Eco Plumbers, Electricians, and HVAC Technicians
Plumber · Cincinnati, OH · Open 24 hours per Google listing
Our verdict
Eco Plumbers Cincinnati (4.9★, 3,513 reviews, BBB A+) — 85 of 100 sampled reviews are 5-star with themeCounts.professional=53, but 3 reviewers document aggressive upsells ($3,800 sump pump, $3,000+ drain repair), appointment no-shows, and an Ohio AG complaint.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Cincinnati, OH · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Large crew capability for complex underground drainage projects — Phillip and 3-person crew replaced an underground drainage system in one multi-day project, praised for 110% work ethic and property care.
Cited in 1 of the 100 reviews we analyzed.
Technicians take time to present options without pressure — Wyatt assessed an electrical issue, presented options without upselling, and completed same-day; Elijah also flagged for not pushing add-ons.
1 cited review
“Wyatt was amazing to deal with. We had no idea what to expect and were silently worried about the cost of our electrical issue. Wyatt put us at ease. He quickly assessed and then explained what was wrong. There was no up selling, just here are your options.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Gas line leak detection and repair with follow-up — David identified a second leak at the gas meter the homeowner was unaware of; fast_response cited in 6 of 100 reviews.
1 cited review
“David did a great job for us, fixing the leaky gas line. He was on time, very respectful and responsive. He found a second leak at gas meter and told what needed to be done. He was professional and I am thankful for his well done job.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling.
“Asked for an estimate for replacing a sump pump. Dispatch and tech were very responsive. However, they wanted to replace the pump, plus battery backup system, the whole works for $3800!!! Trying to steal money!! I replaced the non-working pump with a like Zoeller pump for under $500 and 2.5 hours of labor.”
Red flag
1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300.
“Eco Plumbers made a simple drain issue worse by cutting a cable and forcing it deeper into the pipe, then quoted me $3,000+ to fix it. After weeks of no resolution, I filed a complaint with the Ohio Attorney General and got a refund. Another plumber fixed it in 10 minutes for $300.”
Appointment reliability issues reported by 2 reviewers — AI support line gave vague postponement notice with no proactive outreach; booking a simple drain clean resulted in missed 4-hour window twice.
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Booked a simple drain cleaning yesterday around 2 p.m. Was notified that they couldn't meet a FOUR HOUR WINDOW as they scheduled at that time. Was given a sob story about some people might have backed up sewage, so for some reason they could not hone their commitment. The rebooked a second four hour window, but when pressed couldn't even promise to honor that commitment. I called another plumber (Tom Drexler) …”
“Came to flush the water heater, mentioned unit was rusting out from The inside without checking and refused to service it”
“I contacted the company in the morning on Tuesday and set up an appointment. On Wednesday I was called at 1237 and asked what the issue was. I explained and told them I needed them to show up today. ECO said, " okay." Later, I was called at 3pm and notified they would not be coming out today. I have had this company out multiple times, spent a lot of money with them. Apparently they don't care about the repeat …”
Positive
“Elijah was great. Came in and got the job done in about 2 hours. Didn’t push anything additional and let me make a call. There was expected, but minimal removal of a current DIY project and I won’t have to do much to fix and be back on track. Elijah also tested and cleaned up before leaving which was better than how it looked when he got there. I would def recommend ECO and call them again if I have an issue”
“Phillip and the three other crew members are awesome!! They worked every minute and were so personable and respectful of our property and wanting our yard to look as good as possible after having the underground drainage system replaced! They will return in a few days to finish up some loose ends. They gave 110% and I am so impressed with them, their work ethic, and the end result of this project. Very happy and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Eco Plumbers, Electricians, and HVAC Technicians?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Eco Plumbers, Electricians, and HVAC Technicians?
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Nearby: Hamilton · Lebanon · Goshen · Cincinnati