FastPlumber near me

The 15 plumbers serving Atlanta, ranked.

We read 3,210 reviews across Google, Yelp and BBB for the 45 plumbers serving Atlanta — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 30 of the 45 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Atlanta's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 32 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 31 of the 45 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: TE Certified, Electrical, Plumbing, Heating & Cooling alone carries 12,251 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown AtlantaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,724 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Atlanta

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (12,251 Google reviews) 18.6 mi from downtown AtlantaNot a 24/7 shop

Large multi-trade outfit with 12,251 Google reviews at 4.9 stars; pre-arrival text with tech name and photo is repeatedly praised. Tankless conversions, leak repairs and HVAC handled in one stop — but expect a corporate dispatch experience, not a single plumber.

Rating mix — of the 15 reviews we analyzed12,251 total on Google
514
40
30
20
11

What reviewers keep saying

  • Dispatch sends a text with the tech's name and photo before arrival, plus a 30-min heads-up call — system worked exactly as promised on a water-heater call. (cited in 2 of 90 reviews)
  • One-stop electrical-plumbing-HVAC — same outfit handled an emergency Sunday electrical call in December, then came back for backup generator and outdoor lighting. (cited in 2 of 90 reviews)
  • Tankless water-heater conversions explained in detail before install — Andrew walked one homeowner through exhaust, gas, and water-piping changes plus maintenance schedule. (cited in 1 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I called TE Technicians because my water heater was leaking. The person on the phone was very helpful and courteous. I was given a window of time for the technician, Joshua, to arrive. I was sent a text message immediately with all necessary information, …
Gail Summerskill · ★★★★★ · Google · Feb 2026
The most critical take we found
Absolutely unacceptable experience with one of this company’s drivers today. Their van was riding my bumper aggressively for miles and came dangerously close to hitting my car multiple times. I was already going the speed limit, yet the driver continued …
Kathrine jortsmer · · Google · May 2026

We read 90 of 12,251 reviews · newest from Feb 2026

2

Chen Plumbing

Top pick24/7 per Google listing
4.9 (1,712 Google reviews)5.0 on Yelp (27) 13.8 mi from downtown Atlanta

4.9★ across 1,712 reviews; reviewConsistency=0.958 with 98 of 100 five-stars — fast_response=19 and workmanship=20 are top themes; same-day service with stocked vans and no upsell on unnecessary repairs documented repeatedly.

Rating mix — of the 15 reviews we analyzed1,712 total on Google
514
40
30
20
11

What reviewers keep saying

  • fast_response cited in 19 of 100 reviewed reviews — one tech responded within 10 minutes of initial message, arrived 20 minutes later, and resolved the issue in 5 minutes (cited in 2 of 100 reviews)
  • Anti-upsell discipline confirmed: tech diagnosed 120 PSI overpressure issue, fixed pressure-reducing valve and expansion tank instead of pushing a new water heater — all work clean and fully explained (cited in 1 of 100 reviews)
  • Fair and transparent pricing — line items walked through with customer, workmanship=20 theme across 100 analyzed reviews, BBB A+ accredited (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who …
Darrell Short · ★★★★★ · Google · Mar 2026
The most critical take we found
I was disappointed with Chen Plumbing after reading so many great reviews. My 20-year-old water heater started leaking, so I called them out. The techs said my water pressure was extremely high at 110 psi, which surprised me because our original plumber had …
John Beeler · · Google · Apr 2026

We read 100 of 1,712 reviews · newest from Mar 2026 · BBB A+ accredited

3
5.0 (1,240 Google reviews) 12.6 mi from downtown AtlantaNot a 24/7 shop

5.0 across 1,240 Google reviews — all 88 analyzed are 5-star, with weekend non-emergency calls picked up Saturday, same-day shower-drain repipes, and water-line replacement completed in days.

Rating mix — of the 15 reviews we analyzed1,240 total on Google
515
40
30
20
10

What reviewers keep saying

  • Weekend phone coverage — call on a Saturday booked next-day non-emergency repair (cited in 1 of 88 reviews)
  • 18 reviews highlight workmanship including old-house pipe repairs and water-line replacement (cited in 3 of 88 reviews)
  • Hot-water heater install + cast-iron pipe removal handled with status updates throughout (cited in 1 of 88 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will …
How-Yi Chang · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,240 reviews · newest from Mar 2026

4

Progressive Plumbing

Top pick24/7 per Google listing
4.9 (1,100 Google reviews) 18.5 mi from downtown Atlanta

4.9★ across 93 analyzed reviews with 1,100 total; reviewConsistency=0.932 and 97.8% positive sentiment; professional=43 and workmanship=17 lead themes; after-hours water heater emergency confirmed; 2 reviews flag pricing as above average.

Rating mix — of the 15 reviews we analyzed1,100 total on Google
513
40
30
21
11

What reviewers keep saying

  • After-hours emergency service confirmed: responded same evening when water heater failed and other providers refused — stopped leak and installed new unit 2 days later (ACNE6Q3s4YYtWClL8csU). (cited in 2 of 93 reviews)
  • Workmanship=17 in themes; shower leak fixed in a way designed to prevent recurrence — another company had attempted the same repair months prior (tTLWE6ItD2usIZlUceFk). (cited in 2 of 93 reviews)
  • Fast_response=11 in themes; arrived 30 minutes ahead of scheduled window; came a day early on a cancellation for faucet replacement (aPhOW8T8KboZ4OaDeGTW, LGYXNBUqliIzCZe0odGh). (cited in 2 of 93 reviews)

What reviewers complain about

  • Expensive=2 in themes; one repeat customer notes pricing is 'not the cheapest' — explicitly above-average cost acknowledged while still recommending (KIxr9aY7c2AheUDA2CBc). (1 of 93 reviews)
What reviewers praise
We woke up this morning to our master shower upstairs leaking into the office downstairs again! We had the issue repaired a few months ago by another company, but unfortunately the problem came back. Since we didn’t want to use them again, we called …
M D · ★★★★★ · Google · Mar 2026
The most critical take we found
Too expensive. To replace a PRV , they are asking about 750$. I searched for the item in home depot, it was around 220$ and another plumber replaced it in 5 minutes. So just for 5 minutes they are asking for almost 550$ labor. Not fair in my opinion.
my codings · ★★ · Google · May 2026

We read 93 of 1,100 reviews · newest from Mar 2026

5

Atlanta Plumbing & Drain CO

Top pick24/7 per Google listing
4.9 (833 Google reviews) 7.6 mi from downtown Atlanta

Dispatches same-day emergency crews who finish fast and charge fairly, with Alema becoming a customer favorite for speed and professionalism.

Rating mix — of the 15 reviews we analyzed833 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day emergency response: 6 reviews explicitly mention same-day service, with one reviewer noting Atlanta Plumbing was 'the only one able to come same day' when others couldn't. (cited in 6 of 91 reviews)
  • Exceptional technician consistency: Alema and Rahmel are named in 13+ reviews with consistent praise for speed, professionalism, and courtesy, suggesting reliable staffing quality. (cited in 13 of 91 reviews)
  • Fast completion time: 9+ reviews highlight quick repairs—jobs completed in 30 minutes, 5 minutes, or 'in and out'—demonstrating efficient work. (cited in 9 of 91 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had the pleasure of having Alema (the tech) so professional and courteous from the time he entered the property until the time he left. He also worked very efficient and in a clean manner. I would recommend him to anyone. Thanks you ALEMA you ROCK!
ERICA WOODS · ★★★★★ · Google · Mar 2026
The most critical take we found
Rahmal and his team was professional and informative. They followed up and called to see if I was okay. Thank you for making me feel like my son and I mattered to you. Sometimes you speak too soon. Although my home has been serviced several times by Atlanta …
Kem Parker · · Google · Feb 2026

We read 91 of 833 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
6

Atlantis Plumbing

Caveats apply24/7 per Google listing
4.9 (2,759 Google reviews)2.9 on Yelp (15) 2.8 mi from downtown Atlanta

High-volume operation (2,759 Google reviews, 90 of 100 sampled 5-star) praised for fast leak crews working past midnight, but Yelp surfaces 1-star jobs alleging $13,000 overbilling.

Rating mix — of the 15 reviews we analyzed2,759 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable (1 of 100 reviews)
  • Reviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested (1 of 100 reviews)
  • Yelp reviewers report dramatic overbilling, including a $13,000 charge for a kitchen-sink pipe change (2 of 100 reviews)

To be fair

  • Crew worked until 2:30 AM in headlamps to restore a 1,500-foot water line and stayed friendly throughout (cited in 1 of 100 reviews)
  • Same-day leak diagnosis with a next-day crew and damage minimized to the yard (cited in 1 of 100 reviews)
  • Upfront $80 service-call pricing with no nickel-and-diming reported (cited in 1 of 100 reviews)
What reviewers praise
If you're looking for a plumber, look no further than Atlantis Plumbing! Brandon did an amazing job! He was also very nice and left everything very clean. We are new to Atlanta and I found this company on Google reviews. You always take a chance with someone …
Adrienne · ★★★★★ · Google · Feb 2026
The most critical take we found
UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job …
Dana H. · · Yelp · Oct 2024

We read 100 of 2,759 reviews · newest from Feb 2026 · BBB A+ accredited

7

Plumbing Express

Caveats apply
4.9 (2,114 Google reviews)5.0 on Yelp (1) 10.0 mi from downtown AtlantaNot a 24/7 shop

4.9 across 2,114 Google reviews; 86 of 90 analyzed are 5-star, 14 mention repiping and 19 mention fast response — but one Yelp/Google 1-star alleges $900 for a 5-minute tankless descale that didn't fix the issue.

Rating mix — of the 15 reviews we analyzed2,114 total on Google
513
41
30
20
11

Why we're cautious

  • Allegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited (1 of 90 reviews)
  • 1-star tankless descale dispute: $900 for ~5 minutes of hands-on time and the error code returned same night (1 of 90 reviews)

To be fair

  • 14 reviews call out whole-home repiping including drywall repair in the single quoted price (cited in 3 of 90 reviews)
  • Drywall after repipe was 'spotless and perfectly restored' per multiple homeowners (cited in 2 of 90 reviews)
  • Water-heater tech declined the typical 'over 5 years, you need new' upsell and ordered parts instead (cited in 1 of 90 reviews)
What reviewers praise
TOTAL HOME RE-PLUMB. Our neighborhood has had so many homes experiencing water leaks (hundreds) that many of us have chosen to re-plumb before it happens. Based on my own experience speaking with four different plumbing companies, and speaking with several …
Chris Pacitti · ★★★★★ · Google · Jan 2026
The most critical take we found
Do yourself a favor and NEVER use this company. The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to …
Khanh Dang · · Google · May 2026

We read 90 of 2,114 reviews · newest from Jan 2026

8

Plumb Works Inc.

Caveats apply
4.9 (1,848 Google reviews)3.0 on Yelp (68) 9.5 mi from downtown AtlantaNot a 24/7 shop

Fast emergency response and solid workmanship, but pricing is significantly higher than competitors—expect $400–$1,500/hour labor costs for routine jobs.

Rating mix — of the 15 reviews we analyzed1,848 total on Google
56
40
30
22
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455) (2 of 161 reviews)
  • Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed (1 of 161 reviews)
  • Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job (1 of 161 reviews)

To be fair

  • Rapid emergency response: multiple reviews document 1.5-hour arrivals and same-day service on weekends and holidays (cited in 3 of 161 reviews)
  • Consistent workmanship quality: 6 reviews explicitly praise technical competence, cleanliness of installations, and attention to detail (cited in 6 of 161 reviews)
  • Communication and transparency: 5 reviews highlight clear explanations of problems, options, costs, and follow-up documentation (cited in 5 of 161 reviews)
What reviewers praise
From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and …
Dina Molaison · ★★★★★ · Google · Mar 2026
The most critical take we found
They charged me over 200 dollars just to change the rubber gasket.
Manfred O. · · Yelp · Dec 2018

We read 161 of 1,848 reviews · newest from Mar 2026 · BBB A+ accredited

9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,177 Google reviews)2.3 on Yelp (6) 12.7 mi from downtown Atlanta

4.9 on 1,177 Google reviews; 80 of 86 analyzed 5-star with Christmas-Eve and same-day sump-pump dispatch, but a Yelp 1-star describes back-to-back no-shows on a booked emergency leak.

Rating mix — of the 15 reviews we analyzed1,177 total on Google
513
40
30
21
11

Why we're cautious

  • Yelp reviewer waited two full appointment windows then got cancelled day-of with no rescheduling option (1 of 86 reviews)
  • Pricing opacity complaint — call-center declined to give a phone estimate (1 of 86 reviews)
  • Yelp 1-star: booked Saturday window missed, rescheduled Sunday missed, finally cancelled at 6:45pm (1 of 86 reviews)

To be fair

  • Christmas Eve dispatch — tech diagnosed an air-admittance vent issue beyond the obvious garbage disposal (cited in 1 of 86 reviews)
  • Same-day basement ejector pump replacement when 2 other quotes couldn't match the timeline (cited in 1 of 86 reviews)
  • Weekend sewer-line clear (65 ft to street) when 4 other plumbers didn't respond (cited in 1 of 86 reviews)
What reviewers praise
We called Roto-Rooter because our toilet was flushing very slow. We had Khup come and do our service of removing the toilet and finding a toy my toddler and flushed down. He did an excellent job of getting the toy unstuck without damaging the toilet. Thanks …
Nadine Ford · ★★★★★ · Google · Feb 2026
The most critical take we found
Saturday, I booked an appointment online from 2:00-4:00pm to address a leak, and got an instant confirmation. Hours later, I was notified a technician would be out between 4:00-6:00 but they missed that window. I called and rescheduled for the following day …
Bobby C. · · Yelp · Nov 2021

We read 86 of 1,177 reviews · newest from Feb 2026

10

Mr. Rooter Plumbing of Atlanta

Caveats apply24/7 per Google listing
4.9 (1,088 Google reviews) 18.8 mi from downtown Atlanta

Fast emergency response and skilled technicians with strong workmanship, but pricing complaints suggest you may pay a premium for the convenience.

Rating mix — of the 15 reviews we analyzed1,088 total on Google
512
40
30
20
13

Why we're cautious

  • Pricing fairness dimension scored only 62/100 with high variance (34), suggesting inconsistent or contentious billing practices across jobs despite strong workmanship scores (2 of 99 reviews)
  • Significant pricing complaints; 2 reviewers report charges double or triple competitor quotes, including $287 for a pilot light relighting and aggressive upselling for full system replacement (2 of 99 reviews)

To be fair

  • Exceptionally fast emergency response times, with multiple reviewers reporting arrival within 1 hour or less for urgent issues (cited in 2 of 99 reviews)
  • Highly skilled technicians who diagnose problems quickly and explain work clearly; 8+ reviewers specifically praise professionalism and technical knowledge (cited in 7 of 99 reviews)
  • Technicians go above and beyond, often identifying and fixing secondary issues without upselling; 5 reviewers mention extra work done without pressure (cited in 4 of 99 reviews)
What reviewers praise
Outstanding Service from David — Highly Recommend! I can’t say enough great things about my experience with Mr. Rooter’s Plumbing! I woke up without hot water and was dreading the long wait and hassle that usually comes with plumbing issues — but David …
Jonathan Rayol · ★★★★★ · Google · Mar 2026
The most critical take we found
Ridiculously overpriced! Their charge to find a leak is about twice the cost of other plumbers. Then their solution for fixing the leak was also twice the amount charged by others. Instead of solving the problem, they wanted to replace an entire system …
HP H · · Google · Feb 2026

We read 99 of 1,088 reviews · newest from Mar 2026 · BBB A+ accredited

11

Fix & Flow Plumbing Co.

Caveats apply24/7 per Google listing
4.9 (907 Google reviews)4.8 on Yelp (36) 5.5 mi from downtown Atlanta

Fast emergency response (2-hour arrivals documented) and consistently excellent workmanship, but labor pricing runs 40-100% higher than competitors on routine jobs.

Rating mix — of the 15 reviews we analyzed907 total on Google
511
41
31
21
11

Why we're cautious

  • Pricing inconsistency and possible bait-quote risk: Quote for $400 labor (double competitors) contradicts other reviews praising 'reasonable pricing,' suggesting pricing varies sharply by job type or technician (2 of 128 reviews)
  • Labor pricing significantly above market rate: One detailed review reports $400+ quote for disposal replacement vs. $100-210 from competitors—40-75% premium for identical work (1 of 128 reviews)
  • Initial pricing quotes may underestimate final cost: One review documents initial quote of $2,200 vs. $4,000+ final charge, though another reports no unexpected add-on charges (1 of 128 reviews)

To be fair

  • Rapid emergency response: Multiple reviews document same-day or 2-hour arrival for urgent issues like burst pipes and water leaks (cited in 5 of 128 reviews)
  • Consistently high workmanship quality: 14+ reviews specifically praise professional, thorough, detail-oriented work and problem-solving (cited in 6 of 128 reviews)
  • Transparent communication and customer education: 10+ reviews mention clear explanations, honest assessments, and no pressure sales tactics (cited in 6 of 128 reviews)
What reviewers praise
Fix & Flow Plumbing was fantastic from start to finish. They were able to get me a same-day appointment and arrived quickly. My technician, Mike, was professional, reasonably priced, and took the time to explain my options clearly so I could make the best …
Suzan · ★★★★★ · Google · Feb 2026
The most critical take we found
I did not use fix and flow plumbing, but I did get a quote. So this is not a review of their work but of their pricing. I was quoted over $400 in labor to replace a waste disposal. That's double what most other people quoted. All my other quotes were …
Mit P. · ★★ · Yelp · Jul 2019

We read 128 of 907 reviews · newest from Feb 2026 · BBB A+ accredited

4.9 (856 Google reviews)3.8 on Yelp (30) 7.4 mi from downtown AtlantaNot a 24/7 shop

Great emergency responder with stellar technician TJ, but quality control issues and occasional billing disputes create unpredictable outcomes—use them for speed, but verify quotes carefully.

Rating mix — of the 15 reviews we analyzed856 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reports of technician error causing additional damage or requiring second plumber: left auger cable in pipe, cut off all water supply after repair, recommended unnecessary wall demolition (3 of 117 reviews)
  • Price gouging pattern: reviews report $1500 upsell for unrelated issues ($200 fix elsewhere), $5k shower drain that wasn't centered, $450 diagnostic fee for 2 hours of online searching (3 of 117 reviews)
  • Follow-up and accountability gaps: multiple reviews describe unresolved issues, abandoned follow-ups despite promised returns, and company denial of responsibility for their own errors (3 of 117 reviews)

To be fair

  • Fast emergency response: multiple reviews cite 30-minute arrival or same-day service during urgent situations (cited in 2 of 117 reviews)
  • Standout technicians (TJ, Billy, Robert, Eric) consistently praised for professionalism, knowledge, and going above and beyond (cited in 5 of 117 reviews)
  • Responsive customer service: office staff and supervisors follow up quickly with options and pricing (cited in 2 of 117 reviews)
What reviewers praise
TJ from Peach Plumbing did a fantastic job flushing my hot water system. He went above and beyond, checking everything and even installing a water filtration system. Super professional and knowledgeable. Five stars all the way—definitely call TJ for any …
Lakshan Genagtharan · ★★★★★ · Google · Mar 2026
The most critical take we found
I placed a service call with Peach Plumbing and Drain to clean my tankless hot water heater and to unclog a bathroom sink drain. The "plumber" they sent said tankless hot waters don't need cleaning and that, even though I described the fact that the sink …
Barbara M. · · Yelp · Dec 2021

We read 117 of 856 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

RS Andrews

We'd call someone else first24/7 per Google listing
4.9 (9,275 Google reviews)2.4 on Yelp (100) 15.9 mi from downtown Atlanta

Fast technicians with solid workmanship, but expect aggressive upselling, surprise charges, and a significant gap between initial quotes and final bills.

Rating mix — of the 15 reviews we analyzed9,275 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High-pressure sales tactics during diagnostics, including pressure to sign 'condemned' documents and claims of danger used to justify emergency replacement. 2 reviews describe aggressive sales follow-up with manufactured urgency. (2 of 192 reviews)
  • Technician no-shows and broken confirmations despite advance scheduling. 2 reviews describe missed appointments after customers took time off work. (1 of 192 reviews)
  • Marked platform rating divergence: Google 4.9/5 vs. Yelp 2.4/5 suggests reviews may skew positive on Google through curation or differential customer review behavior.

To be fair

  • Technicians arrive quickly and on schedule. 5 reviews explicitly mention punctuality, early arrival, or rapid response to calls. (cited in 5 of 192 reviews)
  • Field technicians demonstrate strong technical competence and professionalism in direct service delivery. 6 reviews praise individual technicians' skill and demeanor. (cited in 6 of 192 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years demonstrates institutional standing.
What reviewers praise
Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more …
Bernadette Tan · ★★★★★ · Google · Feb 2026
The most critical take we found
I had a tankless hot water heater installed in May. I initially had issues with this company during the installation. The sales representative told me the wrong location for installation, which caused the price to increase. They had already removed the old …
Courtney Z. · · Yelp · Dec 2025

We read 192 of 9,275 reviews · newest from Feb 2026 · BBB A+ accredited

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (5,692 Google reviews)2.2 on Yelp (100) 6.0 mi from downtown Atlanta

Excellent workmanship and emergency response, but pricing is consistently 2-3x market rate and reliability falters on complex jobs or follow-up appointments.

Rating mix — of the 15 reviews we analyzed5,692 total on Google
53
40
30
20
112

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Strategic upselling and pressure tactics: 3 reviews describe technicians refusing phone estimates, quoting inflated initial prices, or insisting on unnecessary major repairs when simple fixes sufficed (3 of 189 reviews)
  • Inability to handle complex plumbing: 2 reviews report technicians lacked knowledge for water line or sewer work, sent unqualified crews, or failed to complete jobs (1 of 189 reviews)
  • Work caused secondary damage: 2 reviews report shower leak flooding ceiling and ceiling leak requiring insurance/third-party repair after Roto-Rooter service (2 of 189 reviews)

To be fair

  • Fast emergency response: 5 reviews report arrival within 1-2 hours, including late-night and holiday calls (cited in 5 of 189 reviews)
  • Technician quality and communication: 7 reviewers specifically praised individual technicians (Mike, Jonathan, Vince, Jamaal, AL, Todor, Chris) for expertise, courtesy, and clear explanations (cited in 6 of 189 reviews)
  • Diagnostic skill on complex issues: 3 reviews mention technicians identifying root causes other plumbers missed (backup valve, shared drain line, water heater replacement guidance) (cited in 2 of 189 reviews)
What reviewers praise
Contacted Roto Rooter when I lost the contact info from another company, who had given me an estimate for some cast-iron pipe sewer work on my home. To begin, Mike & Jonathan showed up on time, were very courteous, answered all my questions, & addressed my …
Spice N WerkoutGloves · ★★★★★ · Google · Feb 2026
The most critical take we found
If you want to be ripped off this is the place to go!!! I spoke to several plumbers after the repair was finished and I paid 2x more than the going rate AFTER the $40.00 coupon. One plumber suggested I call the local news immediately. It literally took one …
Brei J. · · Yelp · Dec 2015

We read 189 of 5,692 reviews · newest from Feb 2026 · BBB A+ accredited

15

Mr. Rooter Plumbing Of Roswell

We'd call someone else first24/7 per Google listing
4.7 (1,593 Google reviews)2.3 on Yelp (100) 18.8 mi from downtown Atlanta

Bimodal: 48 of 100 analyzed are 5-star but 38 are 1-star. 13 reviewers call pricing 'expensive' (one quoted 3x other plumbers), 12 cite no-shows. Workmanship praised when work happens.

Rating mix — of the 15 reviews we analyzed1,593 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 12 reviews mention slow response or no-shows; one reports 'NO CALL, NO SHOW, NO EXCUSE' after multiple promised arrival windows (1 of 100 reviews)
  • 13 reviews call pricing expensive — one quoted at 3x what another local plumber charged for same kitchen faucet (1 of 100 reviews)
  • Bimodal rating distribution — 38 of 100 analyzed reviews are 1-star (reviewConsistency 0.126) (2 of 100 reviews)

To be fair

  • Water main replacements praised — one customer called the work a 'technical work of art' (cited in 2 of 100 reviews)
  • Plumber Arthur explained the pipe system in layman's terms and offered winter pipe-protection tips (cited in 1 of 100 reviews)
What reviewers praise
Extremely happy with the work they did. I had my water main replaced. Michael the tech was awesome. Prompt and attentive. Great value!! Five stars!!
robert wlodarczyk · ★★★★★ · Google · Feb 2026
The most critical take we found
NO CALL, NO SHOW, NO EXCUSE I spoke to their customer service agent Barbara during the time frame that they were supposed to actually show up, and she informed me that she attempted to call last night, using my contact info, but for some reason, the call went …
Brian O. · · Yelp · Dec 2019

We read 100 of 1,593 reviews · newest from Feb 2026

Also serving Atlanta — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

PlumbPros Plumbing 4.8 (792 Google reviews) · Marietta · 15.0 mi Call
Majestic Plumbing & Electric 4.7 (731 Google reviews) · Marietta · 19.3 mi Call
Atlantis Plumbing and Leak Detection 4.9 (562 Google reviews) · Marietta · 19.3 mi Call
Quick Action Plumbers 4.9 (542 Google reviews) · Atlanta · 15.5 mi Call
Pronto Plumbing 4.8 (449 Google reviews) · Johns Creek · 14.3 mi Call
The Clog Dawg Plumbing & Hydrojetting 4.7 (430 Google reviews) · Marietta · 15.6 mi Call
Atlanta Star Plumbing 4.8 (411 Google reviews) · Atlanta · 14.1 mi Call
Pipedreamz Plumbing 5.0 (369 Google reviews) · Atlanta · 4.0 mi Call
Prescher Plumbing Service 5.0 (368 Google reviews) · Lawrenceville · 18.9 mi Call
Specialty Plumbing and Drain, LLC 5.0 (309 Google reviews) · Alpharetta · 19.1 mi Call
Kendrick Plumbing & Gas 4.9 (272 Google reviews) · Marietta · 18.5 mi Call
Plumbers 4 Real LLC 4.7 (213 Google reviews) · Roswell · 17.6 mi Call
Aaron Plumbing 5.0 (164 Google reviews) · Milton · 19.6 mi Call
Hotter Water Plumbing & Leak Detection 4.9 (118 Google reviews) · Atlanta · 4.9 mi Call
Saving Plumbing LLC 5.0 (115 Google reviews) · Sandy Springs · 13.0 mi Call
Fletch-Barney, LLC 4.7 (109 Google reviews) · Marietta · 17.3 mi Call
Benjamin Franklin Plumbing of Marietta 4.9 (93 Google reviews) · Marietta · 15.3 mi Call
Emergency Plumbers LLC 4.6 (58 Google reviews) · Atlanta · 10.9 mi Call
CONSERVATIVE plumbing & electrical repair services 4.5 (50 Google reviews) · Sandy Springs · 17.3 mi Call
Atlanta Plumbing & Drain 5.0 (42 Google reviews) · Atlanta · 9.2 mi Call
PlumbingPro North Atlanta 5.0 (39 Google reviews) · Atlanta · 9.6 mi Call
General Plumbing Sandy Springs Solution 4.9 (34 Google reviews) · Sandy Springs · 12.4 mi Call
Plumbing Roswell & Drain Service Pros 5.0 (34 Google reviews) · Roswell · 18.4 mi Call
Smyrna Plumbing Services 4.7 (33 Google reviews) · Smyrna · 14.6 mi Call
Peach Plumbing & Drain 5.0 (33 Google reviews) · Roswell · 19.8 mi Call
Peach Plumbing & Drain 4.9 (32 Google reviews) · Sandy Springs · 13.1 mi Call
Swelltec Plumber Roswell 5.0 (31 Google reviews) · Milton · 19.8 mi Call
Emergency Plumber Atlanta Kings 5.0 (29 Google reviews) · Atlanta · 6.9 mi Call
Sandy Springs Plumber, Sewer & Septic 5.0 (3 Google reviews) · Sandy Springs · 11.9 mi Call

What reviewers complain about in Atlanta

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Atlantis PlumbingReviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable
  • Atlantis PlumbingReviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested
  • Plumbing ExpressAllegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited
  • Plumb Works Inc.Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455)
  • Plumb Works Inc.Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed
  • Plumb Works Inc.Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job
  • Roto-Rooter Plumbing & Water CleanupYelp reviewer waited two full appointment windows then got cancelled day-of with no rescheduling option
  • Roto-Rooter Plumbing & Water CleanupPricing opacity complaint — call-center declined to give a phone estimate

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Atlanta we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,724 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Decatur, Lithonia, Redan — this Atlanta guide covers those areas.

Nearby city guides