Progressive Plumbing
Plumber · Johns Creek, GA · Open 24 hours per Google listing
Our verdict
4.9★ across 93 analyzed reviews with 1,100 total; reviewConsistency=0.932 and 97.8% positive sentiment; professional=43 and workmanship=17 lead themes; after-hours water heater emergency confirmed; 2 reviews flag pricing as above average.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 93 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours emergency service confirmed: responded same evening when water heater failed and other providers refused — stopped leak and installed new unit 2 days later (ACNE6Q3s4YYtWClL8csU).
2 cited reviews
“Progressive Plumbing helped us out in a bind after our water heater took a dive. They were available after hours when other providers told us to wait until the next day. They came out to stop the leaking and installed the new unit 2 days later.”
“Micheal showed up on a last minute emergency call on a Sunday, super helpful and solved the issue quickly while being educational the whole time.”
Workmanship=17 in themes; shower leak fixed in a way designed to prevent recurrence — another company had attempted the same repair months prior (tTLWE6ItD2usIZlUceFk).
1 cited review
“Daniel did an incredible job!! He was professional, kind, and explained everything clearly. Best of all, he fixed the issue in a way that should prevent it from happening again.”
Cited in 2 of the 93 reviews we analyzed — 1 cited review not excerpted here.
Fast_response=11 in themes; arrived 30 minutes ahead of scheduled window; came a day early on a cancellation for faucet replacement (aPhOW8T8KboZ4OaDeGTW, LGYXNBUqliIzCZe0odGh).
Cited in 2 of the 93 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Expensive=2 in themes; one repeat customer notes pricing is 'not the cheapest' — explicitly above-average cost acknowledged while still recommending (KIxr9aY7c2AheUDA2CBc).
Cited in 1 of the 93 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 93 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Too expensive. To replace a PRV , they are asking about 750$. I searched for the item in home depot, it was around 220$ and another plumber replaced it in 5 minutes. So just for 5 minutes they are asking for almost 550$ labor. Not fair in my opinion.”
“I had a quote today. It was crazy high. I'd estimate about $300+ per man hour of work, but they wouldnt price the work on estimated time. It's unfortunate as the company was pleasant otherwise. Avoid getting taken advantage of and get quotes elsewhere first.”
Positive
“We woke up this morning to our master shower upstairs leaking into the office downstairs again! We had the issue repaired a few months ago by another company, but unfortunately the problem came back. Since we didn’t want to use them again, we called Progressive Plumbing. They told us the plumber wouldn’t arrive until 12pm at the earliest, but by 11:30am the job was already finished and he was on his way out the …”
“I've had Michael H. do several largish jobs at the house and I am very pleased with his technical skills, work ethic, and professionalism. Always explains his diagnosis, the options and related costs. Responses quickly and answers question competently. He also will point out other related potential issues or concerns without any pressure. Not the cheapest, nor the most expensive...but reliable, efficient and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Progressive Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Progressive Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Progressive Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Norcross · Lawrenceville · Snellville · Cumming