Mr. Rooter Plumbing of Atlanta
Plumber · Alpharetta, GA · Open 24 hours per Google listing
Our verdict
Fast emergency response and skilled technicians with strong workmanship, but pricing complaints suggest you may pay a premium for the convenience.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 99 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptionally fast emergency response times, with multiple reviewers reporting arrival within 1 hour or less for urgent issues
1 cited review
“He arrived incredibly quickly, which I was honestly shocked by.”
Cited in 2 of the 99 reviews we analyzed — 1 cited review not excerpted here.
Highly skilled technicians who diagnose problems quickly and explain work clearly; 8+ reviewers specifically praise professionalism and technical knowledge
1 cited review
“He is the best of the best, gives a very dignified presentation and is highy skilled.”
Cited in 7 of the 99 reviews we analyzed — 6 cited reviews not excerpted here.
Technicians go above and beyond, often identifying and fixing secondary issues without upselling; 5 reviewers mention extra work done without pressure
1 cited review
“He arrived incredibly quickly, which I was honestly shocked by.”
Cited in 4 of the 99 reviews we analyzed — 3 cited reviews not excerpted here.
Flexible scheduling with advance notice; reviewers praise ease of booking and ability to accommodate customer preferences
1 cited review
“Cost was reasonable and service was excellent, finished in less than 2hrs.”
Cited in 2 of the 99 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored only 62/100 with high variance (34), suggesting inconsistent or contentious billing practices across jobs despite strong workmanship scores
Cited in 2 of the 99 reviews we analyzed.
Significant pricing complaints; 2 reviewers report charges double or triple competitor quotes, including $287 for a pilot light relighting and aggressive upselling for full system replacement
Cited in 2 of the 99 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 99 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Ridiculously overpriced! Their charge to find a leak is about twice the cost of other plumbers. Then their solution for fixing the leak was also twice the amount charged by others. Instead of solving the problem, they wanted to replace an entire system unnecessarily. Shameful corporate greed!”
“I must tell the truth the worker tried to charge me $287.00 to light my pilot light and that really made me feel some kind of way”
“I am need of a sewer line replacement. I asked to have a representative come and give me a quote for the work for comparison to another estimate I received. I was told there was no fee for doing so. The tech showed up and told me he could not provide me an estimate unless I paid him a dispatch and camera fee. I was clear with the dispatcher the situation and that I was not seeking work immediately and not looking to …”
Positive
“Outstanding Service from David — Highly Recommend! I can’t say enough great things about my experience with Mr. Rooter’s Plumbing! I woke up without hot water and was dreading the long wait and hassle that usually comes with plumbing issues — but David completely changed that expectation. He arrived incredibly quickly, which I was honestly shocked by. From the moment he walked in, it was clear this guy knows his …”
“Used Mr. Rooter this week to upgrade a water monitoring and emergency cutoff system as well as a lead content water check. Arthur came out on a very flexible schedule which worked well for me, with a 1hr call ahead to let me know he was on the way. Cost was reasonable and service was excellent, finished in less than 2hrs. Will continue to use them for future projects.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Mr. Rooter Plumbing of Atlanta?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Atlanta?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Mr. Rooter Plumbing of Atlantaisn't in one of our ranked city guides yet — the nearest covered markets are below.