeCounts.fast_response=11 across 100 reviews) (cited in 2 of 100 reviews)
Technicians praised for thoroughness and long-duration jobs — 10-hour kitchen plumbing job completed same day with sustained quality per 1 of 12 analyzed reviews (cited in 1 of 100 reviews)
Scheduling and communication logistics strong — reminders sent, arrival times communicated, quick appointments available per 1 of 12 analyzed reviews (cited in 1 of 100 reviews)

What reviewers praise

“We had a major plumbing issue in the kitchen. Technicians Charlie and Logan spent 10 hours completing the job. Even on hour 10 they were upbeat, friendly and finished the job perfectly. Great Techs, great company!”

Jeanne Palanci · ★★★★★ · Google · Feb 2026

The most critical take we found

“I called Schneller Knochelmann when my furnace stopped working. The technician told me it could be repaired, but strongly pushed replacing the entire unit instead. They used aggressive same-day sales tactics, saying the quoted price was only valid that day. …”

Dana B · ★ · Google · Jan 2026

We read 100 of 4,963 reviews · newest from Feb 2026

(513) 457-1737

Full report →Website ↗

Benjamin Franklin Plumbing of Cincinnati

Caveats apply24/7 per Google listing

4.8 (2,084 Google reviews)2.3 on Yelp (26) 19.0 mi from downtown Kenton

Our take — how we form it

4.8★ on 2,084 reviews with 82% 5-star but 14% negative sentiment; strong technician expertise praised across 16 fast_response mentions, tempered by 5 expensive complaints and overpriced quote reports.

Rating mix — of the 15 reviews we analyzed2,084 total on Google

5★4

4★0

3★0

2★1

1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Diagnostic accuracy concerns: one tech diagnosed water heater rebuild at $1,200 without touching the unit; actual problem was electrical and cost $0 to identify independently (1 of 100 reviews)
Overpriced diagnostics and quotes: reviewer charged $700+ for faucet + installation after tech arrived with no tools; another quoted $1,200 for water heater rebuild that required $45 in parts (3 of 100 reviews)

To be fair

Technician expertise cited specifically: power vent replacement in under 30 minutes; frozen pipe and sump pump diagnosis over two consecutive days; garbage disposal troubleshooting with explanation (cited in 3 of 100 reviews)
fast_response theme in 16 of 100 analyzed reviews; same-day scheduling mentioned 5 times (cited in 2 of 100 reviews)

What reviewers praise

“Cole did an excellent job troubleshooting our garbage disposal problem and installing a new one. He checked everything carefully and explained what he did and why. We would definitely like to have him come for any future repairs or installs.”

Pat Garifalos · ★★★★★ · Google · Mar 2026

The most critical take we found

“Zero percent recommend. Just got charged $60 dollars as a service fee for a 2 minute consultation/quote for a water heater replacement that was outrageously overpriced. Go with another company.”

Laurie A. · ★ · Yelp · Nov 2022

We read 100 of 2,084 reviews · newest from Mar 2026

(513) 294-6960

Full report →Website ↗

A+ Plumbing

Caveats apply24/7 per Google listing

4.9 (1,076 Google reviews) 13.0 mi from downtown Kenton

Our take — how we form it

4.9 stars across 1,076 reviews with BBB A+ accredited; Christmas Eve emergency answered in 20 minutes but 1-star reviewer had supply lines rupture 10 days after installation with refusal to remedy.

Rating mix — of the 15 reviews we analyzed1,076 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

1-star review: supply lines installed by A+ ruptured 10 days later causing water damage; company refused contact after customer disputed charge (1 of 90 reviews)
1-star review: charged more than double original quote; company denied having quote records and refused to honor price (1 of 90 reviews)
2 reviews cite rescheduling issues; one 4-star customer was rescheduled on before work was completed (1 of 90 reviews)

To be fair

Fast scheduling confirmed in 8 reviews; Christmas Eve emergency responded in 20 minutes per 1 reviewer (cited in 2 of 90 reviews)
Multi-tech teams handle full-day multi-room jobs efficiently; 34 of 90 reviews cite professionalism (cited in 2 of 90 reviews)
Competitive pricing on water line and larger jobs; middle quote among 3 bids with extras like seed and hay included (cited in 2 of 90 reviews)

What reviewers praise

“Technicians were professional, informative and considerate. Let us know when they would me making loud noises such as drilling. Accommodated our needs to access bathrooms while the worked. Replaced removed items from under sink cabinets and our closet. They …”

Kathleen Werning · ★★★★★ · Google · Feb 2026

The most critical take we found

“No respect for other people's time. I have waited 6 hrs. and 4 hours over 2 separate days for a Water pressure valve. Go elsewhere. Poor communication.”

Jamie Baisden · ★ · Google · Dec 2025

We read 90 of 1,076 reviews · newest from Feb 2026 · BBB A+ accredited

(859) 212-9512

Full report →Website ↗

1-Tom-Plumber

Caveats apply24/7 per Google listing

5.0 (1,062 Google reviews)3.8 on Yelp (34) 16.2 mi from downtown Kenton

Our take — how we form it

4.5-star average across 100 analyzed reviews with 88% five-star ratings; fast same-day dispatch cited in 8 reviews, but 4 reviews flag pricing as excessive — including a $565 quote to snake a toilet.

Rating mix — of the 15 reviews we analyzed1,062 total on Google

5★8

4★1

3★0

2★2

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Flat-rate pricing structure drew a 1-star review citing $565 for a clogged toilet snake — reviewer compared to other large national chains with 'way overpriced' sales-org model (1 of 100 reviews)
4 of 100 reviews flag expensive pricing; one reviewer was quoted $565 to snake a toilet line — 'almost fell over' — and was shown a tablet menu of flat-rate pricing (2 of 100 reviews)

To be fair

Same-day arrival cited in 8 of 100 reviewed mentions; techs like Esteban and Josh repeatedly named for getting out quickly (cited in 3 of 100 reviews)
Pricing transparency praised in at least 3 reviews — Esteban specifically credited with fixing ceiling leaks 'for a very reasonable price' vs. competing $14k quote (cited in 3 of 100 reviews)
Weekend and evening availability confirmed in multiple reviews; Brad came out on a Sunday and drain cleared by 11am same day (cited in 2 of 100 reviews)

What reviewers praise

“Esteban did a phenomenal job! I want him to handle ALL of my plumbing needs! He was very personable, professional, and performed excellent work! Couldn’t recommend it more!”

Robert Rankin · ★★★★★ · Google · Feb 2026

The most critical take we found

“1-Tom-Plumber, like Dial-Duron, Freedom Plumbing, etc, these big plumbing companies are really sales organizations that are way overpriced. I called 1-Tom-Plumber yesterday, Sunday, for a clogged toilet. The dispatcher said it would be $150.00 service call …”

Kevin D. · ★ · Yelp · Dec 2024

We read 100 of 1,062 reviews · newest from Feb 2026

(859) 592-1834

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Arlinghaus Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

4.8 (6,881 Google reviews)2.1 on Yelp (71) 12.9 mi from downtown Kenton

Our take — how we form it

Arlinghaus Plumbing Heating & Air has 6,881 Google reviews at 4.8 stars but a polarized 63/26 five-to-one-star split (reviewConsistency 0.207); 33% negative sentiment driven by pricing complaints and repeated scheduling cancellations.

Rating mix — of the 15 reviews we analyzed6,881 total on Google

5★7

4★0

3★1

2★0

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Technician reassembled shower valve incorrectly twice, then insisted incorrect handle orientation was 'the only way' — cartridge quoted at $500 when retail price is $20 (1 of 100 reviews)
Installation crew left exposed gap in vinyl siding and scrap metal/screws on floor with a toddler in the home (1 of 100 reviews)
Pricing structure described as 'deceiving' — advertised $89 drain service became $217–$1,100 after plumber arrived and diagnosed without basic inspection steps (1 of 100 reviews)

To be fair

Installation and workmanship praised for attention to detail by multiple reviewers (cited in 2 of 100 reviews)
Same-day consultation arranged and technicians knowledgeable on HVAC and plumbing options (cited in 1 of 100 reviews)

What reviewers praise

“Extremely professional, knowledgeable, and efficient. Could not be happier with our new install. Not only is it a noticeable difference in comfort, but the technicians that installed it had incredible attention to detail ensuring the unit inside the home and …”

corey sharp · ★★★★★ · Google · Mar 2026

The most critical take we found

“Pricing structure is deceiving. We called with a clogged kitchen sink and were told $89. We ourselves had already tried clearing the p-trap and snaking the branch pipe before having them come out. We asked if it could be the main line. The plumber walks in, …”

Lindsey H · ★ · Google · Feb 2026

We read 100 of 6,881 reviews · newest from Mar 2026 · BBB A+ accredited

(859) 448-7268

Full report →Website ↗

Schneller Knochelmann Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

4.9 (3,558 Google reviews) 15.0 mi from downtown Kenton

Our take — how we form it

Exceptionally responsive emergency service with stellar workmanship—they'll dispatch quickly for burst pipes and handle complex jobs methodically, though pricing feedback is limited.

Rating mix — of the 5 reviews we analyzed3,558 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,558 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews consistently praise responsiveness and speed of service; one reviewer notes they were 'incredibly responsive during the heatwave' and another mentions 'expedient' resolution of a plumbing issue. (cited in 2 of 5 reviews)
4 of 5 reviews highlight superior workmanship and attention to detail—from meticulous furnace installation in one day to complex sewer line replacement with camera equipment and multi-phase planning. (cited in 3 of 5 reviews)
5 of 5 reviewers explicitly recommend the company and praise professionalism and ethics; one reviewer (non-customer) noted Dylan's 'professionalism, clear communication, and willingness to help — even without earning the sale.' (cited in 5 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“John McGarr and the Schneller Knochelmann HVAC team are awesome! We used them for our home HVAC needs and refer our mortgage clients to them and they are first class. I don't hesitate to refer folks to them. They are professional, ethical, knowledgeable, and …”

Ken Prost · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,558 reviews · newest from May 2026

(859) 757-0963

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (2,293 Google reviews)2.7 on Yelp (100) 16.4 mi from downtown Kenton

Our take — how we form it

National chain with 4.8★ on 2,293 reviews but 28 of 100 analyzed are 1-2 star; strong for drain and sewer work with same-Sunday scheduling, but pricing complaints dominate negative reviews (expensive theme in 10 reviews).

Rating mix — of the 15 reviews we analyzed2,293 total on Google

5★3

4★1

3★1

2★1

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Unauthorized charges: reviewer charged $600 for toilet unclog after tech said he would not proceed beyond original $600 estimate — work performed was not the originally diagnosed issue (1 of 100 reviews)
Pricing above market: $370 charge to snake a house drain; reviewer documented paying $600 to unclog a toilet that was not the original issue; multiple reviewers cite feeling overcharged (3 of 100 reviews)
Dispatcher conduct issues: one reviewer told to 'quit calling because they were too busy'; slow_response theme in 6 of 100 reviews (2 of 100 reviews)

To be fair

Sunday and holiday scheduling available: reviewer scheduled between 8-10am Thanksgiving morning; another got service within 1 hour on Sunday morning (cited in 3 of 100 reviews)
Persistent drain and sewer clearing: tech snaked 50ft of drain line through multiple attempts on Thanksgiving; resolved 'extreme difficulty' kitchen drain other companies couldn't clear (cited in 2 of 100 reviews)

What reviewers praise

“Matt was very professional, he explained the plumbing diagnosis and what was needed to repair the issue. What was amazing is Matt didn't treat you like a dollar sign, but he actually cared about my situation and made sure to provide alternatives for future …”

Marna Oliphant · ★★★★★ · Google · Feb 2026

The most critical take we found

“Do not call Roto Rooter, unless you have done research on your plumbing problem yourself. I called to have them unclog a toilet that a plunger couldn't take care of and the plumber tried to tell me they had to pull the toilet and when I suggested they run …”

Ashley D. · ★ · Yelp · Dec 2008

We read 100 of 2,293 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 893-0026

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (2,259 Google reviews) 13.1 mi from downtown Kenton

Our take — how we form it

Technician Warren delivers exceptional emergency response with expert problem-solving, but pricing fairness scores suspiciously low despite uniformly 5-star reviews.

Rating mix — of the 5 reviews we analyzed2,259 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 2,259 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness dimension scored 0/100 despite 2,259 Google reviews averaging 4.8/5—no reviews in sample mention pricing concerns, creating unexplained data inconsistency that warrants direct price inquiry before booking

To be fair

5 of 5 reviews praise rapid emergency response and 24/7 availability, with one technician fixing a backup in 30 minutes (cited in 2 of 5 reviews)
4 of 5 reviews highlight expert technical knowledge, including solving a main line clog competitors couldn't handle (cited in 3 of 5 reviews)
4 of 5 reviews commend clear communication and ability to explain technical issues in accessible terms (cited in 3 of 5 reviews)

What reviewers praise

“We were so grateful for RotoRooter’s 24/7 emergency repair service, and our technician Warren did an excellent job taking care of our issue, getting up scheduled with the next step, and performing services in a diligent + thorough manner! Highly recommend!”

Michelle Quantz · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,259 reviews · newest from Jun 2026

(859) 781-0183

Full report →Website ↗

Joe Lay & Sons Plumbing

We'd call someone else first

4.6 (470 Google reviews)3.8 on Yelp (37) 9.7 mi from downtown KentonNot a 24/7 shop

Our take — how we form it

4.6 stars on 470 Google reviews with BBB A+ accreditation; 42 analyzed show a polarized split — 28 five-star vs. 11 one-star. Fast response cited 8 times but poor_workmanship flagged in 2 reviews including a 5-visit recurring leak and destroyed tub never fixed.

Rating mix — of the 15 reviews we analyzed470 total on Google

5★5

4★1

3★0

2★1

1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

One reviewer reports 5 separate visits, destroyed tub and tile, stained carpet, attempted wrong-size tub replacement, stopped responding, and legal counsel was involved — still no tub 6 months later (1 of 42 reviews)
Gaping drywall hole cut without notice; no invoice provided after 5 weeks; no callback when damage reported — pattern of poor follow-through on warranty jobs across 2 independent Yelp reviews (2 of 42 reviews)
3 separate visits failed to fix a recurring shower/tub leak (February, May, July) — reviewer explicitly warned about bandaid fixes through home warranty channel (1 of 42 reviews)

To be fair

Water heater installs praised across multiple 5-star reviews — warranty check recommended before ordering, prompt scheduling, clean installation (cited in 1 of 42 reviews)
Fast response cited in 8 of 42 reviews — service line replacement done in under 3 hours, scheduling same-day or next-day across multiple positive reviews (cited in 3 of 42 reviews)

What reviewers praise

“Our hot water heater went out Thanksgiving morning. We were happy with the work Joe Lay and Sons Plumbing did when it was installed, so they were our first call Friday morning 11/28. After speaking with Daniel, he walked me through the steps to check to see …”

RM Bogard · ★★★★★ · Google · Dec 2025

The most critical take we found

“I started experiencing a leak underneath my 1st floor bathtub/shower into my basement last February. I went through my home warranty and got them scheduled to come out. Well after three visits - February, May & July, I'm still dealing with the same issue. …”

Brandon Campbell · ★ · Google · Feb 2026

We read 42 of 470 reviews · newest from Feb 2026 · BBB A+ accredited

(859) 208-1063

Full report →Website ↗

Fayette Heating & Air

We'd call someone else first24/7 per Google listing

4.9 (412 Google reviews) 12.3 mi from downtown Kenton

Our take — how we form it

Arrives same-day with parts on hand and finishes jobs in under an hour, but this is a heating/AC company—not primarily a plumber for burst pipes.

Rating mix — of the 5 reviews we analyzed412 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 412 reviews so far. Treat this as a first read.

Why we're cautious

Company specializes in heating/AC and fire alarms, not plumbing—may not be equipped for emergency burst pipes despite directory listing (3 of 5 reviews)

To be fair

Same-day service completion: technician fixed HVAC unit same day of arrival, and another job completed within 1 hour with parts available on service truck (cited in 2 of 5 reviews)
Exceptional responsiveness and punctuality: one reviewer noted technician was 'beyond punctual' and addressed issue 'very quickly'
Transparent pricing communication: technician provided repair prices, discount options, and program recommendations before work began (cited in 1 of 5 reviews)

What reviewers praise

“Adam was very helpful and efficient. Very courteous and helpful in replacing our fire alarms.”

Dawn Little · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 412 reviews · newest from Jun 2026

(859) 203-5199

Full report →Website ↗

Also serving Kenton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Richardson Plumbing 4.6 (221 Google reviews) · Erlanger · 13.2 mi Call

Calla Plumbing 4.8 (133 Google reviews) · Cincinnati · 17.7 mi Call

TJ's Plumbing Installation and Repair 4.9 (118 Google reviews) · Independence · 11.8 mi Call

Neiheisel Plumbing Inc. 4.7 (106 Google reviews) · Erlanger · 14.1 mi Call

True Flow Services 4.8 (98 Google reviews) · Erlanger · 15.3 mi Call

Topshell Plumbing 5.0 (91 Google reviews) · Erlanger · 14.1 mi Call

H C Dunbar Plumbing 4.9 (56 Google reviews) · Independence · 6.9 mi Call

JEN Plumbing 5.0 (31 Google reviews) · Independence · 9.0 mi Call

Precision Plumbing & Construction 5.0 (25 Google reviews) · Independence · 3.0 mi Call

Helmer Plumbing 4.1 (24 Google reviews) · Independence · 10.2 mi Call

24/7 Emergency Plumber Cincinnati 4.8 (17 Google reviews) · Cincinnati · 18.6 mi Call

Kennedy Plumbing Services of Erlanger 3.8 (9 Google reviews) · Erlanger · 13.1 mi Call

Tomlin Plumbing Co 5.0 (6 Google reviews) · Erlanger · 10.4 mi Call

Signature Plumbing 5.0 (2 Google reviews) · Erlanger · 13.0 mi Call

What reviewers complain about in Kenton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Schneller Knochelmann Plumbing, Heating & Air Conditioning — Second-opinion savings documented at $4,300: AC diagnosed as needing full replacement (no repair option offered) — competitor found no leak, added coolant for $250. Pattern repeated across 3 negative reviews
Schneller Knochelmann Plumbing, Heating & Air Conditioning — Coupon/pricing dispute: 1-star reviewer reports company refused all service after customer mentioned an Angie's List coupon, calling it deceptive
Benjamin Franklin Plumbing of Cincinnati — Diagnostic accuracy concerns: one tech diagnosed water heater rebuild at $1,200 without touching the unit; actual problem was electrical and cost $0 to identify independently
A+ Plumbing — 1-star review: supply lines installed by A+ ruptured 10 days later causing water damage; company refused contact after customer disputed charge
A+ Plumbing — 1-star review: charged more than double original quote; company denied having quote records and refused to honor price
1-Tom-Plumber — Flat-rate pricing structure drew a 1-star review citing $565 for a clogged toilet snake — reviewer compared to other large national chains with 'way overpriced' sales-org model
Arlinghaus Plumbing Heating & Air Conditioning — Technician reassembled shower valve incorrectly twice, then insisted incorrect handle orientation was 'the only way' — cartridge quoted at $500 when retail price is $20
Arlinghaus Plumbing Heating & Air Conditioning — Installation crew left exposed gap in vinyl siding and scrap metal/screws on floor with a toddler in the home

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Kenton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,013 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Butler, Crittenden, De Mossville, Morning View, New Richmond, Verona — this Kenton guide covers those areas.

Nearby city guides

Cincinnati, OH · 39 plumbers · 18 mi Hebron, KY · 37 plumbers · 19 mi Rising Sun, IN · 21 plumbers · 24 mi Goshen, OH · 17 plumbers · 30 mi Hamilton, OH · 28 plumbers · 37 mi Lebanon, OH · 46 plumbers · 42 mi