Calla Plumbing
Plumber · Cincinnati, OH · Open 24 hours per Google listing
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Our verdict
Family-owned Cincinnati plumber with 93% 5-star consistency, documented same-Saturday sewer response, and pricing cited as reasonable — but 5 poor_workmanship mentions and occasional unreturned calls warrant attention.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Weekend emergency response documented: main sewer line backup resolved within one hour on a Saturday; Sunday afternoon call returned by Monday morning with same-day dispatch
1 cited review
“Main sewer line backed up. Calla came within an hour on a Saturday and got the blockage cleared.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
fast_response theme in 22 of 100 analyzed reviews; same-day-plumber mentioned 12 times; 23 reviews cite cheap-plumber signaling competitive pricing
1 cited review
“I called with an emergency on a weekend, and they came over right away to help me. They have reasonable prices and years of experience. I had called other plumbers, but they charged a lot, couldn't guarantee results, and made me wait two days.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Billing disputes with landlord-tenant work: one reviewer documents repeated incorrect bills sent to wrong address and rude office staff when disputing charges
Cited in 1 of the 100 reviews we analyzed.
poor_workmanship theme in 5 of 100 reviews; one 1-star review cites unreturned calls after 3 voicemails over 2 weeks and failure to follow through on scheduled appointment
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called on a Monday. Said would come on Wednesday. Called back 3 times and left a message each time. DID NOT return calls!”
“I called this company to replace a sump pump battery, which Pat did with no problem. A month later the sump pump alarm was going off, so I called again to have him come out and see what was wrong. I called on a Wednesday and Pat gave me a Friday appointment, sadly he didn't call or show. A simple phone call would have been courteous and I would have understood if he was backed up. Sandy AKA Mabel Dodge”
“Unprofessional and Socially Inept. I've hired them MANY times. His Wife is in the business office.... nastiest female you'll ever have the displeasure of speaking with. They frequently billed me for work my tenants needed done (even though the plumbing issues were not the landlords responsibility). They sent bills to the tenant address with my name on them... and wondered why I never received them. They're …”
Positive
“Calla Plumbing does really good work, they’re quick, products they install last a long time & they will repair to save you $’s. I highly recommend Calla Plumbing. I had a sump pump repair so didn’t take a pic. I also had a new bathroom drain plug installed.”
“Great service! Called on a Sunday afternoon and left a message about what I needed. Jeff called me Monday morning and we went over everything. I told him it was not an emergency. He got 2 guys out to my house that afternoon! They replaced 2 outdoor faucets with anti freeze types, took out leaky shut offs, and hooked my refrigerator up the right way…. All in about an hour or so. My wife said the guys were great to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Across platforms
Should you hire Calla Plumbing?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Calla Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Calla Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hebron · Rising Sun · Kenton · Cincinnati