FastPlumber near me

The 15 plumbers serving Snellville, ranked.

We track 33 plumbing companies working within 20 miles of Snellville and have read 1,853 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 22 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Snellville's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 24 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 15 of the 33 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: RS Andrews alone carries 9,275 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown SnellvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,358 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Snellville →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Aaron Services: Plumbing, Heating, Cooling

Top pick24/7 per Google listing
4.9 (2,459 Google reviews)3.7 on Yelp (89) 18.6 mi from downtown Snellville
Our take — how we form it

BBB A+-accredited, 4.9 stars across 2,459 reviews; same-day service on 19 of 100 analyzed requests, with technician Gabe Jimenez cited repeatedly for honest diagnosis — but 5 of 100 reviews flag overpricing and 1 describes a $370 valve seal quote later revealed as a scam.

Rating mix — of the 15 reviews we analyzed2,459 total on Google
5★5
4★1
3★1
2★3
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1 Yelp review describes a $370 quote for a toilet valve seal and a 'step outside to call manager' price-drop tactic — consistent with high-pressure upsell pattern. (1 of 100 reviews)
  • Pricing complaints in 5 of 100 reviews (themeCounts.expensive=5); 1 Yelp reviewer reports $370 quote for a valve seal and describes tech stepping out to 'call a manager' before dropping the price. (2 of 100 reviews)

To be fair

  • Same-day dispatch documented in 19 of 100 analyzed service mentions; burst water main received same-day quote and rapid completion per 2 of 12 quotes. (cited in 2 of 100 reviews)
  • Honest diagnosis over upsell: technician Gabe Jimenez identified a 6-year-old water heater (not 18 years as customer believed) and a shower valve needing minor repair — saved customer two unnecessary jobs. (cited in 1 of 100 reviews)
  • Workmanship strength across 17 of 100 analyzed reviews; underground foundation leak located and repaired same visit per 1 reviewer. (cited in 2 of 100 reviews)
What reviewers praise
“We had an underground leak at the foundation, and were able to schedule an inspection the next day. Gabe came out and really flexed his experience by quickly locating our issue. He informed us of our options and was able to repair the leak very timely and …”
Jerry Lu · ★★★★★ · Google · Feb 2026
The most critical take we found
“I can't figure out how they get an "Angie's List" endorsement - I called & set up an appointment for a septic tank pumping - done deal - until they called me back later & said they had to cancel because "it would cost too much in gas to come to my house"... …”
Rick M. · ★ · Yelp · Dec 2015

We read 100 of 2,459 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 945-3453
Full report →Website ↗
2

Chen Plumbing

Top pick24/7 per Google listing
4.9 (1,712 Google reviews)5.0 on Yelp (27) 13.8 mi from downtown Snellville
Our take — how we form it

4.9★ across 1,712 reviews; reviewConsistency=0.958 with 98 of 100 five-stars — fast_response=19 and workmanship=20 are top themes; same-day service with stocked vans and no upsell on unnecessary repairs documented repeatedly.

Rating mix — of the 15 reviews we analyzed1,712 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • fast_response cited in 19 of 100 reviewed reviews — one tech responded within 10 minutes of initial message, arrived 20 minutes later, and resolved the issue in 5 minutes (cited in 2 of 100 reviews)
  • Anti-upsell discipline confirmed: tech diagnosed 120 PSI overpressure issue, fixed pressure-reducing valve and expansion tank instead of pushing a new water heater — all work clean and fully explained (cited in 1 of 100 reviews)
  • Fair and transparent pricing — line items walked through with customer, workmanship=20 theme across 100 analyzed reviews, BBB A+ accredited (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who …”
Darrell Short · ★★★★★ · Google · Mar 2026
The most critical take we found
“I was disappointed with Chen Plumbing after reading so many great reviews. My 20-year-old water heater started leaking, so I called them out. The techs said my water pressure was extremely high at 110 psi, which surprised me because our original plumber had …”
John Beeler · ★ · Google · Apr 2026

We read 100 of 1,712 reviews · newest from Mar 2026 · BBB A+ accredited

(678) 831-6404
Full report →Website ↗
3

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (1,442 Google reviews) 12.8 mi from downtown Snellville
Our take — how we form it

1-Tom-Plumber holds a perfect 5.0 across 1,442 reviews — all 5 analyzed are five-star; techs arrive within an hour of calling and send bio/photo text notifications before arrival.

Rating mix — of the 5 reviews we analyzed1,442 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day (cited in 1 of 5 reviews)
  • Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch' (cited in 1 of 5 reviews)
  • Tech took time to explain how sink plumbing works leaving the resident informed and satisfied (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!”
Jumeka Simmons · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,442 reviews · newest from Mar 2026

(678) 782-8891
Full report →Website ↗
4

Rapid Response Plumbing

Top pick24/7 per Google listing
5.0 (1,277 Google reviews) 11.3 mi from downtown Snellville
Our take — how we form it

5.0 stars across 1,277 reviews with 99 of 100 sampled at 5 stars. Same-day water heater swaps, gas line runs, and burst pipe work — techs (Stevie, Luke, Jason) catch code violations and leaks that previous plumbers missed.

Rating mix — of the 15 reviews we analyzed1,277 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Catches what previous plumbers missed — Stevie identified a water-heater leak and several code violations on a unit installed weeks earlier by a different plumber. (cited in 2 of 100 reviews)
  • Same-day dispatch on water heater failures — Luke replaced a busted water heater the same day the customer called. (cited in 2 of 100 reviews)
  • Beat multiple competing gas line quotes — Luke provided the best solution at an incredible price after the customer talked to a dozen other plumbers. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I believe I got an honest and sincere effort from Jason Johnson, with Rapid Response Plumbing, to take care of my home’s sewer problems. He was a very forthright in describing what needed to be done. Jason and his assistants delivered exceptional service in …”
Pete Barkelew · ★★★★★ · Google · Mar 2026
The most critical take we found
“Multiple websites for this company promise same day well repair, each with a different phone number. They can’t service wells. Or only have one guy who can and he may or may not be available.”
Aaron Wright · ★ · Google · May 2026

We read 100 of 1,277 reviews · newest from Mar 2026

(770) 589-0977
Full report →Website ↗
5

True Plumbing

Top pick
5.0 (1,240 Google reviews) 14.5 mi from downtown SnellvilleNot a 24/7 shop
Our take — how we form it

5.0 across 1,240 Google reviews — all 88 analyzed are 5-star, with weekend non-emergency calls picked up Saturday, same-day shower-drain repipes, and water-line replacement completed in days.

Rating mix — of the 15 reviews we analyzed1,240 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Weekend phone coverage — call on a Saturday booked next-day non-emergency repair (cited in 1 of 88 reviews)
  • 18 reviews highlight workmanship including old-house pipe repairs and water-line replacement (cited in 3 of 88 reviews)
  • Hot-water heater install + cast-iron pipe removal handled with status updates throughout (cited in 1 of 88 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will …”
How-Yi Chang · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,240 reviews · newest from Mar 2026

(770) 288-9447
Full report →Website ↗
6

Progressive Plumbing

Top pick24/7 per Google listing
4.9 (1,100 Google reviews) 14.7 mi from downtown Snellville
Our take — how we form it

4.9★ across 93 analyzed reviews with 1,100 total; reviewConsistency=0.932 and 97.8% positive sentiment; professional=43 and workmanship=17 lead themes; after-hours water heater emergency confirmed; 2 reviews flag pricing as above average.

Rating mix — of the 15 reviews we analyzed1,100 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • After-hours emergency service confirmed: responded same evening when water heater failed and other providers refused — stopped leak and installed new unit 2 days later (ACNE6Q3s4YYtWClL8csU). (cited in 2 of 93 reviews)
  • Workmanship=17 in themes; shower leak fixed in a way designed to prevent recurrence — another company had attempted the same repair months prior (tTLWE6ItD2usIZlUceFk). (cited in 2 of 93 reviews)
  • Fast_response=11 in themes; arrived 30 minutes ahead of scheduled window; came a day early on a cancellation for faucet replacement (aPhOW8T8KboZ4OaDeGTW, LGYXNBUqliIzCZe0odGh). (cited in 2 of 93 reviews)

What reviewers complain about

  • Expensive=2 in themes; one repeat customer notes pricing is 'not the cheapest' — explicitly above-average cost acknowledged while still recommending (KIxr9aY7c2AheUDA2CBc). (1 of 93 reviews)
What reviewers praise
“We woke up this morning to our master shower upstairs leaking into the office downstairs again! We had the issue repaired a few months ago by another company, but unfortunately the problem came back. Since we didn’t want to use them again, we called …”
M D · ★★★★★ · Google · Mar 2026
The most critical take we found
“Too expensive. To replace a PRV , they are asking about 750$. I searched for the item in home depot, it was around 220$ and another plumber replaced it in 5 minutes. So just for 5 minutes they are asking for almost 550$ labor. Not fair in my opinion.”
my codings · ★★ · Google · May 2026

We read 93 of 1,100 reviews · newest from Mar 2026

(404) 644-9734
Full report →Website ↗
7

Atlanta Plumbing & Drain CO

Top pick24/7 per Google listing
4.9 (833 Google reviews) 19.0 mi from downtown Snellville
Our take — how we form it

Dispatches same-day emergency crews who finish fast and charge fairly, with Alema becoming a customer favorite for speed and professionalism.

Rating mix — of the 15 reviews we analyzed833 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day emergency response: 6 reviews explicitly mention same-day service, with one reviewer noting Atlanta Plumbing was 'the only one able to come same day' when others couldn't. (cited in 6 of 91 reviews)
  • Exceptional technician consistency: Alema and Rahmel are named in 13+ reviews with consistent praise for speed, professionalism, and courtesy, suggesting reliable staffing quality. (cited in 13 of 91 reviews)
  • Fast completion time: 9+ reviews highlight quick repairs—jobs completed in 30 minutes, 5 minutes, or 'in and out'—demonstrating efficient work. (cited in 9 of 91 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I had the pleasure of having Alema (the tech) so professional and courteous from the time he entered the property until the time he left. He also worked very efficient and in a clean manner. I would recommend him to anyone. Thanks you ALEMA you ROCK!”
ERICA WOODS · ★★★★★ · Google · Mar 2026
The most critical take we found
“Rahmal and his team was professional and informative. They followed up and called to see if I was okay. Thank you for making me feel like my son and I mattered to you. Sometimes you speak too soon. Although my home has been serviced several times by Atlanta …”
Kem Parker · ★ · Google · Feb 2026

We read 91 of 833 reviews · newest from Mar 2026

(470) 693-8389
Full report →Website ↗
8

Alliance Plumbing And Drain

Top pick24/7 per Google listing
5.0 (603 Google reviews)5.0 on Yelp (11) 17.5 mi from downtown Snellville
Our take — how we form it

5.0 stars across 603 reviews, 100 analyzed — all 100 five-star, fast_response=25, professional=61, fair_pricing=12; same-day water heater work with untouched lawn and transparent quoted pricing that holds even when jobs run long.

Rating mix — of the 15 reviews we analyzed603 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Sticks to quoted price even when the job takes longer than expected — confirmed by 2 separate reviewers with repeat visits. (cited in 2 of 100 reviews)
  • Same-day water heater line run with lawn left untouched after trench work; hot water issue resolved within 2 hours including Michael and Phillip diagnosing and fixing. (cited in 2 of 100 reviews)
  • fair_pricing=12 of 100 reviews cite transparent, no-hidden-cost pricing; fast_response=25 reviews mention quick arrival or same-day scheduling. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Thank you Mr Dmitriy and his entire Alliance crew. I came home after work and the garage floor was flooded. Next day I called him and was able to get me same day service. Amazing job how they ran the new line to the water heater and the lawn looked untouched …”
Bob Son · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 603 reviews · newest from Mar 2026

(770) 658-0115
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
9

Atlantis Plumbing

Caveats apply24/7 per Google listing
4.9 (2,759 Google reviews)2.9 on Yelp (15) 18.9 mi from downtown Snellville
Our take — how we form it

High-volume operation (2,759 Google reviews, 90 of 100 sampled 5-star) praised for fast leak crews working past midnight, but Yelp surfaces 1-star jobs alleging $13,000 overbilling.

Rating mix — of the 15 reviews we analyzed2,759 total on Google
5★9
4★0
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable (1 of 100 reviews)
  • Reviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested (1 of 100 reviews)
  • Yelp reviewers report dramatic overbilling, including a $13,000 charge for a kitchen-sink pipe change (2 of 100 reviews)

To be fair

  • Crew worked until 2:30 AM in headlamps to restore a 1,500-foot water line and stayed friendly throughout (cited in 1 of 100 reviews)
  • Same-day leak diagnosis with a next-day crew and damage minimized to the yard (cited in 1 of 100 reviews)
  • Upfront $80 service-call pricing with no nickel-and-diming reported (cited in 1 of 100 reviews)
What reviewers praise
“If you're looking for a plumber, look no further than Atlantis Plumbing! Brandon did an amazing job! He was also very nice and left everything very clean. We are new to Atlanta and I found this company on Google reviews. You always take a chance with someone …”
Adrienne · ★★★★★ · Google · Feb 2026
The most critical take we found
“UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job …”
Dana H. · ★ · Yelp · Oct 2024

We read 100 of 2,759 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 505-8570
Full report →Website ↗
10

Casteel Heating, Cooling, Plumbing & Electrical

Caveats apply24/7 per Google listing
4.9 (6,669 Google reviews) 13.4 mi from downtown Snellville
Our take — how we form it

4.9 stars on 6,669 reviews; 4 of 5 analyzed are 5-star with advance arrival notifications and tech photos sent, but 1 reviewer flags $3,000+ in upsells and prices significantly above competitors.

Rating mix — of the 5 reviews we analyzed6,669 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 6,669 reviews so far. Treat this as a first read.

Why we're cautious

  • Post-service smell persisted indefinitely after $3,000+ HVAC add-ons — company told customer it was normal and permanent; 2-star review notes they never disclosed this beforehand (1 of 5 reviews)
  • Pricing significantly above market: 1 reviewer researched post-visit and found Casteel prices well above comparable companies after approving $3,000+ in recommendations (1 of 5 reviews)

To be fair

  • Tech photo and ETA text sent before every visit — confirmed in 1 of 5 analyzed reviews, reducing uncertainty for homeowners (cited in 1 of 5 reviews)
  • Recommendations made without pressure in 2 of 5 analyzed reviews; technicians explain options and back claims with photos (cited in 2 of 5 reviews)
  • Water heater replacement discounts totaling over $1,000 applied without customer having to ask, per 1 of 5 analyzed reviews (cited in 1 of 5 reviews)
What reviewers praise
“We scheduled our spring HVAC check up with Casteel heating. Our technician Gerardo called this morning to let us know when we could expect him to arrive. We received a text with a photo of him so we would know who to be expecting. He arrived promptly and …”
greg cote · ★★★★★ · Google · Mar 2026
The most critical take we found
“After I had my first visit, that was part of my HVAC maintenance membership, Casteel recommended over $3000 of changes. I did want to avoid clogs and I did want to avoid mold or bacteria in my system, so I okayed the changes. After they made the changes, …”
M O · ★★ · Google · Mar 2026

We read 5 of 6,669 reviews · newest from Mar 2026

(770) 758-6263
Full report →Website ↗
11

Plumbing Express

Caveats apply
4.9 (2,114 Google reviews)5.0 on Yelp (1) 14.1 mi from downtown SnellvilleNot a 24/7 shop
Our take — how we form it

4.9 across 2,114 Google reviews; 86 of 90 analyzed are 5-star, 14 mention repiping and 19 mention fast response — but one Yelp/Google 1-star alleges $900 for a 5-minute tankless descale that didn't fix the issue.

Rating mix — of the 15 reviews we analyzed2,114 total on Google
5★13
4★1
3★0
2★0
1★1

Why we're cautious

  • Allegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited (1 of 90 reviews)
  • 1-star tankless descale dispute: $900 for ~5 minutes of hands-on time and the error code returned same night (1 of 90 reviews)

To be fair

  • 14 reviews call out whole-home repiping including drywall repair in the single quoted price (cited in 3 of 90 reviews)
  • Drywall after repipe was 'spotless and perfectly restored' per multiple homeowners (cited in 2 of 90 reviews)
  • Water-heater tech declined the typical 'over 5 years, you need new' upsell and ordered parts instead (cited in 1 of 90 reviews)
What reviewers praise
“TOTAL HOME RE-PLUMB. Our neighborhood has had so many homes experiencing water leaks (hundreds) that many of us have chosen to re-plumb before it happens. Based on my own experience speaking with four different plumbing companies, and speaking with several …”
Chris Pacitti · ★★★★★ · Google · Jan 2026
The most critical take we found
“Do yourself a favor and NEVER use this company. The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to …”
Khanh Dang · ★ · Google · May 2026

We read 90 of 2,114 reviews · newest from Jan 2026

(404) 236-6535
Full report →Website ↗
12

Plumb Works Inc.

Caveats apply
4.9 (1,848 Google reviews)3.0 on Yelp (68) 14.4 mi from downtown SnellvilleNot a 24/7 shop
Our take — how we form it

Fast emergency response and solid workmanship, but pricing is significantly higher than competitors—expect $400–$1,500/hour labor costs for routine jobs.

Rating mix — of the 15 reviews we analyzed1,848 total on Google
5★6
4★0
3★0
2★2
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455) (2 of 161 reviews)
  • Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed (1 of 161 reviews)
  • Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job (1 of 161 reviews)

To be fair

  • Rapid emergency response: multiple reviews document 1.5-hour arrivals and same-day service on weekends and holidays (cited in 3 of 161 reviews)
  • Consistent workmanship quality: 6 reviews explicitly praise technical competence, cleanliness of installations, and attention to detail (cited in 6 of 161 reviews)
  • Communication and transparency: 5 reviews highlight clear explanations of problems, options, costs, and follow-up documentation (cited in 5 of 161 reviews)
What reviewers praise
“From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and …”
Dina Molaison · ★★★★★ · Google · Mar 2026
The most critical take we found
“They charged me over 200 dollars just to change the rubber gasket.”
Manfred O. · ★ · Yelp · Dec 2018

We read 161 of 1,848 reviews · newest from Mar 2026 · BBB A+ accredited

(404) 410-0490
Full report →Website ↗
13

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,650 Google reviews) 11.5 mi from downtown Snellville
Our take — how we form it

Roto-Rooter Lawrenceville (4.8★, 1,650 reviews) — tech Russell dominates 3 of 5 sampled reviews for prompt diagnosis and ahead-of-schedule arrivals; fast_response=2, professional=3 across all 5 sampled reviews.

Rating mix — of the 5 reviews we analyzed1,650 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,650 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Russell arrived ahead of schedule and completed same-day diagnosis with solution scheduled next business day — including a New Year's Eve business emergency handled considerately around client flow. (cited in 1 of 5 reviews)
  • After-hours call response confirmed — dispatched 2 technicians (moisture + plumbing) within an hour of a call made past operating hours; both techs answered all questions thoroughly. (cited in 1 of 5 reviews)
  • Fast drain recovery with clear communication — Narcis arrived quickly for a dropped-item sink drain emergency, worked efficiently, and completed the job to the customer's satisfaction. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I had a problem dropping something down my sink drain and I had to quickly find somebody to fix it. Roto Rooter company responded very quickly and the work was superb. Mr Narcis Ciceu was very friendly, polite, was on time, he was efficient, and he works very …”
Autumn Franklin · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,650 reviews · newest from Mar 2026

(770) 831-5505
Full report →Website ↗
14

Fix & Flow Plumbing Co.

Caveats apply24/7 per Google listing
4.9 (907 Google reviews)4.8 on Yelp (36) 19.3 mi from downtown Snellville
Our take — how we form it

Fast emergency response (2-hour arrivals documented) and consistently excellent workmanship, but labor pricing runs 40-100% higher than competitors on routine jobs.

Rating mix — of the 15 reviews we analyzed907 total on Google
5★11
4★1
3★1
2★1
1★1

Why we're cautious

  • Pricing inconsistency and possible bait-quote risk: Quote for $400 labor (double competitors) contradicts other reviews praising 'reasonable pricing,' suggesting pricing varies sharply by job type or technician (2 of 128 reviews)
  • Labor pricing significantly above market rate: One detailed review reports $400+ quote for disposal replacement vs. $100-210 from competitors—40-75% premium for identical work (1 of 128 reviews)
  • Initial pricing quotes may underestimate final cost: One review documents initial quote of $2,200 vs. $4,000+ final charge, though another reports no unexpected add-on charges (1 of 128 reviews)

To be fair

  • Rapid emergency response: Multiple reviews document same-day or 2-hour arrival for urgent issues like burst pipes and water leaks (cited in 5 of 128 reviews)
  • Consistently high workmanship quality: 14+ reviews specifically praise professional, thorough, detail-oriented work and problem-solving (cited in 6 of 128 reviews)
  • Transparent communication and customer education: 10+ reviews mention clear explanations, honest assessments, and no pressure sales tactics (cited in 6 of 128 reviews)
What reviewers praise
“Fix & Flow Plumbing was fantastic from start to finish. They were able to get me a same-day appointment and arrived quickly. My technician, Mike, was professional, reasonably priced, and took the time to explain my options clearly so I could make the best …”
Suzan · ★★★★★ · Google · Feb 2026
The most critical take we found
“I did not use fix and flow plumbing, but I did get a quote. So this is not a review of their work but of their pricing. I was quoted over $400 in labor to replace a waste disposal. That's double what most other people quoted. All my other quotes were …”
Mit P. · ★★ · Yelp · Jul 2019

We read 128 of 907 reviews · newest from Feb 2026 · BBB A+ accredited

(404) 800-3569
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

RS Andrews

We'd call someone else first24/7 per Google listing
4.9 (9,275 Google reviews)2.4 on Yelp (100) 15.3 mi from downtown Snellville
Our take — how we form it

Fast technicians with solid workmanship, but expect aggressive upselling, surprise charges, and a significant gap between initial quotes and final bills.

Rating mix — of the 15 reviews we analyzed9,275 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High-pressure sales tactics during diagnostics, including pressure to sign 'condemned' documents and claims of danger used to justify emergency replacement. 2 reviews describe aggressive sales follow-up with manufactured urgency. (2 of 192 reviews)
  • Technician no-shows and broken confirmations despite advance scheduling. 2 reviews describe missed appointments after customers took time off work. (1 of 192 reviews)
  • Marked platform rating divergence: Google 4.9/5 vs. Yelp 2.4/5 suggests reviews may skew positive on Google through curation or differential customer review behavior.

To be fair

  • Technicians arrive quickly and on schedule. 5 reviews explicitly mention punctuality, early arrival, or rapid response to calls. (cited in 5 of 192 reviews)
  • Field technicians demonstrate strong technical competence and professionalism in direct service delivery. 6 reviews praise individual technicians' skill and demeanor. (cited in 6 of 192 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years demonstrates institutional standing.
What reviewers praise
“Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more …”
Bernadette Tan · ★★★★★ · Google · Feb 2026
The most critical take we found
“I had a tankless hot water heater installed in May. I initially had issues with this company during the installation. The sales representative told me the wrong location for installation, which caused the price to increase. They had already removed the old …”
Courtney Z. · ★ · Yelp · Dec 2025

We read 192 of 9,275 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 766-7941
Full report →Website ↗

Also serving Snellville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Georgia Rooter Services LLC 4.9 (453 Google reviews) · Lawrenceville · 10.5 mi Call
Pronto Plumbing 4.8 (449 Google reviews) · Johns Creek · 13.3 mi Call
DaCosta Plumbing & Drain 4.8 (417 Google reviews) · Lawrenceville · 10.9 mi Call
Pipedreamz Plumbing 5.0 (369 Google reviews) · Atlanta · 17.7 mi Call
Prescher Plumbing Service 5.0 (368 Google reviews) · Lawrenceville · 7.2 mi Call
Palette Plumbing | Plumber, Drain Cleaning, Water Filtration and Tankless Water Heater Repair Atlanta, GA 4.9 (291 Google reviews) · Atlanta · 18.1 mi Call
Arrowhead Plumbing 4.8 (158 Google reviews) · Lawrenceville · 10.8 mi Call
Super Pro Plumbing 4.7 (127 Google reviews) · Lawrenceville · 14.4 mi Call
Gwinnett Plumber Pro Service 5.0 (98 Google reviews) · Lawrenceville · 10.6 mi Call
SMART Plumbing 5.0 (88 Google reviews) · Lawrenceville · 14.2 mi Call
Emergency Plumbers LLC 4.6 (58 Google reviews) · Atlanta · 16.8 mi Call
Grayson Plumbing 4.6 (48 Google reviews) · Lawrenceville · 9.6 mi Call
PlumbingPro North Atlanta 5.0 (39 Google reviews) · Atlanta · 15.7 mi Call
G2 Plumbing Services LLC 4.9 (36 Google reviews) · Lawrenceville · 15.2 mi Call
Emergency Plumber Atlanta Kings 5.0 (29 Google reviews) · Atlanta · 19.3 mi Call
Edvin Plumbing 5.0 (11 Google reviews) · Lawrenceville · 13.2 mi Call
Leemook Plumbing 5.0 (194 Google reviews) · Braselton · 16.4 mi Call
Pro Shield Plumbing Johns Creek 5.0 (1 Google review) · Johns Creek · 17.8 mi Call

What reviewers complain about in Snellville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Aaron Services: Plumbing, Heating, Cooling — 1 Yelp review describes a $370 quote for a toilet valve seal and a 'step outside to call manager' price-drop tactic — consistent with high-pressure upsell pattern.
  • Atlantis Plumbing — Reviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable
  • Atlantis Plumbing — Reviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested
  • Casteel Heating, Cooling, Plumbing & Electrical — Post-service smell persisted indefinitely after $3,000+ HVAC add-ons — company told customer it was normal and permanent; 2-star review notes they never disclosed this beforehand
  • Plumbing Express — Allegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited
  • Plumb Works Inc. — Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455)
  • Plumb Works Inc. — Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed
  • Plumb Works Inc. — Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Snellville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,358 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Conyers — this Snellville guide covers those areas.

Nearby city guides

Loganville, GA · 23 plumbers · 8 miLawrenceville, GA · 43 plumbers · 11 miNorcross, GA · 86 plumbers · 13 miAtlanta, GA · 45 plumbers · 16 miMonroe, GA · 18 plumbers · 19 miConley, GA · 21 plumbers · 20 mi