Len The Plumber Heating & Air, LLC
Plumber · Aberdeen, MD · Open 24 hours per Google listing
Our verdict
Large 16,453-review chain, BBB A+ accredited, 4.7 average. 93 of 100 analyzed 5-star, but 3 expensive mentions and a 1-star demolition-without-plumbing complaint stand out.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Annapolis Junction, MD · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Next-day water-main and pipe repairs with shutoff valves and pressure reducers (10 water-heater + water-line mentions)
Cited in 2 of the 100 reviews we analyzed.
After-hours/late-night work to finish jobs (fast_response=13, weekend_or_emergency=2)
Cited in 2 of the 100 reviews we analyzed.
Detailed step-by-step explanations and estimates from techs (professional=46, workmanship=22)
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company
“Plumbing tech said Shower/tub diverted & plumbing install would take a day. But he can do demolition. Put a hole in plaster & lathe hallway wall & left. I had put down a deposit & he didn't do any plumbing. The Tech was here on October 1st, and I haven't seen him since.”
Pricing called expensive; one reviewer warns sign-off locks the cost despite added trips for parts (expensive=3)
Cited in 1 of the 100 reviews we analyzed.
Scheduling/follow-through lapses: a missed calendar entry and an unreturned callback request
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I really appreciated the same-day service and the fact that the team was able to come out so quickly to look at my repairs. The technician was professional, and while one of the larger issues couldn't be resolved, they were able to clear a drain for me. However, I found the pricing to be quite steep. Charging $500 to unclog a bathroom sink for 15 minutes of work felt excessive. Additionally, the paperwork …”
Positive
“We had a ruptured water main leaking inside our basement. We called LtP. The plumber came out a few hours later to inspect and hive us a quote. The repair work happened the next day, which was to replace some pipe, add new shutoff valves and a water pressure reducer. Everything is complete, leak free and working properly. Billy, the plumber doing the work, was very nice, respectful and honest. Everything was done …”
“FIVE STARS! I am one tough client, I believe in transparency, our two day service resolved both plumbing issues. Len Plumbing Heating & Air sent Jamarl who arrived Monday morning and was kind enough to explain step by step how our two ruptured pipes would be fixed. He provided a thorough estimate. Tuesday a team of two arrived, cleared away the affected area, removed the damaged pipes, repaired the pipe under our …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Len The Plumber Heating & Air, LLC?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Len The Plumber Heating & Air, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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