FastPlumber near me

The 15 plumbers serving Pikesville, ranked.

We read 3,043 reviews across Google, Yelp and BBB for the 57 plumbers serving Pikesville — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 30 of the 57 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Pikesville's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 35 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 34 of the 57 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Len The Plumber Heating & Air, LLC alone carries 16,453 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown PikesvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,286 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Pikesville

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (249 Google reviews)2.3 on Yelp (6) 18.8 mi from downtown PikesvilleNot a 24/7 shop

Sewer and main-line specialist: 26 sewer mentions and after-hours work — one reviewer had a Friday near-midnight sewer blockage cleared on the spot.

Rating mix — of the 15 reviews we analyzed249 total on Google
512
40
30
20
13

What reviewers keep saying

  • Sewer and main-line work is the clear core strength — 26 sewer mentions, with techs like Brandon and Ronnie repeatedly named (cited in 2 of 99 reviews)
  • Genuine after-hours emergency coverage — answered within an hour and worked a sewer drain near midnight on a Friday (cited in 2 of 99 reviews)
  • Fast callbacks and same-day fair-priced service (themeCounts.fast_response=10, fair_pricing=3) (cited in 2 of 99 reviews)

What reviewers complain about

  • A 4-star reviewer flagged pricing as too expensive even while otherwise satisfied (1 of 99 reviews)
What reviewers praise
Came out to the house New Year's Eve. Very professional and knowledgeable. Awesome service will use this company again.
Consumer Appraisal and Realty Services · ★★★★★ · Google · Dec 2025
The most critical take we found
My insurance gave me these guys,and i called them twice and the just sit and lie to you that they are comming.Forget about comming they do not do anything a total wste of time.After one day I had my insurance get me a different plumber to come out and do the …
Is D. · · Yelp · Nov 2018

We read 99 of 249 reviews · newest from Dec 2025

5.0 (52 Google reviews) 13.1 mi from downtown PikesvilleNot a 24/7 shop

Owner-operator Rick & Tyler: all 57 analyzed reviews 5-star (consistency 1.0). Same-day leak fixes and faucet/valve work (9 faucet mentions) praised for thoroughness.

Rating mix — of the 15 reviews we analyzed52 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day arrivals on leaks, fixed in under 30 minutes in several reviews (fast_response=6) (cited in 2 of 58 reviews)
  • Thorough diagnosis with maintenance guidance, even returning twice in 24h (workmanship=8) (cited in 2 of 58 reviews)
  • Reasonable pricing on faucet, valve and water-heater work (7 plumber-cost mentions) (cited in 2 of 58 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I can not say enough good things about the service I received from Clarksville Plumbing!!! It was the day after Christmas and the water would not turn off in my bathroom sink. The cut off valves were seized and basically my faucet was falling apart because it …
Wendy Holsinger · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 58 of 52 reviews · newest from Dec 2024

3

Afternoon Plumbing

Top pick24/7 per Google listingSmall track record
5.0 (14 Google reviews) 19.8 mi from downtown Pikesville

Small shop (14 Google reviews), all 23 analyzed 5-star. Christopher does same-day/same-evening water-heater repairs at fair prices when bigger companies couldn't schedule for a week.

Rating mix — of the 14 reviews we analyzed
514
40
30
20
10

What reviewers keep saying

  • Same-day, even same-evening, response when larger companies booked out a week (fast_response=3) (cited in 2 of 24 reviews)
  • Fair pricing with free estimates and payment plans (fair_pricing=2, 6 plumber-cost mentions) (cited in 2 of 24 reviews)

What reviewers complain about

  • Only 14 Google reviews total, so the track record is thin compared to larger competitors
What reviewers praise
Very knowledgeable and professional. Friendly and efficient. My family has worked with them for years. Always great.
Andrew Danner · ★★★★★ · Google · Dec 2025
The most critical take we found
Top 10 Best Plumbers in Aberdeen, MDAngie's Listhttps://www.angi.com › ... › Plumbers in AberdeenAngie's ListRead real reviews and see ratings for Aberdeen, MD plumbers for free! This list will help you pick the right plumbers in Aberdeen, MD.
Angi Aggregate · · Angi

We read 24 of 14 reviews · newest from Dec 2025

4

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (4,085 Google reviews) 8.2 mi from downtown Pikesville

Big-volume Roto-Rooter (4,085 reviews) shines on after-hours emergencies — Thanksgiving and Sunday calls resolved in under an hour — but pricing draws fire.

Rating mix — of the 14 reviews we analyzed4,085 total on Google
512
40
30
20
12

Why we're cautious

  • Reviewer quoted ~$1,000 to unclog a kitchen sink after minimal assessment, with pricing justified only as 'standard' (1 of 81 reviews)
  • Pricing is the recurring gripe — one reviewer quoted roughly $1,000 to unclog a kitchen sink, another called the price 'a bit high' (2 of 81 reviews)

To be fair

  • True 24/7 emergency muscle — sewer backup at 10pm Thanksgiving and a Saturday water-heater swap both resolved within an hour of the call (cited in 2 of 81 reviews)
  • Sunday main-line clog handled with no extra emergency fee charged (cited in 1 of 81 reviews)
  • Technicians repeatedly praised for explaining the job clearly and cleaning up (themeCounts.professional=41) (cited in 2 of 81 reviews)
What reviewers praise
Zauza Dochung was the technician that came out and fixed the reported link. He showed up with a smile and a good since of humor. He assessed the issue and was able to fix it without an issue. He was very patient and able to walk me through the issue and the …
Sonia McCleary · ★★★★★ · Google · Jan 2026
The most critical take we found
called for a technician to come over to fix a clogged kitchen sink (asian guy). He asked 3-4 questions max (if its clogged from upstairs level or around the house or only the sink), asked how old the house was, and say maybe they would need a long snake to …
Skape Arts · · Google · Apr 2026

We read 81 of 4,085 reviews · newest from Jan 2026 · BBB A+ accredited

4.8 (1,802 Google reviews) 8.7 mi from downtown PikesvilleNot a 24/7 shop

81 of 85 sampled reviews are 5-star with 96.5% positive sentiment, and reviewers cite techs Gary, Scott, Caleb showing up when a competitor no-showed.

Rating mix — of the 15 reviews we analyzed1,802 total on Google
512
40
31
20
12

Why we're cautious

  • One reported failed installation that took a year to resolve - customer hired an independent plumber who fixed it in 2 hours. (1 of 85 reviews)
  • Gas-line markup flagged - $490 for a 20-minute gas-line disconnect/reconnect on a range install, customer cites $300 as typical going rate. (1 of 85 reviews)

To be fair

  • Same-day rescue when competitors no-show - one customer got gas-line repair after Michael & Son no-called on a week-old appointment. (cited in 2 of 85 reviews)
  • Workmanship on vintage homes called out specifically - galvanized pipe replacement on a 1939 house with cast-iron tub preserved. (cited in 2 of 85 reviews)
  • Pre-arrival call-aheads and floor protection - blue mat at the door, 15-minute heads-up calls on multiple jobs. (cited in 2 of 85 reviews)
What reviewers praise
Saffer was wonderful to work with. They kept me informed throughout the entire process and explained everything to me. The team was wonderful. Will definitely use them again.
Susan Miller · ★★★★★ · Google · Mar 2026
The most critical take we found
Don't waste your time and money with them. Bad experience, failed installation, suffered one year until I found another independent plumber who fixed their failed installation in 2 hours. Will never deal with Saffer Plumbing again. To your comment below: I …
liang huang · · Google · Oct 2025

We read 85 of 1,802 reviews · newest from Mar 2026

4.9 (1,536 Google reviews)4.5 on Yelp (56) 19.9 mi from downtown PikesvilleNot a 24/7 shop

Alpha Plumbing: 4.9 stars across 1,536 reviews with 93% positive; gas line installation passed county inspection same day, frozen pipe call answered within 2 hours, workmanship in 16 of 100 analyzed; 1 no-show/last-minute cancellation incident.

Rating mix — of the 15 reviews we analyzed1,536 total on Google
511
40
30
21
13

What reviewers keep saying

  • Gas line installation passed county inspection on completion day — photo updates provided at each phase of work (cited in 1 of 100 reviews)
  • Frozen pipe call at 8am secured 10am appointment; correct solution found in single visit — plumber crawled through crawlspace to diagnose (cited in 1 of 100 reviews)
  • Consistent honest pricing — "least expensive fix first" approach applied across multiple service calls; fair_pricing in 6 of 100 analyzed (cited in 3 of 100 reviews)

What reviewers complain about

  • One reviewer rescheduled twice then received less than 1-hour cancellation notice before appointment — no advance heads-up given (1 of 100 reviews)
What reviewers praise
Our tech arrived during the scheduled time and did a quick job. He showed us what the problem was and told us how he’d fix it, then showed us the end result. He let us know that he was going for the least expensive fix first and luckily for us, that first …
Merey Barden · ★★★★★ · Google · Feb 2026
The most critical take we found
All I can say is good luck with getting them out to your property. I moved my schedule twice to accommodate them but they announced they couldn't come less than an hour before our planned time. Respect your customers enough to give them a 24 hour notice at …
Oby O. · · Yelp · Dec 2021

We read 100 of 1,536 reviews · newest from Feb 2026

7

Brian B. Quick Plumbing

Top pick24/7 per Google listing
4.9 (1,094 Google reviews) 8.0 mi from downtown Pikesville

4.9★ across 1,094 reviews — weekend emergency leak dispatch confirmed when others couldn't make it; water heater replacement included full warranty walkthrough with zero surprises; 3 toilets replaced in one visit with zero cleanup left behind.

Rating mix — of the 5 reviews we analyzed1,094 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,094 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Weekend emergency dispatch confirmed — showed up for a leak when other companies couldn't make it; job done quickly by tech Dion (cited in 1 of 5 reviews)
  • Full pre-work explanation and warranty walkthrough on water heater replacement — tech detailed scope, process, and warranty terms before touching anything (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience! The service was quick when we had an emergency leak, even when other companies couldn't make it out on the weekend. Our tech Dion was very knowledgeable and helpful. He got the job done quickly and was very professional.
Ray Boarman · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,094 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
8

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.7 (16,453 Google reviews) 9.0 mi from downtown Pikesville

Large 16,453-review chain, BBB A+ accredited, 4.7 average. 93 of 100 analyzed 5-star, but 3 expensive mentions and a 1-star demolition-without-plumbing complaint stand out.

Rating mix — of the 15 reviews we analyzed16,453 total on Google
512
41
30
21
11

Why we're cautious

  • 1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company (1 of 100 reviews)
  • Pricing called expensive; one reviewer warns sign-off locks the cost despite added trips for parts (expensive=3) (1 of 100 reviews)
  • Scheduling/follow-through lapses: a missed calendar entry and an unreturned callback request (2 of 100 reviews)

To be fair

  • Next-day water-main and pipe repairs with shutoff valves and pressure reducers (10 water-heater + water-line mentions) (cited in 2 of 100 reviews)
  • After-hours/late-night work to finish jobs (fast_response=13, weekend_or_emergency=2) (cited in 2 of 100 reviews)
  • Detailed step-by-step explanations and estimates from techs (professional=46, workmanship=22) (cited in 2 of 100 reviews)
What reviewers praise
We had a ruptured water main leaking inside our basement. We called LtP. The plumber came out a few hours later to inspect and hive us a quote. The repair work happened the next day, which was to replace some pipe, add new shutoff valves and a water pressure …
Peter Karis · ★★★★★ · Google · Feb 2026
The most critical take we found
Plumbing tech said Shower/tub diverted & plumbing install would take a day. I can't speak to the plumber’s skill because he didn’t do any plumbing. But he can do demolition. Put a hole in plaster & lathe hallway wall & left. I had put down a deposit & he …
Ellery Queen · · Google · Oct 2025

We read 100 of 16,453 reviews · newest from Feb 2026 · BBB A+ accredited

9

Michael & Son Services

Caveats apply24/7 per Google listing
4.7 (8,275 Google reviews)3.9 on Yelp (100) 11.4 mi from downtown Pikesville

Excellent emergency responder with strong workmanship, but pricing has reportedly increased significantly and occasional diagnostic misses can lead to expensive callbacks.

Rating mix — of the 15 reviews we analyzed8,275 total on Google
56
41
30
23
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major liability dispute: Misdiagnosis led to $23,000+ in water damage; company initially refunded diagnostic fee but charged $4,426 mitigation fee, then re-invoiced after 1+ year. Customer indicates possible future litigation and was ultimately forced to pay. This suggests potential pattern of shifting responsibility for diagnostic errors to customer. (1 of 187 reviews)
  • Warranty service avoidance: One reviewer reports being unable to get warranty service appointment for 3 weeks on work that failed, despite company knowing issue is a public safety concern, suggesting they may be deprioritizing warranty claims (1 of 187 reviews)
  • BBB rating is B- and non-accredited: Combined with 0 complaints in past 3 years suggests either recent issues or avoidance of BBB complaint resolution process

To be fair

  • Fast emergency response: Multiple reviewers report same-day or rapid after-hours service (45 min at 10:30pm, Saturday next-day installation, 3-hour response during holiday crisis) (cited in 3 of 187 reviews)
  • Strong technical workmanship and diagnostics: 8+ reviews specifically praise quality of repairs, thorough troubleshooting, and expert installation (cited in 7 of 187 reviews)
  • Excellent communication and customer care: 6 reviews mention clear explanations, updates on arrival, maintenance education, and courteous demeanor (cited in 6 of 187 reviews)
What reviewers praise
Jesse James was awesome 😎 explained everything in detail about what needed to be repaired/replaced with the water heater. He gave us options and great pricing. 0% financing for 18 months. We had another company come out first. Didn't like the approach and …
Michael Hastings · ★★★★★ · Google · Feb 2026
The most critical take we found
We contacted Michael & Son in September 2023 because our basement toilet was not flushing correctly. A technician came to our residence, snaked the basement toilet, and claimed to have cleared debris from the line. We paid the $737.00 fee charged. Despite our …
Mary H. T. · · Yelp · Dec 2024

We read 187 of 8,275 reviews · newest from Feb 2026

10

Catons Plumbing, Drains & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (1,716 Google reviews) 6.6 mi from downtown Pikesville

75 of 89 analyzed reviews are 5-star but 10 are 1-star and themeCounts.surprise_fees=2; multiple detailed complaints describe invoiced services that were never performed.

Rating mix — of the 15 reviews we analyzed1,716 total on Google
56
40
31
20
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two detailed 1-star reviews describe being billed for work that was not performed — one for a camera scope listed on the signed invoice, one for a toilet removal/replace the customer had to hire someone else to do (2 of 89 reviews)
  • One reviewer alleges a working main-supply valve broke 'suddenly' during a small pipe replacement, turning the job from a few hundred dollars into $1,200+ (1 of 89 reviews)
  • Upsell-to-replacement pattern: one 3-star reviewer says Caton's quoted $13,000 to replace the sewage system before a camera scope located a trap as the real problem (1 of 89 reviews)

To be fair

  • Late-night and weekend dispatch confirmed — one customer got an 8 PM Super Bowl Sunday estimate and a Sunday-night 2-hour callout from another (cited in 3 of 89 reviews)
  • Technician Henry named in multiple reviews for fixing problems other plumbers couldn't diagnose (cited in 3 of 89 reviews)
What reviewers praise
Highly recommended. When another plumbing company cancelled on me last minute, Caton’s was able to send someone same day. They arrived on time after calling to confirm they were on the way. Henry and his associate were very friendly, respectful and explained …
Courtney Moore · ★★★★★ · Google · Mar 2026
The most critical take we found
If I could give them zero stars I would. The plumber that repaired my leak flooded my lower level of my townhouse. Now it has mold and they refusing to fix it.
Katlin C · · Google · Nov 2025

We read 89 of 1,716 reviews · newest from Mar 2026

4.8 (1,111 Google reviews) 5.0 mi from downtown PikesvilleNot a 24/7 shop

4.8★ / 1,111 reviews; 5 analyzed show 4 five-stars vs 1 one-star; expensive flagged in 2 reviews; 1-star alleges hidden attic damage during HVAC diagnostic without disclosure.

Rating mix — of the 5 reviews we analyzed1,111 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,111 reviews so far. Treat this as a first read.

Why we're cautious

  • 1-star review alleges HVAC diagnostic crew damaged attic insulation and wood frame and left without disclosing it — discovered only via pre-job contractor photos (1 of 5 reviews)
  • Pricing above-market acknowledged in 2 of 5 reviews: 'not the cheapest you can find if you want to hunt for someone' — expensive theme in 2 of 5 themeCounts (2 of 5 reviews)

To be fair

  • Membership plan explicitly credited for paying for itself on large repairs — one reviewer signed up for a discount and reports multiple HVAC and plumbing visits covered (cited in 1 of 5 reviews)
  • 10-year repeat customer reports consistent service across plumbing and HVAC including snow-storm response (rev PSHyxFBe5d0aXLk9IQI1); Tayla, Michael, Maykol each praised for educating customers (cited in 3 of 5 reviews)
What reviewers praise
Michael and Alonso did a dryer vent cleaning for me today. This is after Brandon did the initial inspection a few days ago. I signed up for the membership plan last summer to get a discount on a big repair I needed and it's more than paid for itself. …
Jason Harab · ★★★★★ · Google · Mar 2026
The most critical take we found
Dis-HONEST ABE **Beware of HONEST ABE - HVAC Division!** I had an extremely frustrating and disappointing experience with HONEST ABE Plumbing, Heating & Cooling - HVAC Division, and I feel compelled to share my story to warn others. In early 2024, I hired a …
V · · Google · Nov 2025

We read 5 of 1,111 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Prime Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,505 Google reviews)3.6 on Yelp (22) 16.3 mi from downtown Pikesville

4.8★ across 2,505 reviews but reviewConsistency=0.433 — 16 of 100 analyzed are 1-star; Yelp shows predatory pricing complaint ($1,100 quote for $150-500 job), no-show with lost wages, and a technician who called customer an idiot.

Rating mix — of the 15 reviews we analyzed2,505 total on Google
512
40
30
20
13

Why we're cautious

  • Yelp 1-star: technician called customer an idiot under breath while diagnosing leak, then laughed after opening wall with no leak found (1 of 100 reviews)
  • Yelp 1-star: outdoor hose bib installation quoted at $1,100 (market rate $150-500); customer paid $295 elsewhere same day (1 of 100 reviews)
  • Code violation documented: outdoor pipe installed against MD code, not properly insulated; customer had to hire second plumber to correct (1 of 100 reviews)

To be fair

  • fast_response=18 in 100 analyzed reviews; same-day appointments documented across multiple positive reviews (cited in 3 of 100 reviews)
  • Technician Rob went above quoted scope — upgraded valves, installed dishwasher, hauled old unit, checked pressure issues on own time (cited in 1 of 100 reviews)
What reviewers praise
Rob provided excellent service. I needed a new water maker shut-off valve installed. Rob evaluated the situation and provided me with solutions. The work was done quickly and cleanly. Rob also provided me with knowledge about my home and gave me some ideas …
dwayne johnson · ★★★★★ · Google · Jan 2026
The most critical take we found
I reached out to Prime Plumbing several years ago to have my hot water heater moved to accommodate waterproofing installation in my basement. The man that came out was quick and very respectful and the price was reasonable. When I had a very minor plumbing …
Lauren Postley · · Google · Jan 2026

We read 100 of 2,505 reviews · newest from Jan 2026 · BBB A+ accredited

13

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing
4.8 (2,026 Google reviews) 15.6 mi from downtown Pikesville

Exceptionally fast emergency response with thorough, detail-oriented work—but the pricing_fairness score of 0 suggests serious cost concerns that warrant clarification before booking.

Rating mix — of the 5 reviews we analyzed2,026 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,026 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical pricing mismatch: workmanship and responsiveness rated 95–97, yet pricing_fairness = 0. With only 5 reviews analyzed, this suggests either hidden costs, estimates exceeding quotes, or systematic overcharging that reviews do not explicitly address but dimension scoring captures.
  • Pricing fairness dimension scored 0/100—no review text provided to identify specific billing complaints, but this stark discrepancy with 95+ scores on other dimensions suggests potential cost disputes or pricing transparency issues

To be fair

  • 5 of 5 reviews praise professional, courteous demeanor and attention to detail during installations (cited in 5 of 5 reviews)
  • Quick emergency response demonstrated: water heater leak service described as coming out 'quickly' with clear communication to entire family (cited in 1 of 5 reviews)
  • 4 of 5 reviews highlight thoroughness and patience—technician tried 'every possible solution instead of rushing' and worked through adverse conditions (rainstorm) to complete jobs timely (cited in 1 of 5 reviews)
What reviewers praise
The F.H. Furr team of Jalyn and Kevin installed our new a/c unit today and they were AWESOME! Throughout the process these two gentlemen were professional, courteous and efficient. We were so impressed with the great care they took when they moved about our …
Judi Emmel · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,026 reviews · newest from May 2026

14

Mr. Rooter Plumbing of Greater Baltimore

We'd call someone else first
4.8 (1,404 Google reviews)2.6 on Yelp (71) 9.2 mi from downtown PikesvilleNot a 24/7 shop

Responds within hours even on holidays and delivers solid workmanship, but pricing runs 30-100% above competitors and communication breaks down after the sale.

Rating mix — of the 15 reviews we analyzed1,404 total on Google
54
40
31
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Contract/scope disputes: 1 review alleges company refused to honor $12,800 contract and failed to replace upstairs piping as agreed. (1 of 155 reviews)
  • Owner conduct issue: 1 detailed review describes branch owner 'Fran' yelling aggressively, hanging up on customer, and leaving reviewer feeling threatened during a service dispute. (1 of 155 reviews)
  • Job site cleanup: 1 review reports concrete waste and aggregate left in street/sidewalk after work. (1 of 155 reviews)

To be fair

  • Emergency response speed: 6 reviewers praise same-day or next-morning arrival, including holiday service on New Year's Day and Thanksgiving. (cited in 6 of 155 reviews)
  • Workmanship quality: 8+ reviewers describe thorough, professional repairs with attention to testing and cleanup before departure. (cited in 6 of 155 reviews)
  • Team professionalism: Multiple reviews highlight courteous, knowledgeable technicians (Rich Bush, Wayne, Roland, Umesh) who explain work and answer questions. (cited in 4 of 155 reviews)
What reviewers praise
Rich came out to repair my shower nozzle and did a fantastic job. He was polite, very knowledgeable, and took the time to explain exactly what the issue was and how he fixed it. The repair was quick, the price was great, and everything is working perfectly …
James Easley · ★★★★★ · Google · Mar 2026
The most critical take we found
I contacted a few different plumbers to get estimates. Mr. Rooter was the 3rd estimate I got. Two techs showed up and I immediately got a bad vibe. I asked them in and the lead tech was very awkward and seemed shady. The second tech didnt say a word. I told …
Erin G. · · Yelp · Dec 2018

We read 155 of 1,404 reviews · newest from Mar 2026

15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (1,112 Google reviews)2.8 on Yelp (100) 11.5 mi from downtown Pikesville

Fast emergency response and solid workmanship, but pricing is aggressively high and internal coordination breaks down on complex jobs.

Rating mix — of the 15 reviews we analyzed1,112 total on Google
53
40
30
22
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and aggressive collection: 3 reviewers report being charged after declining service ($2,700 attempt after customer canceled contract, multiple DocuSign requests sent without confirmed approval, $915 charge initially refunded only after escalation), suggesting billing follows service rather than consent. (2 of 193 reviews)
  • Critical service failures causing property damage: 2 severe cases where technician errors directly caused basement flooding—one technician flushed toilet knowing main line was blocked (5 rooms flooded, 4 inches of water), another reattached water line incorrectly; both led to water damage requiring remediation. (1 of 193 reviews)
  • Camera/diagnostic work not completed or canceled without explanation: One reviewer's camera request was canceled after initial snake visit without explanation, forcing follow-up a week later; another camera technician confirmed blockage but caused flooding during inspection. (1 of 193 reviews)

To be fair

  • Quick emergency response: Multiple reviewers praise fast arrival on nights, weekends, and holidays (same-day service even day after holiday, arrived within 35 minutes during Saturday basement flood, Sunday afternoon toilet emergency resolved quickly). (cited in 3 of 193 reviews)
  • Individual technician quality: 7 reviewers specifically praise named technicians (Jeff, Dal, Israel, DAL) for being knowledgeable, efficient, professional, courteous, and thorough. (cited in 7 of 193 reviews)
  • Work quality on standard jobs: Reviewers report successful clogs cleared, leaks fixed, drains snaked to the alley, and clean-up after work completed. (cited in 3 of 193 reviews)
What reviewers praise
Israel was very helpful, knowledgeable, efficient, and kept the house clean while working. He resolved the issue and gave some helpful pointers for the next time it could happen. There was a longer wait for service than estimated but to be fair it was a …
Moshe Broder · ★★★★★ · Google · Feb 2026
The most critical take we found
TL;DR I would not recommend for big projects as they will try to bill the max amount to the insurance company. Also you will need to be coordinating for company since the internal teams do not speak to each other when working with them for multiple jobs since …
Aldo Peralta · · Google · Feb 2026

We read 193 of 1,112 reviews · newest from Feb 2026 · BBB A+ accredited

Also serving Pikesville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Roto-Rooter Plumbing & Water Cleanup 4.8 (976 Google reviews) · Catonsville · 8.1 mi Call
Metcalf Plumbing Service, LLC 4.9 (772 Google reviews) · Catonsville · 7.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.9 (645 Google reviews) · Baltimore · 13.7 mi Call
Catons Plumbing, Drains & Water Cleanup 4.8 (586 Google reviews) · Catonsville · 8.3 mi Call
Catons Plumbing, Drains & Water Cleanup 4.7 (575 Google reviews) · Baltimore · 8.9 mi Call
Reliability Home Services 4.7 (561 Google reviews) · Dundalk · 15.9 mi Call
Mike's Plumbing And Heating Services Inc. 4.8 (478 Google reviews) · Pikesville · 13.4 mi Call
Warrior Plumbing & Heating 4.9 (426 Google reviews) · Baltimore · 5.7 mi Call
Heil Plumbing & HVAC 4.9 (380 Google reviews) · Baltimore · 7.0 mi Call
Abbott Brothers Plumbing & Heating of Maryland 4.8 (374 Google reviews) · Baltimore · 6.3 mi Call
Stilwell Plumbing & Drain Cleaning 4.3 (334 Google reviews) · Dundalk · 11.3 mi Call
Benjamin Franklin Plumbing of Baltimore 4.9 (330 Google reviews) · Baltimore · 4.1 mi Call
Priority Plumbing & Drain 4.9 (311 Google reviews) · Pasadena · 19.6 mi Call
Chesapeake Plumbing, Inc 4.8 (295 Google reviews) · Pasadena · 20.0 mi Call
Mahon Plumbing 4.9 (276 Google reviews) · Baltimore · 15.7 mi Call
W. A. Booth Plumbing Services llc 5.0 (219 Google reviews) · Severna Park · 19.9 mi Call
Abend Services 4.8 (182 Google reviews) · Baltimore · 12.7 mi Call
Trust Plumbing & Heating, LLC 5.0 (156 Google reviews) · Baltimore · 15.2 mi Call
Empire plumbing and heating llc 5.0 (123 Google reviews) · Bel Air · 16.5 mi Call
Millennium Plumbing 4.3 (110 Google reviews) · Baltimore · 9.2 mi Call
Nick's Plumbing Services 5.0 (103 Google reviews) · Catonsville · 14.6 mi Call
Empire Plumbing and Heating LLC 5.0 (89 Google reviews) · Pikesville · 9.3 mi Call
Calvert Plumbing and Backflow Services 5.0 (89 Google reviews) · Pasadena · 18.9 mi Call
PUZO Plumbing & Drain LLC 5.0 (86 Google reviews) · Catonsville · 6.9 mi Call
Hosanna Plumbing & Drain LLC 5.0 (81 Google reviews) · Catonsville · 6.5 mi Call
Anne Arundel Plumbing, Inc. 4.5 (72 Google reviews) · Pasadena · 19.8 mi Call
B-More Plumbing & Drain Cleaning 4.8 (71 Google reviews) · Pikesville · 2.0 mi Call
Lee Brothers Contracting 5.0 (66 Google reviews) · Catonsville · 6.2 mi Call
All Nite Sewer & Drain Cleaning, LLC. 4.6 (64 Google reviews) · Dundalk · 11.6 mi Call
Lessner Plumbing 5.0 (62 Google reviews) · Pikesville · 12.1 mi Call
Jerry C Plumbing and Drain Services 5.0 (48 Google reviews) · Dundalk · 10.3 mi Call
Bridges Plumbing Co 5.0 (43 Google reviews) · Catonsville · 3.5 mi Call
Stokes Plumbing & Mechanical 5.0 (42 Google reviews) · Pikesville · 10.3 mi Call
Mister Plumber & Son 4.9 (29 Google reviews) · Pasadena · 20.0 mi Call
Frank J. Klein & Sons Inc. 4.9 (22 Google reviews) · Pikesville · 1.0 mi Call
Haynes Plumbing 5.0 (22 Google reviews) · Baltimore · 9.5 mi Call
Catonsville Professional Services 4.3 (17 Google reviews) · Catonsville · 7.2 mi Call
Marino Plumbing & Heating 4.6 (11 Google reviews) · Catonsville · 7.1 mi Call
Ray Stefanski Plumbing & Drain Cleaning Inc. 4.6 (10 Google reviews) · Dundalk · 13.1 mi Call
Mr Plumber & Son 4.5 (8 Google reviews) · Glen Burnie · 15.8 mi Call

What reviewers complain about in Pikesville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water CleanupReviewer quoted ~$1,000 to unclog a kitchen sink after minimal assessment, with pricing justified only as 'standard'
  • Saffer Total Home Plumbing, Heating & ElectricalOne reported failed installation that took a year to resolve - customer hired an independent plumber who fixed it in 2 hours.
  • Len The Plumber Heating & Air, LLC1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company
  • Michael & Son ServicesMajor liability dispute: Misdiagnosis led to $23,000+ in water damage; company initially refunded diagnostic fee but charged $4,426 mitigation fee, then re-invoiced after 1+ year. Customer indicates possible future litigation and was ultimately forced to pay. This suggests potential pattern of shifting responsibility for diagnostic errors to customer.
  • Michael & Son ServicesWarranty service avoidance: One reviewer reports being unable to get warranty service appointment for 3 weeks on work that failed, despite company knowing issue is a public safety concern, suggesting they may be deprioritizing warranty claims
  • Michael & Son ServicesBBB rating is B- and non-accredited: Combined with 0 complaints in past 3 years suggests either recent issues or avoidance of BBB complaint resolution process
  • Catons Plumbing, Drains & Water CleanupTwo detailed 1-star reviews describe being billed for work that was not performed — one for a camera scope listed on the signed invoice, one for a toilet removal/replace the customer had to hire someone else to do
  • Catons Plumbing, Drains & Water CleanupOne reviewer alleges a working main-supply valve broke 'suddenly' during a small pipe replacement, turning the job from a few hundred dollars into $1,200+

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Pikesville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,286 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Butler, Glyndon, Marriottsville, Owings Mills, Randallstown, Reisterstown, Stevenson, Sykesville, Woodstock — this Pikesville guide covers those areas.

Nearby city guides