Trust Plumbing & Heating, LLC
Plumber · Baltimore, MD · Open 24 hours per Google listing
Our verdict
Zack and his team show up fast with honest assessments and flawless workmanship—perfect for 2am burst pipes, though you'll pay fairly for premium service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 82 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Rapid emergency response even outside business hours—multiple reviewers mention quick arrival and willingness to help immediately
Cited in 3 of the 82 reviews we analyzed.
Exceptional diagnostic skill and damage mitigation—flooded basement case handled with smart shut-off valve installation and insurance coordination
Cited in 1 of the 82 reviews we analyzed.
Goes above and beyond on workmanship—discovered void under concrete slab during main line replacement and properly filled it back in without upselling
Cited in 1 of the 82 reviews we analyzed.
Educates homeowners on maintenance needs—multiple reviewers note Zack explained systems thoroughly and identified necessary future services like annual descaling
Cited in 3 of the 82 reviews we analyzed.
Pricing matches estimates—reviewer explicitly noted arrival 'on time and money as estimated'
1 cited review
“came in on time and money as estimated”
Honest communication from the start—multiple reviewers emphasize honesty and transparency in quotes and work recommendations
Cited in 2 of the 82 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 82reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Zack is definitely your go to guy , I could not be more satisfied and pleased with not only his work, his quick response his willingness to help fix my issue. Most importantly he was completely honest with me from the beginning . I am so thankful that I was connected to him. I will never use anyone else and will refer anyone I know to him.”
“Zack did such an amazing job with the quote, and Stephen and Derek did amazing work to replace my ~24 year old A.O. Smith gas water heater with this beautiful Rheem, connected to an Aquatherm. The pipe work is beautiful! I could not be happier having safe, hot water before the holidays and cold arrives. You all are an answer to the prayers of MANY people on my behalf!!! THANK YOU SO MUCH!!! MAY GOD BLESS AND HELP …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Across platforms
Should you hire Trust Plumbing & Heating, LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Trust Plumbing & Heating, LLC?
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Find plumbers near you
Trust Plumbing & Heating, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Baltimore · Arnold · Annapolis Junction · Pikesville