Stilwell Plumbing & Drain Cleaning
Plumber · Dundalk, MD · Open 24 hours per Google listing
Our verdict
Fast emergency response and strong workmanship when things go well, but quality control and follow-through on restoration work can be inconsistent.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviews specifically praise rapid response to urgent calls, including answering during non-business hours
1 cited review
“came out really quickly when I needed help”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong technical expertise and communication when crew is properly equipped: 4 of 5 reviewers mention detailed explanations, attention to detail, or confident problem-solving
1 cited review
“came out really quickly when I needed help”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Major scheduling delays on quote-based work: One customer reported crew arriving 5.5 hours late (1:30pm vs 8:00am appointment), even after final inspector arrived first
“They dug up my front lawn and destroyed my newly replaced sidewalk”
Red flag
Significant service quality variance: High-touch emergency calls (4-5 stars) contrast sharply with large project execution (1 star), suggesting inconsistent crew quality or supervision
“They dug up my front lawn and destroyed my newly replaced sidewalk”
1 more cited review
“came out really quickly when I needed help”
Poor restoration and site cleanup on major jobs: One water line replacement left the lawn and newly replaced sidewalk damaged, with promised spring repairs never completed by May
“They dug up my front lawn and destroyed my newly replaced sidewalk”
Inadequate job planning and resource management: Technician admitted to lacking proper tools mid-job, forcing suboptimal work instead of rescheduling with correct equipment
“They dug up my front lawn and destroyed my newly replaced sidewalk”
Poor follow-up and accountability: Customer reported zero contact attempts to remedy promised restoration work over 7+ months
“They dug up my front lawn and destroyed my newly replaced sidewalk”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Be aware. My experience with Stilwell Plumbers was horrible. I was told the crew would arrive at 8:00 am to start on my water line replacement from the meter to the house. They showed up at 1:30 pm. In fact the final state inspector showed up for inspection before the crew did. Once the crew showed up late, they were in a hurry to get the job done. They dug up my front lawn and destroyed my newly replaced …”
Positive
“Stilwell Plumbing came out really quickly when I needed help, which I appreciated. The plumber was friendly, professional, and knew exactly what he was doing. He got straight to the problem and fixed it without wasting time. Everything was handled smoothly and I didn’t have to stress about it. I’d definitely call them again if I ever need plumbing work.”
“Stilwell’s team did an outstanding job fixing our plumbing problem. More specifically, we had an underground damaged/leaking water main pipe, caused by a contractor installing a fence gate. Although the initial call was made to Stilwell during non business hours, they answered immediately. A crew surveyed the problem. They were polite and explained in detail the needed repairs. The cost was reasonable and the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 334 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Stilwell Plumbing & Drain Cleaning?
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Find plumbers near you
Stilwell Plumbing & Drain Cleaningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Baltimore · Pikesville · Sparks Glencoe · Arnold