PUZO Plumbing & Drain LLC
Plumber · Catonsville, MD
Our verdict
Charges significantly less than competitors, responds within hours even for evening emergencies, and handles multiple issues in one visit without nickel-and-diming.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise pricing fairness; one reviewer cited $2,000+ quotes from competitors before Puzo charged 'an absolute fraction of that' for the same sewage ejection repair
1 cited review
“charged a bit less than the estimate on the final bill”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Exceptional emergency responsiveness: fixed leaking issues 'in the evening without hesitation,' arrived promptly for backed-up sink, and completed water heater work 'within an hour'
1 cited review
“fixed it within an hour and even had time to fix my garage disposal”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Proactive problem-solving: offers remote estimates via text photos to avoid mandatory service charges, notices and fixes additional issues (outdated faucet, garage disposal) without upselling
1 cited review
“charged a bit less than the estimate on the final bill”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistently professional and thorough: 4 of 5 reviews explicitly mention professionalism, taking time to diagnose, and leaving homeowners with 'a sense of peace'
2 cited reviews
“pleased with the work and the professionalism we were given”
“fixed it within an hour and even had time to fix my garage disposal”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Me and the wife were pleased with the work and the professionalism we were given! Hope to have Puzo plumbing come back for future plumbing issues.”
“I have used Puzo twice and they have been exceptional and professional. Mr. Mung fixed my home’s leaking issue in the evening without hesitation and left me as the homeowner with a sense of peace. Recently I had a water heater expansion issue and and he fixed it within an hour and even had time to fix my garage disposal. I would definitely recommend Puzo Plumbing!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 86 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire PUZO Plumbing & Drain LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own PUZO Plumbing & Drain LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
PUZO Plumbing & Drain LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Pikesville · Baltimore · Annapolis Junction · Cooksville