Millennium Plumbing
Plumber · Baltimore, MD · Open 24 hours per Google listing
Our verdict
Fast emergency response with strong technician quality, but inconsistent phone/office staff behavior and rare warranty disputes create unpredictability.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 106 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency responsiveness: 6 reviews explicitly mention same-day or rapid after-hours arrival, including response within 1 hour at 8pm and next-morning callbacks after 6pm contact
Cited in 6 of the 106 reviews we analyzed.
Field technician quality: 7 reviews praise specific technicians (Shawn, Sean, David, Ron in positive contexts) as knowledgeable, efficient, polite, and solution-oriented
1 cited review
“Fixed my mistakes each time. He is a good plumber”
Cited in 7 of the 106 reviews we analyzed — 6 cited reviews not excerpted here.
Fair pricing and willingness to apply payments toward bigger repairs: 3 reviews mention refusing to overcharge or creatively crediting prior payments against replacements
1 cited review
“Applied money to replacement, didn't argue about price”
Cited in 3 of the 106 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Warranty disputes and refusal to honor stated 5-year coverage: 1 review documents recurring leak (3 times) on replaced check valve, with management refusing to return after second occurrence despite written 5-year warranty; customer escalated to BBB and small claims court
Cited in 1 of the 106 reviews we analyzed.
Red flag
Quality failures with high charges: 1 review reports plumber failed to diagnose/fix issue, charged $500+, and office staff were extremely rude when customer requested receipt or explanation
Cited in 1 of the 106 reviews we analyzed.
Phone/office staff rudeness: 3 reviews report being spoken to disrespectfully or rudely by call center or phone operators, with one caller stating they had to explicitly ask not to be treated like 'a nuisance'
Cited in 3 of the 106 reviews we analyzed.
Inconsistent cleanup and follow-up: 1 review reports sewage particles left on cabinets and sticky basement floors after pump replacement, with technician initially refusing to address associated smell
Cited in 1 of the 106 reviews we analyzed.
Administrative delays: 1 review reports 4-day delay obtaining a receipt for non-repairs, despite daily requests
Cited in 1 of the 106 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 106 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Let me preface this by saying, the PLUMBER did an amazing job. Speedy, fairly priced and even punctual. Had two sump pumps installed in my business. Called about a genuine concern with a sump pump running hot and making a nasty smell in my business...and was spoken to like a nuisance... very rudely by the emergency operator. So rudely that in a 3 minute converstation I had to use the phrase ,"Can you please stop …”
“After dealing with Millennium Plumbing, who replaced our sewage ejector pump in our basement, I can easily say that I would never recommend their services to anyone. The technician, Ron, was not only rude, but he also refused to walk me through the work he did after I specifically asked. It was very alarming to me. When Ron left, the basement was very dirty. The floors were sticky and there were sewage particles on …”
“I previously had a bad experience with Millenium plumbing, but had to reach out to them because a check valve had started leaking that they had replaced. I was nervous that they wouldn't guarantee their warranty because of the difficult past experience I had with them. However, I was happy to find out that they fixed the leak, cleaned everything up and honored their warranty. Ron made sure I was happy with …”
Positive
“Shoutout to Steven and Millennium Plumbing! Great, fast and friendly service. Came out same day to the help me with my shore faucet and didn’t charge me for the visit to allow me save money to go towards the repair cost. Would highly recommend!”
“Shawn is great. Came to the house 2x and fixed my mistakes each time. He is a good plumber and a great human. I will hire him again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Significant gap: Google 4.3/5 (110 reviews, predominantly 5-star) vs. Yelp 2.6/5 (12 reviews) suggests negative experiences may be underrepresented on Google or concentrated among commercial/property management clients on Yelp. BBB non-accreditation with zero complaints filed (past 3yr) contradicts pattern of unresolved disputes mentioned in reviews (QrnSDFmEmZfDSeZWcRr3 references BBB involvement).
Should you hire Millennium Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Millennium Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Millennium Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Baltimore · Pikesville · Annapolis Junction · Arnold