Gregory's Plumbing

Jacob was fantastic! He showed up right on time, was very friendly, and acted professionally throughout the whole visit. Jacob patiently listened to our questions and explained everything clearly, even while we watched him work. He took great care fixing our shower, replacing the cartridge so we could finally turn the water on and off easily again. He worked efficiently and the price was exactly what we were told it would be. The whole process—from scheduling to getting the job done—was smooth and pleasant. We’re really happy with the service and will definitely call again for any plumbing issues!

when our drains started backing up late one weekend night, i tried for hours to clear the plumbing myself with a drain snake and some cleaner, but nothing worked. i found a local plumber in batavia online and gave them a call. jacob arrived really quickly and got right to work. he cleared three clogged sinks on two different floors in about an hour. he was very professional and got everything running smoothly again with no hassle. the price was much better than what i expected after calling around to a few places. i have their number saved so i can call again if i need plumbing help. highly recommend them for fast, quality, and affordable service.

i needed a new water heater and didn't know who to trust since i just moved here and had no local contacts. i called a plumbing company at random and from the first call, everyone was friendly and helpful. jacob, the plumber who came out, really knew his stuff. he explained everything clearly and made sure i understood the price before starting the job, and there were no surprises when it was done. the price was great, and the work was top notch—quick, neat, and professional. if you need plumbing work like a water heater replacement or any repairs, definitely give these guys a call. they really are the best around.

Neither After i Could not get a hold of them for my annual services I looked them up online and It looks like they are closed for business Disappointed Did not see that coming

We tried contacting Gregory's Plumbing using the number on their website. No luck. Someone answered, then hung up. Next call stated that the number has been disconnected. Third call made, someone answered and asked if I was looking for a plumber and when I said yes, they hung up. Not sure what's going on.

Gregory's Plumbing provided top-notch service when I needed several plumbing updates after moving into my new home in Batavia. I reached out based on their great reviews, and I’m glad I did. Jacob and Donovan came out to help finish a plumbing project I had started myself but ran into trouble with. They showed up right on time, which I really appreciated. Both Jacob and Donovan were very friendly and took the time to explain each step of the work so I understood what was happening. They replaced my kitchen sink, installed new shutoff valves, hooked up the dishwasher, and swapped out my garbage disposal. They also took care of the shutoff valves for both toilets and even fixed a small leak on the main water line. Everything was completed quickly and looked perfect when they finished. The price for all the work was fair, and I felt like I was getting honest advice the whole time. Later, I scheduled another appointment because I was having issues with my hot water tank. Jacob said he’d try to repair it first to save me money. When the water heater suddenly failed and started leaking everywhere, I called for help right away. The office was very understanding about the emergency and had Jacob and Donovan at my house with a new tank in less than half an hour. Once again, the work was done fast and professionally. I highly recommend them for any plumbing needs in Batavia. The prices are reasonable, the plumbers are trustworthy, and they don’t try to upsell you on things you don’t need. Overall, I am very happy with the service and the results!

For over three years, we struggled with a stubborn leak in the finished part of our basement. After lots of hassle with a wall company and several failed fixes, we were ready to give up hope of ever having a dry basement. That’s when we got in touch with Jacob, a local Batavia plumber. He was able to come out just a few days after we called. Jacob took the time to check everything out, ran a few tests, and discovered that our underground drainage pipes were damaged. He brought out an excavator and replaced the poor-quality pipes from when the house was built with strong S40 piping. The whole job was done in less than a day, and since then, our basement has stayed completely dry. Once we tidy up the landscaping, we’re half-joking about putting a statue of Jacob in our yard—he really knows his plumbing and gets the job done right. Honest, hardworking, and fast—definitely a team to keep in your contacts for any plumbing needs. We recently had Jacob back to help with a kitchen drain that had been acting up for over a year. We’d tried another company twice, and they claimed it was a venting issue that would cost a fortune to fix. Jacob figured out right away it was actually a clogged drain—no venting problem at all. He used a water jet and a lot of effort to clear out a tough clog that was about 35 feet in. Now the kitchen drain works perfectly, and we’re relieved to have it fixed. We wish we’d called Jacob from the start; it would have saved us time and money. Highly recommended for anyone needing plumbing work in Batavia!

After many years of renting, we finally bought our own home and had a plumber come out to do a bunch of work before we moved in. Not long after, we ran into trouble when water started spraying out from under the master bathroom sink while we were swapping out some fixtures. The plumber who did the earlier work only handled installations but suggested we call another local plumbing company for repairs. We called and were able to get an appointment the very next day, which was a relief since the water had to stay off until things were fixed. I was expecting a big bill, especially since it was a last-minute weekend call, but Jacob, the plumber who came out, was fantastic. He arrived right on time within the two-hour window, quickly checked out the leak, and even looked to see if he could help with installing the other sink fixture. Before starting, Jacob clearly explained the repairs and showed me the costs for every part and service on his tablet. He even had a couple of extra parts handy for the sink. Jacob got everything fixed up in one visit, and the final price was way less than we thought it would be. He was super professional, friendly, and didn’t mind at all that there was some chaos with kids playing, dogs barking, and me getting non-stop phone calls. It was such a smooth and easy experience. We will definitely be calling this company again for any plumbing problems, and we’ll ask for Jacob every time.

On a Sunday afternoon, my kitchen sink clogged up badly and both sides were full of standing water. I searched online and called around because I knew it can be tough to get a plumber out on a weekend. Even though Gregory's Plumbing was closed that day, Jacob still answered the phone and clearly explained that he would not be able to come out until the next day. What really stood out was how helpful he was anyway. He gave me referrals to other plumbers who were open on Sunday, shared a few numbers for hourly plumbing service options, and took time to ask questions about the drain problem. He also walked me through a few simple troubleshooting ideas for a backed-up kitchen sink, disposal, and drain line, even though I have basically no DIY skills at all. Before I started calling the other referrals, I tried one of the plumbing tips he suggested, and it actually worked. I was able to clear the sink myself and get the water draining again. That saved me from waiting around all day for emergency plumbing service and saved me money on a service call fee and repair cost. He was honest, knowledgeable, friendly, and generous with his time. It is clear he knows plumbing systems well and truly wants to help people, even when he is off the clock. I will definitely call again for any future plumbing, drain cleaning, or kitchen sink issues. Very fair, very reliable, and easy to recommend. 5 stars.

I recently had a great experience with a plumbing company here in Batavia. Over the weekend, I needed help during my master bathroom remodel, which required the water to be shut off a couple of times. This ended up stirring up debris in the pipes and caused the toilet overflow valve in my hallway bathroom to clog. The office staff was very responsive and got me scheduled quickly. Jacob, the plumber who came out, was very knowledgeable and friendly. I had an old toilet that had been giving me trouble for a while, with occasional ghost flushing and some water leaking around the base. Jacob quickly identified a loose bolt between the tank and the bowl, tightened it, and replaced the tank gasket for me. He explained everything he did so I could follow along. When the problem continued, I called the company again and Jacob came back out for another visit. He replaced the wax ring and did a thorough inspection, where he discovered a crack in the toilet bowl. After talking through my options, I decided to upgrade to a Toto toilet, which I hadn’t tried before. Jacob installed it the next day, and I’m really happy with the results. The new toilet flushes much better, is quieter, and looks great in my bathroom. Overall, I’m very pleased with the service and the results. I would definitely recommend this plumbing team to anyone in Batavia needing reliable help with their plumbing issues.

We had a 50-gallon water heater that started leaking badly and ended up shutting off the gas burner. I reached out to a local plumbing company in Batavia and explained the issue to Donovan. I asked about the cost and how soon someone could come out. Donovan gave me a number and asked me to send some photos of the water heater and the piping around it. After I sent the pictures, Donovan called back with a quote and let me know they had a new 50-gallon gas water heater in stock and could install it as early as 5:00 PM that day. I was surprised since I thought I’d have to wait several days, but I had another commitment and asked if they could come the following day instead. Donovan set everything up for the next day. The next afternoon, Jacob and another plumber arrived right on time to replace the water heater. They were very professional—wore shoe covers inside, put down tarps on the floors and stairs to the basement, and made sure to keep the place clean. They took out the old leaking water heater without leaving any mess behind. The new water heater was brought in and installed in under two hours. Jacob took extra time to show me how to use and adjust the new heater. Both plumbers were polite and friendly throughout the whole process. I would definitely recommend this Batavia plumbing company to anyone who needs fast and efficient plumbing service.

Here’s a rewritten version of your review that follows all the listed requirements: I recently had Donovan and Jacob come out to my home in Batavia to help with a big plumbing project. I needed a new tub installed, a tub surround replaced, and new water lines set up for a washer and dryer in my linen closet, right next to the bathroom. I wasn’t sure if it was possible, but they made it work perfectly. The job was finished in just a few hours, and everything turned out great. I’ve been using both the bathtub and the new laundry hookup with no issues—no leaks at all. Donovan even added an access panel behind the wall, so I can easily shut off the water right from the tub area if needed. The work was very clean and professional, and the cost was easy on my budget. I was so happy with the results that I had them back again to rough in the plumbing for a new shower in my old laundry closet in the hallway—something my family really needed for a long time. Donovan delivered once again, and I’m very satisfied. I’ll definitely call them again if I need more plumbing work. Next up, I want to have them take a look at my toilet that’s been rocking for a while, to check if it’s the flange or something else. I haven’t taken pictures of the new walk-in shower yet, but I’ll share them once it’s all finished. I highly recommend these plumbers for any job in Batavia!

I was really impressed from the moment I called Gregory's Plumbing! The person who answered the phone was friendly and professional, and I felt right away that I was in good hands. I had a major leak at my house in Batavia and was feeling overwhelmed. I’d already shut off the water, but help arrived in just about 10 minutes after my call! My family has always spoken highly of this company, so I knew I could trust them. Donovan and Jacob showed up fast and got right to work. You could tell they’ve been out to this area before, and they tackled the problem under the house without hesitation—even though it wasn’t the easiest spot to reach! They worked quickly and efficiently, finishing the job in a couple of hours. I was worried about the cost since I’d had a pricey repair with someone else recently, but I was so relieved when I got the bill—it was very reasonable for the work done. I can honestly say I’m a fan for life! I highly recommend them for any plumbing issues, big or small. They even made me laugh—when I asked about switching to pex pipes, Donovan just smiled and said he doesn’t refer anyone else, which made me realize he takes a lot of pride in his work. It’s clear you’re getting the best with them. I’m so grateful for the help and will keep recommending them to everyone I know!

I had a great experience with a plumbing and sewer line inspection service. They came out to camera scope, hydro jet, and record the condition of my clay sewer lateral. The line was found to be in very good shape. There were no low spots to worry about, the pipe joints were holding properly, and I was even told how deep the lateral runs underground by the edge of my front yard. That kind of detail gave me a lot of peace of mind and helped me better understand the condition of my plumbing system. Jacob was very professional, clear, and honest from the start. When I called, he explained the pricing for the first hour and what any added time would cost, so everything was straightforward. During the sewer camera inspection and jetting process, he kept me updated the whole time and answered my questions in simple terms. I also received a video recording of the sewer lateral, which is very helpful to keep for future plumbing reference. This service likely saved me from spending a lot of money on unnecessary sewer work that another plumber had suggested. I really appreciated the honest assessment, the good communication, and the quality drain and sewer service. I highly recommend this plumber to anyone in Batavia who needs sewer lateral cleaning, hydro jetting, or a line inspection.

I had a fantastic experience with this plumbing company in Batavia. My water heater started leaking, so I gave them a call late at night, around 9:00 PM. The person who answered the phone was friendly and helpful, making me feel at ease right away. As a Rescue Club Member, I got quick service and some savings, which was a nice bonus. Jacob, the plumber, came out the next afternoon. He took about 15-20 minutes to carefully check out my water heater and explained that it wasn’t working properly and needed to be replaced. He also pointed out a few issues from the previous installation that might have affected its performance and how long it would last. Jacob was very patient and took the time to walk me through the financing options, which were straightforward and easy to understand. I’m excited that I’ll have a brand new water heater installed tomorrow! Over the years, this team has also helped me with plumbing upgrades, as well as other home improvements like my electrical system, A/C, new LED lights, and a water softener. I appreciate how they keep up with new technology and always offer the best recommendations for keeping my home safe and running smoothly. As a homeowner, it gives me real peace of mind to work with such a trustworthy and reliable plumbing company.